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One of our training experts will be in touch shortly to go overy your training requirements.
One of our training experts will be in touch shortly to go over your training requirements.
Our VeriSM™
course is accredited by Exin
An organisation-focused Service Management methodology
Applicable to a wide variety of departments
Tailorable to your business, regardless of size, kind, or culture
Integrates Service Management best practices
Aligns business goals with the delivery of valuable products and services
Our VeriSM™
course is accredited by Exin
Our VeriSM™ course is accredited by Exin
Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Official VeriSM™ Plus Exam
Module 1: Service Organisation
Module 2: People and Organisational Structure
Module 3: VeriSM™ Model
Module 4: Progressive Practices
Module 5: Innovative Technologies
Module 6: Getting Started with VeriSM™
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
(266 remaining)
This VeriSM™ Plus Course is designed for individuals with a background in IT Service Management, who wish to branch into utlising VeriSM™ practices. It provides further insights into the progressive practices and innovative models in Service Management. The professionals who can benefit from attending this course include:
Delegates must possess a Service Management Foundation Certification, either in ISO/IEC ISO 20000, EXIN SIAM, IT4IT or ITIL, before pursuing this VeriSM™ Plus Course.
The Knowledge Academy’s VeriSM™ Plus training course has been designed to describe how an organisation can define its service management principles and then use organisational competencies, evolving technologies and a combination of management practices to deliver. This 1-day VeriSM™ training course forms a channel into VeriSM™ and will build upon your existing service management certifications.
VeriSM™ is a new service management method to help organisations create a flexible operating model that is adaptable. VeriSM™ describes how an organisation can define service management principles, and use a combination of management practices to deliver value.
Our VeriSM™ Plus course is accredited by EXIN.
What’s included in this VeriSM™ Plus Course?
The VeriSM™ Plus exam assesses participants' ability to apply the VeriSM™ approach to service management in practical scenarios. VeriSM™ is a service management framework that emphasizes a flexible and adaptive approach to delivering value through services. The format of the exam is as follows:
The VeriSM™ Plus exam is carried out through EXIN.
Our VeriSM™ course is accredited by Exin
Online Instructor-led (1 days)
Classroom (1 days)
Online Self-paced (8 hours)
Official VeriSM™ Essentials Exam
Module 1: Service Organisation
Module 2: Service Culture
Module 3: People and Organisational Structure
Module 4: Service Management Challenges
Module 5: VeriSM™ Model
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
(266 remaining)
The VeriSM™ Essentials Training Course is an introductory course to the concepts of Service Management. Individuals who wish to complete the VeriSM™ Foundation Certification in two parts can take up this course. The professionals who can benefit from this course include:
There are no formal prerequisites to attend this VeriSM™ Essentials Training Course.
The Knowledge Academy’s VeriSM™ Essentials training covers the basic IT Service Management principles, also delegates will gain an understanding of Service Management culture and organisational structure. VeriSM™ Essentials will train delegates to integrate the whole organisation rather than just a single department and help bring them into the digital age. Once the VeriSM™ model has been integrated into the organisation this will help them define their service management principles, these principles will be relevant to all products and services. VeriSM™ will support organisational capabilities, from IT, Marketing, Finance, Customer Service and many more.
Our VeriSM™ Essentials course is accredited by EXIN.
What’s included in this VeriSM™ Essentials Training Course?
VeriSM™ Essentials acts as an introduction to the Service Management mindset for professionals who are encountering Service Management for the first time. It is also ideal for undergraduates and graduates, and for candidates who would prefer to complete the VeriSM™ Foundation certification in two parts. The format of the exam is as follows:
The VeriSM™ Essentials exam is carried out through EXIN.
Our VeriSM™ course is accredited by Exin
Online Instructor-led (2 days)
Classroom (2 days)
Online Self-paced (16 hours)
Official VeriSM™ Foundation Exam
This VeriSM™ Foundation training will explore the following modules:
Module 1: An Introduction to VeriSM™
Module 2: Service Management
Module 3: VeriSM™ Approach
Module 4: Management Mesh
Module 5: Digital Transformation
Module 6: Conclusion
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
(266 remaining)
This VeriSM™ Foundation Course is designed to give participants an introduction to the VeriSM™ model and its key concepts. Here is a list of professionals who can benefit from attending this course:
There are no formal prerequisites for attending this VeriSM™ Foundation Course, as it is an introductory level course.
This two-day VeriSM™ Foundation certification will provide delegates with a comprehensive overview of VeriSM™ fundamentals. VeriSM™ is a Service Management approach focused on the delivery of value and achievement of business objectives.
During this VeriSM™ Foundation training course, delegates will explore various modules designed to supply them with an understanding of how their organisation could benefit from implementing VeriSM™. Firstly, a detailed introduction will be delivered to delegates so they gain knowledge of what VeriSM™ is and why it is prominent. As VeriSM™ is a Service Management methodology, the significance of Service Management will also be explored. The concept of providers, products, services, and service provision will be important areas of focus within this area.
Following this, the VeriSM™ approach itself will be examined. Specifically, delegates will become familiar with the role of all personnel deriving from all departments of an organisation when applying VeriSM™. Also the Management Mesh, which is a key factor of VeriSM™, will be dissected and analysed. Furthermore, the importance of Digital Transformation will be explored, in order to provide delegates with an understanding of the ever-growing technological environment and its impact.
This VeriSM™ Foundation certification will conclude with a summary of all areas covered, and will briefly touch on the implementation of VeriSM™ within a business.
Our VeriSM™ Foundation course is accredited by EXIN.
The VeriSM™ Foundation Exam assesses participants' understanding of the VeriSM™ approach to service management. VeriSM™ is a service management framework that provides a flexible and integrated approach to delivering value through services. The format of the exam is as follows:
The VeriSM™ Foundation exam is carried out through EXIN.
Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +32 35001305 or Enquire.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
We are accredited by PeopleCert on behalf of AXELOS
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
