Emotional Intelligence Training in Edmonton

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Emotional Intelligence Training

Edmonton

Emotional Intelligence Training in Edmonton helps learners understand emotional intelligence, self-awareness, self-regulation, empathy, and social skills. Professionals develop skills in emotional regulation, communication, conflict management, teamwork, and leadership effectiveness.

Develop Emotional Intelligence for personal and professional growth
Build practical skills with our Emotional Intelligence Training
Learn behavioural insights to respond effectively in different situations

Dates & Prices

Emotional Intelligence Training Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

Emotional Intelligence Training Course Outline

Module 1: Introduction to Emotional Intelligence

What is Emotional Intelligence?
What Emotional Intelligence IS NOT?
Power of Emotion in Communication
Why is Emotional Intelligence Important?
Emotional Intelligence to Organisations
Competencies for Emotional Intelligence
Need to Improve Emotional Intelligence?
Improving Your Emotional Intelligence
Model for Self-Directed Change

Module 2: Thinking, Feeling, and Acting

What Causes Us to Think, Feel, and Act the Way We Do?

Module 3: Developing the Emotional Intelligence

Ways to Develop Emotional Intelligence
- Utilise an Assertive Style of Communicating
- Respond Instead of Reacting to Conflict
- Practice Self-Awareness
- Empathise with Others
- Take Criticism Well

Module 4: Habits and Emotional Intelligence

Habits
How to Stop Habits from Forming?
How to Change Existing Habits?

Module 5: Consuming Information: Personality Types

How Do We Take in Information?
Myers-Briggs Test

Module 6: Changing Past Conditioning

How to Change Your Past Conditioning?

Module 7: Avoiding Conflict

Managing and Handling Conflict
Conflict at the Workplace
Conflict Management
Steps to Managing Conflict
Steps to Managing Conflict – Problem-Solving Process
Techniques for Avoiding Conflict
Communication Styles
Listening
Barriers to Active Listening
How to Be a Good Listener?
Use of Voice
Empathy
Harness the Power of Emotion in Communication
Role of Emotions
Emotional Awareness
Emotion Strategies
Behaviours Demonstrating Higher EQ
Levels of EQ
Communicating a Difficult Message

Module 8: Self Confidence Skills for Improved Emotional Intelligence

Self Confidence Skills
Positive Attitude
Conversation
Body Language
Presentation
Workplace Challenges
Leadership
Development Focus for Emotional Intelligence

Who Should Attend this Emotional Intelligence Training Course?

This Emotional Intelligence (EI) Training is ideal for individuals who want to improve their self-awareness, empathy, and interpersonal skills to enhance personal and professional relationships. This course can be beneficial for a wide range of professionals, including:

Managers
Supervisors
Team Leaders
Sales Executives
Customer Service Executives
Educators
Healthcare Professionals

Prerequisites of the Emotional Intelligence Training Course

There are no formal prerequisites to attend this Emotional Intelligence Training. It is suitable for beginners and experienced professionals alike, offering practical insights to develop self-awareness, empathy, communication, and emotional regulation skills across diverse roles and industries.

Emotional Intelligence Training Course Overview

Emotional Intelligence Training introduces delegates to the principles of understanding and managing emotions. It explains how emotional intelligence influences communication, decision-making, and workplace relationships. The course provides practical knowledge for improving interpersonal effectiveness.

Delegates develop self-awareness, empathy, emotional regulation, and communication skills. They learn techniques to manage conflict, build resilience, and respond constructively to workplace challenges. These capabilities support effective collaboration and leadership.

This 1-day course by The Knowledge Academy enables delegates to apply emotional intelligence in professional settings. Delegates can improve workplace interactions and manage challenging situations with confidence. These practical skills support individual performance and organisational success.

Emotional Intelligence Training Course Objectives

To understand the principles of emotional intelligence
To develop self-awareness and emotional regulation skills
To improve empathy and interpersonal communication
To manage conflict using emotional intelligence techniques
To strengthen resilience and confidence in workplace situations
To apply emotional intelligence to leadership and decision-making

Upon completing this Emotional Intelligence Training, delegates will be able to apply emotional intelligence techniques to improve communication and manage workplace interactions effectively. They will strengthen professional relationships and support positive team performance.

