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Course Information

BCS Foundation Certificate in Organisational Behaviour Course Outline

Module 1: Organisational Principles

  • Explain Delivering Value
  • Competitive Advantage – Porter’s Five Forces
  • Value Proposition
  • Value Stream Analysis (Not LEAN)
  • Explain Organisation Structuring
  • Elements of Organisation Structure
  • The Six Structure Levels
  • The Leavitt Diamond
  • Explain Budgets and Departmentalised Businesses
  • The Purpose of Budgets
  • Reasons for Departmentalisation
  • Cost Centres and Profit Centres
  • Describe Types of Jobs
  • Work Specialisation
  • Flat and Tall Hierarchies
  • Span of Control
  • Describe Line Management, Staff and Functional Relationships
  • Explain Formalisation of Rules and Procedures
  • Explain Centralisation Vs Decentralisation
  • Advantages
  • Disadvantages

Module 2. Operating Models

  • Explain Organisation Structures and Their Characteristics
  • Functional
  • Divisional – Product or Service/ Geography/ Customer
  • Matrix
  • Team-Based – Cross Functional/ Project
  • Recognise Organisational Boundaries
  • Boundaryless Organisations
  • Outsourcing
  • Offshoring
  • Hollow Organisation Structures
  • Modular Organisation Structures
  • Virtual Organisations
  • Collaborations and Strategic Alliances
  • Agile Organisations

Module 3: Organisational Motivation, Behaviour and Culture

  • Explain Organisational Motivation (Object Management Group (OMG) Business Motivation Model)
  • Describe The Organisational Behaviour Field Map.
  • Explain Organisational Effectiveness and The Balanced Scorecard.
  • Describe Understanding and Analysing Culture
  • Organisational Cultural Types
  • Deal and Kennedy Model of Corporate Culture
  • Handy’s Model of Organisational Culture
  • Strong, Weak and Appropriate Cultures
  • Groysberg’s Internal and External Company Factors
  • National Cultures
  • Brooks Factors Affecting National Culture
  • Hofstede Five Dimensions of National Culture
  • The Cultural Web

Module 4: Group Formation

  • Explain Groups and Group Dynamics
  • Describe Formal and Informal Groups
  • Groups and Group Tasks
  • Characteristics of Formal Groups
  • Homan’s Theory of Group Formation
  • Tuckman and Jensen’s Theory of Group Development
  • Characteristics of Informal Groups
  • Social Networks of Informal Groups

Module 5. Principles of Financial Reporting

  • Describe Statement of Financial Position (Balance Sheet)
  • Purpose and Structure
  • The Nature, Purpose and Types of Capital
  • Current and Non-Current Liabilities
  • Current and Non-Current Assets
  • Explain Income and Expenditure (Income Statement, Profit and Loss Account)
  • The Importance of Operating Profit
  • Revenue (Turnover)
  • Cost of Sales
  • Administrative Expenses
  • Profit After Tax
  • Describe Cash Flow
  • Cash Flow Forecasting
  • Use of Cash Flow in Decision Making
  • Cash Flow and Profit
  • Explain Costing and Pricing
  • Fixed and Variable Costs
  • Direct and Indirect Costs
  • Break Even and Contribution Analysis

Module 6. Project Finance

  • Describe The Rationale for a Payback Calculation and the Techniques Used for Evaluating a Financial Case
  • Costs and Benefits
  • Tangible and Intangible
  • Benefits Classification
  • Financial
  • Quantifiable
  • Measurable
  • Observable
  • Payback
  • Rationale for a Payback Calculation
  • Payback and Risk
  • Limitations of Payback
  • Discounted Cash Flow /Net Present Value
  • Rationale for A Discounted Cash Flow/Net Present Value Calculation
  • The NPV Decision Rule
  • Internal Rate of Return (IRR)
  • Rationale for IRR
  • How IRR Is Used
  • The IRR Decision Rule  

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Who should attend this BCS Foundation Certificate in Organisational Behaviour Course?

