Course information

Facilitation Skills Training Course Outline

Module 1: Introduction to Facilitation

  • What is Facilitation?
  • Principles of Facilitation

Module 2: Benefits of Facilitation

  • Benefits of Facilitation Skills

Module 3: Importance of Facilitation

  • Importance of Facilitation

Module 4: Facilitation Roles and Responsibilities

  • Role of Facilitators
  • Participants
  • Recorder (scribe) and the Timekeeper
  • Workshop Owner

Module 5: Main Stages in any Workshop

  • Main Stages in any Workshop
  • Before the Workshop
  • During the Workshop
  • Why Do We Have Meetings/Workshops?
  • Disadvantages of Meeting/Workshops

Module 6: Ground Rules

  • During the Workshop
  • After the Workshop

Module 7: Role of Facilitator

  • Role of Facilitators

Module 8: Techniques Contained Within the Toolkit

  • Facilitators Toolkit
  • Role of Facilitators (Types of Questions)
  • Target Audience
  • Audience Participation
  • Space

Module 9: Process and Content Facilitation

  • Process and Content Facilitation

Module 10: Core Practices and Skills Required

  • Facilitation Skills
  • Conversation

Module 11: Handling Conflict

  • How to Manage Conflict?
  • Process of Handling Conflict Positively
  • Defining Your Communication Challenges
  • Understanding Team Dynamics

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Who should attend this Facilitation Skills Training Course?

The Facilitation Skills Course is designed for individuals seeking to enhance their skills in Group Discussions, Project Management, or Event Management. This course will be beneficial for a wide range of professionals, including:

  • Team Leaders
  • Project Managers
  • Change Managers
  • Trainers and Instructors
  • Human Resources Professionals
  • Consultants
  • Public Speakers

Prerequisites of the Facilitation Skills Training Course

There are no formal prerequisites to attend this Facilitation Skills Training Course.

Facilitation Skills Training Course Overview

Facilitation Skills are one of the most important skills that professionals must master to ensure productive and collaborative interactions in various settings. Good facilitators are adept at managing group dynamics, stimulating engagement, and navigating through conflicts to arrive at constructive outcomes. This Industry Course offers delegates valuable insights and practical knowledge to excel professionally.

Proficiency in facilitation is vital for professionals across various industries, including Team Leaders, Project Managers, Trainers, and Organisational Change Agents. By mastering facilitation, they can enhance collaboration, productivity, and problem-solving in their teams and organisations.

The intensive 1-day training offered by the Knowledge Academy is tailored to provide delegates with a comprehensive understanding of Facilitation Skills. They will gain practical experience through hands-on exercises and real-world scenarios, equipping them with the confidence and competence to excel in their roles. By the end of the course, delegates will be well-prepared to lead productive meetings and discussions, fostering an environment of collaboration and problem-solving.

Course Objectives

  • To understand the fundamental principles of facilitation
  • To develop effective communication and active listening skills
  • To learn techniques for managing group dynamics and conflicts
  • To gain expertise in designing and conducting successful meetings and workshops
  • To foster a collaborative and inclusive environment for team interactions
  • To create an action plan for applying Facilitation Skills in a professional setting

After completing this course, delegates will gain the knowledge and skills to excel as effective facilitators in their respective industries. They will be able to lead and guide productive discussions, enhance team dynamics, and drive better decision-making processes, ultimately contributing to the success and growth of their organisations.

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What’s included in this Facilitation Skills Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Facilitation Skills Certificate
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Industry Training | Facilitation Skills Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Industry Training | Facilitation Skills Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Industry Training | Facilitation Skills Training in Ottawa FAQs

Facilitation Skills are important for promoting effective communication, collaboration, and goal achievement within groups. They help guide discussions, manage conflicts, and encourage active participation, fostering a positive and productive environment.
To enhance your Facilitation Skills, practice active listening to understand delegates' needs. Use clear and concise language, maintain a positive and inclusive environment, and encourage open communication.
The four basic Facilitation Skills are communication, active listening, adaptability, and problem-solving.
There are two types of Facilitation, which include Process Facilitation, which manages group dynamics, and Content Facilitation, which focuses on the subject matter. Both aim to improve collaboration and learning in group settings.
The communication skills that are required to become a good Facilitator include active listening, focusing and pacing, recognising progress, and observing.
A key skill of a Facilitator is effective communication. They need to convey information clearly, listen actively, and foster open dialogue to facilitate productive discussions and collaborations.
In this Facilitator Training Course, you will learn about facilitation, the principles of facilitation, the role and responsibilities of a Facilitator, the importance of facilitation, the process of handling conflict positively, various Facilitation Skills, and other related concepts.
There are no formal prerequisites to attend this Facilitation Training Course.
The Facilitation Training Course covers a range of topics including effective communication, role of Facilitators, benefits of Facilitation Skills, principles of facilitation and many more.
The training fees for Facilitation Skills Training certification in Ottawa starts from CAD1695
The Knowledge Academy is the Leading global training provider for Facilitation Skills Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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