Course information

Certified Lean Foundation and Practitioner Course Outline

Module 1: About Lean

  • Path to Value
  • Key Lean Terms and Concepts
  • Gemba Walk

Module 2: Five Steps pf Lean Thinking

  • Process Stapling
  • Lean Temple

Module 3: Customers, Processes, and Waste

  • What are Customers?
  • What is a Process?
  • Tension Between VOB and VOC
  • What Do We Mean by Value?
  • Path to Value and Dealing with Values
  • Eight Wastes of Lean

Module 4: Key Lean Metrics

  • Introduction to Key Lean Metrics
  • Tools and Techniques
  • Spaghetti (Movement/Transportation) Diagrams
  • Measles Charts
  • Lean Triad
  • What is of 5S and Steps of 5S
  • Introduction to Poka Yoke and Types
  • What is SMED?
  • How SMED Looks Like?
  • Voice of Customer (VOC)
  • Customer Segmentation
  • Four Steps of VOC Methodology and Tools
    • Identify Customers
    • Gather Customer Information
    • Analyse Customer Information
    • Determine Customer Needs
  • Customer Segmentation
  • SIPOC
  • Overview of the Kano Model
  • What is a Critical to Quality (CTQ)?
  • Common Terminology
  • Identifying the Root Cause
  • Five Whys
  • Root Cause Analysis (Fishbone)
  • Reverse Fishbone
  • Control Frameworks
  • Overview
  • Three C’s
  • Eight Ds
  • Plan Do Check Act
  • Introduction to Kaizen
  • Kaizen Philosophy
  • Kaizen Events
  • Formal Kaizen Roles and Process

Module 5: Managing and Building Lean Teams

  • Managing Teams
  • Lean Teams
  • Features of Lean Teams
  • High Performing Teams (HPT)
  • High Performance Challenge
  • Contrasting Team Structures
  • Managing Progress and Demonstrating Control
  • Kanban Board
  • MoSCoW Prioritisation
  • Daily Stand-Ups
  • Work Cells
  • Self-Managed Team Philosophy
  • Lean Manager and the Self-Managed Team
  • Personality Styles
  • Autonomous HPTs

Module 6: Problem-Solving

  • Problem Solving
  • Problem Solving Framework
  • A Seven-Step Problem Solving Methodology
  • Prioritisation Tools

Module 7: Visual Management

  • Introduction to Visual Management
  • Guidelines for Visual Management
  • Advanced Intelligence Methods
  • Ways of Gathering the VOC
  • Intelligence Gathering: Top Tips
  • Critical to Quality Trees

Module 8: Advanced VOC

  • Advanced Intelligence Methods
  • Ways of Gathering the VOC
  • Intelligence Gathering: Top Tips
  • Critical to Quality Trees

Module 9: Lean Metrics

  • Metrics
  • Measures and Targets
  • Metrics Drive Behaviour
  • Traditional Vs Lean Metrics
  • Choosing the Right Metrics
  • Things to Consider When Selecting Metrics
  • Useful Metrics
  • First and Second Project Metrics
  • Metrics and Measures Roadmap

Module 10: Process Measurement

  • What are Lean Process Measurements?
  • Two Level Measures
  • Four Sub-Metrics
  • Calculating OEE and TEPP
  • OEE is Not a Magic Number
  • First Time Quality
  • Work in Progress
  • Completed Orders Metrics
  • Delivery Metrics
  • Warranty Metrics
  • Customer Feedback Metrics
  • Reporting Metrics
  • Aims of Data Collection
  • Key Performance Indicators
  • Process Measurement Points
  • List of Criteria for a Good Measure
  • Gauge R and R
  • Measurement System Resolution
  • Brief Description of Data Collection Planning
  • Five Steps of Data Collection Process
  • Data Collection Sheet
  • Frequency and Sample Size
  • Evolving Data Collection Plan

Module 11: Total Productive Maintenance

  • TPM in a Nutshell
  • What is TPM?
  • TPM: Goals
  • Why is TPM Needed?
  • Benefits of TPM
  • TPM: What to Focus On?
  • TPM: Where Should it be Applied?
  • TPM Maturity Levels
  • TPM Health Check
  • Implementation Structure of TPM
  • Establish Infrastructure
  • Eliminate Top Issues
  • Training
  • Conduct Autonomous
  • Conduct Planned Maintenance
  • Design Maintenance Prevention

Module 12: Process Levelling (Heijunka)

  • Heijunka
  • Heijunka in a Nutshell
  • Process Levelling Overview
  • Production Levelling
  • Demand Levelling
  • Sequencing
  • Sequencing Concepts
  • Single Piece Flow
  • First in First Out
  • Pull
  • Kanban
  • Three-Bin System
  • Kanban Operation Rules
  • Andon
  • Process Levelling
  • Resource Scheduling
  • Theory of Constraints and TOC Process
  • Other Techniques to Enable Level Scheduling
  • Process Levelling in the Office
  • What is the Minimum Cycle Time for a Form?
  • Putting it All Together
  • Lean Office: How it Was?

Module 13: Value Stream Mapping

  • Process Maps
  • Swim Lanes
  • Typical Process Map Contests
  • Value Stream Maps
  • Headache Tablets: Value Stream Mapping
  • On the Ground Instructions (OTGIs)
  • Creating the “As Is” VSM
  • Investigating and Understanding the Process
  • Process Boxes
  • Useful VSM Metrics and Square Wave
  • Creating an Improved Process
  • Steps for Building a Value Stream Map
  • Action Plans
  • Identifying Priorities: Effort/Impact Grid

 

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Who should attend this Certified Lean Foundation & Practitioner Course?

