Certified Business Relationship Manager (CBRM®) Training Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

Certified Business Relationship Manager (CBRM®) Training Course Outline

Module 1: Introduction to CBRM

  • BRM is Everywhere
  • What it Means to be Relationship-Centered
  • Why Become Relationship-Centered

Module 2: BRM Capability Overview

  • Organisational Capabilities
  • The BRM Capability Framework
  • Assessing the BRM Capability of an Organisation

Module 3: Organisational Purpose and Strategy

  • Organisational Purpose
  • Organisational Strategy and the BRM Capability
  • Creating Purpose, Vision, and Mission Statements Technique
  • Scenario Planning Technique
  • Strategy on a Page Technique
  • Capability Assessment Exercise

Module 4: Evolve Culture

  • The Now-to-New Enabler
    • The evolution of Now-to-New
    • BRM and Now-to-New
    • The Now-to-New Approach
  • Evolve Culture
    • Influential Relationships
    • Desired Behaviors
    • Purposeful Narrative
    • Personal Growth
  • Capability Assessment Exercise

Module 5: Build Partnerships

  • Relationship Maturity & Quality
    • The Value of a Partnership
    • Diagnosing Relationship Quality
    • The Network of Relationships
  • Partnering Mindsets
    • Nurturing a Connector Mindset
  • Relationship Discovery
    • Directing Your Attention
    • Be Curious, not Judgmental
    • Building a Partner Value Hierarchy
    • The Art of Listening
    • The Art of Body Language
    • The Art of Emotional Intelligence
    • The Art of Persuasion
    • Building an Organisational Relationship Improvement Plan
  • Build Partnerships
    • Relationship Maturity & Quality
    • Partnering Mindsets
    • Relationship Discovery
    • Relationship Nurturing
    • Capability Assessment Exercise

Module 6: Drive Value

  • Demand and Supply
    • Demand and Supply Defined
    • The Demand-Supply Maturity Model
    • The Demand-Supply Framework
  • Drive Value
    • Value Discovery
    • Value Realisation
    • Value Results
    • Value Optimisation
  • Capability Assessment Exercise

Module 7: Satisfy Purpose

  • What it Means to Satisfy Purpose
  • Satisfy vs Achieve Language Matters
  • Cultivating Purpose
  • Increase What You Love
    • Ikigai
    • Exercise
    • BRM Mindset
  • Increase What You’re Good at
    • Growth Mindset
    • Passion
  • Increase What You Can Get Paid For
    • BRM Competency Model
  • Satisfying Purpose

Module 8: Limitless Growth and Improvement

  • Continuous Improvement
    • BRM and Continuous Improvement
  • Measurement
    • BRM and Measurement

Module 9: BRM Role

  • Role vs Job
  • Deep-Drill BRM Competency Model
  • Assessing Your BRM Competency

Module 10: BRM Team

  • Managing Formal Communications
    • Guiding Principles
    • Communications Planning
  • The Value of Great Relationships Between BRMs
  • Common BRM Team Pitfalls and How to Avoid Them
  • The Value of an Effective BRM Capability
    • Promoting the Capability
    • Promoting the Team
  • Understanding Organisational Conditions as a Team

Module 11: Becoming Relationship Centered

  • Case for Relationship-Centered
    • BRM Philosophy
    • More Relationship Capital
  • Growth Mindset
    • Significance of Growth Mindsets on Now-to-New
  • Neuroscience Advantages
  • How to Evolve Culture?
  • Relationship-Centered Organisation Blueprint
    • Growth Mindset Principles
    • Relationships-First Principle
    • Dyadic Principle
    • Eye-to-Eye Principle
    • Speak-the-Truth Principle
    • Intellectual Integrity Principle
    • Anti-Gossip Principle
    • Shared Purpose Principle
    • Infinite Principle
Show more blue-arrow

Who Should Attend This Certified Business Relationship Manager (CBRM®) Training Course?

