Office Management Course Overview

Office Manager Course Outline

Module 1: Become an Office Manager

  • Introduction
  • Interacting and Influencing
  • Dealing with Rumours and Gossips
  • Office Personalities
  • Getting Support for Your Projects
  • Conflict Resolution

Module 2: Communication Skills at the Workplace

  • Introduction to the Communication
  • Ten Commandments of Positive Relationships   
  • Self-Awareness Affects Your Self-Image 
  • Communication and Barriers
  • Asking Good Questions 
  • Listening Skills  
  • Body Language and Frame of Reference  
  • Johari Windows   
  • Five Approaches to Relationship   
  • Self-Attitude and Persuasion    
  • Assertiveness

Module 3: Organisational Skills

  • Remove the Clutter
  • Scheduling Your Time
  • Tools to Fight Procrastination
  • Discipline is the Key to Stay Organised
  • Paper and Paperless Storage
  • An Organisation in Your Work Area
  • Organising Your Inbox
  • Avoid the Causes of Disorganisation

Module 4: Delegation Skills

  • Introduction
  • Need for Delegation    
  • Steps for Delegation    
  • When, How, and What to Delegate?     
  • Choosing the Right Person      
  • Levels of Authority
  • Communication Skills
  • Monitoring Delegation
  • Top Tips to Delegate Effectively
  • Giving Feedback

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Who should attend this Office Management Course?

This Office Management Course is ideal for individuals seeking to enhance their administrative skills, improve organisational efficiency, and develop effective Office Management techniques. It suits those aiming to excel in managing office operations and ensuring a smooth workflow. This course can be beneficial for a wide range of professionals, including:

  • Office Managers
  • Administrative Managers
  • Operations Managers
  • Team Leaders
  • Executive Assistants
  • Secretaries
  • Project Coordinators

Prerequisites of the Office Management Course

There are no formal prerequisites for the Office Management Course.

Office Management Course Overview

Office Management is a critical aspect of any organisation, ensuring the smooth and efficient operation of daily activities. Effective office management enhances productivity, supports staff well-being, and ensures a seamless workflow. This course provides comprehensive insights into managing office environments, focusing on both administrative and operational aspects, making it essential for anyone aiming to excel in a managerial role.

Proficiency in Office Management is vital for maintaining organisational efficiency and fostering a productive work environment. Professionals such as Office Managers, Administrative Assistants, and Team Leaders should aim to master this subject. Enhancing these skills can lead to better task delegation, improved communication, and overall enhanced office operations, contributing significantly to an organisation's success.

This 1-day training course offered by The Knowledge Academy offers delegates practical skills and knowledge to manage an office effectively. Participants will learn essential techniques for time management, resource allocation, and staff coordination. By the end of the day, delegates will be equipped with the tools and strategies necessary to streamline office processes, increase productivity, and support organisational goals.

Course Objectives

  • To understand the key principles of Office Management
  • To develop effective communication and interpersonal skills
  • To learn time management and organisational techniques
  • To enhance problem-solving and decision-making abilities
  • To manage office resources efficiently
  • To implement effective office policies and procedures

Upon completing this course, delegates will have a solid understanding of effective Office Management practices, enabling them to contribute to a well-organised, efficient, and productive work environment. This will enhance their career prospects and benefit their organisations.

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What’s included in this Office Manager Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Office Management Certificate        
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Office Management Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Office Management Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Office Management Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Office Management Course sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Office Management Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our Office Management Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Office Management Course FAQs

The Office Management Course covers essential skills for efficient office operations, including administrative tasks, communication, time management, and organisational techniques. It aims to enhance productivity, streamline processes, and improve overall workplace management for office professionals.
There are no formal prerequisites for the Office Management Course.
This course is ideal for Administrative Professionals, Office Managers, Executive Assistants, and anyone responsible for managing office operations, seeking to enhance their organisational skills, improve efficiency, and develop effective management techniques.
Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This Office Manager Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Completing Office Manager Training opens up job opportunities as an Office Manager, Administrative Assistant, Executive Assistant, Office Coordinator, Operations Manager, and Facilities Manager, enhancing skills in organisation, communication, and office operations management.
On completing the Office Management Training, one can expect an average salary of around £30,000 per year. Entry-level positions may start at approximately £25,000 annually, while experienced professionals can earn up to £42,500 per year.
This course is quite popular in Belgium, with significant demand among professionals such as clerks, admin assistants, PAs, and secretaries. Courses offered by providers like The Knowledge Academy are well-regarded and widely attended across various in Belgium cities.
This course significantly boosts career prospects by enhancing organisational, communication, and leadership skills, making participants highly valuable for administrative roles and paving the way for promotions and increased responsibilities in various business environments.
Yes, you can access the materials on multiple devices. Our platform ensures seamless access from desktops, laptops, tablets, and smartphones, allowing you to study and refer to your course content anytime, anywhere.
After completing this course, the next step is to apply your skills in a professional setting, seek advanced certifications for career growth, and stay updated with industry trends to enhance your expertise and career opportunities.
This certification is valid for a lifetime. There is no need for renewal or re-certification, allowing professionals to benefit from their credentials throughout their careers.
Completing this course is manageable with dedication. The course is designed for both beginners and experienced professionals, offering comprehensive training on essential office management skills, making it accessible and achievable for most learners.
This course covers essential topics such as administrative skills, office procedures, communication strategies, time management, organisational techniques, leadership, problem-solving, human resources basics, financial management, and the use of office technology and software tools.
In this course, you'll work on industry projects like administrative process optimisation, office layout planning, records management, team coordination, budgeting and resource allocation, customer service improvement, and implementing office technologies for enhanced productivity and efficiency.
The training fees for Office Management Course certification in Belgium starts from €1195
The Knowledge Academy is the Leading global training provider for Office Management Course.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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