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Oracle CRM Training Course is part of our Black Friday sale. Lock in up to 60% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

Oracle Sales CRM Masterclass Outline

Module 1: Introduction to Oracle CRM

  • Overview of CRM
  • Overview of Oracle CRM
  • Personal Preference Window
  • Password Policies
  • Personalisation
  • Account Settings

Module 2: Sales Techniques in Oracle CRM

  • Oracle CRM Sales Prospector on Demand

Module 3: Setting Up Users with the Oracle CRM

  • Oracle Sales Cloud
  • Creating Users

Module 4: Managing Users in the Oracle CRM

  • Managing Users

Module 5: Resources

  • Resources
  • Resources Detail Administrator
  • Task in Resources Manager
  • Importing Resources
  • Locating a Resource
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Who should attend this Oracle CRM Training?

The Oracle CRM Course is designed for professionals who are seeking to enhance their skills and knowledge in the realm of Customer Relationship Management (CRM), specifically within the context of Oracle's Sales CRM software. This course can benefit a wide range of professionals, including:

  • Sales Professionals
  • Marketing Professionals
  • Customer Service Representatives
  • Business Development Managers
  • CRM Administrators
  • IT Managers and System Administrators
  • Entrepreneurs and Business Owners

Prerequisites of the Oracle CRM Training

There are no formal prerequisites for attending this Oracle CRM Course.

Oracle CRM Training Course Overview

The Oracle CRM Course focuses on leveraging Oracle's comprehensive CRM tools to optimise sales processes and Customer Relationship Management. In today's fast-paced business environment, CRM Training is vital for managing customer interactions efficiently, ensuring both customer satisfaction and business growth.

This CRM Certification is particularly crucial for sales professionals, CRM Managers, and Business Development Executives. Understanding Oracle CRM is essential for these professionals to streamline sales processes, enhance customer engagement, and drive effective sales strategies using data-driven insights.

The Knowledge Academy's 1-day CRM Certification is designed to provide delegates with a thorough understanding of Oracle CRM functionalities. This CRM Training will equip participants with practical skills to implement Oracle CRM solutions effectively in their respective business environments, enhancing both customer relationships and sales outcomes.

Course Objectives

  • To introduce the fundamental concepts and functionalities of Oracle CRM
  • To demonstrate techniques for managing customer relationships using Oracle CRM
  • To enhance skills in leveraging Oracle CRM for sales process optimisation
  • To provide hands-on experience with Oracle CRM tools and features
  • To teach best practices for data management and analysis within Oracle CRM
  • To prepare delegates for practical application of Oracle CRM in their professional roles

Upon completing the Oracle CRM Course, delegates will possess a comprehensive understanding of Oracle's CRM tools and their application in the sales domain. This knowledge will empower them to effectively manage customer relationships and drive sales growth within their organisations.

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What’s included in this Oracle Sales CRM Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Oracle Sales CRM Certificate
  • Digital Delegate Pack
Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.
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Train Your Workforce

Looking for Oracle CRM Training Course in-house or onsite training in Vancouver? We specialise in corporate group training and bulk bookings for organisations of all sizes in Vancouver. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Vancouver venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

­­­­Vancouver, a popular and beautiful city in the Canadian province of British Columbia, has an average population of roughly 603,500 spread across 44.39 square miles of land.  At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Vancouver, in order to enhance people’s learning in an array of subject areas.  Education in Canada is generally funded by federal, provincial, and local governments; the system is divided into primary, secondary and post-secondary education and is operated under provincial jurisdiction.  On the whole, there are 190 days in a school year, starting in September and ending towards the last Friday of June.  Some popular and highly regarded universities in Canada include: the University of Toronto (notable alumni including: William Lyon Mackenzie King, Vincent Massey, Donald Sutherland and Lesra Martin), the University of British Columbia (notable alumni including: Eddie Peng, Justin Trudeau and Nardwuar the Human Serviette), and the University of Alberta (notable alumni including: Dayo Wong, George Stanley and Beverley McLachlin).  In Vancouver, it is compulsory for residents under the age of 16 to complete compulsory schooling – from low level elementary (kindergarten + grades 1-7), to high level secondary (grades 8-12); Vancouver’s secondary schools are also commonly subdivided into two groups - starting with junior secondary and then followed by senior secondary level.  In most cases, expatriates of Vancouver will send their children to public schools.  The public schools in Vancouver are generally well-respected – scoring highly in student assessments at an international level, as well as nationally, and students normally have a reputation for positive academic success and achievements. Other residents of Vancouver opt for their children to attend private schools instead; although private schools are few-and-far-between in the area as opposed to other areas of Canada, there is still nonetheless a large private school community, most of which is largely either a religious or international institution.  

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Ways to take Oracle CRM Training Course in Vancouver

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 13 Nov 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

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Package deals for Oracle CRM Training Course in Vancouver

Our training experts have compiled a range of course packages on a variety of categories in Oracle CRM Training Course, to boost your career. The packages consist of the best possible qualifications with Oracle CRM Training Course, and allows you to purchase multiple courses at a discounted rate.

Oracle Training | Oracle CRM Training in Vancouver FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

Do you offer support for the course?

We can provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 1 day

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Oracle CRM Training Course in Vancouver?

The training fees for Oracle CRM Training Course in Vancouver starts from CAD2795

Which is the best training institute/provider of Oracle CRM Training Course in Vancouver?

The Knowledge Academy is one of the Leading global training provider for Oracle CRM Training Course.

What are the best CRM Training courses in Vancouver?

Please see our CRM Training courses available in Vancouver

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Corporate Training

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Government of Canada Employees

Take advantage of our Standing Offers and Supply Arrangements with the Government of Canada to enjoy exclusive discounts when you register for training.

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Why choose The Knowledge Academy

price

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

learning

Many delivery methods

Flexible delivery methods are available depending on your learning style.

resources

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water
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