Course information

Microsoft Outlook 2019 MO400 Training Course Outline

Module 1: Manage Outlook Settings and Processes

  • Customize Outlook Settings
  • Change the Display of Messages, Calendar Items, Contact Records, and Tasks
  • Add Accounts
  • Configure Automatic Replies
  • Configure Mail Settings
  • Specify Default Fonts for New Messages and Responses
  • Customize Reply Message Settings
  • Create, Assign, and Modify Signatures
  • Perform Search Operations
  • Create Search Folders
  • Search for Messages, Calendar Items, Contacts, and Tasks
  • Search by Using Advanced Find
  • Print and Save Information
  • Print Message, Calendar, Contact, and Task Information
  • Save Message Attachments
  • Preview Message Attachments
  • Save Messages in Alternative Formats

Module 2: Manage Messages

  • Create Messages
  • Add or Remove Message Attachments
  • Designate Recipients by Using Courtesy Copy (Cc) and Blind Courtesy Copy (Bcc)
  • Use @Mention to Get Someone’s Attention
  • Forward and Reply to Messages
  • Flag Outgoing Messages for Follow Up
  • Set the Importance and Sensitivity of Outgoing Messages
  • Insert Message Content
  • Insert Hyperlinks
  • Insert Images
  • Add Signatures to Individual Messages
  • Organize and Manage Messages
  • Sort Messages
  • Create Folders
  • Move Messages Between Folders
  • Categorize Messages
  • Flag Received Messages
  • Ignore Conversations
  • Change the Display of Messages

Module 3: Manage Schedules

  • Create and Manage Calendars
  • Set Calendar Work Times
  • Manage Multiple Calendars
  • Create Appointments, Meetings, and Events
  • Create Recurring Calendar Items
  • Cancel Meetings
  • Create Calendar Items from Messages
  • Set Calendar Item Times and Time Zones
  • Set Up Meetings by Using the Scheduling Assistant
  • Set Availability for Calendar Items
  • Organize and Manage Appointments, Meetings, and Events
  • Forward Calendar Items
  • Configure Reminders
  • Invite Meeting Participants
  • Respond to Invitations
  • Update Individual or Recurring Calendar Items

Module 4: Manage Contacts and Tasks

  • Create and Manage Contact Records
  • Import Contacts from External Sources
  • Edit Contact Information
  • Share Contacts
  • Create and Manage Contact Groups
  • Create and Delete Contact Groups
  • Add Contacts to Existing Contact Groups
  • Update Contacts Within Contact Groups
  • Delete Contact Group Members
  • Create and Manage Tasks
  • Create and Manage Tasks

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Who should attend this Microsoft Outlook 2019 MO400 Training Course?

The Microsoft Outlook 2019 MO400 Course in Phoenix is ideal for professionals and individuals who rely on email and calendar management tools in their day-to-day activities. The following professionals will benefit from this course:

  • Office Administrators
  • Executive Assistants
  • Project Managers
  • Sales Professionals
  • Customer Service Representatives
  • Business Owners
  • HR Professionals

Prerequisites of the Microsoft Outlook 2019 MO400 Training Course

There are no formal prerequisites for the Microsoft Outlook 2019 MO400 Course.

Microsoft Outlook 2019 MO400 Training Course Overview

Outlook allows you to send and receive emails, manage calendars, save contact names or numbers, and track tasks. Microsoft Outlook 2019 is the new version that comes with new features that are great for email marketers in Phoenix. Outlook’s major purposes are to assist with scheduling emails, creating new meetings, appointments, tasks, or contacts from one window, and sending similar emails quickly with quick parts.

Professionals across various industries, including office administrators, executives, sales representatives, and customer service professionals, should aim to master Microsoft Outlook in Phoenix. It serves as a pivotal tool for email communication, scheduling meetings, and maintaining contact databases. Proficiency in Microsoft Outlook streamlines daily tasks, enhances communication, and contributes to better time management, which is crucial for career success.

The Knowledge Academy's 1-day Microsoft Outlook 2019 MO400 Course in Phoenix provides a comprehensive understanding of Outlook's features and functionalities. Delegates will learn how to effectively manage emails, calendars, and contacts, resulting in improved productivity and organization. This course empowers delegates with practical skills that can be immediately applied in their professional roles, making them more efficient and effective in their daily tasks.

Course Objectives:

  • To enable participants to proficiently manage and organize their emails using Microsoft Outlook 2019
  • To teach delegates effective techniques for scheduling and managing appointments, meetings, and tasks within Outlook's calendar feature
  • To provide a thorough understanding of contact management, allowing delegates to maintain and utilize contact databases efficiently
  • To instruct delegates on advanced email management
  • To familiarize delegates with Outlook's collaboration tools, such as sharing calendars

Upon completion of this Microsoft 365 Training in Phoenix, delegates will benefit by gaining practical expertise in Microsoft Outlook 2019, enabling them to handle email communication, appointments, and contacts effectively.

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What’s included in this Microsoft Outlook 2019 MO400 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Why choose us

Our Phoenix venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Phoenix has around 1,500,000 inhabitants and is the largest and capital city of Arizona. The city is the most popular state capital in the United States and is the 13th largest popular metro area. In 40 years the population of the metro area has grown around 4% per annum.  Phoenix is part of the valley of the sun area and the Salt River valley. The city has many developed industries including, cattle farming, cotton, and citrus. Phoenix has 15 urban divided villages with separate planning commities, these areas are known as neighbourhoods including Ahwatukee, Foothills, Alhambra, Camelback East, Central City, Deer Valley, Desert View and Encanto.Phoenix is divided into 29 public school districts, within the districts there are 21 elementary school districts, 4 high school districts and 4 unified districts. There are around 27,000 students who attend phoenix high schools in the district making it the biggest schooling district in the country.Glendale Union high school districts has around 9 high school with the second largest district in the phoenix union. Glendale districts includes Apollo, Cortez, Glendale, Greenway and Moon Valley.Tempe Union High School District has around 13,000 students covering six comprehensive schools. High schools in the district include Compadre, Corona del Sol, Desert Vista, Marcos de Niza, McClintock, Mountain Pointe, and Tempe High School.Phoenix’s main higher education institutes Is the Arizona State University with its main campus in Tempe and several campuses in Phoenix. The university has around 72,000 enrolled students being the largest public university in the United States. The university offers courses including accountancy, physical sciences, neuroscience, forensics, graphic design and art history.Arizona’s only medical school is the University Of Arizona College Of Medicine has around 600 students located on two campuses, the Tucson campus and Phoenix campus. The university provides the curriculum for a four year program. The university does not offer international students the chance to study.

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T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Outlook 2019 MO400 Training | Microsoft 365 Training in Phoenix. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft Outlook 2019 MO400 Training | Microsoft 365 Training in Phoenix, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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