This Certified Lean Foundation & Practitioner Training Course is designed to provide delegates with a comprehensive understanding of Lean principles and methodologies. The Certified Lean Foundation & Practitioner Course can be beneficial for the following professionals:

  • Project Managers
  • Lean Practitioners
  • Senior Managers
  • Frontline Employees
  • Operational Staff
  • Quality Control Professionals
  • Supply Chain and Logistics Personnel

Prerequisites of the Certified Lean Foundation & Practitioner Course

There are no formal prerequisites for this Certified Lean Foundation & Practitioner Training Course. However, a basic understanding of Lean principles can be beneficial.

 

Certified Lean Foundation and Practitioner Course Overview

This Certified Lean Foundation & Practitioner Course offers a comprehensive understanding of Lean methodologies, emphasising efficiency and waste reduction across industries. Lean principles are pivotal in today's competitive landscape, enabling businesses to streamline processes, enhance productivity, and optimise resource utilisation. This course provides a foundational insight into Lean practices, addressing its significance in driving organisational excellence.

Professionals aspiring to master Lean methodologies encompass a broad spectrum, including Project Managers, Quality Assurance Professionals, Operations Managers, and individuals seeking operational enhancements. Understanding Lean principles is crucial in fostering a culture of continuous improvement, making it indispensable for professionals across diverse industries aiming to boost operational efficiency and drive business growth.

This comprehensive 2-day Certified Lean Foundation & Practitioner Course equips delegates with practical skills to implement Lean methodologies effectively. The course content delves into Lean tools, techniques, and strategies, empowering delegates to identify and eliminate wasteful practices. Delegates will gain hands-on experience, enabling them to spearhead Lean initiatives within their organisations.

Course Objectives

  • To comprehend the fundamental principles and concepts of Lean methodologies
  • To identify and analyse waste in processes and implement Lean strategies for waste reduction
  • To gain proficiency in Lean tools and techniques for process optimisation
  • To apply Lean thinking and problem-solving methodologies in real-world scenarios
  • To empower professionals to drive efficiency and enhance operational performance using Lean principles

Upon completing this course, delegates will acquire practical expertise in Lean methodologies, enabling them to lead process improvement initiatives effectively. This proficiency will elevate their professional capabilities and position them as valuable assets to their organisations.

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What’s included in this Certified Lean Foundation & Practitioner Course?

  • Certified Lean Foundation & Practitioner Examination
  • World-Class Training Sessions from Experienced Instructors    
  • Certified Lean Foundation & Practitioner Certificate
  • Digital Delegate Pack 

Certified Lean Foundation Exam Information

To achieve the Certified Lean Foundation, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 50 
  • Total Marks: 50 Marks 
  • Pass Mark: 60%, or 30/50 Marks 
  • Duration: 60 Minutes 
  • Open Book/ Closed Book: Closed Book

Certified Lean Practitioner Exam Information

To achieve the Certified Lean Practitioner, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 60 
  • Total Marks: 60 Marks 
  • Pass Mark: 65%, or 39/60 Marks 
  • Duration: 80 Minutes
  • Open Book/ Closed Book: Closed Book

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Our Mississauga venue

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Air conditioned

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Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mississauga is the sixth largest city in Canada. It is in the south of the province of Ontario in the region of peel. The city is estimated to have a population of around 715,000 people. The rapid growth of this city is attributed to its proximity to Toronto. It was originally built as suburb of Toronto. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Mississauga is served by the Peel District School Board, which operates the secular English speaking public schools. There is also a school board that runs the local catholic schools and a board that runs the French speaking schools in the area, one for the secular French schools and one for the catholic French schools. There are a number of schools in the area that offer specialised programs. These include the French immersion schools such as Clarkson Secondary School and Streetsville Secondary School. There are three schools in the areas that off a Regional Arts Program and two that offer a specialist sci-tech program for students who are gifted in these areas. There is also two schools that offer support for those studying for the international baccalaureate plus numerous other programs. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Mississauga is home to one of the three campuses run by the University of Toronto. This university is ranked as the 34th best university in the world and is the second highest ranked Canadian university in the rankings. The campus was established in 1967 and is the universities second largest division. It is home to 12,000 students. They have 15 academic departments and pupils can choose from 148 programs to participate in from 89 areas of study. Students can study both undergraduate and graduate programs on this campus. This campus also has an excellent research environment that has helped the staff and researchers become internationally recognised for their work. The university includes Institutes for Management and Innovation, and Communication, Culture, Information and Technology.

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Address

Robert Speck 2
2 Robert Speck Parkway
Suite 750
Mississauga
Ontario
L4Z 1H8

T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Lean Training | Certified Lean Foundation & Practitioner Training in Mississauga. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Lean Training | Certified Lean Foundation & Practitioner Training in Mississauga, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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Lean Training | Certified Lean Foundation & Practitioner Training in Mississauga FAQs

Please arrive at the venue at 8:45am.
We can provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, Exams, and Refreshments
This course is 2 days
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Certified Lean Foundation & Practitioner certification in Mississauga starts from CAD3095
The Knowledge Academy is the Leading global training provider for Certified Lean Foundation & Practitioner.
Please see our Lean Training courses available in Mississauga
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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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