The Certified Business Relationship Manager (CBRM®) Training is designed to equip professionals with the advanced skills needed to operate as strategic partners and drive measurable value across their organisations. This course is particularly valuable for the following professionals:

  • Business Relationship Managers
  • HR Leaders
  • BRM Team Leaders
  • Project Managers
  • Strategic Partnership Managers
  • Business Consultants
  • Professionals seeking to advance to the Strategic Business Relationship Manager role

Prerequisites of the Certified Business Relationship Manager (CBRM®) Training Course?

To attend the Certified Business Relationship Manager (CBRM®) Training, delegates must hold the BRMP® (Business Relationship Management Professional) Certification.

Certified Business Relationship Manager (CBRM®) Training Overview

Certified Business Relationship Manager (CBRM®) Training develops advanced Business Relationship Management capabilities and enables professionals to operate as strategic partners. It covers strategic collaboration, value optimisation, and aligning organisational capabilities with business goals.

This training helps professionals strengthen their ability to drive innovation, optimise value, and build trusted relationships across business networks. By developing advanced BRM competencies, organisations can improve collaboration, support better decisions, and achieve long-term strategic outcomes.

This 4‑Day course offered by The Knowledge Academy equips delegates with the practical skills and strategic mindset required for the Strategic BRM role. Delegates will learn to shape initiatives, strengthen executive relationships, and apply BRM techniques to deliver sustainable value.

Certified Business Relationship Manager (CBRM®) Training Objectives

  • To understand how Business Relationship Management contributes to organisational purpose and strategy
  • To identify forms of value leakage within an organisation
  • To analyse how demand is expressed and respond considering potential demand barriers
  • To apply BRM techniques and metrics to define, realize, and optimise value
  • To apply cross-organisational communication techniques to articulate value and build trust
  • To shape strategic initiatives for optimal value using scenario planning and capability road mapping

Upon completing this course, delegates will have gained the confidence, strategic perspective, and practical techniques required to operate as strategic partners and drive sustainable value across their organisations.

Show more blue-arrow

What’s Included in this Certified Business Relationship Manager (CBRM®) Training?

  • World-Class Training Sessions from Experienced Instructors
  • Certified Business Relationship Manager (CBRM®) Training Examination
  • Digital Delegate Pack
  • Interactive Learning with 24*7 Support
Show more blue-arrow

Certified Business Relationship Manager (CBRM®) Training Exam Information 

The Certified Business Relationship Manager (CBRM®) exam evaluates delegates’ ability to apply strategic Business Relationship Management principles to real‑world scenarios. It validates knowledge of value optimisation, strategic collaboration, capability management, and stakeholder engagement required to perform the Strategic BRM role. 

The Certified Business Relationship Manager (CBRM®) Exam is in the following format: 

  • Question Type: Multiple Choice 
  • Total Questions: 80 
  • Pass Mark: 50% (40 out of 80) 
  • Duration: 2.5 Hours 
  • Open Book / Closed Book: Open Book 
Show more blue-arrow

Train Your Workforce

Looking for Certified Business Relationship Manager (CBRM®) Training in-house or onsite training in Regina? We specialise in corporate group training and bulk bookings for organisations of all sizes in Regina. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Regina venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Regina, the capital city of the Canadian province of Saskatchewan, has an average population of roughly 193,100 spread across 56.2 square miles of land.  At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Regina, in order to enhance people’s learning in an array of subject areas.  Education in Canada is generally funded by federal, provincial, and local governments; the system is divided into primary, secondary and post-secondary education and is operated under provincial jurisdiction.  On the whole, there are 190 days in a school year, starting in September and ending towards the last Friday of June.  Some popular and highly regarded universities in Canada include: the University of Toronto (notable alumni including: William Lyon Mackenzie King, Vincent Massey, Donald Sutherland and Lesra Martin), the University of British Columbia (notable alumni including: Eddie Peng, Justin Trudeau and Nardwuar the Human Serviette), and the University of Alberta (notable alumni including: Dayo Wong, George Stanley and Beverley McLachlin). 

