Course information

ISO 9001 Lead Auditor Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses         
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

Module 3: Internal Audit Structure

  • Auditing Types, Procedures, and Planning
  • Auditing Techniques
  • Phases of an Audit
  • Assessment of Audit Reports and Documents

Module 4: Internal Auditor

  • Roles
  • Responsibilities
  • Leadership Skills

Module 5: Audit Programme

  • Audit Programme
  • Process Audit Checklist

Module 6: Audit Report

  • Audit Reports
  • Audit Findings
  • Follow-Ups

Module 7: Procedures

  • Procedures in Reference to the 9001:2015
  • Scope of QMS
  • Objectives of a QMS
  • Policies of a QMS

Module 8: Methods to Operate a QMS Efficiently

  • Challenges Faced During Implementation
  • Methods to Operate a QMS Efficiently
  • Implementation Process

Module 9: Risk Management

  • Risk and Opportunity
  • Risk-Based Thinking
  • Conducting Risk Assessments
  • Risk Assessment Methodology
  • Risk Assessment Implementation
  • Risk Register

Module 10: Roles and Responsibilities of a Lead Implementer and Quality Team

  • Roles and Responsibilities of a Lead Implementer and Quality Team
  • How to Maintain QMS Structure?
  • Corrective Actions
  • Records
  • Sequential Operation Process
  • Measurement and Monitoring of Processes
  • Controlling of Errors

Module 11: Lead Auditor Training

  • Roles and Responsibilities of a Lead Auditor
  • Team Selection and Planning
  • Lead Auditor Requirements, Scope, and Procedures
  • Design and Development
  • Tips for Lead Auditors
  • Report Preparation, Findings, Reconciliation, and Conclusions

Module 12: Audit Activities and Techniques

  • Opening Meetings
  • Daily Discussion Meetings
  • Closing Meeting
  • Presentation of Reports
  • Non-Conformance Report
  • Tools and Techniques

Module 13: Methods of Collecting Information

  • Visual Observation
  • Examination of Records
  • Employee Interviews

Module 14: Certification

  • Certification Process for Organisations
  • Selecting an ISO 9001 Registrar
  • Steps to Certification
  • Prepare for the Certification Audits
  • Stage 1 Audit
  • Stage 2 Audit
  • Re-Certification Audit

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Who should attend this ISO 9001 Lead Auditor Training Course?

The ISO 9001 Lead Auditor Course is designed for experienced auditors, quality management professionals, and individuals responsible for leading and conducting audits of ISO 9001 quality management systems. This ISO 9001 Certification Course can be beneficial for a wide range of professionals, including:

  • Quality Control Managers
  • Production Managers
  • Auditors
  • HR Managers
  • Process Engineers
  • Training Managers
  • R&D Specialists

Prerequisites of the ISO 9001 Lead Auditor Training Course

There are no formal prerequisites for this ISO 9001 Lead Auditor Course. However, a strong foundation in Quality Management concepts and business processes can be beneficial for the delegates before attending this ISO 9001 Certification Course.

ISO 9001 Lead Auditor Course Overview

The ISO 9001 Lead Auditor Course provides comprehensive training on conducting and managing first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001 standards. Given the critical role of quality management in achieving business excellence, this ISO 9001 Certification course is pivotal for professionals aiming to ensure that organisations meet and exceed the rigorous requirements of ISO 9001.

This advanced ISO 9001 Certification Training is essential for Quality Professionals, Auditors, Consultants, and anyone responsible for leading audits or overseeing a QMS. Proficiency in ISO 9001 and the ability to conduct effective audits are crucial for those seeking to help organisations optimise processes, increase efficiency, and enhance customer satisfaction. It is particularly beneficial for those looking to be lead auditors or quality managers within their organisations.

The Knowledge Academy 5-day intensive ISO 9001 Certification Course is designed to deepen participants' understanding of the ISO 9001 standard's principles, practices, and techniques for auditing. Through theoretical knowledge and practical auditing exercises, participants will learn how to plan, conduct, report, and follow up on a QMS audit. This hands-on approach ensures that delegates can apply ISO 9001 standards effectively, manage audit teams, communicate findings, and promote continuous organisational improvement.

Course Objectives

  • To understand the purpose and business benefits of a Quality Management System and the ISO 9001 audit process
  • To acquire the knowledge and skills necessary to perform and lead ISO 9001 audits effectively
  • To develop expertise in planning, conducting, reporting, and follow-up audits by ISO 19011 and ISO/IEC 17021, where applicable
  • To enhance the ability to assess an organisation's capability to manage and improve its QMS
  • To learn to identify improvement areas and add value to an organisation through effective audit findings and feedback

After completing the ISO 9001 Certification Course, delegates will receive an ISO 9001 Lead Auditor Certification. This certification signifies their ability to conduct and lead QMS audits professionally, effectively, and in compliance with international standards. Certified professionals can support organisations in obtaining ISO 9001 Certification, improving quality and efficiency.

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What’s included in this ISO 9001 Lead Auditor Training Course?

  • ISO 9001 Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Lead Auditor Certificate
  • Digital Delegate Pack

ISO 9001 Lead Auditor Exam Information 

To achieve the ISO 9001 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book

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Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 9001 Training | ISO 9001 Lead Auditor Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 9001 Training | ISO 9001 Lead Auditor Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ISO 9001 Training | ISO 9001 Lead Auditor Training in Ottawa FAQs

ISO 9001 is the international standard that specifies quality management system requirements. It establishes the quality management system criteria and the standard family that can be certified.
Customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management are the principles of quality management.
Increases efficiency and revenue; boosts employee morale; gains international recognition; takes a more factual approach to decision making; improves supplier relationships; improves record keeping; and boosts customer satisfaction.
ISO lead auditor is responsible for managing a team of internal auditors, appointing roles to internal audit team members, identifying organisational processes, and closing an audit meeting.
In this ISO 9001 Lead Auditor Training course, you will learn about the basic terminology of quality management systems, principles, family standards and versions, layout standards that follow PDCA, implementation of quality management, maintaining QMS structure, corrective actions, sequential operation process, and other related concepts.
The training fees for ISO 9001 Lead Auditor certification in Ottawa starts from CAD4295
The Knowledge Academy is the Leading global training provider for ISO 9001 Lead Auditor.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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