Microsoft 365 Training

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft 365 Fundamentals MS900 Course Outline

Module 1: Describe Cloud Computing

  • Introduction to Microsoft Azure Fundamentals
  • Introduction to Cloud Computing
  • What Is Cloud Computing
  • Shared Responsibility Model
  • Define Cloud Models
  • Describe the Consumption-Based Model

Module 2: Describe the Benefits of Using Cloud Services

  • Introduction
  • Benefits of High Availability and Scalability in the Cloud
  • Benefits of Reliability and Predictability in the Cloud
  • Benefits of Security and Governance in the Cloud
  • Benefits of Manageability in the Cloud

Module 3: Describe Cloud Service Types

  • Introduction
  • Describe Infrastructure as a Service
  • Describe Platform as a Service
  • Describe Software as a Service

Module 4: What Is Microsoft 365?

  • Introduction
  • Describe the Differences Between Office 365 and Microsoft 365
  • Describe Windows 365
  • Microsoft 365 Empowers Workers in This Hybrid World of Work
  • Explore Microsoft 365 Tenant

Module 5: Describe Productivity Solutions of Microsoft 365

  • Introduction
  • Describe the Productivity Capabilities and Benefits of Microsoft 365
  • Describe Microsoft 365 Apps
  • Describe Work Management Tools in Microsoft 365
  • Describe Additional Microsoft 365 Productivity Apps

Module 6: Describe Collaboration Solutions of Microsoft 365

  • Introduction
  • Describe the Collaboration Capabilities and Benefits of Microsoft 365
  • How Microsoft Teams Promotes Collaboration and Enhances Teamwork
  • Describe the Microsoft Viva Apps
  • Describe How Yammer Helps Communities Connect and Grow

Module 7: Endpoint Modernization, Management Concepts, and Deployment Options in Microsoft 365

  • Introduction
  • Describe the Endpoint Management Capabilities of Microsoft 365
  • Compare the Differences of Windows 365 and Azure Virtual Desktop
  • Deployment and Release Models for Windows-as-a-Service (WaaS)
  • Identify Deployment Methods and Update Channels for Microsoft 365 Apps

Module 8: Describe Analytics Capabilities of Microsoft 365

  • Introduction
  • Capabilities of Viva Insights
  • Capabilities of the Microsoft 365 Admin Center and Microsoft 365 User Portal
  • Reports Available in the Microsoft 365 Admin Center and Others

Module 9: Describe the Function and Identity Types of Microsoft Entra ID

  • Introduction
  • Describe Microsoft Entra ID
  • Describe Types of Identities
  • Describe Hybrid Identity
  • Describe External Identities

Module 10: Describe Access Management Capabilities of Microsoft Entra ID

  • Introduction
  • Describe Conditional Access
  • Describe Microsoft Entra Roles and Role-Based Access Control (RBAC)

Module 11: Describe Threat Protection with Microsoft 365 Defender

  • Introduction
  • Describe Microsoft 365 Defender Services
  • Describe Microsoft Defender for Office 365
  • Describe Microsoft Defender for Endpoint
  • Describe Microsoft Defender for Cloud Apps
  • Describe Microsoft Defender for Identity
  • Describe Microsoft Defender Vulnerability Management
  • Describe Microsoft Defender Threat Intelligence
  • Describe the Microsoft 365 Defender Portal

Module 12: Describe Security Capabilities of Microsoft Sentinel

  • Introduction
  • Define the Concepts of SIEM and SOAR
  • Threat Detection and Mitigation Capabilities in Microsoft Sentinel
  • Describe Microsoft Security Copilot

Module 13: Compliance Management Capabilities in Microsoft Purview

  • Introduction
  • Describe the Microsoft Purview Compliance Portal
  • Describe Compliance Manager
  • Describe Use and Benefits of Compliance Score

Module 14: Microsoft’s Service Trust Portal and Privacy Capabilities

  • Introduction
  • Describe the Offerings of the Service Trust Portal
  • Describe Microsoft's Privacy Principles
  • Describe Microsoft Priva

Module 15: Describe Microsoft 365 Pricing, Licensing, and Billing Options

  • Introduction
  • Explore Pricing Models for Microsoft Cloud Services
  • Explore the Billing and Bill Management Options
  • Explore the Available Licensing and Management Options

Module 16: Describe Support Offerings for Microsoft 365 Services

  • Introduction
  • Explore Support Options for Microsoft 365 Services
  • Explain Service Level Agreement (SLAs) Concepts
  • Identify How to Track the Service Health Status
  • Explore How Organizations Can Share Feedback on Microsoft 365 Services

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Who should attend this Microsoft 365 Fundamentals MS900 Training Course?

The Microsoft 365 Fundamentals MS900 Course in the United States is designed for individuals who want to gain a foundational understanding of Microsoft 365, a suite of cloud-based productivity and collaboration tools. A variety of professionals can benefit from this course, such as:

  • Business Users
  • Office Workers
  • Administrative Staff
  • Technical Consultants
  • Technical Support Staff
  • Business Owners
  • Technical Recruiters

Prerequisites of the Microsoft 365 Fundamentals MS900 Training Course

There are no formal prerequisites to attend this Microsoft 365 Fundamentals MS900 Course. However, general knowledge of networking, computing, and cloud concepts can be beneficial.

Microsoft 365 Fundamentals MS900 Course Overview

The Microsoft 365 Fundamentals MS900 Course is a crucial component of Microsoft 365 Training in the United States, designed to provide a foundational understanding of Microsoft 365 services. This course, integral to Microsoft 365 Courses, offers insights into the capabilities of Microsoft 365 and its potential to transform workplace productivity and collaboration. It lays the groundwork for deeper exploration and mastery of Microsoft 365's suite of tools.

Professionals across various fields in the United States, especially IT Specialists, Project Managers, and Business Decision-Makers, stand to gain significantly from this course. Understanding Microsoft 365 is vital in today's digital workspace, and this certification is particularly beneficial for those looking to leverage Microsoft 365 solutions effectively in their organizations.

The Knowledge Academy's Microsoft 365 Fundamentals MS900 Course in the United States is a 1-day comprehensive guide to the essentials of Microsoft 365. It is designed to empower delegates with a thorough understanding of Microsoft 365 services, emphasizing practical application in real-world scenarios. This Course is structured to facilitate quick learning, ensuring delegates can apply their knowledge effectively in their respective roles immediately after completion.

Course Objectives:

  • To introduce the core concepts and services of Microsoft 365
  • To explain the considerations and benefits of adopting Microsoft 365 cloud services
  • To demonstrate how to implement Microsoft 365 solutions for effective workplace collaboration
  • To outline security, compliance, privacy, and trust in Microsoft 365
  • To provide insights into Microsoft 365 subscriptions, licenses, billing, and support
  • To prepare delegates for the Microsoft 365 Fundamentals certification exam

Upon completing this course in the United States, delegates will not only have a solid grasp of Microsoft 365's fundamental concepts but will also be well-equipped to apply these insights in optimizing their organizational processes. This accomplishment paves the way for further learning and proficiency in Microsoft 365, enhancing their professional capabilities and career prospects.

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What’s included in this Microsoft 365 Fundamentals MS900 Training Course?

  • World-Class Training Sessions from Experienced Instructors         
  • Digital Delegate Pack

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Proofpoint Training Course Outline

Module 1: Introduction to Proofpoint Essentials

  • What is Proofpoint Essentials?
  • Accessing the User Interface
  • Logging In
  • Resetting or Changing the Administrative Password
  • Using the Homepage
  • Navigating the Interface

Module 2: Managing Your Account

  • Update Your Profile
  • Loading Users
  • Active Directory Sync
  • Azure Active Directory Sync
  • CSV Upload

Module 3: Managing Users and Groups

  • Understanding Roles
  • Managing Users
  • Managing Groups
  • Export Users
  • Configuration Options for Users and Groups

Module 4: Accessing Additional Features

  • Using Email Logs
  • Searching Logs
  • Advanced Search Options
  • Viewing Search Results
  • Actions
  • Report as False Negative
  • Hide Email from Logs
  • Reports
  • Steps to Create a Report
  • Steps to Export a Report
  • Steps to Schedule a Report for Weekly Delivery

Module 5: Archive

  • Configuring Proofpoint Essentials Archive
  • Using the Proofpoint Essentials Archive
  • Who can Search the Archive?
  • Viewing Search Results
  • Redeliver
  • Forward
  • Export

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Who should attend this Microsoft Proofpoint Training Course? 

This Microsoft Proofpoint Course in the United States is designed for individuals and professionals who are seeking to enhance their knowledge and skills in Cybersecurity, Email Protection, and Data Security. This course can benefit a wide range of professionals, including:

  • IT Professionals
  • Security Analysts
  • System Administrators
  • Cybersecurity Managers
  • Email Administrators
  • Information Security Officers
  • IT Managers

Prerequisites of the Microsoft Proofpoint Training Course

There are no formal prerequisites for this Microsoft Proofpoint Course.

Microsoft Proofpoint Training Course Overview

The Microsoft 365 Training Course in the United States is an essential course for professionals aiming to master the extensive suite of Microsoft 365 applications. In today's digitally driven workplace, understanding and efficiently utilizing these tools is vital. This training offers an in-depth exploration of Microsoft 365's capabilities, focusing on maximizing productivity and collaboration in a professional setting.

Understanding Microsoft 365 in the United States is crucial for professionals in various fields, particularly those in administrative, managerial, and IT roles. Mastery of Microsoft 365 Courses is not only a valuable skill but often a requirement in these careers. The certification represents a recognized standard of proficiency, assuring employers of one's expertise in handling the suite's applications.

The 1-day course by the Knowledge Academy in the United States is designed to provide delegates with a comprehensive understanding of Microsoft 365. This training will cover key features, best practices, and practical applications of the software. It is structured to enhance the delegates' skills, ensuring they can effectively apply their knowledge in their professional roles.

Course Objectives:

  • To provide an in-depth understanding of Microsoft 365's core applications and their practical uses
  • To enhance proficiency in utilizing Microsoft 365 tools for effective communication and collaboration
  • To enable mastery of data management and security features within Microsoft 365
  • To offer insights into advanced functionalities and integration capabilities of Microsoft 365 applications
  • To prepare delegates for the certification, validating their expertise in the suite
  • To impart skills for troubleshooting common issues and optimizing workflow using Microsoft 365

Upon completing the Microsoft 365 Training Course in the United States, delegates will have gained a robust command of Microsoft 365, allowing them to utilize the suite more effectively and efficiently in their roles. This expertise will not only improve their productivity but also position them as valuable assets within their organizations, capable of leveraging Microsoft 365 to its fullest potential.

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What’s included in this Microsoft Proofpoint Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Microsoft Proofpoint Certificate
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Microsoft 365 Identity and Services MS100 Course Outline

Module 1: Plan your Tenant in Microsoft 365

  • Introduction
  • Review the Subscription Options in Microsoft 365
  • Examine the Components in Microsoft 365 Enterprise Mobility and Security
  • Determine the Best Subscription for your Organization in Microsoft 365
  • Plan a Migration to Microsoft 365

Module 2: Plan your On-Premises Infrastructure for Microsoft 365

  • Introduction
  • Prepare your Organization's Infrastructure for Microsoft 365 Enterprise
  • Plan your Transition to Microsoft 365
  • Estimate your Network Bandwidth Requirements to Support Microsoft 365
  • Plan your Network Integration to Microsoft 365
  • Identify the Endpoints Required for Microsoft 365 to Function Properly
  • Create a Deployment Strategy to Implement Microsoft 365 Services
  • Prepare your Active Directory Forest for Directory Synchronization

Module 3: Plan your Identity and Authentication Solution for Microsoft 365

  • Introduction
  • Determine your Cloud Identity Model
  • Examine Modern Authentication for Office Apps
  • Evaluate Multi-Factor Authentication for your Microsoft 365 Deployment
  • Plan for Authentication within Multiple Forest Deployments
  • Choose the Authentication Method for your Azure AD Hybrid Identity Solution
  • Explore Cloud Authentication Using Password Hash Synchronization
  • Explore Cloud Authentication Using Azure AD pass-Through Authentication
  • Explore Federated Authentication Using ADFS
  • Examine How Azure AD Single Sign-On Simplifies User Access

Module 4: Plan your Supporting Infrastructure for Microsoft 365

  • Introduction
  • Plan your Email Strategy for Migration or Coexistence
  • Determine your Collaboration Requirements for File Storage
  • Analyze your Organization's Network for Microsoft Teams

Module 5: Plan Hybrid Requirements for your Microsoft 365 Deployment

  • Introduction
  • Plan a Hybrid Exchange environment
  • Plan a Hybrid SharePoint environment
  • Plan a Hybrid Microsoft Teams and Skype for Business environment

Module 6: Plan your Migration to Microsoft 365

  • Introduction
  • Create a Deployment Planning Checklist for Migrating to Microsoft 365
  • Plan Your Active Directory Cleanup Before Synchronizing it to Microsoft 365
  • Select the Mail Migration Strategy for Moving your Mail Data to the Cloud
  • Analyse Performance Considerations for your Mail Migration
  • Analyse Network Considerations for your Mail Migration

Module 7: Configure your Microsoft 365 experience

  • Introduction
  • Configure your Organizational Profile in Microsoft 365
  • Manage your Tenant Subscriptions in Microsoft 365
  • Integrate Microsoft 365 with Customer Engagement Apps
  • Complete your Tenant Configuration in Microsoft 365

Module 8: Manage User Accounts and Licenses in Microsoft 365

  • Introduction
  • Determine the User Identity Model for your Organization
  • Create User Accounts in Microsoft 365
  • Manage User Account Settings in Microsoft 365
  • Manage User Licenses in Microsoft 365
  • Recover Deleted User Accounts in Microsoft 365
  • Perform Bulk User Maintenance in Azure Active Directory

Module 9: Manage Groups in Microsoft 365

  • Introduction
  • Examine Groups in Microsoft 365
  • Create and Manage Groups in Microsoft 365
  • Create Groups in Exchange Online and SharePoint Online

Module 10: Add a Custom Domain in Microsoft 365

  • Introduction
  • Plan a Custom Domain for your Microsoft 365 Deployment
  • Plan the DNS Zones for a Custom Domain
  • Plan the DNS Record Requirements for a Custom Domain
  • Create a Custom Domain in Microsoft 365

Module 11: Configure Client Connectivity to Microsoft 365

  • Introduction
  • Examine How Automatic Client Configuration Works
  • Explore the DNS Records Required for Client Configuration
  • Configure Outlook Clients
  • Troubleshoot Client Connectivity

Module 12: Configure Administrative Roles in Microsoft 365

  • Introduction
  • Explore the Microsoft 365 Permission Model
  • Explore the Microsoft 365 Admin Roles
  • Assign Admin Roles to Users in Microsoft 365
  • Delegate Admin Roles to Partners
  • Manage Permissions Using Administrative Units in Azure Active Directory
  • Elevate Privileges Using Azure AD Privileged Identity Management

Module 13: Manage Tenant Health and Services in Microsoft 365

  • Introduction
  • Monitor the Health of your Microsoft 365 Services
  • Develop an Incident Response Plan
  • Request Assistance from Microsoft

Module 14: Deploy Microsoft 365 Apps for enterprise

  • Introduction
  • Explore Microsoft 365 Apps for Enterprise Functionality
  • Explore your App Compatibility by Using the Readiness Toolkit
  • Complete a Self-Service Installation of Microsoft 365 Apps for Enterprise
  • Deploy Microsoft 365 Apps for Enterprise with Microsoft Endpoint Configuration Manager
  • Deploy Microsoft 365 Apps for Enterprise from the Cloud
  • Deploy Microsoft 365 Apps for Enterprise from a Local Source
  • Manage Updates to Microsoft 365 Apps for Enterprise
  • Explore the Update Channels for Microsoft 365 Apps for Enterprise
  • Manage your Cloud Apps Using the Microsoft 365 Apps Admin Center

Module 15: Analyse your Microsoft 365 Workplace Data Using Microsoft Viva Insights

  • Introduction
  • Examine the Analytical Features of Microsoft Viva Insights
  • Create Custom Analysis with Microsoft Viva Insights
  • Configure Microsoft Viva Insights
  • Examine Microsoft 365 Data Sources Used in Microsoft Viva Insights
  • Prepare Organizational Data in Microsoft Viva Insights

Module 16: Explore Exchange Online as a Microsoft 365 Enterprise Administrator

  • Introduction
  • Explore Mail Flow in Microsoft 365
  • Examine Sharing and Organization Relationships in Exchange Online
  • Create and Manage Recipients
  • Manage Anti-Malware and Anti-Spam Policies
  • Examine the Email Migration Options
  • Select the Right Migration Option for your Organization
  • Change the DNS MX Records During a Microsoft 365 Migration
  • Migrate Mailboxes to Microsoft 365 in a Hybrid Deployment

Module 17: Explore SharePoint Online as a Microsoft 365 Enterprise Administrator

  • Introduction
  • Manage Local Site Permission Levels
  • Examine the Types of Sites in SharePoint Online
  • Plan your Migration Strategy for SharePoint Online and OneDrive
  • Recover Deleted and Misplaced Content
  • Explore the Anti-Malware Protection Provided by SharePoint Online
  • Explore the External Sharing Features within SharePoint Online
  • Examine the Hybrid Requirements for SharePoint Online

Module 18: Explore Microsoft Teams as a Microsoft 365 Enterprise Administrator

  • Introduction
  • Analyse the Microsoft Teams infrastructure
  • Manage the Life Cycle of a Team
  • Compare the Apps Used for Collaboration in Microsoft 365
  • Manage Authentication and Access to Microsoft Teams
  • Implement Guest Access in Microsoft Teams
  • Explore Audio Conferencing
  • Select a Voice Solution using Microsoft Teams Phone
  • Manage your Organizational Settings in Microsoft Teams

Module 19: Explore Microsoft Power Platform as a Microsoft 365 Enterprise Administrator

  • Introduction
  • Explore the Microsoft Power Platform product family
  • Implement the Microsoft Power Platform Center of Excellence Starter Kit
  • Examine the Microsoft Power Platform Admin Center
  • Analyse the Microsoft Power Platform security Model