Key Skills You'll Gain from Emotional Intelligence Training Course

Our Emotional Intelligence Training develops the skills needed to understand emotions, improve communication, and build stronger workplace relationships. Delegates will gain the following skills:

Key Skills You'll Gain from Emotional Intelligence Training Course

Self-Awareness: Recognise your emotions, understand their impact, and respond more effectively in different situations.
Self-Regulation: Develop techniques to manage emotions, remain composed under pressure, and respond thoughtfully rather than react impulsively.
Empathy: Strengthen your ability to understand others' perspectives, build trust, and improve professional relationships.
Effective Communication: Improve active listening, emotional awareness, and communication techniques to foster productive interactions.
Relationship Management: Build stronger workplace relationships by managing conflict, influencing others positively, and encouraging effective collaboration.

What’s Included in this Emotional Intelligence Training Course?

World-Class Training Sessions from Experienced Instructors
Emotional Intelligence Certificate
Digital Delegate Pack

Emotional Intelligence Training Exam Information

Question Type: Multiple Choice
Total Questions: 40
Duration: 1hour
Open Book/Closed Book: Closed Book

Train Your Workforce

Looking for Emotional Intelligence Training in-house or onsite training in Edmonton? We specialise in corporate group training and bulk bookings for organisations of all sizes in Edmonton. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Edmonton venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Edmonton is the capital city of the province of Alberta in Canada. It’s the second largest city in Alberta and the fifth in Canada, with a population of around 850,000 people. Edmonton is known as ‘Canada’s Festival City’ for the fact is hosts a large amount of festivals over the year. Edmonton is the centre of a number of large oil sands projects and diamond mining activities occurring in the northwest territories of Canada. There are two English school boards in Edmonton and one French school board which govern the public schools. There are also a large amount of private schools, not governed by any board, and many parents choose to home-school their children. Schools in Edmonton are funded by property taxes and a large number of provincial grants but also provide resources and support for those who home-school or are home-schooled. There are six universities in Edmonton; Concordia University College of Alberta, MacEwan University, The King's University College, NorQuest College, Northern Alberta Institute of Technology (NAIT) and the University of Alberta, providing a large amount of degrees and programs for students. The largest is the University of Alberta and educates up for 40,000 students on around 400 programs. The second in the MacEwan University which caters to around 40,000 students, 14,000 of these being full-time. This university provides degrees, diplomas and certificates in a wide number of programs. Miscellaneous educational institutions include Taylor University College and Seminary and the Yellowhead Tribal College, which is a First Nations college.

Ways to take Emotional Intelligence Training in Edmonton

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Emotional Intelligence Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Emotional Intelligence Training in Edmonton delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Emotional Intelligence Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Emotional Intelligence Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Emotional Intelligence Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Emotional Intelligence Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Emotional Intelligence Training in Edmonton from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Emotional Intelligence Training that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Emotional Intelligence Training Schedule in Edmonton

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Fri 7th Aug 2026

View Price

1 day

Online Instructor-Led

Book now

Fri 20th Nov 2026

View Price

1 day

Online Instructor-Led

Book now

Package deals for Emotional Intelligence Training in Edmonton

Our training experts have compiled a range of course packages on a variety of categories in Emotional Intelligence Training, to boost your career. The packages consist of the best possible qualifications with Emotional Intelligence Training, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%5 Courses

Customer Service Package

Introduction to Public Relations CAD2495
Emotional Intelligence Training CAD2495
Dealing with Difficult People CAD2495
Exceptional Customer Service Training CAD2495
Strategic Planning and Thinking Course CAD2495

Total Without Package: CAD12475

Package Price: CAD7495 (Save CAD4980)

Purchase now

Emotional Intelligence Training in Edmonton FAQs

What is Emotional Intelligence?

Emotional Intelligence is the ability to recognise, understand, manage, and respond to emotions effectively. It helps individuals build stronger relationships, communicate clearly, and make informed decisions.

What is Emotional Intelligence Training about?

Our Emotional Intelligence Training Course develops practical techniques for applying emotional intelligence in workplace situations. It focuses on self-awareness, emotional regulation, empathy, communication, and conflict management.

Are there any prerequisites for this Emotional Intelligence Training?

There are no formal prerequisites for attending this Emotional Intelligence Training Course. It is suitable for beginners and professionals who want to strengthen their emotional intelligence and interpersonal skills.

What is the duration of this Emotional Intelligence Training Course?

This Emotional Intelligence Training Course is delivered over 1 day. It provides practical learning through interactive discussions and real-world workplace scenarios.

How does Emotional Intelligence contribute to effective team management?

Emotional Intelligence contributes to effective team management by improving communication, empathy, and collaboration. It also helps leaders manage conflict, build trust, and create positive working relationships.

What topics are covered in this Emotional Intelligence Training?

This Emotional Intelligence Training covers self-awareness, emotional regulation, empathy, communication, conflict management, resilience, leadership, and behavioural development. It also explores emotional intelligence strategies for improving workplace relationships and performance.