The BCS Foundation Certificate in Organisational Behaviour Course is a part of our wide range of  Business Analysis Courses provides a foundational understanding of organisational behavior, benefiting professionals seeking to gain insights into human behavior within an organisational context. This Business Analysis Certification Course is beneficial for a diverse range of professionals, including:

  • Managers and Team Leaders
  • Human Resources Professionals
  • Business Analysts
  • Project Managers
  • Consultants and Trainers
  • Change Management Professionals

Prerequisites of the BCS Foundation Certificate in Organisational Behaviour Course

 There are no formal prerequisites for attending the BCS Foundation Certificate in Organisational Behaviour Course. However, a basic understanding of organisational structures and business operations can be advantageous for pursuing this Business Analysis Course.

BCS Foundation Certificate in Organisational Behaviour Course Overview

In today's dynamic business landscape, proficiency in Organisational Behaviour (OB) holds immense significance. OB encompasses the study of human behaviour within organisational settings, the intricate relationship between individual behavior and organisations, and the organisations themselves. OB Researchers delve into how individuals behave within their roles in various organisational contexts.

Proficiency in organisational behaviour is essential for various professionals, including Project Managers, Business Analysts, HR Professionals, and managers at all levels. This Business Analysis Certification covers essential topics such as organisational design, operating models, individual and group performance, and the foundational principles governing culture and behaviour within organisational contexts.

This intensive 2-day Business Analysis Course  is designed to provide delegates with the knowledge and skills necessary to navigate and excel in today's complex organisational environments.  Delegates will be will equipped  with the expertise needed to thrive in the realm of Business Analysis and organisational management.

Course Objectives:

  • To provide delegates with a foundational understanding of key concepts in Organisational Behaviour
  • To explore the intricacies of organisational design and operating models
  • To enable delegates to analyse and enhance individual and group performance within organisations
  • To impart knowledge of the fundamental principles governing culture and behavior in organisational contexts
  • To prepare delegates for the BCS Foundation Certificate in Organisational Behaviour exam
  • To equip professionals with the skills needed to contribute effectively to organisational success through insightful analysis and informed decision-making

Upon completing this Business Analysis Course , delegates will possess a solid foundation in Organisational Behaviour, enabling them to contribute more effectively to their organisations by understanding and influencing the complex dynamics of workplace behavior and culture.

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What’s included in the BCS Foundation Certificate in Organisational Behaviour Course?

  • BCS Foundation Certificate in Organisational Behaviour Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Organisational Behaviour Certificate 
  • Digital Delegate Pack 

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Official BCS Foundation Certificate in Organisational Behaviour Exam Information

The BCS Foundation Certificate in Organisational Behaviour exam assesses participants' understanding of foundational principles and concepts related to organisational behavior. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

BCS Foundation Certificate in Organisational Behaviour FAQs


Yes, the British Computer Society has approved this course. Because Metadata Training is a BCS-accredited partner, you can be sure that companies will acknowledge the certification you earn.
In this BCS Organisational Behaviour training, there are no formal prerequisites.
The tests are online, will be proctored by a member of the Metadata team, and will be offered for selection on the last day of the course (weekdays, during office hours). Beyond taking the course, candidates have up to two months to take their exam; beyond this time, the exam price will be charged.
If a candidate fails an exam, they must pay a retake fee and receive free feedback and review sessions from our experts.
To pass the BCS Organisational Behaviour exam, you need to achieve a minimum passing score that is 93%. The exact score requirement may vary, so it is best to consult the official guidelines or exam information for specific details.
At the completion of the course, certificates of achievement are sent out in printed copy or by email.
Upon completing the BCS Organisational Behaviour training, you can explore various career opportunities such as IT project management, business analysis, software development, database administration, and cybersecurity.
The Foundation Certificate is for people who wish to gain an understanding of the complex factors which designs the working ways of an organisation. It is ideal for Business Analysts, Subject Matter Experts, Project Managers, Business Managers, and Product Owners, and so many more.
We can provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course duration is 2 days
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for BCS Foundation Certificate in Organisational Behaviour certification in Belgium starts from €1695
The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in Organisational Behaviour.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

Our Business Analysis training is accredited by BCS


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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BCS International Diploma in Business Analysis (Full Certification)

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