Module 20: Create Apps as a Microsoft 365 Enterprise Administrator with Power Apps

  • Introduction
  • Use Power Apps to Build Custom Apps for your Business
  • Manage the Power Apps Environment
  • Connect Power Apps to Data Sources
  • Create, Test, and Monitor a Canvas Power App
  • Run Canvas and Mobile Power Apps

Module 21: Create flows as a Microsoft 365 Enterprise Administrator with Power Automate

  • Introduction
  • Examine Power Automate functionality
  • Administer licensing and environments in Power Automate
  • Connect flows to data sources
  • Create a Power Automate flow
  • Run a flow in Power Automate, Teams, and SharePoint

Module 22: Create reports and dashboards as a Microsoft 365 Enterprise Administrator with Power BI

  • Introduction
  • Examine Power BI functionality
  • Administer permissions, licensing, and row level security in Power BI
  • Connect Power BI to data sources
  • Create a Power BI report
  • Create a Power BI dashboard
  • Share and view a Power BI report and dashboard

Module 23: Create chatbots as a Microsoft 365 Enterprise Administrator with Power Virtual Agents

  • Introduction
  • Explore Power Virtual Agent Functionality
  • Create a Bot Using Power Virtual Agents
  • Watch Demos of Power Virtual Agents

Module 24: Explore Identity Synchronization

  • Introduction
  • Examine Authentication Options in Microsoft 365
  • Examine Provisioning Options in Microsoft 365
  • Explore Directory Synchronization
  • Explore Azure AD Connect

Module 25: Prepare for Identity Synchronization to Microsoft 365

  • Introduction
  • Plan your Azure Active Directory Deployment
  • Prepare for Directory Synchronization
  • Choose your Directory Synchronization tool
  • Plan for Directory Synchronization using Azure AD Connect
  • Plan for Directory Synchronization using Azure AD Connect Cloud Sync

Module 26: Implement Directory Synchronization Tools

  • Introduction
  • Configure Azure AD Connect Prerequisites
  • Configure Azure AD Connect
  • Monitor Azure AD Connect Synchronization Services Using Azure AD Connect Health
  • Configure Azure AD Connect Cloud Sync Prerequisites
  • Configure Azure AD Connect Cloud Sync

Module 27: Manage Synchronized Identities

  • Introduction
  • Manage users with Directory Synchronization
  • Manage groups with Directory Synchronization
  • Use Azure AD Connect Sync Security Groups to Help Maintain Directory Synchronization
  • Configure object filters for Directory Synchronization
  • Troubleshoot Directory Synchronization

Module 28: Manage Secure User Access in Microsoft 365

  • Introduction
  • Manage User Passwords
  • Enable Pass-Through Authentication
  • Enable Multifactor Authentication
  • Explore Self-Service Password Management
  • Implement Azure AD Smart Lockout
  • Implement Entitlement Packages in Azure AD Identity Governance
  • Implement Conditional Access policies
  • Create and Run an Access Review
  • Investigate Authentication Issues Using Sign-In Logs

Module 29: Implement applications in Azure AD

  • Introduction
  • Examine Integrated Apps in Microsoft 365
  • Register an Application within your Azure AD Tenant
  • Update an Application within the Azure AD Consent Framework
  • Configure Multi-Tenant Applications
  • Manage OAuth Application Requests
  • Monitor App Governance for OAuth-Enabled Apps

Module 30: Configure Azure AD Application Proxy

  • Introduction
  • Explore Azure AD Application Proxy
  • Examine Azure AD Application Proxy Prerequisites
  • Install and Register a Connector
  • Publish an On-Premises App for Remote Access

Module 31: Explore Solutions for External Access

  • Introduction
  • Explore Azure AD B2B Guest User Access
  • Analyse the Properties of an Azure AD B2B User
  • Explore External Sharing with Azure AD B2B Collaboration
  • Compare and Guest Access in Microsoft Teams
  • Explore Customer Lockbox

Show moredown

Who should attend this Microsoft 365 Identity and Services MS100 Course?

The Microsoft 365 Identity and Services MS100 Training Course in the United States is designed to provide IT professionals with a comprehensive understanding of managing identity and services in the Microsoft 365 environment. This course will benefit the following professionals:

IT Administrators

Systems Administrators

Network Administrators

Security Administrators

Identity Managers

Office 365 Administrators

Messaging Administrators

Prerequisites of the Microsoft 365 Identity and Services MS100 Course

To attend the Microsoft 365 Identity and Services MS100 Course delegates must have:

  • Completed a role-based Administrator Course such as Messaging, Teamwork, Security and Compliance, or Collaboration
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services
  • A proficient understanding of general IT practices

Microsoft 365 Identity and Services MS100 Course Overview

In the evolving landscape of cloud computing, Microsoft 365 Courses in the United States have become increasingly vital. The Microsoft 365 Identity and Services MS100 Course offers a deep dive into the core aspects of Microsoft 365 services and identity management. This Course is designed for IT professionals who seek to understand and manage Microsoft 365 environments effectively.

Understanding Microsoft 365 Identity and Services is crucial for IT professionals aiming to master cloud-based solutions in the United States. This knowledge is particularly essential for those responsible for managing Microsoft 365 environments. Professionals such as IT Managers, Administrators, and Support Technicians will greatly benefit from this certification, as it is pivotal in managing user identity and services within an organization.

The Knowledge Academy's 5-day training on Microsoft 365 Identity and Services MS100 in the United States is tailored to equip delegates with practical skills and knowledge. This Course will guide them through the intricacies of Microsoft 365 identity management, service administration, and user support. The training is structured to provide hands-on experience, ensuring delegates can apply the learned concepts in real-world scenarios.

Course Objectives:

  • To understand the fundamentals of Microsoft 365 Identity Management
  • To learn the configuration and management of Microsoft 365 tenant services
  • To explore the implementation of Microsoft 365 security and compliance features
  • To gain insights into the management of Microsoft 365 workloads
  • To develop skills in troubleshooting Microsoft 365 service issues
  • To prepare for the Microsoft 365 Certification exams

Upon completing this course in the United States, delegates will possess a comprehensive understanding of Microsoft 365 services and identity management. This will enable them to efficiently manage and secure an organization's Microsoft 365 environment, enhancing both their professional skillset and their organization's productivity.

Show moredown

What’s included in this Microsoft 365 Identity and Services MS100 Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Microsoft 365 Mobility and Security MS101 Course Outline

Module 1: Examine Threat Vectors and Data Breaches

  • Introduction
  • Explore Today's Work and Threat Landscape
  • Examine How Phishing Retrieves Sensitive Information
  • Examine How Spoofing Deceives Users and Compromises Data Security
  • Compare Spam and Malware
  • Examine How an Account Breach Compromises a User Account
  • Examine Elevation of Privilege Attacks
  • Examine How Data Exfiltration Moves Data Out of Your Tenant
  • Examine How Attackers Delete Data from your Tenant
  • Examine How Data Spillage Exposes Data Outside your Tenant
  • Examine Other Types of Attacks

Module 2: Explore the Zero Trust Security Model

  • Introduction
  • Examine the Principles and Components of the Zero Trust Model
  • Plan for a Zero Trust Security Model in your Organization
  • Examine Microsoft's Strategy for Zero Trust Networking
  • Adopt a Zero Trust Approach

Module 3: Explore Security Solutions in Microsoft 365 Defender

  • Introduction
  • Enhance your Email Security Using Microsoft Defender for Office 365
  • Protect your Organization's Identities Using Microsoft Defender for Identity
  • Protect your Enterprise Network Against Advanced Threats Using Microsoft Defender for Endpoint
  • Protect Against Cyber Attacks Using Microsoft 365 Threat Intelligence
  • Provide Insight into Suspicious Activity Using Microsoft Defender for Cloud Apps
  • Review the Security Reports in Microsoft 365 Defender

Module 4: Examine Microsoft Secure Score

  • Introduction
  • Explore Microsoft Secure Score
  • Examine the Secure Score Dashboard
  • Collect Secure Score Data Using the Secure Score API
  • Improve your Security Posture

Module 5: Examine Privileged Identity Management

  • Introduction
  • Explore Privileged Identity Management in Azure AD
  • Configure Privileged Identity Management
  • Audit Privileged Identity Management
  • Explore Microsoft Identity Manager
  • Control Privileged Admin Tasks Using Privileged Access Management

Module 6: Examine Azure Identity Protection

  • Introduction
  • Explore Azure Identity Protection
  • Enable the Default Protection Policies in AIP
  • Explore the Vulnerabilities and Risk Events Detected by AIP
  • Plan your Identity Investigation

Module 7: Examine Exchange Online Protection

  • Introduction
  • Examine the Anti-Malware Pipeline
  • Detect Messages with Spam or Malware Using Zero-Hour Auto Purge
  • Explore Anti-Spoofing Protection Provided by Exchange Online Protection
  • Explore Other Anti-Spoofing Protection
  • Examine Outbound Spam Filtering

Module 8: Examine Microsoft Defender for Office 365

  • Introduction
  • Climb the Security Ladder from EOP to Microsoft Defender for Office 365
  • Expand EOP Protections by Using Safe Attachments and Safe Links
  • Protect Users from Malicious Attachments by Using Safe Attachments
  • Protect Users from Malicious URLs by Using Safe Links
  • Manage Spoof Intelligence
  • Configure Outbound Spam Filtering Policies
  • Unblock Users from Sending Email

Module 9: Manage Safe Attachments

  • Introduction
  • Create Safe Attachment Policies Using Microsoft Defender for Office 365
  • Create Safe Attachments Policies Using Powershell
  • Modify an Existing Safe Attachments Policy
  • Create a Transport Rule to Bypass a Safe Attachments Policy
  • Examine the End-User Experience with Safe Attachments

Module 10: Manage Safe Links

  • Introduction
  • Create Safe Links Policies Using Microsoft Defender for Office 365
  • Create Safe Links Policies Using Powershell
  • Modify an Existing Safe Links Policy
  • Create a Transport Rule to Bypass a Safe Links Policy
  • Examine the End-User Experience with Safe Links

Module 11: Explore Threat Intelligence in Microsoft 365 Defender

  • Introduction
  • Explore Microsoft Intelligent Security Graph
  • Explore Alert Policies in Microsoft 365
  • Run Automated Investigations and Responses
  • Explore Threat Hunting with Microsoft Threat Protection
  • Explore Advanced Threat Hunting in Microsoft 365 Defender
  • Explore Threat Analytics in Microsoft 365

Module 12: Implement App Protection by Using Microsoft Defender for Cloud Apps

  • Introduction
  • Explore Microsoft Defender for Cloud Apps
  • Deploy Microsoft Defender for Cloud Apps
  • Configure File Policies in Microsoft Defender for Cloud Apps
  • Manage and Respond to Alerts in Microsoft Defender for Cloud Apps
  • Configure Cloud Discovery in Microsoft Defender for Cloud Apps
  • Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps

Module 13: Implement Endpoint Protection by Using Microsoft Defender for Endpoint

  • Introduction
  • Explore Microsoft Defender for Endpoint
  • Configure Microsoft Defender for Endpoint in Microsoft Intune
  • Onboard Devices in Microsoft Defender For Endpoint
  • Manage Endpoint Threats and Vulnerabilities
  • Manage Device Discovery and Vulnerability Assessment
  • Reduce your Threat and Vulnerability Exposure

Module 14: Implement Threat Protection by Using Microsoft Defender for Office 365

  • Introduction
  • Explore the Microsoft Defender for Office 365 Protection Stack
  • Investigate Security Attacks by Using Threat Explorer
  • Prepare for Attacks With Attack Simulation Training

Module 15: Examine Governance and Compliance Solutions in Microsoft Purview

  • Introduction
  • Explore Data Governance and Compliance in Microsoft Purview
  • Protect Sensitive Data with Microsoft Purview Information Protection
  • Govern Organizational Data Using Microsoft Purview Data Lifecycle Management
  • Minimize Internal Risks with Microsoft Purview Insider Risk Management
  • Explore Microsoft Purview Ediscovery Solutions

Module 16: Explore Archiving and Records Management in Microsoft 365

  • Introduction
  • Explore Archive Mailboxes in Microsoft 365
  • Enable Archive Mailboxes in Microsoft 365
  • Explore Records Management in Microsoft 365
  • Implement Records Management in Microsoft 365
  • Restore Deleted Data in Exchange Online
  • Restore Deleted Data in SharePoint Online

Module 17: Explore Retention in Microsoft 365

  • Introduction
  • Explore Retention by Using Retention Policies and Retention Labels
  • Compare Capabilities in Retention Policies and Retention Labels
  • Define the Scope of a Retention Policy
  • Examine the Principles of Retention
  • Implement Retention Using Retention Policies, Retention Labels, and Ediscovery Holds
  • Restrict Retention Changes by Using Preservation Lock

Module 18: Explore Microsoft Purview Message Encryption

  • Introduction
  • Examine Microsoft Purview Message Encryption
  • Configure Microsoft Purview Message Encryption
  • Define Mail Flow Rules to Encrypt Email Messages
  • Add Organizational Branding to Encrypted Email Messages
  • Explore Microsoft Purview Advanced Message Encryption

Module 19: Explore Compliance in Microsoft 365

  • Introduction
  • Plan for Security And Compliance in Microsoft 365
  • Plan Your Beginning Compliance Tasks in Microsoft Purview
  • Manage your Compliance Requirements with Compliance Manager
  • Examine the Compliance Manager Dashboard
  • Analyse The Microsoft Compliance Score

Module 20: Implement Microsoft Purview Insider Risk Management

  • Introduction
  • Explore Insider Risk Management
  • Plan for Insider Risk Management
  • Explore Insider Risk Management Policies
  • Create Insider Risk Management Policies
  • Investigate Insider Risk Management Activities and Alerts
  • Explore Insider Risk Management Cases

Module 21: Create Information Barriers in Microsoft 365

  • Introduction
  • Explore Information Barriers in Microsoft 365
  • Configure Information Barriers
  • Examine Information Barriers in Microsoft Teams
  • Examine Information Barriers in OneDrive
  • Examine Information Barriers in SharePoint

Module 22: Explore Data Loss Prevention in Microsoft 365

  • Introduction
  • Examine Data Loss Prevention
  • Explore Endpoint Data Loss Prevention
  • Examine DLP Policies
  • View DLP Policy Results
  • Explore DLP Reports

Module 23: Implement Data Loss Prevention Policies

  • Introduction
  • Plan for Data Loss Prevention
  • Implement the Default DLP Policy
  • Design a Custom DLP Policy
  • Create a Custom DLP Policy from a Template
  • Configure Email Notifications for DLP Policies
  • Configure Policy Tips for DLP Policies

Module 24: Implement Data Classification of Sensitive Information

  • Introduction
  • Explore Data Classification of Sensitive Information
  • Implement Data Classification in Microsoft 365
  • Explore Trainable Classifiers
  • Create and Retrain a Trainable Classifier
  • View Sensitive Data Using Content Explorer and Activity Explorer
  • Detect Sensitive Information Documents Using Document Fingerprinting

Module 25: Explore Sensitivity Labels

  • Introduction
  • Manage Data Protection Using Sensitivity Labels
  • Explore What Sensitivity Labels Can Do
  • Determine A Sensitivity Label's Scope
  • Explore Sensitivity Label Policies

Module 26: Implement Sensitivity Labels

  • Introduction
  • Examine the Requirements to Create a Sensitivity Label
  • Plan Your Deployment Strategy for Sensitivity Labels
  • Create Sensitivity Labels
  • Publish Sensitivity Labels
  • Remove and Delete Sensitivity Labels

Module 27: Search for Content in the Microsoft Purview Compliance Portal

  • Introduction
  • Explore Microsoft Purview Ediscovery Solutions
  • Create a Content Search
  • View the Search Results and Statistics
  • Export the Search Results and Search Report
  • Configure Search Permissions Filtering
  • Search for and Delete Email Messages

Module 28: Manage Microsoft Purview Audit (Standard)

  • Introduction
  • Explore Microsoft Purview Audit Solutions
  • Implement Microsoft Purview Audit (Standard)
  • Search the Audit Log
  • Export, Configure, and View Audit Log Records
  • Use Audit Log Searching to Investigate Common Support Issues

Module 29: Manage Microsoft Purview Audit (Premium)

  • Introduction
  • Explore Microsoft Purview Audit (Premium)
  • Implement Microsoft Purview Audit (Premium)
  • Manage Audit Log Retention Policies
  • Investigate Compromised Email Accounts

Module 30: Manage Microsoft Purview eDiscovery (Standard)

  • Introduction
  • Explore Microsoft Purview Ediscovery Solutions
  • Implement Microsoft Purview Ediscovery (Standard)
  • Create Ediscovery Holds
  • Search for Content in a Case
  • Export Content from a Case
  • Close, Reopen, And Delete a Case

Module 31: Manage Microsoft Purview eDiscovery (Premium)

  • Introduction
  • Explore Microsoft Purview Ediscovery (Premium)
  • Implement Microsoft Purview Ediscovery (Premium)
  • Create and Manage an Ediscovery (Premium) Case
  • Manage Custodians and Non-Custodial Data Sources
  • Analyse Case Content

Module 32: Explore Device Management Using Microsoft Endpoint Manager

  • Introduction
  • Explore Device Management in Microsoft Endpoint Manager
  • Explore Co-Management of Windows Devices
  • Manage Devices Using Configuration Manager
  • Manage Devices Using Microsoft Intune
  • Create Device Profiles in Microsoft Intune

Module 33: Prepare your Windows Devices for Co-Management

  • Introduction
  • Plan your Co-Management Strategy
  • Explore the Prerequisites for Using Co-Management
  • Configure Configuration Manager for Co-Management
  • Enroll Windows 10 Devices to Intune
  • Modify your Co-Management Settings
  • Transfer Workload Management from Configuration Manager to Intune

Module 34: Plan for Mobile Application Management in Microsoft Intune

  • Introduction
  • Explore Mobile Application Management in Microsoft Intune
  • Add Apps to Microsoft Intune
  • Protect Company Data by Using App Protection Policies
  • Explore App Configuration Policies for Intune
  • Troubleshoot App Protection Policy Deployment in Intune

