Course information

ITIL® 4 Specialist: IT Asset Management Training Course Outline

Module 1: Key Concepts of ITAM

  • Purpose, PSFs, and Value of the ITAM Practice
  • Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
  • Benefits of Standard IT Assets
  • ITAM’s Relationship with Governance, Compliance, and Policies of the Organisation
  • Apply an Organisation's Sustainability Objectives to ITAM
  • Identify the Key Challenges of ITAM

Module 2: ITM Value Streams and Processes

  • Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
  • Value of a Common Approach to IT Asset Lifecycle Management
  • Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
  • Know How to Verify, Audit, and Analyse IT Assets
  • Apply IT Asset Lifecycle Models
  • Critical Nature of Records and Documentation
  • How to Integrate ITAM into the Organisation's Value Streams?
  • Relationship between ITAM and the Service Configuration Management Practice

Module 3: ITAM Roles, Skills, and Organisational Solutions

  • Key Skills required for ITAM
  • Responsibilities of the Following Roles
    • IT Asset Manager
    • License Manager
    • IT Asset Owner
    • IT Asset Custodian
    • IT Asset Consumer
  • How to Apply the LACMT Model to ITAM Activities?
  • How to Position ITAM within an Organisational Structure?

Module 4: How Does Information and Technology Support and Enables ITAM?

  • Key Inputs and Outputs of the ITAM Practice
  • Key ITAM Automation Tools and their Role in the Practice

Module 5: Understand the Role of Partners and Suppliers in ITAM

  • Types of Service Relationships
  • Complexity of Service Relationships
  • Consistent Approach to ITAM Across the Organisation's Ecosystem

Module 6: How to Develop ITAM Organisational Capabilities?

  • Key Concepts of the ITIL Maturity Model
  • How to Apply Capability Criteria to Plan ITAM Capability Development?
  • Key Metrics and Methods for Improving ITAM Capabilities
  • Apply the Key Steps of the ITAM Capability Development

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Who should attend this ITIL® 4 Specialist: IT Asset Management Training Course?

This ITIL® 4 Specialist: IT Asset Management Course is suitable for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL Certification Course are:

  • IT Financial Managers
  • IT Procurement Specialists
  • IT Asset Managers
  • Project Managers
  • Risk Managers
  • Business Continuity Managers

Prerequisites of the ITIL® 4 Specialist: IT Asset Management Training Course

Holding an ITI® 4 Foundation Certificate is a must before attending this ITIL® 4 Specialist: IT Asset Management Training Course.

ITIL® 4 Specialist: IT Asset Management Training Course Overview

The ITIL® 4 Specialist: IT Asset Management Training is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage IT assets throughout their lifecycle. In today's complex IT environment, where organisations rely on a wide range of assets to support their operations, proper management of IT assets is essential for optimising costs, mitigating risks, and ensuring compliance with regulatory requirements.

IT managers, asset managers, procurement professionals, and anyone involved in IT asset management should prioritise participating in the ITIL® 4 Specialist: IT Asset Management Training. This training is particularly relevant for professionals seeking to enhance their understanding of IT asset management principles, processes, and best practices.

This 3-day ITIL Certification Training covers a wide range of topics, including IT asset lifecycle management, inventory management, software asset management, license compliance, and asset disposal. Participants will learn how to establish an effective IT asset management framework, conduct asset inventories, track asset usage and performance, and optimise asset utilisation.

Course Objectives

  • To understand the key concepts and principles of IT asset management in the context of IT service management
  • To learn how to establish an effective IT asset management framework and governance structure
  • To develop skills in conducting asset inventories, tracking asset usage, and managing asset lifecycle
  • To explore software asset management practices, including license management and compliance
  • To understand the role of IT asset management in cost optimisation, risk mitigation, and compliance management

Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage IT assets throughout their lifecycle. They will be better prepared to optimise asset utilisation, reduce costs, mitigate risks, and ensure compliance with regulatory requirements, ultimately contributing to improved efficiency and effectiveness of IT operations within their organisations.

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What’s included in this ITIL® 4 Specialist: IT Asset Management Training Course?

  • ITIL® 4 Specialist: IT Asset Management Training Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Specialist: IT Asset Management Certificate
  • Digital Delegate Pack

ITIL® 4 Specialist: IT Asset Management Training Exam Information 

The ITIL® 4 Specialist: IT Asset Management Training Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle. 

  • Question Type: Multiple-Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks  
  • Duration: 90 minutes 
  • Open Book/ Closed Book: Closed Book

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Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® Training | ITIL® 4 IT Asset Management Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® Training | ITIL® 4 IT Asset Management Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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ITIL® Training | ITIL® 4 IT Asset Management Training in Ottawa FAQs

IT Asset Management involves tracking and managing an organisation's IT assets throughout their lifecycle, from procurement to disposal. It ensures optimal utilisation, compliance, and cost-effectiveness of IT resources.
This training will deepen your understanding of IT asset management principles, enabling you to effectively manage IT resources, optimise processes, and align IT services with business objectives, thereby enhancing your overall IT service management proficiency.
While there are no strict prerequisites, familiarity with ITIL® concepts and experience in IT service management or related fields will be beneficial for effectively grasping the training content.
Upon completing this certification course, you can pursue roles such as IT asset manager, IT service manager, IT operations manager, or IT consultant, with opportunities for career advancement and higher earning potential in IT service management domains.
This course covers essential IT asset management concepts, processes, and best practices outlined in ITIL® 4, along with practical insights, case studies, and real-world scenarios to reinforce learning and application.
Yes, upon successful completion of the course and passing the certification exam, you will be awarded the ITIL® 4 Specialist: IT Asset Management certification, validating your expertise in IT asset management practices.
ITIL® 4 Specialist training is aligned with the latest industry standards and trends in IT service management, ensuring that participants are equipped with relevant knowledge and skills to address evolving IT asset management challenges and requirements.
Yes, individuals with existing ITIL® certifications can benefit from this specialised training by deepening their understanding of IT asset management practices and expanding their skill set to effectively manage IT resources within the ITIL® framework.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking the ITIL Certification Course.
The training fees for ITIL® 4 Specialist: IT Asset Management Training certification in Ottawa starts from CAD3395
The Knowledge Academy is the Leading global training provider for ITIL® 4 Specialist: IT Asset Management Training.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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