ITIL® 5 Product Certification - in London City

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ITIL® 5 Product Certification

London City

Build capability to manage product lifecycles, value streams, and continual improvement.
Transform digital products into powerful, value-driven outcomes supporting business growth
Understand governance and AI-driven practices with ITIL Product (Version 5) Certification.

Dates & Prices

ITIL® 5 Product Certification Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

ITIL® Version 5 Product Certification Course Outline

Module 1: ITIL Foundation Recap and Digital Products and Services Overview

Introduction to Digital Products and Services
Digital Product and Service Lifecycle Management Activities

Module 2: Discover

Key Concepts and Practices of the ‘Discover’ Activity
Steps and Outputs of the ‘Discover’ Activity
Success Factors and Metrics of the ‘Discover’ Activity

Module 3: Design

Key Concepts and Practices of the 'Design' Activity
Steps and Outputs of the 'Design' Activity
Success Factors and Metrics of the 'Design' Activity

Module 4: Acquire

Key Concepts and Practices of the 'Acquire' Activity
Steps and Outputs of the 'Acquire' Activity
Success Factors and Metrics of the 'Acquire' Activity

Module 5: Build

Key Concepts and Practices of the 'Build' Activity
Steps and Outputs of the 'Build' Activity
Success Factors and Metrics of the 'Build' Activity

Module 6: Transition

Key Concepts and Practices of the 'Transition' Activity
Steps and Outputs of the 'Transition' Activity
Success Factors and Metrics of the 'Transition' Activity

Module 7: Operate

Key Concepts and Practices of the 'Operate' Activity
Steps and Outputs of the 'Operate' Activity
Success Factors and Metrics of the 'Operate' Activity

Module 8: Deliver

Key Concepts and Practices of the 'Deliver' Activity
Steps and Outputs of the 'Deliver' Activity
Success Factors and Metrics of the 'Deliver' Activity

Module 9: Support

Key Concepts and Practices of the 'Support' Activity
Steps and Outputs of the 'Support' Activity
Success Factors and Metrics of the 'Support' Activity

Module 10: The ITIL Product and Service Lifecycle

Managing the End-to End Lifecycle
ITIL, AI, and Other Frameworks

Module 11: ITIL and Other Frameworks

ITIL, AI, and Other Frameworks

Who Should Attend this ITIL® Version 5 Product Certification?

The ITIL® Version 5 Product Certification is ideal for professionals who want to strengthen their understanding of product-oriented service management and apply ITIL® 5 principles in real-world environments. This certification is beneficial for professionals such as:

IT Service Managers
Service Delivery Professionals
IT Architects and Planners
IT Consultants
Advisory Professionals
Project Managers

Prerequisites of the ITIL® Version 5 Product Certification

There are no formal prerequisites for this ITIL® 5 Product Certification. However, delegates should have completed ITIL® Version 5 Foundation Certification.

ITIL® Version 5 Product Certification Overview

The ITIL® Version 5 Product Training Course provides a structured understanding of how products are designed, managed, and evolved to support service value creation. It explores product lifecycles, service relationships, and the integration of products within the ITIL® Value System.

This 2-Day course offered by The Knowledge Academy equips delegates with the knowledge required to apply ITIL product and service lifecycle principles in practical environments. Delegates will learn how to manage lifecycle activities, evaluate success metrics, and align digital products with organisational objectives.

The ITIL Version 5 Foundation Certification Course is already available. Please check it out to get started on the ITIL Certification pathway.

ITIL® (Version 5) Product Certification

What's Included in this ITIL® Version 5 Product Certification?

World-Class Training from Experienced Instructors
Digital Delegate Pack

ITIL® 5 Product Certification Exam Information

The ITIL® 5 Product Certification assesses delegate understanding of product-centric service management within modern digital organisations. It validates knowledge of product lifecycle management, value streams, and practices required to design, deliver, and continuously improve value-driven products and services.

The ITIL® 5 Product Certification Exam is in the following format:

Question Type: Multiple Choice
Total Questions: 40
Pass Mark: 70%
Duration: 90 Minutes
Open Book/ Closed Book: Open Book

Train Your Workforce

Looking for ITIL® 5 Product Certification in-house or onsite training in London City? We specialise in corporate group training and bulk bookings for organisations of all sizes in London City. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our London City venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

London is a city located in southwestern Ontario. The city has a population of around 366,200 people living in the city and around 500,000 people living in the Metro area. The University of Western Ontario is a public research university in London, Ontario. The university was founded in 1878 by Bishop Isaac Hellmuth. The university has around 35,000 students in attendance studying a variety of courses such as Education, Music, Media, Business, Medicine, Dentistry, Law, Social Sciences and Information Studies. Some notable alumni that attended the University of Western Ontario include; Frederick Banting who won a Nobel Prize for Physiology or Medicine and discovered Insulin.

Ways to take ITIL® 5 Product Certification in London City

Online Instructor-Led Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 5 Product Certification. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access ITIL® 5 Product Certification in London City delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 5 Product Certification with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 Product Certification industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 5 Product Certification through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access ITIL® 5 Product Certification resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access ITIL® 5 Product Certification in London City from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective ITIL® 5 Product Certification that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

ITIL® 5 Product Certification Schedule in London City

Online Instructor-Led

Classroom

Onsite

Package deals for ITIL® 5 Product Certification in London City

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Product Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Product Certification, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%5 Courses

ITIL® Managing Professional (MP) Certification Path

ITIL® 5 Foundation Certification CAD2995
ITIL® 5 Product Certification CAD3395
ITIL® 5 Service Certification CAD3395
ITIL® 5 Experience Certification CAD3395
ITIL® 5 Transformation Certification CAD3395

Total Without Package: CAD16575

Package Price: CAD9995 (Save CAD6580)

Purchase now

ITIL® 5 Product Certification - in London City FAQs

What is the ITIL® Version 5 Product Certification Course?

This course introduces the principles of product management within the ITIL® 5 framework, focusing on how products support service value creation, governance, and continual improvement across modern IT and digital environments.

When is the ITIL® 5 Product Certification Course launching?

The ITIL® 5 Product Certification Course was launched on 12th March 2026. To get more information about the course and prices, get in touch with us.

Who should attend the ITIL® Version 5 Product Certification Course?

It is suitable for IT Service and Product Managers, Service Delivery Professionals, Consultants, Architects, and anyone involved in managing or delivering product-led services aligned with ITIL® best practices.

Do I need prior ITIL knowledge to take this ITIL® Version 5 Product Certification?

Yes, having completed the ITIL® Version 5 Foundation Certification is beneficial, as it provides a strong grounding in core ITIL® concepts and helps learners fully engage with the product-focused principles covered in this course.

What is the cost/training fees for ITIL® 5 Product Certification in London City?

The training fees for ITIL® 5 Product Certification in London City starts from CAD3395

Which is the best training institute/provider of ITIL® 5 Product Certification in London City?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Product Certification.

What are the best ITIL® Certification Training courses in London City?

Please see our ITIL® Certification Training courses available in London City

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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