Module 35: Examine Windows Client Deployment Scenarios

  • Introduction
  • Explore Windows as a Service
  • Explore the Windows Client Deployment Models
  • Examine the Modern Deployment Methods
  • Examine the Dynamic Deployment Methods
  • Examine the Traditional Deployment Methods

Module 36: Explore Windows Autopilot Deployment Models

  • Introduction
  • Explore Windows Autopilot
  • Examine the Windows Autopilot Prerequisites
  • Plan the Settings for Windows Autopilot Profiles
  • Examine the Windows Autopilot Self-Deployment Model
  • Examine the Windows Autopilot Pre-Provisioned Deployment Model
  • Examine the Windows Autopilot User-Driven Deployment Model
  • Deploy BitLocker Encryption for Autopiloted Devices

Module 37: Plan your Windows Client Subscription Activation Strategy

  • Introduction
  • Explore Windows 10/11 Enterprise E3 Availability Through the Cloud Service Provider Channel
  • Configure Virtual Desktop Access for Automatic Subscription Activation on Virtual Machines
  • Deploy Windows 10/11 Enterprise Licenses

Module 38: Explore Mobile Device Management

  • Introduction
  • Explore Mobile Device Management in Microsoft 365
  • Explore the Mobile Device Management Services in Microsoft 365
  • Examine the Mobile Device Management Policy Settings in Microsoft 365
  • Examine How Email and Document Access are Controlled on Mobile Device-Managed Devices

Module 39: Deploy Mobile Device Management

  • Introduction
  • Activate the Mobile Device Management Services in Microsoft 365
  • Configure Domains for Mobile Device Management
  • Obtain an Apple Push Notification Service Certificate for Ios Devices
  • Manage Security Policies for Mobile Device-Managed Devices
  • Define a Corporate Device Enrollment Policy

Module 40: Enroll Devices to Mobile Device Management

  • Introduction
  • Review Device Enrollment Methods
  • Examine Azure AD Registered Devices
  • Explore Azure AD Joined Devices
  • Explore Hybrid Azure AD Joined Devices
  • Examine Device Enrollment in Intune
  • Examine Device Enrollment Capabilities
  • Set Up Enrollment for Windows Devices

Module 41: Manage Device Compliance

  • Introduction
  • Plan for Device Compliance
  • Implement Compliance Policies for Intune Managed Devices
  • Monitor Results of your Intune Device Compliance Policies
  • Implement User and Device Groups to Monitor Device Compliance
  • Explore Conditional Access Policies
  • Build Conditional Access Policies
  • Monitor Enrolled Devices

Module 42: Implement Endpoint Security in Microsoft Intune

  • Introduction
  • Protect Data and Devices with Microsoft Intune
  • Explore Endpoint Security in Microsoft Intune
  • Manage Devices with Endpoint Security in Intune
  • Use Security Baselines to Configure Windows Devices in Intune
  • Manage Security Baseline Profiles in Microsoft Intune
  • Implement Attack Surface Reduction Rules

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Who should attend this Microsoft 365 Mobility and Security MS101 Training Course?

The Microsoft 365 Mobility and Security MS101 Course in the United States is designed for IT professionals and administrators who want to learn how to manage and secure Microsoft 365 services and devices, particularly focusing on mobility and security aspects. A variety of professionals can benefit from this course, such as:

  • Security Administrators
  • IT Security Specialists
  • Cybersecurity Professionals
  • Network Administrators
  • Compliance Officers
  • Technical Consultants
  • Security Analysts

Prerequisites of the Microsoft 365 Mobility and Security MS101 Training Course

Before attending this Microsoft 365 Mobility and Security MS101 Course, delegates must have:

  • Completed a role-based Administrator Course such as Messaging, Teamwork, Security and Compliance, or Collaboration
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services
  • A proficient understanding of general IT practices

Microsoft 365 Mobility and Security MS101 Course Overview

In an era where digital mobility and security are paramount, the Microsoft Training, specifically the Microsoft 365 Mobility and Security MS101 Course in the United States, holds significant relevance. This course delves into the critical aspects of managing and securing enterprise environments within the Microsoft 365 ecosystem, a necessity in today's technologically driven workplace.

Understanding the intricacies of Microsoft 365 Mobility and Security is vital for IT Professionals, Security Analysts, and System Administrators in the United States. These professionals are tasked with safeguarding organizational data while facilitating seamless remote work and collaboration. Mastering this subject through Microsoft 365 Courses is essential for ensuring robust security protocols and efficient management of digital workspaces.

The Knowledge Academy's 5-day Course on Mobility and Security in the United States is a concentrated effort to empower delegates with practical knowledge and skills. This certification-focused training is designed to equip professionals with the expertise needed to manage and secure a Microsoft 365 environment effectively, ensuring both productivity and compliance.

Course Objectives:

  • To understand the key concepts and functionalities of Microsoft 365 mobility and security solutions
  • To learn how to implement various security strategies within the Microsoft 365 framework
  • To gain insights into threat protection and data governance in a Microsoft 365 environment
  • To develop skills in managing device and application security within an enterprise setting
  • To comprehend compliance protocols and how they apply in Microsoft 365
  • To prepare for the Microsoft 365 Certification by mastering the course content and its practical applications

Upon completing this course in the United States, delegates will be well-equipped with the knowledge and practical skills essential for managing mobility and security within a Microsoft 365 setup. This expertise will not only enhance their professional capabilities but also open doors for career advancement in the field of IT security and management.

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What’s included in this Microsoft 365 Mobility and Security MS101 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (4 days)

Online Self-paced (32 hours)

Microsoft 365 Security Administration MS500 Course Outline

Module 1: User and Group Management

This module explains how to manage user accounts and groups in Microsoft 365. It introduces you to the Zero Trust concept as well as authentication. The module sets the foundation for the remainder of the course.

Lessons

  • Identity and Access Management concepts
  • The Zero Trust model
  • Plan your identity and authentication solution
  • User accounts and roles
  • Password Management

Lab: Initialize your tenant - users and groups

  • Set up your Microsoft 365 tenant
  • Manage users and groups
  • Lab: Password management
  • Configure Self-service password reset (SSPR) for user accounts in Azure AD
  • Deploy Azure AD Smart Lockout

After completing this module, students will be able to:

  • Create and manage user accounts
  • Describe and use Microsoft 365 admin roles
  • Plan for password policies and authentication
  • Describe the concepts of Zero Trust security
  • Explain the Zero Trust model

Module 2: Identity Synchronization and Protection

This module explains concepts related to synchronizing identities for Microsoft 365. Specifically, it focuses on Azure AD Connect and managing directory synchronization to ensure the right people are connecting to your Microsoft 365 system.

Lessons

  • Plan directory synchronization
  • Configure and manage synchronized identities
  • Azure AD Identity Protection

Lab: Implement Identity Synchronization

  • Set up your organization for identity synchronization

After completing this module, students will be able to:

  • Explain directory synchronization
  • Plan directory synchronization
  • Describe and use Azure AD Connect
  • Configure Azure AD Connect Prerequisites
  • Manage users and groups with directory synchronization
  • Describe Active Directory federation
  • Enable Azure Identity Protection

Module 3: Identity and Access Management

This module explains conditional access for Microsoft 365 and how it can be used to control access to resources in your organization. The module also explains Role Based Access Control (RBAC) and solutions for external access. We discuss identity governance as a concept and its components.

Lessons

  • Application Management
  • Identity Governance
  • Manage device access
  • Role Based Access Control (RBAC)
  • Solutions for external access
  • Privileged Identity Management

Lab: Use Conditional Access to enable MFA

  • MFA Authentication Pilot (require MFA for specific apps)
  • MFA Conditional Access (complete an MFA roll out)

Lab: Configure Privileged Identity Management

  • Manage Azure resources
  • Assign directory roles
  • Activate and deactivate PIM roles
  • Directory roles
  • PIM resource workflows
  • View audit history for Azure AD roles in PIM

After completing this module, students will be able to:

  • Describe the concept of conditional access
  • Describe and use conditional access policies
  • Plan for device compliance
  • Configure conditional users and groups
  • Configure role based access control
  • Describe the concepts of identity governance
  • Configure and use Privileged Identity Management

Module 4: Security in Microsoft 365

This module explains the various cyber-attack threats that exist. It then introduces you to the Microsoft solutions used to mitigate those threats. The module finishes with an explanation of Microsoft Secure Score and how it can be used to evaluate and report your organizations security posture.

Lessons

  • Threat vectors and data breaches
  • Security strategy and principles
  • Microsoft security solutions
  • Secure Score

Lab: Use Microsoft Secure Score

  • Improve your secure score in the Microsoft 365 Security Center

After completing this module, students will be able to:

  • Describe several techniques attackers use to compromise user accounts through email
  • Describe techniques attackers use to gain control over resources
  • List the types of threats that can be avoided by using EOP and Microsoft Defender for Office 365
  • Describe the benefits of Secure Score and what kind of services can be analyzed
  • Describe how to use Secure Score to identify gaps in your current Microsoft 365 security posture

Module 5: Threat Protection

This module explains the various threat protection technologies and services available for Microsoft 365. The module covers message protection through Exchange Online Protection, Microsoft Defender for Identity and Microsoft Defender for Endpoint.

Lessons

  • Exchange Online Protection (EOP)
  • Microsoft Defender for Office 365
  • Manage Safe Attachments
  • Manage Safe Links
  • Microsoft Defender for Identity
  • Microsoft Defender for Endpoint

Lab: Manage Microsoft 365 Security Services

  • Implement Microsoft Defender Policies

After completing this module, students will be able to:

  • Describe the anti-malware pipeline as email is analyzed by Exchange Online Protection
  • Describe how Safe Attachments is used to block zero-day malware in email attachments and documents
  • Describe how Safe Links protect users from malicious URLs embedded in email and documents that point
  • Configure Microsoft Defender for Identity
  • Configure Microsoft Defender for Endpoint

Module 6: Threat Management

This module explains Microsoft Threat Management which provides you with the tools to evaluate and address cyber threats and formulate responses. You will learn how to use the Security dashboard and Azure Sentinel for Microsoft 365.

Lessons

  • Security dashboard
  • Threat investigation and response
  • Azure Sentinel
  • Advanced Threat Analytics

Lab: Using Attack Simulator

  • Conduct a simulated Spear phishing attack

After completing this module, students will be able to:

  • Describe how Threat Explorer can be used to investigate threats and help to protect your tenant
  • Describe how the Security Dashboard gives C-level executives insight into top risks and trends
  • Describe what Advanced Thread Analytics (ATA) is and what requirements are needed to deploy it
  • Configure Advanced Threat Analytics
  • Use the attack simulator in Microsoft 365
  • Describe how Azure Sentinel can used for Microsoft 365

Module 7: Microsoft Cloud Application Security

This module focuses on cloud application security in Microsoft 365. The module will explain cloud discovery, app connectors, policies, and alerts. You will learn how these features work to secure you cloud applications.

Lessons

  • Deploy Cloud Application Security
  • Use cloud application security information

After completing this module, students will be able to:

  • Describe Cloud App Security
  • Explain how to deploy Cloud App Security
  • Control your Cloud Apps with Policies
  • Use the Cloud App Catalog
  • Use the Cloud Discovery dashboard
  • Manage cloud app permissions

Module 8: Mobility

This module focuses on securing mobile devices and applications. You will learn about Mobile Device Management and how it works with Microsoft Intune. You will also learn about how Intune and Azure AD can be used to secure mobile applications.

Lessons

  • Mobile Application Management (MAM)
  • Mobile Device Management (MDM)
  • Deploy mobile device services
  • Enroll devices to Mobile Device Management

Lab: Device Management

  • Enable Device Management
  • Configure Azure AD for Intune
  • Create compliance and conditional access policies

After completing this module, students will be able to:

  • Describe mobile application considerations
  • Manage devices with MDM
  • Configure Domains for MDM
  • Manage Device Security Policies
  • Enroll devices to MDM
  • Configure a Device Enrollment Manager Role

Module 9: Information Protection and Governance

This module focuses on data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications to protect your data.

Lessons

  • Information protection concepts
  • Governance and Records Management
  • Sensitivity labels
  • Archiving in Microsoft 365
  • Retention in Microsoft 365
  • Retention policies in the Microsoft 365 Compliance Center
  • Archiving and retention in Exchange
  • In-place records management in SharePoint

Lab: Archiving and Retention

  • Initialize compliance
  • Configure retention tags and policies

After completing this module, students will be able to:

  • Configure sensitivity labels
  • Configure archiving and retention in Microsoft 365
  • Plan and configure Records Management

Module 10: Rights Management and Encryption

This module explains information rights management in Exchange and SharePoint. The module also describes encryption technologies used to secure messages.

Lessons

  • Information Rights Management (IRM)
  • Secure Multipurpose Internet Mail Extension (S-MIME)
  • Office 365 Message Encryption

Lab: Configure Office 365 Message Encryption

  • Configure Office 365 Message Encryption
  • Validate Information Rights Management

After completing this module, students will be able to:

  • Describe the various Microsoft 365 Encryption Options
  • Describe the use of S/MIME
  • Describe and enable Office 365 Message Encryption

Module 11: Data Loss Prevention

This module focuses on data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications to protect your data.

Lessons

  • Data loss prevention fundamentals
  • Create a DLP policy
  • Customize a DLP policy
  • Create a DLP policy to protect documents
  • Policy tips

Lab: Implement Data Loss Prevention policies

  • Manage DLP Policies
  • Test MRM and DLP Policies

After completing this module, students will be able to:

  • Describe Data Loss Prevention (DLP)
  • Use policy templates to implement DLP policies for commonly used information
  • Configure the correct rules for protecting content
  • Describe how to modify existing rules of DLP policies
  • Configure the user override option to a DLP rule
  • Explain how SharePoint Online creates crawled properties from documents

Module 12: Compliance Management

This module explains the Compliance center in Microsoft 365. It discusses the components of compliance score.

Lessons

  • Compliance center

After completing this module, students will be able to:

  • Describe how to use compliance score to make organizational decisions
  • Describe how assessments are used to determine compliance score

Module 13: Insider Risk Management

This module focuses on insider risk related functionality within Microsoft 365. It covers not only Insider Risk Management in the compliance center but also information barriers and privileged access management as well.

Lessons

  • Insider Risk
  • Privileged Access
  • Information barriers
  • Building ethical walls in Exchange Online

Lab: Privileged Access Management

  • Set up privileged access management and process a request

After completing this module, students will be able to:

  • Explain and configure Insider Risk Management in Microsoft 365
  • Configure and approve privileged access requests for global administrators
  • Configure and use information barriers to conform to organizational regulations
  • Build ethical walls in Exchange Online
  • Configure Customer Lockbox

Module 14: Discover and Respond

This module focuses on content search and investigations. The module covers how to use eDiscovery to conduct advanced investigations of Microsoft 365 data. It also covers audit logs and discusses GDPR data subject requests.

Lessons

  • Content Search
  • Audit Log Investigations
  • Advanced eDiscovery

Lab: Manage Search and Investigation

  • Investigate your Microsoft 365 Data
  • Conduct a Data Subject Request

After completing this module, students will be able to:

  • Conduct content searches in Microsoft 365
  • Perform and audit log investigation
  • Configure Microsoft 365 for audit logging
  • Use Advanced eDiscovery

Show moredown

Who should attend this Microsoft 365 Security Administration MS500 Training Course?

The Microsoft 365 Security Administration MS500 Course in the United States is designed for IT professionals and administrators who want to learn how to manage and enhance security within Microsoft 365, a suite of cloud-based productivity and collaboration tools. A variety of professionals can benefit from this course, such as:

  • Security Administrators
  • IT Security Specialists
  • Cybersecurity Professionals
  • Network Administrators
  • Compliance Officers
  • Technical Consultants
  • Security Analysts

Prerequisites of the Microsoft 365 Security Administration MS500 Training Course

Delegates must have the following skills before attending this course:

  • Basic conceptual understanding of Microsoft Azure
  • Experience with Windows 10 devices
  • Experience with Office 365
  • Basic understanding of authorization and authentication
  • Basic understanding of computer networks
  • Working knowledge of managing mobile devices

Microsoft 365 Security Administration MS500 Course Overview

The Microsoft 365 Security Administration MS500 Course in the United States offers a deep dive into the security aspects of one of the most widely used cloud-based suites. With the increasing reliance on cloud services for business operations, understanding the security infrastructure of Microsoft 365 has become crucial. This Microsoft Training is essential not just for IT professionals but for anyone looking to enhance their organizational security posture.

Professionals like IT Administrators, Security Analysts, and System Architects will find this course particularly beneficial. In today's data-driven world, mastering the security features of Microsoft 365 is vital to protect sensitive information and ensure compliance with various regulations. This certification course is tailored to equip professionals in the United States with the skills needed to manage and troubleshoot security features within Microsoft 365.

The 4-day training provided by the Knowledge Academy in the United States is structured to offer practical, hands-on experience. It focuses on empowering delegates with the knowledge to implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments. Through this Course, delegates will gain insights into security best practices, making them invaluable assets to their organizations.

Course Objectives:

  • To understand the security features of Microsoft 365 and their practical applications
  • To learn how to manage identity and access within Microsoft 365
  • To gain skills in managing security compliance and governance within Microsoft 365 environments
  • To explore threat protection and response strategies specific to Microsoft 365
  • To develop the ability to implement and manage information protection solutions
  • To master the techniques of monitoring and reporting on the security health of Microsoft 365 deployments

Upon completion of the Microsoft 365 Security Administration MS500 Course in the United States, delegates will be equipped with the expertise to effectively safeguard their organization's Microsoft 365 environments. They will also be well-prepared to pursue further certification, enhancing their professional growth and opportunities.

