Course information

Balanced Business Scorecard Training Course Outline

Module 1: Why Use a Balanced Scorecard?

  • What is Balanced Scorecard?
  • Why Use a Balanced Scorecard?

Module 2: Cause and Effect

  • Cause
  • Effect

Module 3: Four Perspectives of a Balanced Scorecard

  • Financial Perspective
  • Customer Perspective
  • Internal Process Perspective
  • Learning and Growth Perspective

Module 4: Strategic Themes

  • Strategic Themes Overview

Module 5: Translating Strategy into Operational Objectives

  • What is Strategy Map?
  • How Does Strategy Mapping Help an Organisation?
  • Alignment of Strategy Maps with Balanced Business Scorecard

Module 6: Measurement and Target Setting

  • Measurement
  • Target Setting

Module 7: Aligning the Organisation to the Strategy

  • Overview
  • Five Fundamental Steps

Module 8: Business Unit, Functional, Support, and Personal Scorecards

  • Cascading a Balanced Scorecard
  • Cascading Strategy

Module 9: Balanced Scorecard Development Process

  • Build Purpose Statement
  • Design Change Agenda
  • Make a Map
  • Create Great Measures
  • Launch Some Initiatives

Module 10: Balanced Scorecard Implementation

  • Overview
  • Big Mistake that People make when Implementing

Module 11: Managing for Results with a Balanced Scorecard

  • Results-Based Management (RBM)
  • Balanced Scorecard and RBM have in Common Elements

Module 12: Aligning Incentive Schemes

  • What is Aligning Incentive Schemes?
  • Objectives and Priorities

Module 13: Aligning Budget/Resource Planning

  • Overview
  • Continuous Learning Process
  • Advantages

Module 14: Balanced Scorecard and the Management of Change

  • Change Management
  • Goal of Managing Change
  • Case Study

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Who should attend this Balanced Business Scorecard Training Course?

The Balanced Business Scorecard Training is a comprehensive course designed to provide delegates with the skills and knowledge needed to effectively create, implement, and manage a Balanced Scorecard, a strategic performance management framework that aligns business goals and measures performance across various dimensions. This course is useful for the following professionals:

  • Business Managers
  • Business Consultants
  • Strategic Planners
  • Executives
  • Managers
  • Performance Analysts
  • Business Intelligence Professionals

Prerequisites of the Balanced Business Scorecard Training Course

There are no formal prerequisites for the Balanced Business Scorecard Training. However, a basic understanding of strategic planning and performance assessment can be beneficial.

Balanced Business Scorecard Training Course Overview

Balanced Business Scorecard Training introduces delegates to the Balanced Scorecard, a strategic management framework that aligns business activities with organisational goals and objectives. This training explores the relevance of the Balanced Scorecard in providing a holistic and balanced view of an organisation's performance, encompassing financial and non-financial metrics.

Professionals involved in Strategic Planning, Performance Management, and Organisational Development should aim to master the Balanced Scorecard. Understanding this subject is crucial for individuals seeking to enhance their ability to create and implement effective strategic plans, measure performance, and drive overall business success. Mastery of the Balanced Scorecard is essential for decision-makers and executives responsible for shaping organisational strategies.

The Knowledge Academy's 1-day training in the Balanced Scorecard equips delegates with essential skills to effectively design, implement, and manage a Balanced Scorecard system. Delegates will gain insights into developing key performance indicators (KPIs), aligning strategies with objectives, and measuring organisational performance comprehensively. The training ensures that delegates leave with practical knowledge to apply Balanced Scorecard principles in their organisational context.

Course Objectives

  • To understand the fundamentals of the Balanced Scorecard framework
  • To design and implement effective strategic plans using the Balanced Scorecard
  • To develop and align key performance indicators with organisational objectives
  • To measure and evaluate executive performance comprehensively
  • To enhance decision-making by utilising insights derived from the Balanced Scorecard
  • To apply best practices for successful Balanced Scorecard implementation

Upon completing the Balanced Business Scorecard Training, delegates will be able to manage a Balanced Scorecard system within their organisations. This Business Intelligence Course empowers them to contribute significantly to strategic planning, performance management, and overall business success.

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What’s included in this Balanced Business Scorecard Training Course

  • World-class Training Sessions from Experienced Instructors
  • Balanced Business Scorecard Training Certificate
  • Digital Delegate Pack

Why choose us

Our Ottawa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Ottawa is the capital city of Canada. It is located on the bank of the Ottawa River in the east of Southern Ontario province. It has an estimated population of 885,000 people. Ottawa is the fourth largest city in the world. The name of this city comes from the Algonquin word Odawa which means “to trade”. Education in Canada is mostly free and publicly funded. It is overseen by the federal, provincial and local governments, with the education within provincial jurisdiction and the curriculum overseen by the province. Education is compulsory in most provinces up to the age of 16. Parents can choose between sending their children to one of the public schools or they can sent them to a fee paying private school. Those who live in Ottawa and find that picking a secondary school is a fraught decision involving school zones and ratings. There are four main public school boards in Ottawa. One is English, one is English-Catholic, and one is French and another is French-Catholic. The Ottawa-Carleton District School Board which is the largest with 147 schools to oversee. The catholic school board has 85 schools, the Conseil des écoles catholiques du Centre-Est has 49 schools and the Conseil des écoles publiques de l'Est de l'Ontario has 37 schools. Canada’s higher has a very good reputation. However there is no formal ranking system and students will often choose colleges and universities bases on geographic convenience and the reputation of a particular course. Ottawa is one of the best educates cities in Canada as it is believed that over half of the population have graduated from college or university. Ottawa has the highest per capita concentration of engineers, scientists, and residents with PhDs in Canada. The University of Ottawa was founded in 1848 and was the first higher education institute to be established in the city.  The university is a bilingual public university. The University of Ottawa is ranked in the top 300 universities in the world, coming in at number 284 and is a top 15 university in Canada.  The university has faculties in the following areas: arts, civil law, common law, education, engineering, post graduate studies, health sciences, medicine, science, social sciences and the school of management. Ottawa also has two main public colleges Algonquin College and La Cité collégiale. There are also 2 catholic universities in the city; Dominican University College and Saint Paul University.

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Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Balanced Business Scorecard in Ottawa. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Balanced Business Scorecard in Ottawa, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Balanced Business Scorecard in Ottawa FAQs

The balanced scorecard is a strategic performance tool used to keep tracking the execution of functions.
There are no formal prerequisites to attend this course.
This course is intended for those who want to gain basic knowledge of a balanced business scorecard. It is more suitable for: • Executives • Project Managers • Functional Managers
The financial, customer, process, and infrastructure are the four perspectives of the balanced scorecard.
Better strategic planning, management information, organisation alignment, process alignment, and improve strategy communication are the benefits of the balanced scorecard.
This course is 1 day.
The training fees for Balanced Business Scorecard Training certification in Ottawa starts from CAD2195
The Knowledge Academy is the Leading global training provider for Balanced Business Scorecard Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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