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Course Information

User Experience (UX) Masterclass Outline

Module 1: Introducing UX in Business

  • What is User Experience?
  • User Experience and Business
  • Key Concepts of User Experience
  • UX Development Lifecycle

Module 2: Planning and Research

  • Content Strategy
  • User-Centred Design
  • UX Techniques
  • User Research
  • User Data
  • Research and Planning

Module 3: UX Analysis

  • Analysing User Data
  • Methods of UX Analysis
  • Pain Points
  • Creating a User Experience Map
  • Personas and Persona Design Process
  • Questions to Ask During Persona Development
  • Creating User Scenarios

Module 4: Storyboards

  • What are Storyboards?
  • Steps to UX Storyboard
  • Creating a Storyboard
  • Using Storyboards to Illustrate Experiences

Module 5: Models and Prototypes

  • Implementation Models
  • Mental Models
  • Representation Models
  • Prototypes
  • Advantages of Prototyping
  • Prototyping Strategies
  • Low-Fidelity Prototypes
  • Advantages of Low-Fidelity Prototypes
  • High-Fidelity Prototypes
  • Advantages of High-Fidelity Prototypes

Module 6: Navigation

  • Navigation Design
  • Types of Website Navigation
  • Principles of Navigation Design
  • Key Points to Improve the Navigation Bar

Module 7: Interaction Design

  • Introduction to Interaction Design
  • Daily Tasks and Deliverables
  • Interaction Design Methodologies
  • Dimensions
  • Cognitive Psychology

Module 8: Usability Testing

  • Introduction to Usability Testing
  • Process
  • How to Conduct Usability Testing?
    • Create or Design a Product to Test
    • Find Your Participants
    • Write a Test Plan
    • Take on the Role of Moderator
    • Presenting Findings
  • Evaluating and Documenting Results
    • Data Analyses, Quantitative, and Qualitative Data
    • Reporting Severity Levels of Problems
    • Writing the Usability Test Report: Methodology, Test Results, and Test Report
    • Implement and Retest

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Who should attend this User Experience (UX) Masterclass? 

The UX Masterclass is designed for individuals who want to enhance their understanding and skills in the field of User Experience (UX) design. This Web Application Development Course can benefit a wide range of professionals, including: 

  • Aspiring UX Designers
  • Graphic and Web Designers
  • Product Managers
  • Developers and Engineers
  • Marketing and Content Professionals
  • Project Managers
  • UI Designers

Prerequisites of the User Experience (UX) Masterclass

There are no formal prerequisites for this User Experience (UX) Masterclass.

User Experience (UX) Masterclass Overview

The User Experience (UX) Masterclass delves into the intricacies of crafting exceptional user experiences, an integral aspect of today's digital landscape. This course explores UX methodologies, usability principles, and design thinking strategies crucial for creating products that resonate with users. Understanding user behaviours and preferences is paramount, making this course indispensable for anyone involved in product development and design.

Proficiency in UX is pivotal for Designers, Developers, Product Managers, Marketers, and anyone involved in product creation. Mastering UX enables professionals to create intuitive interfaces, enhance user satisfaction, and drive engagement. Designers benefit by creating visually appealing and functional designs, while developers can align their work with user needs, leading to more successful products and satisfied users.

This intensive 2-day masterclass empowers delegates with practical skills and knowledge in UX methodologies. Delegates gain insights into user research, wireframing, prototyping, and usability testing through immersive workshops and case studies. They'll learn to leverage design thinking to solve complex problems and craft seamless user experiences, enhancing their ability to create products aligned with user needs.

Course Objectives:

  • To understand the foundational principles of User Experience design
  • To conduct effective user research and analysis
  • To create wireframes and prototypes for user-centric design
  • To apply usability testing methodologies
  • To employ design thinking for problem-solving
  • To cultivate skills for collaborative design processes
  • To enhance user interface and interaction design proficiency
  • To refine designs based on user feedback and iterative improvements

After completing this Web Application Development Course, delegates will possess a comprehensive toolkit for designing exceptional User Experiences. They'll adeptly navigate user research, prototyping, and usability testing, allowing them to create impactful designs aligned with user needs.

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What’s included in this User Experience (UX) Masterclass? 

  • World-Class Training Sessions from Experienced Instructors    
  • User Experience (UX) Certificate 
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

User Experience (UX) Masterclass FAQs


Please arrive at the venue at 8:45am.
We can provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for User Experience (UX) Masterclass certification in Philippines starts from $2295
The Knowledge Academy is the Leading global training provider for User Experience (UX) Masterclass.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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