Show moredown

What’s included in this Microsoft 365 Security Administration MS500 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Microsoft 365 Messaging MS203 Course Outline

Module 1: Manage Mail Flow

  • Introduction
  • Explore Mail Flow in Microsoft Exchange
  • Manage Mail Flow in Exchange Server Deployments
  • Manage Mail Flow in Exchange Online Deployments
  • Manage Mail Flow in Hybrid Exchange Deployments
  • Configure Message Transport Options
  • Configure SMTP Domains
  • Configure Connectors

Module 2: Troubleshoot Mail Flow

  • Introduction
  • Troubleshoot SMTP Mail Flow
  • Troubleshoot Shared Namespace Environments
  • Troubleshoot Transport Layer Security Encryption Issues
  • Troubleshoot Network-Based Issues
  • Monitor Exchange Online with Microsoft Service Health
  • Troubleshoot with Alert Policies in Exchange Online

Module 3: Manage Mail Flow Rules

  • Introduction
  • Explore Mail Flow Rules
  • Examine How Mail Flow Rules Work
  • Configure Mail Flow Rules

Module 4: Plan for Message Security

  • Introduction
  • Explore Exchange Online Protection
  • Plan Message Routing for Exchange Online Protection
  • Examine Message Hygiene Monitoring and Reporting
  • Examine Microsoft Purview Message Encryption

Module 5: Manage Anti-Malware and Anti-Spam Policies

  • Introduction
  • Examine Message Headers and Spam Confidence Levels
  • Examine Anti-Spam and Anti-Malware Protection
  • Manage Anti-Spam Protection
  • Manage Anti-Malware Protection
  • Examine Advanced Anti-Spam Features
  • Manage Spoofing Protection
  • Manage Phishing Protection
  • Configure Transport Rules

Module 6: Explore Threat Protection in Microsoft 365 Defender

  • Introduction
  • Examine Threat Protection in Microsoft 365 Defender
  • Explore Using Configuration Analyzer to Improve Security Policies
  • Examine How Safe Attachments Protect Against Malicious Attachments
  • Examine How Safe Links Protects Against Malicious URLs
  • Manage Spoof Intelligence
  • Manage Anti-Phishing Policies
  • Manage the Tenant Allow/Block List in Microsoft 365 Defender
  • Examine Attack simulation in Microsoft 365 Defender

Module 7: Explore Messaging Compliance in Microsoft 365

  • Introduction
  • Examine Message Policy and Compliance
  • Explore the Microsoft 365 Permission Model
  • Configure Retention Policies
  • Run a Message Trace
  • Explore Sensitivity Labels
  • Manage Inactive Mailboxes

Module 8: Explore Messaging Compliance in Exchange 

  • Introduction
  • Examine In-Place and Litigation Holds
  • Configure Messaging Records Management
  • Analyse Message Tracking

Module 9: Manage Exchange Online archiving and auditing

  • Introduction
  • Plan and Implement in-Place Archiving
  • Explore Journaling in Exchange
  • Manage Administrator and Mailbox Auditing

Module 10: Manage Content Search

  • Introduction
  • Design Content Searches
  • Manage Content Searches
  • Manage eDiscovery Cases

Module 11: Manage Authentication for Messaging

  • Introduction
  • Examine Password Policy Options
  • Explore Self-Service Password Management
  • Implement Multifactor Authentication for Exchange
  • Plan Password Policies
  • Explore Modern Authentication
  • Configure Conditional Access Policies

Module 12: Configure Organizational Settings

  • Introduction
  • Configure Workload Policies and Throttling
  • Configure Quota Configurations
  • Deploy Microsoft 365 Add-Ins

Module 13: Configure Organizational Sharing

  • Introduction
  • Examine Exchange Federated Delegation Features
  • Examine Exchange Federation Sharing Components
  • Plan for Federation Trusts and Certificates
  • Implement Organization Relationships
  • Implement Sharing Policies

Module 14: Manage Administrator roles

  • Introduction
  • Explore Role-Based Access Control
  • Examine Management Role Groups
  • Examine Built-In Management Role Groups
  • Implement Admin Roles for Management Role Assignments
  • Troubleshoot Admin Roles
  • Explore Privileged Identity Management
  • Manage Role Groups in Exchange Online

Module 15: Manage user Roles

  • Introduction
  • Implement User Roles for Role Assignment Policies
  • Implement Management Role Assignment Policies
  • Create New Roles, Role Assignments, and Scopes

Module 16: Analyse Role-Based Permissions

  • Introduction
  • Explore the Use of Split Permissions
  • Explore the Use of Multiple-Forest Permissions
  • Explore the Differences in Permissions

Module 17: Explore the Different Types of Exchange Recipients

  • Introduction
  • Explore Recipient Types
  • Explore Resource Mailboxes
  • Explore Shared Mailboxes
  • Explore Linked Mailboxes
  • Explore Groups
  • Explore Public Folders

Module 18: Create and Manage Exchange Recipients

  • Introduction
  • Manage Mailbox Settings
  • Manage Resource Mailboxes
  • Manage Shared Mailboxes
  • Create and Manage Mail Contacts and Mail Users
  • Manage Permissions for Recipients
  • Create and Manage Groups
  • Create and Manage Public Folders

Module 19: Manage Email Addresses, Lists, and Resources

  • Introduction
  • Explore Address Lists
  • Create and Manage Address Lists
  • Examine Address Book Policies
  • Configure Offline Address Books
  • Examine Email Address Policies

Module 20: Explore Exchange Hybrid Deployment Requirements

  • Introduction
  • Examine the Connection Options for Exchange to Microsoft 365
  • Explore the Components of a Hybrid Deployment
  • Explore Azure Active Directory Connect
  • Examine the Microsoft 365 Identity Options for a hybrid Exchange Deployment
  • Compare Exchange Delegated Federation and Open Authentication

Module 21: Plan and Configure a Hybrid Deployment Using the Hybrid Configuration Wizard

  • Introduction
  • Plan for Exchange hybrid configuration
  • Examine Organization Configuration Transfer
  • Examine Exchange Modern Hybrid and the Hybrid Agent
  • Review Mail Flow Options for a hybrid Deployment
  • Prepare to Run the Hybrid Configuration Wizard
  • Examine Hybrid deployment Best Practices

Module 22: Plan Mailbox Migrations

  • Introduction
  • Explore Migration Options to Exchange Online
  • Determine which Migration Option to Use
  • Update DNS During a Microsoft 365 Migration

Module 23: Run Mailbox Migrations

  • Introduction
  • Plan an IMAP Migration
  • Run an IMAP Migration
  • Move Mailboxes using an IMAP Migration
  • Plan a Cross-Tenant Migration
  • Prepare Source Objects for a Cross-Tenant Migration

Module 24: Troubleshoot Hybrid Deployments

  • Introduction
  • Troubleshoot Directory Synchronization
  • Troubleshoot Pass-Through Authentication and Single sign-on
  • Troubleshoot Transport with Exchange Online
  • Troubleshoot Client Access in Coexistence
  • Troubleshoot the Mailbox Replication Service

Show moredown

Who should attend this Microsoft 365 Messaging MS203 Course?

The Microsoft 365 Messaging MS203 Training Course in the United States is designed to equip professionals with the skills and knowledge needed to manage messaging infrastructure and services in a Microsoft 365 environment. This Microsoft 365 Training can be beneficial for a wide range of professionals, including:

  • Messaging Administrators
  • IT Administrators
  • System Administrators
  • Microsoft 365 Administrators
  • Network Administrators
  • Collaboration Specialists
  • IT Consultants

Prerequisites of the Microsoft 365 Messaging MS203 Course

There are no formal prerequisites for this Microsoft 365 Messaging MS203 Training Course.

Microsoft 365 Messaging MS203 Course Overview

In the rapidly evolving world of digital communication, Microsoft 365 Training plays a crucial role. The Microsoft 365 Messaging MS203 Course in the United States specifically targets the intricate aspects of messaging within the Microsoft 365 environment. This course is an essential component of the Microsoft 365 Courses, designed to provide an in-depth understanding of messaging strategies and best practices.

Understanding the nuances of messaging in Microsoft 365 is vital for IT professionals, especially those managing or implementing messaging solutions in the United States. The certification in Messaging is particularly beneficial for System Administrators, Network Engineers, and IT personnel aiming to master advanced messaging techniques and ensure efficient communication flow in their organizations.

The Knowledge Academy's 5-day training on Microsoft 365 Messaging MS203 in the United States is a comprehensive course which guides delegates through the key components of Microsoft 365 messaging, ensuring they acquire hands-on experience and practical knowledge. This Course will empower professionals to effectively manage and optimize messaging systems within their organizations.

Course Objectives:

  • To provide an in-depth understanding of Microsoft 365 messaging infrastructure
  • To enhance skills in configuring and managing messaging platforms in Microsoft 365
  • To prepare delegates for the certification in Messaging
  • To teach best practices for securing and maintaining messaging systems
  • To offer insights into troubleshooting and resolving messaging-related issues
  • To enable practical application of knowledge through real-world scenarios and examples

Upon completing this course in the United States, delegates will possess a comprehensive understanding of Microsoft 365 messaging. They will be well-equipped with the skills and knowledge necessary to effectively manage, maintain, and troubleshoot messaging systems, significantly contributing to streamlined communication within their organizations.

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What's included in this Microsoft Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Microsoft Excel Associate MO200 Course Outline

Module 1: Manage worksheets and workbooks

  • Import Data into Workbooks
  • Import Data from .txt files
  • Import Data from .csv files
  • Navigate within Workbooks
  • Search for Data within a Workbook
  • Navigate to Named Cells, Ranges, or Workbook Elements
  • Insert and Remove Hyperlinks
  • Format Worksheets and Workbooks
  • Modify Page Setup
  • Adjust Row Height and Column Width
  • Customize Headers and Footers
  • Customize Options and Views
  • Customize the Quick Access Toolbar
  • Display and Modify Workbook Content in Different Views
  • Freeze Worksheet Rows and Columns
  • Change Window Views
  • Modify Basic Workbook Properties
  • Display Formulas
  • Configure Content for Collaboration
  • Set a Print Area
  • Save Workbooks in Alternative File Formats
  • Configure Print Settings
  • Inspect Workbooks for Issues

Module 2: Manage Data Cells and Ranges

  • Manipulate Data in Worksheets
  • Paste Data by Using Special Paste Options
  • Fill Cells by Using Auto Fill
  • Insert and Delete Multiple Columns or Rows
  • Insert and Delete Cells
  • Format Cells and Ranges
  • Merge and Unmerge Cells
  • Modify Cell Alignment, Orientation, and Indentation
  • Format Cells by Using Format Painter
  • Wrap Text Within Cells
  • Apply Number Formats
  • Apply Cell Formats from the Format Cells Dialog Box
  • Apply Cell Styles
  • Clear Cell Formatting
  • Define and Reference Named Ranges
  • Define a Named Range
  • Name a Table
  • Summarize Data Visually
  • Insert Sparklines
  • Apply Built-in Conditional Formatting
  • Remove Conditional Formatting

Module 3: Manage Tables and Table Data

  • Create and Format Tables
  • Create Excel Tables from Cell Ranges
  • Apply Table Styles
  • Convert Tables to Cell Ranges
  • Modify Tables
  • Add or Remove Table Rows and Columns
  • Configure Table Style Options
  • Insert and Configure Total Rows
  • Filter and Sort Table Data
  • Filter Records
  • Sort Data by Multiple Columns

Module 4: Perform Operations by Using Formulas and Functions

  • Insert References
  • Insert Relative, Absolute, and Mixed References
  • Reference Named Ranges and Named Tables in Formulas
  • Calculate and Transform Datas
  • Perform Calculations by Using the AVERAGE(), MAX(), MIN(), and SUM() functions
  • Count Cells by Using the COUNT(), COUNTA(), and COUNTBLANK() Functions
  • Perform Conditional Operations by Using The IF() Function
  • Format and Modify Text
  • Format Text by Using RIGHT(), LEFT(), and MID() Functions
  • Format Text by Using UPPER(), LOWER(), and LEN() Functions
  • Format Text by Using the CONCAT() and TEXTJOIN() Functions

Module 5: Manage Charts

  • Create Charts
  • Create Charts
  • Create Chart Sheets
  • Modify Charts
  • Add Data Series to Charts
  • Switch Between Rows and Columns in Source Data
  • Add and Modify Chart Elements
  • Format Charts
  • Apply Chart Layouts
  • Apply Chart Styles
  • Add Alternative Text to Charts for Accessibility

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Who should attend this Microsoft Excel Associate MO200 Training Course?

This Microsoft Excel Associate MO200 Course in the United States is designed for individuals who are new to Excel or have limited experience with spreadsheets. This training course is beneficial for the following professionals:

  • Administrative Assistants
  • Clerical Staff
  • Data Analysts
  • IT Professionals
  • Sales Professionals
  • Customer Service Representatives
  • Human Resources Personnel

Prerequisites of the Microsoft Excel Associate MO200 Training Course

There are no formal prerequisites for this Microsoft Excel Associate MO200 Course. However, some prior experience in using Excel would be beneficial for the delegates.

Microsoft Excel Associate MO200 Training Course Overview

The Microsoft Excel Associate MO200 Course in the United States is an integral part of Microsoft Training, offering specialized knowledge in one of the most widely used applications in the business world. Excel's versatility in data management, analysis, and visualization makes it a critical tool in various professional scenarios.

Proficiency in Excel is essential for professionals in fields such as Finance, Data Analysis, Administration, and Project Management in the United States. The certification in Excel solidifies a delegate's capability to handle complex data tasks effectively. It is particularly beneficial for those aiming to master data manipulation, reporting, and analytical techniques, making this Course a valuable asset for career advancement.

The 2-day training offered by the Knowledge Academy in the United States is designed to be intensive and impactful. Delegates will gain hands-on experience with Excel's features, guided by expert instructors. This approach ensures that by the end of the Microsoft 365 Training, participants will not only understand Excel's functionalities but will also be able to apply them proficiently in their professional roles.

Course Objectives:

  • To provide a comprehensive understanding of Excel's interface and tools
  • To enable delegates to proficiently manage and organize data within Excel
  • To teach effective data analysis techniques using Excel's advanced functions
  • To develop skills in creating and formatting professional charts and graphs
  • To enhance the ability to automate repetitive tasks using Excel macros
  • To prepare delegates for the certification exam in Excel

Upon completion of this course in the United States, delegates will have acquired a robust set of skills in Excel, significantly boosting their productivity and analytical capabilities. This newfound expertise will not only enhance their current job performance but also open up new opportunities for professional growth and advancement in their respective fields.

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What’s included in this Microsoft Excel Associate MO200 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Advanced Microsoft Excel 2019 55270AC Course Outline

Module 1: Using PivotTables

  • How PivotTables Work?
  • Timeline Filters
  • Inserting Slicers
  • Grouping Data
  • Calculated Fields
  • PivotCharts
  • Working with PivotTables

Module 2: Advanced Functions

  • Function Syntax
  • ROWS, COLUMNS, INDEX, and XMATCH
  • Arrays and Array Formulas
  • Getting Unique Values
  • SORT, FILTER, and SORTBY
  • Lookup Functions
  • Using the XLOOKUP Function
  • LET Function
  • TRANSPOSE Function

Module 3: Auditing Workbooks

  • Inspecting a Workbook
  • Tracing Precedents and Dependents
  • Tracing Precedents and Dependents Practice
  • Watch Window
  • Evaluating Formulas
  • Error Checking

Module 4: Data Tools

  • Importing Data from online source
  • Converting Text to Columns
  • Converting Text to Columns
  • Importing Files
  • Importing Text Files
  • Linking to External Data
  • Controlling Calculation Options
  • Data Validation
  • Using Data Validation
  • Consolidating Data
  • Consolidating Data
  • What-If Analysis
  • Using Goal Seek

Module 5: Recording and Using Macros

  • Recording Macros
  • Recording a Macro
  • Running Macros
  • Editing Macros
  • Adding Macros to the Quick Access Toolbar
  • Adding a Macro to the Quick Access Toolbar

Module 6: Working with Others

  • Comments and Notes
  • Protecting Worksheets and Workbooks
  • Password Protecting a Workbook
  • Marking a Workbook as Final
  • Other Sharing Concerns

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Who should attend this Advanced Microsoft Excel 2019 55270AC Training Course?

This Advanced Microsoft Excel 2019 55270AC Course in the United States is aimed at professionals who already have a solid grounding in Excel and wish to take their skills to an advanced level for more effective data management, analysis, and reporting. The professionals who will benefit from this course are:

  • Data Analysts
  • Project Managers
  • Business Analysts
  • Administrative Staff
  • IT Professionals
  • Researchers
  • Excel Power Users

Prerequisites of the Advanced Microsoft Excel 2019 55270AC Training Course

There are no formal prerequisites for attending the Advanced Microsoft Excel 2019 55270AC Course. However, a strong understanding of Excel basics, such as formulas, functions, and data manipulation, as well as familiarity with charts, pivot tables, and basic reporting can be beneficial for the delegates.

Advanced Microsoft Excel 2019 55270AC Course Overview

The Advanced Microsoft Excel 2019 55270AC Course in the United States is a specialized segment of Microsoft Training, designed to delve deep into the advanced functionalities of Microsoft Excel. As part of the broader Microsoft 365 Courses, this training is crucial for those looking to master Excel's complex features. Its relevance in today's data-driven business environment is undeniable, making it a key component of Microsoft 365 certification paths.

Professionals in Data Analysis, Financial Modelling, and Business Intelligence should aim to master this course in the United States. The intricate features of Excel taught in this Course are essential for these professionals to effectively analyze, interpret, and present data. Mastery of Excel is not just a skill but a necessity for these roles, aiding in more informed decision-making and efficient data management.

The 1-day training offered by the Knowledge Academy in the United States under the banner of Microsoft 365 Training is an intensive and focused learning experience. This course equips delegates with practical skills and advanced techniques in Excel. By the end of the session, participants will be proficient in handling complex datasets, automating tasks, and utilizing Excel's full potential to benefit their respective organizations.

Course Objectives:

  • To understand and utilize advanced functions and formulas in Excel
  • To efficiently manage and analyze large datasets
  • To automate repetitive tasks using macros and VBA scripting
  • To create sophisticated data models and perform complex data analysis
  • To enhance data visualization skills using advanced charting techniques
  • To develop skills for integrating Excel with other Microsoft 365 applications for streamlined workflow

Upon completion of this training in the United States, delegates will emerge with a refined skill set in Excel, significantly enhancing their analytical capabilities. This will not only boost their productivity but also make them valuable assets in data-driven decision-making processes in their organizations.

