ILM Level 4 Diploma in Leadership and Management Course Outline
Total Credit Value – 37
Guided Learning Hours – 34
Unit 8605-403: Managing Risk in the Workplace
Credit Value – 3
Guided Learning Hours – 6
Module 1: Understand the Importance of Managing Risks in the Workplace
- Legal Risk Management
- Purpose of the Evaluation
- Structure of the Report
- Hazards and Control Measures
- Principles of Risk Management
- Risk Management Process
- Risk Management Standards and Frameworks
- Risk and Regulatory Policy
- Risk Management Policy
Module 2: Be Able to Identify and Manage Risks in Own Area of Responsibility
- Steps to Risk Assessment
- Hazard Prevention and Control
- Build and Implement a Risk Management Plan
- Monitor and Review
- Risk Prioritisation
- Objective Probability
- Risk Management Documentation
Unit 8605-406: Developing Your Leadership Styles
Credit Value – 4
Guided Learning Hours – 10
Module 3: Understand the Outcomes of Effective Leadership
- Leadership and Importance of Employee Engagement
- Leadership's Role in Engagement
- Styles and Models of Followership
- Effective Performance Management
Module 4: Be Able to Assess Own Leadership Styles
- Leadership Styles and Methods
- Diagnostic Tools for Leaders and Managers
- Importance of Leadership Development
Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation
- Self-Assessment for Leadership
- Pillars of Self Organisation
- How to Become a Self-Managed Employee?
- Manage Work Schedule Successfully
- How Do Self-Organising Teams Work?
- Leadership Profile
Module 6: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership
- Importance of Good Leadership Behaviour
- Ways to Build Effective Leadership Behaviours
- Factors that Affect Business Leadership
- Situational Analysis
- Leadership Styles - Choosing the Right Approach for the Situation
Module 7: Understand How to Develop Own Leadership Style and Effectiveness
- Create an Action Plan for Leadership Development
- Benefits of Creating an Action Plan
- Monitoring and Evaluating an Action Plan
- Steps to Increase Leadership Effectiveness
Unit 8605-408: Management Communication
Credit Value – 4
Guided Learning Hours – 18
Module 8: Understand the Importance of Effective Communication in Management
- Importance of Effective Communication in Management
- Communication Process
- Relevance of the Communication Cycle for Effective Communication
- Importance of Selecting an Appropriate Tone and Language
- Importance of Level of Formality
- Effectiveness of Verbal and Written Communication Methods
- Evaluate Communication Skills as a Manager
Module 9: Be Able to Develop Effective Communication Skills as a Reflective Manager
- Developing Effective Communication Skills as a Reflective Manager
- Tools for Evaluating Communication Skills
- Importance of Feedback on Communication Skills
- Identifying Strengths and Areas for Improvement
- SWOT Analysis
- Personal Development Planning
Unit 8605-300: Solving Problems and Making Decisions
Total Credit Value – 2
Guided Learning Hours – 9
Module 10: Know How to Describe a Problem, Its Nature, Scope, and Impact
- Problem, Its Nature Scope, and Impact
- Ways to Recognise, Define, Investigate, and Analyse Problems
- Objective Setting in Relation to the Problem
- Brainstorming, Problem Solving, and Creative Thinking Techniques
Module 11: Know How to Gather and Interpret Information to Solve a Problem
- Gather and Interpret Information to Identify Possible Solutions to a Problem
- Prepare a Summary of the Options Providing Facts and Evidence
- Difference Between Data and Information
Module 12: Know How to Evaluate Options to Make a Decision
- Importance of Adequate and Relevant Information for Effective Decision-Making
- Identification of What Information is Relevant to Specific Decisions
- Decision-Making Techniques
Module 13: How to Plan, Monitor, and Review the Implementation and Communication of Decisions?
- Plan the Implementation and Communication of the Decision
- Monitoring and Review Techniques to Evaluate Outcomes
Unit 8605-303: Planning and Allocating Work
Total Credit Value – 2
Guided Learning Hours – 9
Module 14: Know How to Plan Work in the Workplace
- Identify Organisational Targets Relevant to the Team
- Set Smart Objectives for the Team to Achieve the Targets
- Use a Technique to Plan to Achieve the Objectives
- Explain How to Monitor and Control a Planned Activity
Module 15: Know How to Allocate Work to Team Members
- Identify Resources Required to Complete a Planned Activity
- How to Allocate Work to Team Members?
- How to Assess and Support Team Performance in Achieving Objectives?
Module 16: Understand How to Improve the Performance of a Team in Delivering to Plan
- Possible Cause of Variance from a Planned Activity
- How to Involve Team Members in Identifying Ways to Improve Performance to Meet Objectives?
- Techniques for Identifying Causes of Underperformance
Unit 8605-311: Developing Yourself and Others
Credit Value – 2
Guided Learning Hours – 9
Module 17: How to Identify Development Needs?
- Identify own Learning Style(s) and the Learning Style(s) of Another Member of the Team
- Simple Technique for Identifying Own Development Needs and Another Member of the Team
- Identify Potential Barriers to Learning
- How Barriers to Learning can be Overcome?
Module 18: How to Develop Self and Others to Achieve Organisational Objectives?
- Analyse Learning/Development Options to Meet Need(s) of Self and Another Member of the Team
- Identify Support Mechanisms for the Development of Self and Another Member of the Team
- Prepare a Development Plan to Achieve a Learning Objective for Self or Another Team Member
- Method that Could be Used to Monitor the Development of Self and Another Member of the Team
Unit 8605-409: Managing Personal Development
Credit Value – 15
Guided Learning Hours – 6
Module 19: How to Identify and Prioritise Work-Related Development Requirements
- Prioritising Employee Development
- Self-Assessment Tool
- Learning Styles
- Model of Learning Styles
- Surface and Deep Learning
- SMART Objectives
- Measure Progress and Achieve Goals
Module 20: Implement and Evaluate Planned Development Activities and Apply Learning in the Workplace
- Individual Development Plan
- How can Learning and Development can Improve the Workplace?
- Employee Development Opportunities
- Learning Preferences and Strengths
- Self-Management Skills
- Nature and Purpose of Evaluation
Module 21: Understand the Impact of Development on Workplace Performance
- Impact of Learning and Development on Employee Productivity
- Short-Term Goals
- Steps to Set Short-Term Goals
- How to Achieve Medium-Term Goals?
- Set and Achieve Long-Term Goals
- Performance Appraisal Methods
Unit 8605-514: Managing Recruitment
Credit Value – 15
Guided Learning Hours – 6
Module 22: Understand Human Resource Planning in an Organisation
- Role and Relevance of Human Resource Planning in Own Organisation
- Impact of Legal Requirements on Human Resource Planning in the Organisation
- Impact of Organisational Policies and Procedures on Human Resource Planning in the Organisation
Module 23: Plan and Implement Recruitment in Line with Legal and Organisational Requirements
- Recruitment Process in Own Organisation: From the Identification of a Vacancy
- Justify a Need for Recruitment in Own Area of Responsibility
- Implement the Recruitment Process in Own Area of Responsibility, Ensuring All Procedures
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