Course information

Executive Communication Training​ Course Outline

Module 1: Introduction to Communication

  • What is Communication?
  • Nature of Communication
  • Need and Importance of Communication
  • Types of Communication
  • Communication Loop

Module 2: Leadership and Executive Communication

  • What and Who is a Business Executive?
  • What is Leadership?
  • Skill Set Needed for an Executive
  • Duties of a Business Executive
  • Difference Between Boss, Leader, and Manager
  • Leadership Styles
  • Leadership Communication Style
  • Formal and Informal Communication
  • Communication Channels, Flows, and Networks
  • Principles and Objectives of Leader’s Communication

Module 3: Negotiation and Communicating Effectively 

  • Significance of Listening 
  • Being Assertive 
  • Tools and Techniques for Negotiation
  • Effective Communication for Effective Negotiation
  • Solving Conflict
  • Engaging with Stakeholders
  • Negotiating with Stakeholders
  • Handling Difficult Situations and Manipulation Professionally 
  • Self-Assessment of Personal Negotiation Style

Module 4: Business Communication and Writing 

  • Essence of Effective Communication
  • Types and Structure Business Letters
  • Responding to Business Letters
  • Essential Business Communication Documents and Modes
    • E-Mail
    • Memorandum
    • Orders
    • Circulars
    • Notice
    • Agenda
    • Meeting Minute
    • Tender Notification 

Module 5: Barriers to Effective Communication

  • What is a Communication Barrier?
  • Types of Barriers
  • Common Barriers to Effective Communication
  • Ways to Overcome Communication Barriers
  • Keeping Word Choice and Tone Right for Communication
  • How to Communicate Concisely?
  • Ingredients of Effective Executive Communication
    • Essential Ingredients for Effective Executive Communication

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Who should attend this Executive Communication Training Course?

The Executive Communication Training Course is tailored to provide senior professionals and leaders with the tools and strategies required to communicate effectively at the executive level. This training course can be beneficial for varieties of professionals, including:

  • Executives and Business Leaders
  • Managers and Supervisors
  • Public Relations Professionals
  • Senior Managers
  • Department Heads
  • Senior HR Professionals
  • Public Relations
  • Communications Directors

Prerequisites of the Executive Communication Training Course

There are no prerequisites required for the Executive Communication Training Course.

Executive Communication Training Course Overview

Executive Communication Training is pivotal in today’s business environment, where effective communication is key to success. This training focuses on refining the communication skills of professionals at executive levels, ensuring they convey their messages clearly, persuasively, and efficiently. The ability to communicate effectively influences leadership quality, decision-making processes, and overall organisational effectiveness.

This training is essential for Senior Executives, Managers, Team Leaders, and anyone aspiring to leadership roles. It enables them to articulate their vision, align teams, and engage stakeholders effectively. Mastering executive communication is crucial for those who aim to lead with confidence, influence others positively, and foster a collaborative work culture

The Knowledge Academy's 1-day Executive Communication Training is designed to provide immediate, impactful improvements in communication skills. It combines theoretical understanding with practical exercises, ensuring delegates can apply these skills in real-world scenarios. This training will enhance delegates' ability to communicate strategically, lead meetings effectively, and present ideas persuasively.

Course Objectives

  • To develop exceptional interpersonal communication skills
  • To master the art of persuasive and impactful public speaking
  • To enhance their written communication abilities for executive-level documents
  • To cultivate active listening techniques for effective leadership
  • To build and maintain influential relationships with key stakeholders
  • To manage crisis communication and difficult conversations with finesse
  • To create compelling executive presentations and reports
  • To improve their leadership presence and overall executive communication effectiveness

After completing The Knowledge Academy's Executive Communication Training Course, delegates will possess the essential communication skills for executive roles, including improved confidence in handling challenges and conveying ideas with clarity and impact. They will also have undertaken a Communication Skills Course for additional proficiency.

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What’s included in this Business Communication Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Executive Communication Certificate
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Executive Communication Training | Communication Skills Training in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Executive Communication Training | Communication Skills Training in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Executive Communication Training | Communication Skills Training in Ottawa FAQs

Executive Communication is the process of receiving and sending messages from or to the top leadership in any organisation.
There are no formal prerequisites to attend this Executive Communication Training course.
This Executive Communication Training course is ideal for those who want to learn effective Executive Communication skills.
Ability to adapt your communication style, active listening, transparency, clarity, ability to ask open-ended questions, empathy, open body language, etc., are the skills required for executive communication.
Dissatisfaction or disinterest with one’s job, inability to listen to others, lack of transparency and trust, communication styles, conflicts in the workplace, cultural differences and language, etc., are the different barriers to effective communication.
Verbal, nonverbal, written, and visual communication are the different types of communication.
During this Executive Communication Training course, you will learn various essential topics such as multi-attribute attitude models, one-sided and two-sided messages, channel, nature of communication, balance theory, and many more topics that will help you communicate processes more reliably and concisely.
The training fees for Executive Communication Training certification in Ottawa starts from CAD1695
The Knowledge Academy is the Leading global training provider for Executive Communication Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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