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What’s included in this Advanced Microsoft Excel 2019 55270AC Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Microsoft Excel Expert MO201 Course Outline

Module 1: Manage Workbook Options and Settings

  • Manage Workbooks
  • Copy Macros Between Workbooks
  • Reference Data in Other Workbooks
  • Enable Macros in a Workbook
  • Manage Workbook Versions
  • Prepare Workbooks for Collaboration
  • Copy Macros Between Workbooks
  • Reference Data in Other Workbooks
  • Enable Macros in a Workbook
  • Manage Workbook Versions
  • Use and Configure Language Options
  • Configure Editing and Display Languages
  • Use Language-Specific Features

Module 2: Manage and Format Data

  • Fill Cells Based on Existing Data
  • Fill Cells by Using Flash Fill
  • Fill Cells by Using Advanced Fill Series Option
  • Format and Validate Data
  • Create Custom Number Formats
  • Configure Data Validation
  • Group and Ungroup Data
  • Calculate Data by Inserting Subtotals and Totals
  • Remove Duplicate Records
  • Apply Advanced Conditional Formatting and Filtering
  • Create Custom Conditional Formatting Rules
  • Create Conditional Formatting Rules That Use Formulas
  • Manage Conditional Formatting Rules

Module 3: Create Advanced Formulas and Macros

  • Perform Logical Operations in Formulas
  • Perform Logical Operations by Using Nested Functions
  • Look Up Data by Using Functions
  • Look up Data by Using the VLOOKUP(), HLOOKUP(), MATCH(), and INDEX() Functions
  • Use Advanced Date and Time Functions
  • Reference Date and Time by Using the NOW() and TODAY() Functions
  • Calculate Dates by Using the WEEKDAY() and WORKDAY() Functions
  • Perform Data Analysis
  • Summarize Data From Multiple Ranges by Using the Consolidate Feature
  • Perform What-if Analysis by Using Goal Seek and Scenario Manager
  • Forecast data by using the AND(), IF(), and NPER() Functions
  • Calculate Financial Data by Using the PMT() Function
  • Troubleshoot Formulas
  • Trace Precedence and Dependence
  • Monitor Cells and Formulas by Using the Watch Window
  • Validate Formulas by Using Error Checking Rules
  • Evaluate Formulas
  • Create and Modify Simple Macros
  • Record Simple Macros
  • Name Simple Macros
  • Edit Simple Macros

Module 4: Manage Advanced Charts and Tables

  • Create and Modify Advanced Charts
  • Create and Modify Dual Axis Charts
  • Create and Modify Charts Including Box and Whisker, Combo, Funnel, Histogram, Map, Sunburst, and Waterfall Charts
  • Create and Modify Pivot Tables
  • Create PivotTables
  • Modify Field Selections and Options
  • Create Slicers
  • Group PivotTable Data
  • Add Calculated Fields
  • Format Data
  • Create and Modify Pivot Charts
  • Create PivotTables
  • Modify Field Selections and Options
  • Create Slicers
  • Group PivotTable Data
  • Add Calculated Fields
  • Format Data

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Who should attend this Microsoft Excel Expert MO201 Training Course?

This Microsoft Excel Expert MO201 Course in the United States is designed for individuals who want to develop advanced proficiency in using Microsoft Excel for complex Data Analysis, modelling, and automation tasks. This training course is especially beneficial for these professionals:

  • Data Analysts
  • Finance Analysts
  • Business Analysts
  • Accountants
  • Project Managers
  • Data Engineers
  • IT Professionals

Prerequisites of the Microsoft Excel Expert MO201 Training Course

There are no formal prerequisites to attend this Microsoft Excel Expert MO201 Course. However, some prior experience in using Microsoft Excel is beneficial.

Microsoft Excel Expert MO201 Course Overview

Proficiency in Microsoft Excel is crucial for managing and analyzing data effectively. Microsoft Training in the United States, particularly in advanced Excel functions, is essential for anyone looking to leverage the full capabilities of this powerful tool. The Microsoft Excel Expert MO201 Course, as part of the broader Microsoft 365 Courses, offers in-depth knowledge and expertise in Excel, catering to the evolving needs of modern businesses.

Understanding advanced Excel functionalities is vital for professionals who deal with large datasets, complex calculations, and data analysis. Roles such as Financial Analysts, Data Analysts, and Project Managers, amongst others, should aim at mastering these skills. The certification gained from this course in the United States demonstrates a high level of proficiency in Excel, a valuable asset in today's competitive job market.

This 3-day training by The Knowledge Academy in the United States is designed to elevate delegates' Excel skills to an expert level. The course focuses on practical applications and real-world scenarios, ensuring that delegates can immediately apply their new skills. With hands-on exercises and expert instruction, delegates will leave the course ready to tackle complex Excel tasks with confidence and efficiency.

Course Objectives:

  • To enhance understanding of advanced Excel features such as macros, pivot tables, and advanced formulas
  • To improve data analysis and visualization skills using Excel's sophisticated tools
  • To develop the ability to automate repetitive tasks and improve efficiency using Excel
  • To provide a comprehensive understanding of data management and security features in Excel
  • To prepare delegates for the certification exam for Excel Experts
  • To equip delegates with the skills to solve complex problems and make data-driven decisions using Excel

Upon completing the Microsoft Excel Expert MO201 Course in the United States, delegates will possess a deep understanding and practical expertise in Excel, enabling them to handle complex data tasks with ease. This certification will not only enhance their personal skill set but also add significant value to their professional profile in the evolving workplace.

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What’s included in this Microsoft Excel Expert MO201 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Word MO100 Course Outline

Module 1: Manage Documents

  • Navigate within Documents
  • Search for Text
  • Link to Locations within Documents
  • Move to Specific Locations and Objects in Documents
  • Show and Hide Formatting Symbols and Hidden Text
  • Format Documents
  • Set Up Document Pages
  • Apply Style Sets
  • Insert and Modify Headers and Footer
  • Configure Page Background Elements
  • Save and Share Documents
  • Save Documents in Alternative File Formats
  • Modify Basic Document Properties
  • Modify Print Settings
  • Share Documents Electronically
  • Inspect Documents for Issues
  • Locate and Remove Hidden Properties and Personal Information
  • Locate and Correct Accessibility Issues
  • Locate and Correct Compatibility Issues

Module 2: Insert and Format Text, Paragraphs, and Sections

  • Insert Text and Paragraphs
  • Find and Replace Text
  • Insert Symbols and Special Characters
  • Format Text and Paragraphs
  • Apply Text Effects
  • Apply Formatting by Using Format Painter
  • Set Line and Paragraph Spacing and Indentation
  • Apply Built-In Styles to Text
  • Clear Formatting
  • Create and Configure Document Sections
  • Format Text in Multiple Columns
  • Insert Page, Section, and Column Breaks
  • Change Page Setup Options for a Section

Module 3: Manage Tables and Lists

  • Create Tables
  • Convert Text to Tables
  • Convert Tables to Text
  • Create Tables by Specifying Rows and Columns
  • Modify Tables
  • Sort Table Data
  • Configure Cell Margins and Spacing
  • Merge and Split Cells
  • Resize Tables, Rows, and Columns
  • Split Tables
  • Configure a Repeating Row Header
  • Create and Modify Lists
  • Format Paragraphs as Numbered and Bulleted Lists
  • Change Bullet Characters and Number Formats
  • Define Custom Bullet Characters and Number Formats
  • Increase and Decrease List Levels
  • Restart and Continue List Numbering
  • Set Starting Number Values

Module 4: Create and Manage References

  • Create and Manage Reference Elements
  • Insert Footnotes and Endnotes
  • Modify Footnote and Endnote Properties
  • Create and Modify Bibliography Citation Sources
  • Insert Citations for Bibliographies
  • Create and Manage Reference Tables
  • Insert Tables of Contents
  • Customize Tables of Content
  • Insert Bibliographies

Module 5: Insert and Format Graphic Elements

  • Insert Illustrations and Text Boxes
  • Insert Shapes
  • Insert Pictures
  • Insert 3D Models
  • Insert SmartArt Graphics
  • Insert Screenshots and Screen Clippings
  • Insert Text Boxes
  • Format Illustrations and Text Boxes
  • Apply Artistic Effects
  • Apply Picture Effects and Picture Styles
  • Remove Picture Background
  • Format Graphic Elements
  • Format SmartArt Graphics
  • Format 3D Models
  • Add Text to Graphic Elements
  • Add and Modify Text in Text Boxes
  • Add and Modify Text in Shapes
  • Add and Modify SmartArt Graphic Content
  • Modify Graphic Elements
  • Position Objects
  • Wrap Text Around Objects
  • Add Alternative Text to Objects for Accessibility

Module 6: Manage Document Collaboration

  • Add and Manage Comments
  • Add Comments
  • Review and Reply to Comments
  • Resolve Comments
  • Delete Comments
  • Manage Change Tracking
  • Track Changes
  • Review Tracked Changes
  • Accept and Reject Tracked Changes
  • Lock and Unlock Change Tracking

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Who should attend this Microsoft Word MO100 Training Course?

The Microsoft Word MO100 Course in the United States is designed for a wide range of professionals and individuals who are looking to enhance their word processing skills using Microsoft Word. Here are some professionals who can particularly benefit from this course:

  • Office Administrators
  • Writers
  • Journalists
  • Academics and Researchers
  • Business Professionals
  • Legal Professionals
  • HR Professionals

Prerequisites of the Microsoft Word MO100 Training Course

There are no formal prerequisites for the Microsoft Word MO100 Course.

Microsoft Word MO100 Training Course Overview

Microsoft Word is a versatile and widely used word processing software developed by Microsoft in the United States. It has become an indispensable tool for creating, editing, and formatting documents, ranging from simple letters and reports to complex research papers and business documents. It is the go-to solution for collaborative work since it enables an interface that matches screen text with the final output on a given page.

Professionals across various industries, including Office Administrators, Writers, Educators, and Business Executives, should aim to master Microsoft Word in the United States. This application is a cornerstone for creating professional documents, reports, and communications. In an increasingly digital workplace, the ability to efficiently harness the capabilities of Microsoft Word is a valuable asset that can boost productivity and enhance one's professional image.

The Knowledge Academy's 1-day Microsoft Word MO100 Course in the United States offers a condensed yet comprehensive learning experience. Delegates will gain proficiency in document creation, formatting, and collaboration features, enabling them to produce high-quality documents efficiently. This course is designed to empower individuals with practical skills that can be immediately applied in their work.

Course Objectives:

  • To locate and remove hidden properties and personal information
  • To insert symbols and special characters within text and paragraphs
  • To save documents in alternative file formats and modify print settings
  • To know about showing and hiding formatting symbols and hidden text
  • To change page setup options for a section and format text in multiple columns
  • To manage document collaboration by managing comments and change tracking

At the end of this Microsoft 365 Training in the United States, delegates will be able to create professional documents, multicolumn newsletters, resumes, and instruction documents. They will also be able to insert and format graphic elements by inserting illustrations, adding text to graphic elements, and modifying graphic elements.

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What’s included in this Microsoft Word MO100 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Word Expert MO101 Training Course Outline

Module 1: Manage Document Options and Settings

  • Manage Documents and Templates
  • Modify Existing Document Templates
  • Manage Document Versions
  • Compare and Combine Multiple Documents
  • Link to External Document Content
  • Enable Macros in a Document
  • Customize the Quick Access Toolbar
  • Display Hidden Ribbon Tabs
  • Change the Normal Template Default Font
  • Prepare Documents for Collaboration
  • Restrict Editing
  • Protect Documents by Using Passwords
  • Use and Configure Language Options
  • Configure Editing and Display Languages
  • Use Language-Specific Features

Module 2: Use Advanced Editing and Formatting Features

  • Find, Replace, and Paste Document Content
  • Find and Replace Text by Using Wildcards and Special Characters
  • Find and Replace Formatting and Styles
  • Apply Paste Options
  • Configure Paragraph Layout Options
  • Configure Hyphenation and Line Numbers
  • Set Paragraph Pagination Options
  • Create and Manage Styles
  • Create Paragraph and Character Styles
  • Modify Existing Styles
  • Copy Styles to Other Documents or Templates

Module 3: Create Custom Document Elements

  • Create and Modify Building Blocks
  • Create QuickParts
  • Manage Building Blocks
  • Create Custom Design Elements
  • Create Custom Color Sets
  • Create Custom Font Sets
  • Create Custom Themes
  • Create Custom Style Sets
  • Create and Manage Indexes
  • Mark Index Entries
  • Create Indexes
  • Update Indexes
  • Create and Manage Tables of Figures
  • Insert Figure and Table Captions
  • Configure Caption Properties
  • Insert and Modify a Table of Figures

Module 4: Use Advanced Word Features

  • Manage Forms, Fields, and Controls
  • Add Custom Fields
  • Modify Field Properties
  • Insert Standard Content Controls
  • Configure Standard Content Controls
  • Create and Modify Macros
  • Record Simple Macros
  • Name Simple Macros
  • Edit Simple Macros
  • Copy Macros to Other Documents or Templates
  • Perform Mail Merges
  • Manage Recipient Lists
  • Insert Merged Fields
  • Preview Merge Results
  • Create Merged Documents, Labels, and Envelopes

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Who should attend this Microsoft Word Expert MO101 Training Course?

The Microsoft Word Expert MO101 Course in the United States is tailored for individuals who already have a strong foundational knowledge of Microsoft Word and aim to master its advanced features. The professionals who will benefit the most from this course are:

  • Writers
  • Legal Professionals
  • Business Analysts
  • Project Managers
  • Academic Researchers
  • Office Administrators
  • Publication Designers

Prerequisites of the Microsoft Word Expert MO101 Training Course

For the Microsoft Word Expert MO101 Training, delegates should have a foundational knowledge of Microsoft Word and its basic functionalities.

Microsoft Word Expert MO101 Course Overview

The Microsoft Word Expert MO101 Certification Course in the United States is a specialized segment of Microsoft 365 Training, designed for those looking to master advanced features of Microsoft Word. This course, part of the broader spectrum of Microsoft 365 Courses, delves into the intricate functionalities of Word, making it relevant in today's digitally driven workspace.

Professionals like Editors, Administrative Staff, and Project Managers will greatly benefit from this course in the United States. Mastery of Microsoft Word at an expert level is crucial in fields where document accuracy, formatting, and efficient content management are key. Those aiming to achieve certification will find this course essential in their journey to become certified experts.

The Knowledge Academy's 1-day training in the United States on this subject is intensive and skill-focused. It guides delegates through advanced Word functionalities, enhancing their proficiency in a short time frame. This Course is structured to provide hands-on experience, ensuring that participants leave with practical skills that can be immediately applied in their professional environment.

Course Objectives:

  • To provide an in-depth understanding of advanced formatting and layout options in Microsoft Word
  • To equip delegates with skills for efficient document collaboration and review processes
  • To enhance proficiency in managing long documents and large volumes of text
  • To teach advanced document customization techniques for professional presentations
  • To offer insights into integrating Microsoft Word with other Microsoft 365 applications
  • To prepare delegates for the Microsoft Word Expert MO101 Certification exam

Upon completing this Microsoft 365 Training in the United States, delegates will not only be adept in utilizing Microsoft Word at an expert level but will also be well-prepared to take the MO101 Certification exam. This accomplishment will significantly elevate their professional value and open doors to advanced career opportunities.

