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+1 6474932992 Available 24/7
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One of our training experts will be in touch shortly to go overy your training requirements.
One of our training experts will be in touch shortly to go over your training requirements.
This technical course has been designed to help delegates understand how to become a Service Desk Support Technician and learn the vital techniques to fulfil this role.
The following subjects will be taught during this course:
This IT support training course is for:
There are no prerequisites for this Service Desk training course.
The Service Desk is the most vital area of contact for IT related incidents and requests. The fundamental requirement of the Service Support Technician is to deliver support to staff by using this system. Other skills that Service Desk Technicians need to have are accurately recording and updating requests and installing and configuring IT equipment.
Communication is vital for a Service Desk Technician as they must interact with technical and non-technical individuals. This service desk course will help you to learn all of these skills which will give you the confidence to become a professional IT Support Technician.
Why choose us
Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.
Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.
Very knowledgeable and easy to follow
This was extremely helpful, what I took away from this course was delegating , setting a timer for each task, organizing my schedule for the week, giving good feed back to employees when they are doing good.
I find it very rich in experienced professionals from different parts of the world. Despite the fact that it gets an overview of the PMP responsibilities and skillsets in various industries.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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We may not have any package deals available including this course. If you enquire or give us a call on +1 6474932992 and speak to our training experts, we should be able to help you with your requirements.
If you miss out, enquire to get yourself on the waiting list for the next day!
