Course information

Vendor Management Training​ Course Outline

Module 1: Introduction to Vendor Management

  • What is Vendor Management?
  • Why is it Important?
  • Vendor Management Process
  • Grid Analysis Tool for Decision-Making
  • Benefits of Vendor Management
  • Challenges of Vendor Management
  • Vendor Management Tips for Success
  • Vendor Lifecycle Management
  • Phases of Vendor Lifecycle Management
  • Vendor Management Lifecycle Best Practices
  • Pillars of Effective Vendor Management

Module 2: Commitments

  • Successful Vendor-Management Strategies
  • Vendor Agreements
  • Evaluation of Bid Proposals
  • Vendor Contract Management Process
  • Creating Effective SOWs
  • Contract Risk Types

Module 3: Relationships

  • Emotional Intelligence
  • Understand Being More Sensitive to Feelings
  • Managing Vendor Relationships
  • Vendor Governance Practices
  • Negotiate with Vendors Effectively
  • Conflict Resolution Model
  • Ways to Efficiently Collaborate with Vendor Team
  • Alternative Dispute Resolution
  • General Management Skills

Module 4: Metrics

  • Vendor Metrics
  • Understanding Responsibility Assignment Matrix
  • Vendor Scorecard
  • Vendor Performance
  • Balanced Scorecard (BSC)

Module 5: Risk

  • Vendor Risks
  • Risk Mitigation
  • Minimising the Burden Using Risk Management Program

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Who should attend this Vendor Management Training?

The Vendor Management Training is suitable for anyone involved in vendor relationships, procurement, or supply chain management, regardless of their specific industry or role.

The following professionals will benefit from the course:

  • Procurement Managers
  • Vendor Relationship Managers
  • Logistics Coordinators
  • Operations Directors
  • Accounts Payable Managers
  • Vendor Management Consultants
  • Product Managers

Prerequisites of the Vendor Management Training

The Vendor Management Training does not require specific prerequisites. However, a basic understanding of procurement processes and vendor relationships within their respective industries might be beneficial.

Vendor Management Training​ Course Overview

Vendor management is the process that enables an organisation to control costs, reduce potential vendor risks, ensure outstanding service delivery, and get long-term value from suppliers. It comprises various activities such as vendor selection, contract negotiation, cost management, vendor-related risk mitigation, and service delivery. It enables individuals to use supplier management to achieve business goals and facilitate the onboarding process. An effective supplier management process helps organisations build stronger relationships with their suppliers, which leads to opportunities to negotiate better prices. Having immense knowledge of essential resources for maintaining a high-profile business will empower individuals to get highly reputed designations in multinational corporations and enhance their career opportunities.

In this 1-day Vendor Management Training course, delegates will enhance their expertise with a comprehensive knowledge of Vendor Management and its challenges. Delegates will get acquainted with strategic management tools, vendor evaluation and negotiating skills, sourcing strategies, buying procedures, and contract management knowledge. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching Vendor Management Training that will help the delegates to gain a holistic view of how suppliers are selected, motivated, and managed.

Course Objectives:

  • To get familiar with various ways to efficiently collaborate with the vendor team
  • To recognise the techniques for managing different vendor relationships
  • To understand strategies for monitoring and evaluating vendor performance
  • To get acquainted with vendor lifecycle management
  • To acquire knowledge of the evaluation of bid proposals

At the end of this training, delegates will be able to implement various techniques for resolving vendor issues and giving them alternative dispute resolution. They will also be able to create a better vendor management process for fulfilling business needs.

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What’s included in this Vendor Management Training?

  • World-Class Training Sessions from Experienced Instructors
  • Vendor Management Training Certificate
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Vendor Management Training | Management Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Vendor Management Training | Management Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Vendor Management Training | Management Training in Ottawa FAQs

Vendor management is the process of establishing and maintaining partnerships with suppliers of goods and services that a buyer needs for operations.
In this Vendor Management training course, there are no formal prerequisites.
This training course is suitable for anyone who wants to gain in-depth knowledge about Vendor Management.
Vendor relationship management provides smooth communication between the buyer and the vendor with an establishment of a more productive partnership.
Reduce the risk of supply chain disruption, improve vendor selection, negotiate better rates, speed up vendor onboarding, strengthen supplier relationships, and harness cost savings are the few benefits of Vendor Management.
Delegates will get equipped with the essential skills and practices involved in the various vendor activities, such as performance, minimising the burden, and ramping business.
During this Vendor Management training, you will learn various concepts such as phases of vendor lifecycle management, vendor agreements, understanding responsibility assignment matrix, vendor governance practices, risk mitigation, ways to efficiently collaborate with vendor team, evaluation of bid proposals, and other important concepts about Vendor Management.
The training fees for Vendor Management Training certification in Ottawa starts from CAD1695
The Knowledge Academy is the Leading global training provider for Vendor Management Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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