Show moredown

What’s included in this Microsoft Word Expert MO101 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (4 days)

Online Self-paced (32 hours)

Managing Microsoft Teams MS700 Course Outline

Module 1: Explore Microsoft Teams

  • Introduction
  • Explore Capabilities in Microsoft Teams
  • Explore Microsoft Teams Integration with Microsoft 365
  • Explore Microsoft Teams Integration with Microsoft Power Platform
  • Illustrate Microsoft Teams Architecture
  • Describe Microsoft Teams with Microsoft 365 Groups
  • Describe Microsoft Teams with SharePoint and OneDrive
  • Describe Microsoft Teams with Exchange
  • Understand Microsoft Teams Certified Solutions

Module 2: Plan and Deploy Microsoft Teams

  • Introduction
  • Designate Teams Admin Roles
  • Understand Teams Management Tools
  • Plan for Teams Rollout
  • Plan for Teams Adoption
  • Plan for Teams Licensing
  • Deploy Microsoft Teams Clients

Module 3: Implement Lifecycle Management and Governance for Microsoft Teams

  • Introduction
  • Plan for Lifecycle Management
  • Plan for Teams Governance
  • Manage Microsoft 365 Groups Creation
  • Configure Microsoft 365 Groups Expiration Policy
  • Configure Microsoft 365 Groups Naming Policy
  • Plan Policy Assignment for Users and Groups
  • Create and Manage Policy Packages
  • Manage Teams Preview Features Using Teams Update Policies
  • Create and Manage Teams Templates and Template Policies

Module 4: Monitor Your Microsoft Teams Environment

  • Introduction
  • Monitor Microsoft Teams Usage Reports
  • Monitor Microsoft 365 Usage Reports
  • Interpret Microsoft Adoption Score
  • Manage User Access with Azure Active Directory Access Reviews
  • Monitor the Microsoft 365 Network Connectivity Dashboard
  • Manage Teams Notifications and Alerts
  • Manage Feedback Policies

Module 5: Manage Access for External Users

  • Introduction
  • Understand Features in Azure Active Directory
  • Work with External Users in Microsoft Teams
  • Manage Access for External Users
  • Manage External Collaboration in Microsoft 365
  • Manage External Access in Microsoft Teams
  • Manage Guest Access in Microsoft Teams
  • Manage File Sharing in SharePoint and OneDrive

Module 6: Implement Security for Microsoft Teams

  • Introduction
  • Configure Conditional Access and Multifactor Authentication for Microsoft Teams
  • Configure Safe Attachments for Microsoft Teams
  • Configure Safe Links for Microsoft Teams
  • Examine the Defender for Cloud Apps
  • Monitor Security Reports for Microsoft Teams
  • Plan and Configure Enhanced Encryption Policies

Module 7: Implement Compliance for Microsoft Teams

  • Introduction
  • Create and Manage Sensitivity Labels
  • Create and Manage Retention Policies
  • Create and Manage Data Loss Prevention Policies
  • Deploy Communication Compliance
  • Enable Scoped Directory Search
  • Create Information Barrier Policy
  • Create Security and Compliance Alerts for Microsoft Teams

Module 8: Plan and Configure Network Settings for Microsoft Teams

  • Introduction
  • Examine Network Requirements for Microsoft Teams
  • Plan for Network Deployment Using Network Planner
  • Configure Network Ports and Protocols for Microsoft Teams
  • Implement Quality of Service
  • Configure Reporting Labels for Location-Enhanced Call Analytics Reports
  • Configure Tenant Data for Call Quality Dashboard Reports
  • Assess Network Readiness
  • Manage Network Topology

Module 9: Create and Manage Teams

  • Introduction
  • Create Teams
  • Create a Team from Existing Resources
  • Plan and Create Org-Wide Teams
  • Manage Teams
  • Manage Users in a Team
  • Configure Dynamic Membership
  • Archive, Restore, and Delete a Team

Module 10: Manage Collaboration Experiences for Chat and Channels

  • Introduction
  • Create and Manage Channels in a Team
  • Create and Manage Teams Policies for Channels
  • Configure Teams Settings
  • Create and Manage Messaging Policies
  • Manage Channel Moderation
  • Manage Access to Channels

Module 11: Manage Apps for Microsoft Teams

  • Introduction
  • Explore Apps in Microsoft Teams
  • Describe Admin Settings for Teams Apps
  • Manage Access to Teams Apps at the Organization Level
  • Create and Manage App Permission Policies
  • Create and Manage App Setup Policies
  • Manage Permissions and Consent for Teams Apps
  • Plan and Configure Connectors
  • Manage Custom Apps Uploads
  • Publish Custom Apps to Microsoft Teams
  • Manage Purchasing of Apps in the Microsoft Teams App Store
  • Customize the Organization's App Store
  • Customize the Branded Experience of an App

Module 12: Introduction to Teams Meetings and Calling

  • Introduction
  • Overview of Teams Meetings and Events
  • Overview of Teams Phone
  • Overview of Auto Attendants and Call Queues
  • Overview of Teams Devices

Module 13: Manage Meetings and Events Experiences

  • Introduction
  • Explore Meetings and Events in Microsoft Teams
  • Configure Meeting Settings
  • Create and Manage Meeting Policies
  • Configure Audio Conferencing
  • Create and Manage Meeting Templates and Template Policies
  • Create and Manage Meetings Customization Policies
  • Configure Live Events Settings
  • Create and Manage Live Events Policies
  • Examine Live Events Across Microsoft 365

Module 14: Plan for Microsoft Teams Rooms and Surface Hub

  • Introduction
  • License Requirements for Microsoft Teams Rooms and Shared Devices
  • Differences Between Microsoft Teams Rooms on Android and Windows
  • Understand Microsoft Teams Rooms on Surface Hub 2S
  • Plan Teams Room Accessories, Components, and Peripherals
  • Understand Teams Rooms Management Options

Module 15: Configure, Deploy, and Manage Teams Devices

  • Introduction
  • Manage Microsoft Teams Phones
  • Manage Microsoft Teams Room Systems
  • Microsoft Teams Rooms Management Options
  • Manage Surface Hub 2S Devices
  • Configure Microsoft Teams SIP Gateway
  • Manage Microsoft Teams Displays
  • Remote Provisioning and Sign-In for Teams Phones
  • Update Microsoft Teams Devices Remotely
  • Manage Microsoft Teams Device Tags

Module 16: Plan for Teams Phone

  • Introduction
  • Plan to Deploy Teams Phone
  • Plan for Teams Phone PSTN Connectivity
  • Determine License Requirements
  • Plan for Teams Phone Devices
  • Plan and Design Teams Phone Features
  • Plan for Voicemail

Module 17: Configure and Deploy Teams Phone

  • Introduction
  • Configure Emergency Calling for Teams Calling Plans
  • Manage and Configure Microsoft PSTN Numbers
  • Configure Operator Connect and Teams Phone Mobile
  • Configure Teams Phone Policies
  • Create and Manage Teams Policies
  • Configure Audio Conferencing

Module 18: Configure and Manage Voice Users

  • Introduction
  • Enable Users for Teams Phone
  • Enable Additional Calling Features for Teams Phone
  • Enable Users for Teams Phone Mobile

Module 19: Configure Auto Attendants and Call Queues

  • Introduction
  • Design Call Flows for Auto Attendants and Call Queues
  • Configure Auto Attendants and Call Queues
  • Deploy a Channel-Based Call Queue
  • Configure Resource Accounts
  • Configure Microsoft 365 Groups for Voicemail
  • Interpret Call Queue Conference Modes
  • Interpret Call Queue Routing Methods
  • Configure Holidays for Auto Attendants and Call Queues
  • Configure Custom Music on Hold

Module 20: Troubleshoot Audio, Video, and Client Issues

  • Introduction
  • Troubleshoot Teams
  • Collect and Identify Logs
  • Clear Microsoft Teams Client Cache
  • Identify Issues with Call Analytics
  • Identify Issues with Call Quality Dashboard
  • Use Power BI to Analyse Call Quality Dashboard Data
  • Identify Issues with the Direct Routing Health Dashboard

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Who should attend this Managing Microsoft Teams MS700 Training Course?

The Managing Microsoft Teams MS700 Course in the United States is intended for professionals in various roles who are responsible for managing and administrating Microsoft Teams within their organization. This training is suitable for the following professionals:

  • IT Administrators
  • Microsoft 365 Administrators
  • Collaboration Administrators
  • Communication Specialists
  • Help Desk Professionals
  • Network Administrators
  • Unified Communications Managers

Prerequisites of the Managing Microsoft Teams MS700 Training Course

Before attending this course, delegates should have:

  • A proficient understanding of basic functional experience with Microsoft 365 services
  • A proficient understanding of general IT practices, including using PowerShell

Managing Microsoft Teams MS700 Course Overview

The Managing Microsoft Teams MS700 Course in the United States is a vital component of Microsoft Training, designed to equip professionals with comprehensive skills in managing and optimizing Microsoft Teams. As the world increasingly shifts towards remote work and digital collaboration, mastering Microsoft Teams has become crucial for effective team communication and project management.

Professionals in IT management, project coordination, and team leadership roles will find this course in the United States particularly beneficial. Understanding the intricacies of Microsoft Teams is essential for these professionals to facilitate seamless collaboration and maintain operational efficiency. The knowledge gained from this course is also a steppingstone towards Microsoft 365 Certification.

The 4-day training offered by the Knowledge Academy in the United States is tailored to provide immediate, practical benefits to delegates. It focuses on real-world applications and hands-on experience, ensuring that delegates can apply their learning directly to their workplace scenarios. This Course is not just about theoretical knowledge; it's about empowering professionals with the tools and insights needed to effectively manage teams in a Microsoft 365 environment.

Course Objectives:

  • To provide a deep understanding of Microsoft Teams' functionality and its role within the Microsoft 365 suite
  • To equip delegates with skills to configure, manage, and troubleshoot Microsoft Teams effectively
  • To enhance delegates' ability to use Teams for effective collaboration and communication
  • To train participants in managing security and compliance within Microsoft Teams
  • To prepare delegates for the Microsoft 365 certification related to Microsoft Teams management
  • To impart best practices for deploying and managing Teams across an organization

Upon completing the Managing Microsoft Teams MS700 Course in the United States, delegates will emerge with a robust set of skills and knowledge. They will be well-equipped to enhance collaboration and efficiency in their organizations, leveraging the full potential of Microsoft Teams as part of their Microsoft 365 Training.

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What's included in this Managing Microsoft Teams MS700 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Microsoft Teams Voice Engineer MS720 Course Outline

Module 1: Plan and Configure Teams Phone

  • Plan for Teams Phone
  • Plan and Optimize Network Performance for Teams Phone
  • Migrate Voice Services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure Auto Attendants and Call Queues
  • Configure and Deploy Direct Routing
  • Extend Teams Phone with Additional Services

Lab: Prepare the Lab Environment

  • Configure Lab Environment
  • Assign Permissions
  • Validate and Manage Licenses
  • Setup PowerShell for Microsoft Teams Administration

Lab: Configure Environment for Teams Phone

  • Evaluate Network Requirements with the Network Planner
  • Use the Teams Network Assessment Tool
  • Configure a Basic Network Topology for Dynamic Emergency Calling
  • Configure Voice Policies
  • Prepare Users for Calling
  • Configure Audio Conferencing Settings
  • Configure Call Queues and Auto Attendants

Module 2: Manage Teams Phone

  • Configure and Manage Voice Users
  • Configure, Deploy, and Manage Teams Devices
  • Monitor and Troubleshoot Teams Phone

Lab: Manage Teams Phone Environment

  • Manage Voice Users
  • Manage Teams Devices
  • Monitor and Troubleshoot Teams Phone

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Who should attend this Microsoft Teams Voice Engineer MS720 Course?

The Microsoft Teams Voice Engineer MS720 Course in the United States is designed to provide professionals with the skills and knowledge necessary to design, implement, and handle voice solutions employing Microsoft Teams. It can be beneficial for professionals, including:

  • Unified Communications Engineers
  • Network Engineers
  • VoIP Engineers
  • Technical Consultants
  • Microsoft Teams Administrators
  • Collaboration Solution Architects
  • Technical Consultants

Prerequisites of the Microsoft Teams Voice Engineer MS720 Course

There are no formal prerequisites for this Microsoft Teams Voice Engineer MS720 Course.

Microsoft Teams Voice Engineer MS720 Course Overview

The Microsoft Teams Voice Engineer MS720 Course in the United States is a specialized segment of Microsoft 365 Training, focusing on the integration and management of voice capabilities within Microsoft Teams. As businesses increasingly rely on Microsoft 365 tools for collaboration and communication, understanding these features becomes vital. This course delves into the technical aspects of voice communication in Teams, an essential component of modern digital workplaces.

In today's interconnected work environment, proficiency in Microsoft Teams voice functionalities is crucial. The course in the United States is particularly beneficial for IT professionals, network engineers, and communication specialists who aim to master Microsoft 365 Courses. These professionals are responsible for implementing, managing, and troubleshooting voice solutions in Microsoft Teams, making this knowledge indispensable for their roles.

This 3-day training provided by the Knowledge Academy in the United States is an intensive and focused approach to certification. Delegates will receive hands-on experience and expert guidance, essential for mastering this Course. The training will equip them with the skills needed to efficiently manage voice solutions in Microsoft Teams, enhancing their capabilities within the Microsoft 365 suite.

Course Objectives:

  • To provide a comprehensive understanding of voice features in Microsoft Teams
  • To equip delegates with skills for configuring and managing voice settings and policies
  • To enable hands-on experience in troubleshooting voice-related issues in Teams
  • To prepare participants for the certification in voice engineering
  • To enhance knowledge in integrating external voice services with Microsoft Teams
  • To ensure delegates are up to date with the latest advancements in Microsoft Teams voice technologies

Upon completion of the Microsoft Teams Voice Engineer MS720 Course {location], delegates will have a thorough understanding and practical skills in managing Microsoft Teams voice functionalities. This accomplishment will not only bolster their technical expertise but also significantly increase their value in the evolving digital workplace.

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What’s included in this Microsoft Teams Voice Engineer MS720 Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft PowerPoint MO300 Training Course Outline

Module 1: Manage Presentations

  • Modify Slide Masters, Handout Masters, and Note Masters
  • Change the Slide Master Theme or Background
  • Modify Slide Master Content
  • Create Slide Layouts
  • Modify Slide Layouts
  • Modify the Handout Master
  • Modify the Notes Master
  • Change Presentation Options and Views
  • Change Slide Size
  • Display Presentations in Different Views
  • Set Basic File Properties
  • Configure Print Settings for Presentations
  • Print All or Part of a Presentation
  • Print Notes Pages
  • Print Handouts
  • Print in Color, Grayscale, or Black and White
  • Configure and Present Slide Shows
  • Create Custom Slide Shows
  • Configure Slide Show Options
  • Rehearse Slide Show Timing
  • Set Up Slide Show Recording Options
  • Present Slide Shows by Using Presenter View
  • Prepare Presentations for Collaboration
  • Mark Presentations as Final
  • Protect Presentations by Using Passwords
  • Inspect Presentations for Issues
  • Add and Manage Comments
  • Preserve Presentation Content
  • Export Presentations to Other Formats

Module 2: Manage Slides

  • Insert Slides
  • Import Word Document Outlines
  • Insert Slides from Another Presentation
  • Insert Slides and Select Slide Layouts
  • Insert Summary Zoom Slides
  • Duplicate Slides
  • Modify Slides
  • Hide and Unhide Slides
  • Modify Individual Slide Backgrounds
  • Insert Slide Headers, Footers, and Page Numbers
  • Order and Group Slides
  • Create Sections
  • Modify Slide Order
  • Rename Sections

Module 3: Insert and Format Text, Shapes, and Images

  • Format Text
  • Apply Formatting and Styles to Text
  • Format Text in Multiple Columns
  • Create Bulleted and Numbered Lists
  • Insert Links
  • Insert Hyperlinks
  • Insert Section Zoom Links and Slide Zoom Links
  • Insert and Format Images
  • Resize and Crop Images
  • Apply Built-In Styles and Effects to Images
  • Insert Screenshots and Screen Clippings
  • Insert and Format Graphic Elements
  • Insert and Change Shapes
  • Draw by Using Digital Ink
  • Add Text to Shapes and Text Boxes
  • Resize Shapes and Text Boxes
  • Format Shapes and Text Boxes
  • Apply Built-In Styles to Shapes and Text Boxes
  • Add Alt Text to Graphic Elements for Accessibility
  • Order and Group Objects on Slides
  • Order Shapes, Images, and Text Boxes
  • Align Shapes, Images, and Text Boxes
  • Group Shapes and Images
  • Display Alignment Tools

Module 4: Insert Tables, Charts, SmartArt, 3D Models, and Media

  • Insert and Format Tables
  • Create and Insert Tables
  • Insert and Delete Table Rows and Columns
  • Apply Built-In Table Styles
  • Insert and Modify Charts
  • Create and Insert Charts
  • Modify Charts
  • Insert and Format SmartArt Graphics
  • Insert SmartArt Graphics
  • Convert Lists to SmartArt Graphics
  • Add and Modify SmartArt Graphic Content
  • Insert and Modify 3D Models
  • Insert 3D Models
  • Modify 3D Models
  • Insert and Manage Media
  • Insert Audio and Video Clips
  • Create and Insert Screen Recordings
  • Configure Media Playback Options

Module 5: Apply Transitions and Animations

  • Apply and Configure Slide Transitions
  • Apply Basic And 3D Slide Transitions
  • Configure Transition Effects
  • Animate Slide Content
  • Animate Text and Graphics Elements
  • Animate 3d Models
  • Configure Animation Effects
  • Configure Animation Paths
  • Reorder Animations on a Slide
  • Set Timing for Transitions
  • Set Transition Effect Duration
  • Configure Transition Start and Finish Options

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Who should attend this Microsoft PowerPoint MO300 Training Course?

The Microsoft PowerPoint MO300 Course in the United States is designed for individuals who are looking to gain an in-depth understanding of PowerPoint's features for creating compelling presentations. The following professionals will benefit from this course:

  • Business Professionals
  • Educators
  • Students
  • Project Managers
  • Training Coordinators
  • Designers
  • Event Planners

Prerequisites of the Microsoft PowerPoint MO300 Training Course

For the Microsoft PowerPoint MO300 Course in the United States, delegates should ideally have a basic understanding of PowerPoint functionalities, including slide creation and basic formatting.

Microsoft PowerPoint MO300 Training Course Overview

Microsoft PowerPoint in the United States is a professional presentation tool that has been around for decades. It has several features that make it an effective presentation tool. PowerPoint's major purpose is to assist with visual demonstrations for group presentations in the business environment. Presentations are organized as a sequence of individually prepared "slides" that contain text, images, or other items.

This training course in the United States helps learners to edit, create, and improve presentations and slideshows, as well as how to construct and manage presentations, develop slide content, apply transitions and animations, insert and format shapes and slides, and manage numerous presentations, among other things. Adding PowerPoint skills to their profiles will surely help them climb the ladder of success, both in terms of value and career opportunities.

In this 1-day Microsoft PowerPoint MO-300 Training in the United States, delegates will gain a thorough understanding of all the comprehensive concepts about using PowerPoint properly. During this course, delegates will learn how to create slide layouts, modify slide layouts, modify the handout master, and modify the notes master. They will also learn how to print notes pages, handouts, color, grayscale, or black and white printing, and how to practice slide show timing.

Course Objectives:

  • To import outlines from Word documents and insert slides from another presentation
  • To mark presentations as final and protect presentations by using passwords
  • To preserve presentation content and export presentations to other formats
  • To format text in multiple columns and create bulleted and numbered list
  • To insert SmartArt graphics and convert lists to SmartArt graphics
  • To configure animation paths and reorder animations on a slide

At the end of this Microsoft 365 Training in the United States, delegates will be able to create custom slide shows, change slide sizes, and display presentations in different views. They will also be able to incorporate an excel spreadsheet, videos, and audio into their presentations with ease.

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What’s included in this Microsoft PowerPoint MO300 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Building Applications and Solutions with Microsoft 365 Core Services MS600 Course Outline

Module 1: Implement Microsoft Identity

In this module, you will learn to implement Microsoft identity including registering an application, implanting authentication, configuring permissions to consume an API, and creating a service to access Microsoft Graph.