Show moredown

Ways to take Certified Business Relationship Manager (CBRM®) Training in Regina

Online Instructor-Led Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Certified Business Relationship Manager (CBRM®) Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

classes

Live classes

Join a scheduled class with a live instructor and other delegates.

interactive

Interactive

Engage in activities, and communicate with your trainer and peers.

degree

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

expertise

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

global

Scalable Training Delivery

Access Certified Business Relationship Manager (CBRM®) Training in Regina delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Certified Business Relationship Manager (CBRM®) Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

trainer

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

venue

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Certified Business Relationship Manager (CBRM®) Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

classes

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

money

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Certified Business Relationship Manager (CBRM®) Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

flexiblelearning

Flexible Learning

Access Certified Business Relationship Manager (CBRM®) Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

expert-developed

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

global-access

Global Training Provider

Access Certified Business Relationship Manager (CBRM®) Training in Regina from a trusted global training provider delivering consistent learning to professionals worldwide.

cost-effective

Cost-Effective Training

Benefit from the cost-effective Certified Business Relationship Manager (CBRM®) Training that delivers high-quality course content without compromising learning outcomes.

interactive-lms

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Package deals for Certified Business Relationship Manager (CBRM®) Training in Regina

Our training experts have compiled a range of course packages on a variety of categories in Certified Business Relationship Manager (CBRM®) Training, to boost your career. The packages consist of the best possible qualifications with Certified Business Relationship Manager (CBRM®) Training, and allows you to purchase multiple courses at a discounted rate.

Certified Business Relationship Manager (CBRM®) Training- in Regina FAQs

What is Certified Business Relationship Manager (CBRM®) Training?

CBRM® Training develops advanced Business Relationship Management skills required to operate as a strategic partner within an organisation. It focuses on value optimisation, strategic collaboration, and improving business capability alignment.

What skills will I gain from this CBRM® Training?

You will learn how to optimize business value, manage strategic partnerships, and influence organisational capabilities. The training also strengthens stakeholder engagement and strategic decision-making skills.

Do I need BRMP® certification before taking this course?

Yes, the BRMP® certification is a prerequisite for the CBRM® Certification. It ensures delegates already understand foundational Business Relationship Management concepts.

Is there an exam included in the CBRM® Certification?

Yes, the certification includes an objective testing exam that evaluates your understanding of strategic BRM practices. The exam is open book and uses the official CBRM Guidebook.

How long is the CBRM® Certification valid?

The CBRM® Certification is valid for three years and requires ongoing professional development to maintain the credential.

How can this certification benefit my organisation?

CBRM® Certification helps organisations strengthen collaboration between business units and service providers. It enables leaders to optimize value, improve strategic alignment, and support business innovation.

Why choose The Knowledge Academy in Regina over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Certified Business Relationship Manager (CBRM®) Training in Regina?

The training fees for Certified Business Relationship Manager (CBRM®) Training in Regina starts from CAD5595

Which is the best training institute/provider of Certified Business Relationship Manager (CBRM®) Training in Regina?

The Knowledge Academy is one of the Leading global training provider for Certified Business Relationship Manager (CBRM®) Training.

What are the best Business Relationship Management (BRM) Courses courses in Regina?

Please see our Business Relationship Management (BRM) Courses courses available in Regina

Show more blue-arrow

Customers Reviews

Request For Pricing

WHO WILL FUNDING THE COURSE?
+44

Corporate Training

Unlock tailored pricing and customised training solutions for your team’s needs.

Request your quote today!

Government of Canada Employees

Take advantage of our Standing Offers and Supply Arrangements with the Government of Canada to enjoy exclusive discounts when you register for training.

View Supply Arrangements

Why choose The Knowledge Academy

price

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

learning

Many delivery methods

Flexible delivery methods are available depending on your learning style.

resources

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water
santander barclays bmw google thames-water deloitte bupa tesla
cross

Upgrade Your Skills. Save More Today.

superSale Unlock up to 40% off today!

WHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.