What are the benefits of this Emotional Intelligence Training Course?

This Emotional Intelligence Training helps delegates strengthen self-awareness, emotional regulation, and workplace communication. It also develops practical techniques for managing conflict, building resilience, and improving professional effectiveness.

Does The Knowledge Academy provide corporate training?

Yes, we provide corporate training for this Emotional Intelligence Training, tailored to fit your organisation's requirements. It helps teams strengthen communication, collaboration, leadership, and emotional intelligence across the workplace.

Does The Knowledge Academy offer support to candidates pursuing Emotional Intelligence Training?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the Emotional Intelligence Training. Our customer support team is available to assist and promptly resolve any issues you may encounter.

How can Emotional Intelligence help me develop stronger interpersonal relationships?

Emotional Intelligence helps you develop stronger interpersonal relationships by improving self-awareness, empathy, and emotional regulation. These skills enable you to build trust, manage conflict constructively, and collaborate more effectively with colleagues and teams.

How can Emotional Intelligence enhance customer service and stakeholder relationships?

Emotional Intelligence enhances customer service and stakeholder relationships by helping professionals understand needs, manage expectations, and respond appropriately in different situations. It supports stronger client engagement, improves communication, and builds long-term professional relationships.

How will my career path be once I complete the Emotional Intelligence Course?

Completing this Emotional Intelligence Training strengthens essential workplace skills that support career progression across leadership, management, customer-facing, and collaborative roles. Your career development will also depend on your experience, responsibilities, and professional achievements.

How can I access the Emotional Intelligence Course content?

You can access your course materials through the MyTKA Training Portal after registering for the Emotional Intelligence Training. The portal provides convenient access to your learning resources throughout your training.

What job opportunities will I get on completing the Emotional Intelligence Training Course?

This Online Emotional Intelligence Training supports careers in management, Human Resources, customer service, sales, education, healthcare, and other people-focused professions. The skills gained are transferable across a wide range of industries and workplace roles.

What is the average salary that one can expect on completing the Emotional Intelligence Online Course?

Completing this Emotional Intelligence Online Training may contribute to a salary increase of approximately 5% to 10%, depending on your role, employer, industry, experience, and overall professional development. Career progression and salary growth vary between organisations.

How can this Emotional Intelligence Course help me become a more effective leader?

This Emotional Intelligence Training helps leaders make balanced decisions, adapt their communication style, and motivate others effectively. These capabilities strengthen leadership confidence and support high-performing teams.

Why is investing in an Emotional Intelligence Course worthwhile for long-term career success?

This Emotional Intelligence Course develops transferable skills that are valued across leadership, management, and customer-facing roles. Strong emotional intelligence also supports effective communication, collaboration, and long-term professional growth.

How is this Emotional Intelligence Course kept updated with current industry trends?

This Emotional Intelligence Course is regularly reviewed to reflect evolving workplace practices and professional development requirements. It ensures delegates develop relevant emotional intelligence skills for today's working environments.

What should be my next step after completing Emotional Intelligence Training?

After completing this Online Emotional Intelligence Course, you can continue your professional development through leadership, communication, or management training. Applying emotional intelligence consistently in the workplace will help reinforce the skills gained.

Why choose The Knowledge Academy in Edmonton over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Emotional Intelligence Training in Edmonton?

The training fees for Emotional Intelligence Training in Edmonton starts from CAD2495

Which is the best training institute/provider of Emotional Intelligence Training in Edmonton?

The Knowledge Academy is one of the Leading global training provider for Emotional Intelligence Training.

What are the best Personal Development Courses courses in Edmonton?

Please see our Personal Development Courses courses available in Edmonton

Customers Reviews

Griffen Burgess

Really well spoken, was clear in his message, and was knowledgeable in an area that is super important for professional and personal life

James Nutt

Pete's a great trainer, trick to talk to a group all day but he does a fantastic job at keeping it light and cheerful while involving everyone.

raul barcelata

I really enjoyed the course content and the examples Has shared with us. I suggest making the course a bit more interactive with some team or individual exercises.

jesus magana

Excelente facilitador, empático y dinámico

Paul Isaac

The trainer was very knowledgeable about the topics covered.

Sherif Mohamed Farahat

I really enjoyed the session , nice delivery of information

DReece

I found this so interesting. The trainer, Lee was very engaging and gave so much more to make this a very well rounded course.

Emma Swift

Lee was a really engaging trainer who brought the material to life with some very funny examples at times. Made it much easier to understand the theory to hear these real-life stories.

Cheri Morrell-Davies

He was brilliant

Kristy James

Excellent tutor, course very well presented

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water