Lessons

  • Getting Started with Microsoft Identity
  • Application types in Microsoft identity
  • Permissions and Consent Framework
  • Secure custom APIs with Microsoft Identity
  • Work with users, groups, and roles in custom apps and APIs

Lab: Implement Microsoft identity

  • Exercise - Different types of tokens used in Microsoft identity
  • Exercise - Single-page apps
  • Exercise - Web apps that sign in users and call APIs
  • Exercise - Daemon and non-interactive apps
  • Exercise - Understanding permissions and the consent framework in the Microsoft identity platform
  • Exercise - Delegated permissions and consent
  • Exercise - Application permissions and consent
  • Exercise - Create and secure a web API with Microsoft identity
  • Exercise - Call secured APIs from web applications
  • Exercise - Call secured APIs from daemon apps
  • Exercise - Create and secure a web app with Microsoft identity
  • Exercise - Utilize security groups in custom apps and APIs secured with Microsoft identity
  • Exercise - Leverage application roles in custom apps

After completing this module, students will be able to

  • Register an application in Azure AD
  • Implement authentication
  • Configure permissions to consume an API
  • Create a service to access Microsoft Graph

Module 2: Build apps with Microsoft Graph

In this module you will learn how to access user data, explore query parameters, manage a group lifecycle, access files, and optimize network traffic using Microsoft Graph.

Lessons

  • Optimize data usage with query parameters
  • Optimize network traffic with Microsoft Graph
  • Access user data from Microsoft Graph
  • Manage Group lifecycle with Microsoft Graph
  • Access Files with Microsoft Graph
  • Use change notifications and track changes with Microsoft Graph

Lab: Build apps with Microsoft Graph

  • Exercise - Retrieve and control information returned from Microsoft Graph
  • Exercise - Expand related entities and search content in Microsoft Graph
  • Exercise - Reduce traffic with batched requests
  • Exercise - Understand throttling in Microsoft Graph
  • Exercise - Avoid throttling and implement throttling strategies
  • Exercise - Eliminate polling Microsoft Graph with the delta query
  • Exercise - Working with users in the organization
  • Exercise -User profiles and related users
  • Exercise - Modifying users
  • Exercise - Working with groups in the organization
  • Exercise - Users and their groups
  • Exercise - Manage group lifecycle
  • Exercise - Access and download files from OneDrive
  • Exercise - Uploading files to OneDrive
  • Exercise - Work with file relationships and trends in OneDrive
  • Exercise - Azure AD apps .NET core web APIs
  • Exercise - Microsoft Graph change notifications
  • Exercise - Track changes with Microsoft Graph

After completing this module, students will be able to:

  • Access user data with Microsoft Graph
  • Work with data using queries on Microsoft Graph
  • Manage a group lifecycle on Microsoft Graph
  • Optimize network traffic using Microsoft Graph

Module 3: Extend Microsoft 365

In this module you will learn about SharePoint Framework web parts, extensions, and how to package and deploy a SPFx solution. You will also work with Office Add-ins, task pane add-ins, JavaScript APIs, Office UI Fabric, and actionable messages with adaptive cards.

Lessons

  • Introduction to customizing and extending SharePoint
  • Introduction to Office client customization with add-ins

Lab: Extend Microsoft 365

  • Exercise - Create and configure your SharePoint Online developer tenant
  • Exercise - Interact with SPFx client-side web parts in modern sites

After completing this module, students will be able to:

  • Package and deploy a SharePoint Framework solution
  • Utilize consumption of Microsoft Graph
  • Work with web parts as Team Tabs

Module 4: Develop apps for Microsoft Teams

In this module you will look at the components of a Teams App, work with webhooks, tabs, and conversational bots.

Lessons

  • Overview of building apps for Microsoft Teams
  • Task-oriented interactions with messaging extensions
  • Tabs in Microsoft Teams
  • Create interactive conversational bots
  • Collect input with task modules
  • Webhooks in Microsoft Teams
  • The Microsoft Graph teamwork endpoint
  • Authentication and single sign-on in Microsoft Teams
  • Deploy your Microsoft Teams app

Lab: Develop apps for Microsoft Teams

  • Exercise - Create action command messaging extensions
  • Exercise - Create search command messaging extensions
  • Exercise - Implement link unfurling messaging extensions
  • Exercise - Create a custom Microsoft Teams personal tab
  • Exercise - Create a custom Microsoft Teams channel tab
  • Exercise - Creating conversational bots
  • Exercise - Bots in channels and group chats
  • Exercise - Sending proactive messages from bots
  • Exercise - Collecting user input with task modules
  • Exercise - Using adaptive cards and deep links in task modules
  • Exercise - Using task modules with bots
  • Exercise - Creating outgoing webhooks
  • Exercise - Creating incoming webhooks
  • Exercise - Getting started with the teamwork endpoint
  • Exercise - Configure a built-in tab with Microsoft Graph
  • Exercise - Use Microsoft Graph to post to the activity feed
  • Exercise - Implement single sign-on for Microsoft Teams apps
  • Exercise - Implement single sign-on with Microsoft Teams tabs
  • Exercise - Implement single sign-on with Microsoft Teams bots
  • Exercise - Manage apps in the Developer Portal
  • Exercise - Upload an app to a user or team
  • Exercise - Publish an app to your organization
  • Exercise - Automate app deployment

After completing this module, students will be able to:

  • Recognize the components of a Teams App
  • Work with webhooks in Microsoft Teams
  • Create tabs in Microsoft Teams
  • Create and register outgoing webhooks
  • Create conversational bots
  • Use the Microsoft Graph Teamwork endpoint
  • Implement single sign-on authentication
  • Deploy a Microsoft Teams app

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Who should attend this Building Applications and Solutions with Microsoft 365 Core Services MS600 Training Course?

The Building Applications and Solutions with Microsoft 365 Core Services MS600 Training is suitable for a range of professionals who want to develop applications and solutions within the Microsoft 365 ecosystem. This training in the United States is relevant for:

  • Developers
  • IT Professionals
  • Solution Architects
  • Application Developers
  • SharePoint Developers
  • Microsoft 365 Administrators
  • Software Engineers

Prerequisites of the Building Applications and Solutions with Microsoft 365 Core Services MS600 Training Course

Before attending this course, candidates should have:

  • 1-2 years' experience as a Developer. This course assumes candidates know how to code and have a basic understanding of REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities including Azure AD and Microsoft accounts, Azure AD B2C, and permission/consent concepts.
  • It is recommended that candidates have some experience developing solutions on Microsoft Teams and/or SharePoint Framework through all phases of software development.

Building Applications and Solutions with Microsoft 365 Core Services MS600 Course Overview

The Building Applications and Solutions with Microsoft 365 Core Services MS600 Course in the United States is an essential component of Microsoft 365 Training, designed to enhance the understanding of Microsoft 365 core services. This course is tailored to meet the evolving needs of professionals who seek to leverage Microsoft 365's full potential in application and solution development.

Microsoft 365 Courses in the United States are crucial for IT Professionals, Developers, and System Administrators aiming to excel in creating efficient, innovative solutions using Microsoft 365. Mastery in these areas is vital for professionals looking to acquire a competitive edge and contribute significantly to their organizations' digital transformation initiatives.

This 5-day training by the Knowledge Academy in the United States will provide delegates with a comprehensive insight into Microsoft 365 core services. The course is structured to offer practical, hands-on experience, ensuring that participants are well-prepared to apply their learning in real-world scenarios, thus making it a pivotal part of certification.

Course Objectives:

  • To understand the key components and capabilities of Microsoft 365 core services
  • To develop skills in building applications and solutions within the Microsoft 365 framework
  • To learn best practices for integrating Microsoft 365 services with existing IT infrastructure
  • To enhance knowledge in managing and maintaining Microsoft 365-based solutions
  • To prepare for certification through focused, expert-led training
  • To gain practical experience through real-world scenarios and application-based learning

Upon completion of this course in the United States, delegates will be equipped with the knowledge and skills to build and maintain effective solutions using Microsoft 365 core services. This empowerment will lead to improved productivity, innovation, and a significant boost in their professional development.

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What's included in this Building Applications and Solutions with Microsoft 365 Core Services MS600 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Outlook 2019 MO400 Training Course Outline

Module 1: Manage Outlook Settings and Processes

  • Customize Outlook Settings
  • Change the Display of Messages, Calendar Items, Contact Records, and Tasks
  • Add Accounts
  • Configure Automatic Replies
  • Configure Mail Settings
  • Specify Default Fonts for New Messages and Responses
  • Customize Reply Message Settings
  • Create, Assign, and Modify Signatures
  • Perform Search Operations
  • Create Search Folders
  • Search for Messages, Calendar Items, Contacts, and Tasks
  • Search by Using Advanced Find
  • Print and Save Information
  • Print Message, Calendar, Contact, and Task Information
  • Save Message Attachments
  • Preview Message Attachments
  • Save Messages in Alternative Formats

Module 2: Manage Messages

  • Create Messages
  • Add or Remove Message Attachments
  • Designate Recipients by Using Courtesy Copy (Cc) and Blind Courtesy Copy (Bcc)
  • Use @Mention to Get Someone’s Attention
  • Forward and Reply to Messages
  • Flag Outgoing Messages for Follow Up
  • Set the Importance and Sensitivity of Outgoing Messages
  • Insert Message Content
  • Insert Hyperlinks
  • Insert Images
  • Add Signatures to Individual Messages
  • Organize and Manage Messages
  • Sort Messages
  • Create Folders
  • Move Messages Between Folders
  • Categorize Messages
  • Flag Received Messages
  • Ignore Conversations
  • Change the Display of Messages

Module 3: Manage Schedules

  • Create and Manage Calendars
  • Set Calendar Work Times
  • Manage Multiple Calendars
  • Create Appointments, Meetings, and Events
  • Create Recurring Calendar Items
  • Cancel Meetings
  • Create Calendar Items from Messages
  • Set Calendar Item Times and Time Zones
  • Set Up Meetings by Using the Scheduling Assistant
  • Set Availability for Calendar Items
  • Organize and Manage Appointments, Meetings, and Events
  • Forward Calendar Items
  • Configure Reminders
  • Invite Meeting Participants
  • Respond to Invitations
  • Update Individual or Recurring Calendar Items

Module 4: Manage Contacts and Tasks

  • Create and Manage Contact Records
  • Import Contacts from External Sources
  • Edit Contact Information
  • Share Contacts
  • Create and Manage Contact Groups
  • Create and Delete Contact Groups
  • Add Contacts to Existing Contact Groups
  • Update Contacts Within Contact Groups
  • Delete Contact Group Members
  • Create and Manage Tasks
  • Create and Manage Tasks

Show moredown

Who should attend this Microsoft Outlook 2019 MO400 Training Course?

The Microsoft Outlook 2019 MO400 Course in the United States is ideal for professionals and individuals who rely on email and calendar management tools in their day-to-day activities. The following professionals will benefit from this course:

  • Office Administrators
  • Executive Assistants
  • Project Managers
  • Sales Professionals
  • Customer Service Representatives
  • Business Owners
  • HR Professionals

Prerequisites of the Microsoft Outlook 2019 MO400 Training Course

There are no formal prerequisites for the Microsoft Outlook 2019 MO400 Course.

Microsoft Outlook 2019 MO400 Training Course Overview

Outlook allows you to send and receive emails, manage calendars, save contact names or numbers, and track tasks. Microsoft Outlook 2019 is the new version that comes with new features that are great for email marketers in the United States. Outlook’s major purposes are to assist with scheduling emails, creating new meetings, appointments, tasks, or contacts from one window, and sending similar emails quickly with quick parts.

Professionals across various industries, including office administrators, executives, sales representatives, and customer service professionals, should aim to master Microsoft Outlook in the United States. It serves as a pivotal tool for email communication, scheduling meetings, and maintaining contact databases. Proficiency in Microsoft Outlook streamlines daily tasks, enhances communication, and contributes to better time management, which is crucial for career success.

The Knowledge Academy's 1-day Microsoft Outlook 2019 MO400 Course in the United States provides a comprehensive understanding of Outlook's features and functionalities. Delegates will learn how to effectively manage emails, calendars, and contacts, resulting in improved productivity and organization. This course empowers delegates with practical skills that can be immediately applied in their professional roles, making them more efficient and effective in their daily tasks.

Course Objectives:

  • To enable participants to proficiently manage and organize their emails using Microsoft Outlook 2019
  • To teach delegates effective techniques for scheduling and managing appointments, meetings, and tasks within Outlook's calendar feature
  • To provide a thorough understanding of contact management, allowing delegates to maintain and utilize contact databases efficiently
  • To instruct delegates on advanced email management
  • To familiarize delegates with Outlook's collaboration tools, such as sharing calendars

Upon completion of this Microsoft 365 Training in the United States, delegates will benefit by gaining practical expertise in Microsoft Outlook 2019, enabling them to handle email communication, appointments, and contacts effectively.

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What’s included in this Microsoft Outlook 2019 MO400 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Office 365 Administrator Course Outline | MS030

Module 1: Planning and provisioning Office 365

This module reviews the features of Office 365 and identifies recent improvements to the service and describes the process of provisioning an Office 365 tenant. This module also identifies the challenges in deploying Office 365 and the benefits of the Microsoft FastTrack for Office 365 approach, as compared to the traditional plan, prepare, and migrate deployment process.

Lessons

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment

Lab : Provisioning Office 365

  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces

After completing this module, students will be able to:

  • Describe the features and benefits of Office 365
  • Provision new tenant accounts
  • Plan a pilot deployment of Office 365

Module 2: Managing Office 365 users and groups

This module explains how to manage users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface. This module also explains how to manage user passwords and configure multi-factor authentication.

Lessons

  • Managing user accounts and licenses
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access

Lab : Managing Office 365 users and passwords

  • Managing Office 365 users and licenses by using the Microsoft 365 admin center
  • Managing Office 365 password policies

Lab : Managing Office 365 groups and administration

  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring service administrators

After completing this module, students will be able to:

  • Manage user accounts and licenses by using the Microsoft 365 admin center
  • Manage passwords and authentication
  • Manage security and distribution groups by using the Microsoft 365 admin center
  • Manage Office 365 users and groups by using Windows PowerShell
  • Configure administrative access

Module 3: Configuring client connectivity to Microsoft Office 365

This module covers the different types of client software that you can use to connect to Office 365. It also explains the infrastructure requirements that the clients need to connect to Office 365, in addition to how to configure different types of Office 365 clients.

Lessons

  • Planning for Office 365 clients
  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients

Lab : Configuring client connectivity to Office 365

  • Configuring DNS records for Office 365 clients
  • Running the Office 365 connectivity analyzer tools
  • Connecting Office apps

After completing this module, students will be able to:

  • Plan for the deployment of Office 365 clients
  • Plan for, and troubleshoot, connectivity for Office 365 clients
  • Configure connectivity for Office 365 clients

Module 4: Planning and configuring directory synchronization

This module explains how to plan, prepare, and implement directory synchronization as a methodology for user and group management in an Office 365 deployment. It explains how to prepare an on-premises environment, and install and configure directory synchronization. It also explains how to manage Office 365 identities after you enable directory synchronization.

Lessons

  • Planning and preparing for directory synchronization
  • Implementing directory synchronization by using Azure AD Connect
  • Managing Office 365 identities with directory synchronization

Lab : Configuring directory synchronization

  • Preparing for directory synchronization
  • Configuring directory synchronization
  • Managing Active Directory users and groups

After completing this module, students will be able to:

  • Plan and prepare for directory synchronization
  • Implement directory synchronization by using Microsoft Azure Active Directory Connect (AD Connect)
  • Manage Office 365 identities with directory synchronization

Module 5: Planning and deploying Office 365 ProPlus

This module explains how to plan for a client deployment and ensure that users receive the tools that they need to interact with Office 365 effectively. It also explains the planning process, how to make Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, it describes how to set up Office telemetry so that administrators can track how users are interacting with Microsoft Office.

Lessons

  • Overview of Office 365 ProPlus
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office Telemetry and reporting

Lab : Managing Office 365 ProPlus installations

  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations

After completing this module, students will be able to:

  • Describe Office 365 ProPlus
  • Plan and manage user-driven Office 365 ProPlus deployments
  • Plan and manage centralized deployments for Office 365 ProPlus
  • Describe Office Telemetry and reporting

Module 6: Planning and managing Exchange Online recipients and permissions

This module describes Exchange Online, and explains how to create and manage recipient objects, and how to manage and delegate Exchange security.

Lessons

  • Overview of Exchange Online
  • Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online recipients and permissions

  • Configuring Exchange Online recipients
  • Configuring role-based access control

After completing this module, students will be able to:

  • Describe Exchange Online
  • Manage Exchange Online recipients
  • Plan and configure delegated administration

Module 7: Planning and configuring Exchange Online services

This module explains how to plan for and configure email flow, in addition to anti-malware and anti-spam settings in Office 365. It also explains how to plan and configure policies for Exchange clients. Additionally, it describes how to plan and configure a migration to Exchange Online.

Lessons

  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online

  • Configuring message transport settings

Lab : Configuring email protection and client policies

  • Configuring email protection
  • Configuring client access policies

After completing this module, students will be able to:

  • Plan and configure email flow in Office 365
  • Plan and configure anti-malware and anti-spam settings in Office 365
  • Plan and configure policies for Exchange clients
  • Plan and configure a migration to Exchange Online

Module 8: Planning and deploying Microsoft Teams

This module explains how to plan and configure Teams. It explains how to configure Teams user settings and clients, and plan for voice integration. It also explains how to transition from Skype for Business to Teams and how Teams integrates with other Office 365 services.

Lessons

  • Teams Explained
  • Deploying Teams
  • Authentication and Access
  • Transitioning Skype For Business to Microsoft Teams
  • Management and Reporting

Lab : Teams Overview

  • Manage Meeting Settings
  • Manage Messaging Policies
  • Manage Voice Settings
  • Manage Org-Wide Settings

After completing this module, students will be able to:

  • Plan and Configure Teams
  • Configure teams user settings and channels
  • manage Voice integration
  • Configure Organization wide settings in teams

Module 9: Planning and configuring SharePoint Online

This module describes how to configure SharePoint Online services. It explains how to plan and configure SharePoint site collections and external user sharing. It also provides a brief overview of additional portals, such as the video portal.

