Microsoft Customer Data Platform Specialty | MB-260T00 in Hamilton

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Microsoft Customer Data Platform Specialty MB260

Hamilton

Clean, transform, and ingest data into Dynamics 365 Customer Insights.
Create a unified customer profile.
Work with Dynamics 365 Customer Insights.

Dates & Prices Dates & Prices

Course information

Microsoft Customer Data Platform Specialty MB260 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Get started with Dynamics 365 Customer Insights – Data

Introduction
Dynamics 365 Customer Insights - Data
Work with Demo Data
Get Started
Consume Customer Insights Data

Module 2: Ingest Data into Customer Insights – Data

Introduction
Import Data Sources Using Power Query
Clean, Transform, and Load Data
Connect to an Azure Data Lake
Connect to a Microsoft Dataverse
Work with Data Sets
Refresh Data Sources

Module 3: Create a Unified Customer Profile in Dynamics 365 Customer Insights – Data

Introduction
Define Source Columns
Define Duplicate Record Settings
Define Matching Rules
Create a Unified Customer Profile
Exercise - Create a Customer Insights - Data instance, Ingest Data, and Unify Data

Module 4: Work with Dynamics 365 Customer Insights – Data

Introduction
Configure Searching and Filtering Indexes
Define Activities
Work with Measures
Segmentation
Get Suggested Segments
Segment Insights
Use Customer Insights - Data for a Complete Solution

Module 5: Enrich data and predictions with Customer Insights – Data

Introduction
Enrich Data
Brand and Interest Enrichment
Use Enrichment Services
Work with Predictions
Predict Subscription Churn
Use Machine-Learning Models

Who should attend this Microsoft Customer Data Platform Specialty MB260 Training?

The Microsoft Customer Data Platform Specialty MB260 Training is targeted towards professionals who are focused on leveraging customer data for actionable insights, personalised marketing, and enhanced customer experiences.

The following professionals will benefit from this course:

Customer Relationship Managers
IT Managers
Sales Managers
Database Administrators
Data Scientists
E-commerce Managers
Social Media Managers

Prerequisites of the Microsoft Customer Data Platform Specialty MB260 Training

Before attending this course, delegates must have:

Familiarity with Dynamics 365 Customer Insights.
Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform.

Microsoft Customer Data Platform Specialty MB260 Course Overview

Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications.

What you will gain from taking this Microsoft training course:

Clean, transform, and ingest data into Dynamics 365 Customer Insights.
Create a unified customer profile.
Work with Dynamics 365 Customer Insights.
Enrich data and predictions.
Set up and manage external connections.
Administer and monitor Customer Insights.

What’s included in this Microsoft Customer Data Platform Specialty MB260 Training?

World-Class Training Sessions from Experienced Instructors
Digital Delegate Pack

Why choose us

Our Hamilton venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hamilton is a city located in Ontario, Canada. It is a densely populated city, with around 520,000 people residing and is the ninth largest in Canada. Hamilton is a popular location for TV and film productions, and therefore has a thriving arts and culture community, and is also home to the Royal Botanical Gardens, the Canadian Warplane Heritage Museum and the Canadian Football of Hall of Fame. Hamilton has a large amount of universities, the biggest being the Mohawk College, specialising in arts and technology, which caters to around 10,000 full time students, 40,000 part time students and around 3,000 apprentices. The McMaster University has around 30,000 students, who mostly come from the surrounding areas of Hamilton. Hamilton is home to the largest boarding school in Canada, Columbia International College which has around 1700 students including many international pupils.

Address

Residence & Conference Centre,

245 Fennell Ave W,

Hamilton,

Canada

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Customer Data Platform Specialty | MB-260T00 in Hamilton. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Microsoft Customer Data Platform Specialty | MB-260T00 in Hamilton, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Microsoft Customer Data Platform Specialty | MB-260T00 in Hamilton FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

What are the pre-requisites?

Before attending this course, students must have: Familiarity with Dynamics 365 Customer Insights. Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform.

Who should attend this course?

Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

Do you offer support for the course?

We are able to provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 4 days

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Microsoft Customer Data Platform Specialty MB260 certification in Hamilton?

The training fees for Microsoft Customer Data Platform Specialty MB260 certification in Hamilton starts from CAD4695

Which is the best training institute/provider of Microsoft Customer Data Platform Specialty MB260 in Hamilton?

The Knowledge Academy is the Leading global training provider for Microsoft Customer Data Platform Specialty MB260.

What are the best Microsoft Dynamics 365 Training courses in Hamilton?

Please see our Microsoft Dynamics 365 Training courses available in Hamilton

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Microsoft Dynamics 365 Training

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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