Lessons

  • Configuring SharePoint Online services
  • Planning and configuring SharePoint Online site collections
  • Planning and configuring external user sharing

Lab : Configuring SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring SharePoint Online site collections
  • Configuring and verifying external user sharing

After completing this module, students will be able to:

  • Configure SharePoint Online services
  • Plan and configure SharePoint Online site collections
  • Plan and configure external user sharing

Module 10: Planning and configuring an Office 365 collaboration solution

This module describes how to enable and configure Yammer Enterprise. It also explains how to configure OneDrive for Business and Office 365 groups.

Lessons

  • Planning and managing Yammer Enterprise
  • Planning and configuring OneDrive for Business
  • Configuring Office 365 groups

Lab : Planning and configuring an Office 365 collaboration solution

  • Configuring Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups

After completing this module, students will be able to:

  • Enable and configure Yammer Enterprise
  • Enable and configure Yammer Enterprise
  • Configure Office 365 groups

Module 11: Planning and configuring security and compliance in Office 365

This module describes the compliance features in Office 365 and how to manage them. It explains how to plan and configure Azure Information Protection. Additionally, it explains the security features in Office 365.

Lessons

  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Information Protection in Office 365
  • Managing the compliance features in Office 365

Lab : Configuring Rights Management and compliance

  • Configuring Rights Management in Office 365
  • Configuring compliance features

After completing this module, students will be able to:

  • Describe the compliance features in Office 365
  • Configure Azure Information Protection in Office 365
  • Manage the compliance features in Office 365

Module 12: Monitoring and troubleshooting Microsoft Office 365

This module explains how to troubleshoot issues with Office 365 connectivity and services, and how to monitor Office 365 service health.

Lessons

  • Troubleshooting Office 365
  • Monitoring Office 365 service health

Lab : Monitoring and troubleshooting Office 365

  • Monitoring Office 365
  • Monitoring service health and analyzing reports

After completing this module, students will be able to:

  • Troubleshoot Office 365 connectivity and service issues
  • Monitor Office 365 service health

Module 13: Planning and configuring identify federation

This module explains how identify federation works, and how you can use Active Directory Federation Services (AD FS) to implement identity federation. It also explains how to plan an AD FS deployment to support identify federation with Office 365. The module describes how to deploy AD FS to enable single sign-on (SSO) for Office 365. Finally, it describes hybrid solutions for Exchange Server, Skype for Business Server, and SharePoint Server.

Lessons

  • Understanding identity federation Planning an AD FS deployment
  • Deploy AD FS for identity federation with Office 365
  • Planning and implementing hybrid solutions (Optional)

Lab : Planning and configuring identity federation

  • Deploying Active Directory Federation Services (AD FS) and Web Application Proxy
  • Configuring federation with Microsoft Office 365
  • Verifying single sign-on (SSO)
  • Planning and configuring identify federation
  • Describe how identity federation works, and how you can use AD FS to implement identity federation
  • Plan an AD FS deployment to support identify federation with Office 365
  • Deploy AD FS for identity federation with Office 365
  • Describe hybrid solutions for Microsoft Exchange, Skype for Business, and SharePoint Servers

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Who should attend this Office 365 Administrator MS030 Training Course?

The Office 365 Administrator Course in the United States is designed to equip IT professionals with the skills and knowledge needed to effectively administer and manage Office 365 services and applications. This course is beneficial for the following professionals:

  • Office 365 Administrators
  • IT Administrators
  • Systems Administrators
  • Cloud Administrators
  • Collaboration Administrators
  • Messaging Administrators

Prerequisites of the Office 365 Administrator MS030 Course

Before attending this course, delegates must have:

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later
  • A minimum of one year of working experience with AD DS
  • A minimum of one year of working with name resolution, including DNS
  • Experience working with certificates, including Public Key Infrastructure (PKI) certificates
  • Experience working with Windows PowerShell
  • Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial, but not required

Office 365 Administrator Course Overview | MS030

Microsoft 365 Training is increasingly essential in the modern workplace, where digital collaboration and cloud-based solutions are pivotal. The Office 365 Administrator Course in the United States, a key component of Microsoft 365 Courses, equips individuals with the necessary skills to efficiently manage and operate the Office 365 suite. This course is vital for understanding the complexities and functionalities of Microsoft 365, ensuring optimized usage and management.

Understanding Microsoft 365 is crucial for IT Professionals, System Administrators, and technical support personnel aiming to enhance their career prospects. Mastery in this area, often validated by certification, is pivotal for those responsible for managing an organization's cloud services. This course in the United States imparts critical knowledge and skills to these professionals, ensuring they can effectively administer the Office 365 environment.

The Knowledge Academy’s 5-day Training in the United States focuses on practical, real-world applications. This intensive course will guide delegates through key administrative functions, security protocols, and collaboration tools within Microsoft 365. Participants will leave the course with a comprehensive understanding, ready to apply their skills immediately in their professional roles.

Course Objectives:

  • To provide an in-depth understanding of Microsoft 365 administrative functionalities
  • To enhance knowledge in managing user identities, permissions, and security within Microsoft 365
  • To equip delegates with the skills to troubleshoot common issues in the Office 365 environment
  • To instruct on the best practices for deploying and managing Office 365 applications
  • To prepare participants for the certification exams
  • To offer insights into the latest features and updates of Microsoft 365

Upon completing the Office 365 Administrator Course in the United States, delegates will possess a comprehensive skill set for managing Microsoft 365 environments efficiently. This expertise will not only bolster their professional capabilities but also open up avenues for advanced career opportunities in the field of IT administration.

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What’s included in this Office 365 Administrator MS030 Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Microsoft 365 Administrator Training MS102 Course Outline

Module 1: Configure your Microsoft 365 Experience

  • Microsoft 365 Cloud Environment
  • Microsoft 365 Organizational Profile
  • Tenant Subscriptions in Microsoft 365
  • Integrate Microsoft 365 With Customer Engagement Apps
  • Complete Your Tenant Configuration in Microsoft 365

Module 2: Manage Users, Licenses, and Mail Contacts in Microsoft 365

  • User Identity Model for Your Organization
  • Create User Accounts in Microsoft 365
  • Manage User Account Settings in Microsoft 365
  • Manage User Licenses in Microsoft 365
  • Recover Deleted User Accounts in Microsoft 365
  • Perform Bulk User Maintenance in Azure Active Directory
  • Create and Manage Guest Users
  • Create and Manage Mail Contacts

Module 3: Manage Groups in Microsoft 365

  • Examine Groups in Microsoft 365
  • Create and Manage Groups in Microsoft 365
  • Create Dynamic Groups Using Azure Rule Builder
  • Create A Microsoft 365 Group Naming Policy
  • Create Groups in Exchange Online and SharePoint Online

Module 4: Add a Custom Domain in Microsoft 365

  • Plan A Custom Domain for Your Microsoft 365 Deployment
  • Plan the DNS Zones for A Custom Domain
  • Plan the DNS Record Requirements for A Custom Domain
  • Create A Custom Domain in Microsoft 365

Module 5: Configure Client Connectivity to Microsoft 365

  • Examine How Automatic Client Configuration Works
  • DNS Records Required for Client Configuration
  • Configure Outlook Clients
  • Troubleshoot Client Connectivity

Module 6: Configure Administrative Roles in Microsoft 365

  • Microsoft 365 Permission Model
  • Explore the Microsoft 365 Admin Roles
  • Assign Admin Roles to Users in Microsoft 365
  • Delegate Admin Roles to Partners
  • Manage Permissions Using Administrative Units in Azure Active Directory
  • Elevate Privileges Using Azure AD Privileged Identity Management
  • Best Practices When Configuring Administrative Roles

Module 7: Manage Tenant Health and Services in Microsoft 365

  • Health of Your Microsoft 365 Services
  • Monitor Tenant Health Using Microsoft 365 Adoption Score
  • Monitor Tenant Health Using Microsoft 365 Usage Analytics
  • Develop an Incident Response Plan
  • Request Assistance from Microsoft

Module 8: Deploy Microsoft 365 Apps for Enterprise

  • Microsoft 365 Apps for Enterprise Functionality
  • App Compatibility by Using the Readiness Toolkit
  • Complete A Self-Service Installation of Microsoft 365 Apps for Enterprise
  • Deploy Microsoft 365 Apps for Enterprise with Microsoft Configuration Manager
  • Microsoft 365 Apps for Enterprise from The Cloud
  • Microsoft 365 Apps for Enterprise from A Local Source
  • Manage Updates to Microsoft 365 Apps for Enterprise
  • Explore the Update Channels for Microsoft 365 Apps for Enterprise
  • Manage Cloud Apps Using the Microsoft 365 Apps Admin Centre

Module 9: Analyse your Microsoft 365 Workplace Data using Microsoft Viva Insights

  • Examine the Analytical Features of Microsoft Viva Insights
  • Personal Insights
  • Team Insights
  • Explore Organization Insights
  • Advanced Insights

Module 10: Explore Identity Synchronization

  • Identity Models for Microsoft 365
  • Authentication Options for The Hybrid Identity Model
  • Directory Synchronization

Module 11: Prepare for Identity Synchronization to Microsoft 365

  • Introduction
  • Plan Your Azure Active Directory Deployment
  • Prepare for Directory Synchronization
  • Choose your Directory Synchronization Tool
  • Plan for Directory Synchronization using Azure AD Connect
  • Plan for Directory Synchronization Using Azure AD Connect Cloud Sync

Module 12: Implement Directory Synchronization tools

  • Introduction
  • Configure Azure AD Connect Prerequisites
  • Configure Azure AD Connect
  • Monitor Synchronization Services Using Azure AD Connect Health
  • Configure Azure AD Connect Cloud Sync Prerequisites
  • Configure Azure AD Connect Cloud Sync

Module 13: Manage Synchronized Identities

  • Introduction
  • Manage Users with Directory Synchronization
  • Manage Groups with Directory Synchronization
  • Use Azure AD Connect Sync Security Groups to Help Maintain Directory Synchronization
  • Configure Object Filters for Directory Synchronization
  • Troubleshoot Directory Synchronization

Module 14: Manage Secure User Access in Microsoft 365

  • Introduction
  • Manage User Passwords
  • Enable Pass-Through Authentication
  • Enable Multifactor Authentication
  • Enable Password less Sign-In with Microsoft Authenticator
  • Explore Self-Service Password Management
  • Explore Windows Hello for Business
  • Implement Azure AD Smart Lockout
  • Implement Conditional Access Policies
  • Explore Security Defaults in Azure AD
  • Investigate Authentication Issues Using Sign-In Logs

Module 15: Examine Threat Vectors and Data Breaches

  • Introduction
  • Explore Today's Work and Threat Landscape
  • Examine How Phishing Retrieves Sensitive Information
  • Examine How Spoofing Deceives Users and Compromises Data Security
  • Compare Spam and Malware
  • Examine Account Breaches
  • Examine Elevation of Privilege Attacks
  • Examine How Data Exfiltration Moves Data Out of Your Tenant
  • Examine How Attackers Delete Data From your Tenant
  • Examine How Data Spillage Exposes Data Outside your Tenant
  • Examine Other Types of Attack

Module 16: Explore the Zero Trust Security Model

  • Introduction
  • Examine the Principles and Components of the Zero Trust model
  • Plan for a Zero Trust Security Model in your Organization
  • Examine Microsoft's Strategy for Zero Trust Networking
  • Adopt a Zero Trust approach

Module 17: Explore Security Solutions in Microsoft 365 Defender

  • Introduction
  • Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365
  • Protect Your Organization's Identities Using Microsoft Defender for Identity
  • Protect Your Enterprise Network Against Advanced Threats Using Microsoft Defender for Endpoint
  • Protect Against Cyber-Attacks Using Microsoft 365 Threat Intelligence
  • Provide Insight into Suspicious Activity Using Microsoft Cloud App Security
  • Review the Security Reports in Microsoft 365 Defender

Module 18: Examine Microsoft Secure Score

  • Introduction
  • Explore Microsoft Secure Score
  • Assess your Security Posture with Microsoft Secure Score
  • Improve Your secure Score
  • Track your Microsoft Secure Score History and Meet your Goals

Module 19: Examine Privileged Identity Management

  • Introduction
  • Explore Privileged Identity Management in Azure AD
  • Configure Privileged Identity Management
  • Audit Privileged Identity Management
  • Explore Microsoft Identity Manager
  • Control Privileged Admin Tasks using Privileged Access Management

Module 20: Examine Azure Identity Protection

  • Introduction
  • Explore Azure Identity Protection
  • Enable the Default Protection Policies in Azure Identity Protection
  • Explore the Vulnerabilities and Risk Events Detected by Azure Identity Protection
  • Plan your Identity Investigation

Module 21: Exchange Online Protection

  • Examine the Anti-Malware Pipeline
  • Detect Messages with Spam or Malware using Zero-hour Auto Purge
  • Anti-Spoofing Protection Provided by Exchange Online Protection
  • Other Anti-Spoofing Protection
  • Outbound Spam Filtering

Module 22: Microsoft Defender for Office 365

  • Climb the Security Ladder from EOP to Microsoft Defender for Office 365
  • Expand EOP Protections by Using Safe Attachments and Safe Links
  • Manage Spoofed Intelligence
  • Outbound Spam Filtering Policies
  • Unblock Users from Sending Email

Module 23: Manage Safe Attachments

  • Protect Users from Malicious Attachments by Using Safe Attachments
  • Create Safe Attachment Policies using Microsoft Defender for Office 365
  • Create Safe Attachments Policies using PowerShell
  • Modify an Existing Safe Attachments Policy
  • Create a Transport Rule to Bypass a Safe Attachments Policy
  • Examine the End-User Experience with Safe Attachments

Module 24: Manage Safe Links

  • Protect Users from Malicious URLs by Using Safe Links
  • Create Safe Links Policies using Microsoft 365 Defender
  • Create Safe Links Policies using PowerShell
  • Modify an Existing Safe Links Policy
  • Create a Transport Rule to Bypass a Safe Links Policy
  • Examine the End-User Experience with Safe Links

Module 25: Explore Threat Intelligence in Microsoft 365 Defender

  • Microsoft Intelligent Security Graph
  • Alert Policies in Microsoft 365
  • Run Automated Investigations and Responses
  • Threat Hunting with Microsoft Threat Protection
  • Advanced Threat Hunting in Microsoft 365 Defender
  • Threat Analytics in Microsoft 365
  • Threat Issues using Microsoft Defender Reports

Module 26: Implement App Protection by Using Microsoft Defender for Cloud Apps

  • Microsoft Defender Cloud Apps
  • Microsoft Defender for Cloud Apps
  • File Policies in Microsoft Defender
  • Manage and Respond to Alerts in Microsoft Defender
  • Cloud Discovery in Microsoft Defender for
  • Troubleshoot Cloud Discovery in Microsoft Defender

Module 27: Implement Endpoint Protection by Using Microsoft Defender

  • Microsoft Defender for Endpoint
  • Microsoft Defender for Endpoint in Microsoft Intune
  • Onboard Devices in Microsoft Defender for Endpoint
  • Manage Endpoint Vulnerabilities with Microsoft Defender Vulnerability Management
  • Manage Device Discovery and Vulnerability Assessment
  • Reduce Threat and Vulnerability Exposure

Module 28: Implement Threat Protection by Using Microsoft Defender

  • Microsoft Defender for Office 365 Protection Stack
  • Investigate Security Attacks by Using Threat Explorer
  • Identify Cybersecurity Issues by Using Threat Trackers
  • Prepare for Attacks with Attack Simulation

Module 29: Data Governance Solutions in Microsoft Purview

  • Data Governance and Compliance in Microsoft Purview
  • Protect Sensitive Data with Microsoft Purview Information Protection
  • Govern Organizational Data Using Microsoft Purview Data Lifecycle Management
  • Minimize Internal Risks with Microsoft Purview Insider Risk Management
  • Microsoft Purview eDiscovery Solutions

Module 30: Archiving and Records Management in Microsoft 365

  • Archive Mailboxes in Microsoft 365
  • Enable Archive Mailboxes in Microsoft 365
  • Microsoft Purview Records Management
  • Implement Microsoft Purview Records Management
  • Restore Deleted Data in Exchange Online
  • Restore Deleted Data in SharePoint Online

Module 31: Retention in Microsoft 365

  • Retention by Using Retention Policies and Retention Labels
  • Compare Capabilities in Retention Policies and Retention Labels
  • Scope of Retention Policy
  • Principles of Retention
  • Implement Retention Using Retention Policies, Retention Labels, and eDiscovery Holds
  • Restrict Retention Changes by Using Preservation Lock

Module 32: Microsoft Purview Message Encryption

  • Microsoft Purview Message Encryption
  • Configure Microsoft Purview Message Encryption
  • Define Mail Flow Rules to Encrypt Email Messages
  • Add Organizational Branding to Encrypted Email Messages
  • Microsoft Purview Advanced Message Encryption

Module 33: Compliance in Microsoft 365

  • Plan for Security and Compliance in Microsoft 365
  • Plan Your Beginning Compliance Tasks in Microsoft Purview
  • Manage Your Compliance Requirements with Compliance Manager
  • Examine the Compliance Manager Dashboard
  • Analyse the Microsoft Compliance Score

Module 34: Implement Microsoft Purview Insider Risk Management

  • Insider Risk Management
  • Plan for Insider Risk Management
  • Insider Risk Management Policies
  • Create Insider Risk Management Policies
  • Investigate Insider Risk Management Activities and Alerts
  • Insider Risk Management Cases

Module 35: Implement Microsoft Purview Information Barriers

  • Microsoft Purview Information Barriers
  • Configure Information Barriers in Microsoft Purview
  • Examine Information Barriers in Microsoft Teams
  • Examine Information Barriers in OneDrive
  • Examine Information Barriers in SharePoint

Module 36: Microsoft Purview Data Loss Prevention

  • Examine Data Loss Prevention
  • Endpoint Data Loss Prevention
  • Examine DLP Policies
  • View DLP Policy Results
  • DLP Reports

Module 37: Implement Microsoft Purview Data Loss Prevention

  • Plan to Implement Microsoft Purview Data Loss Protection
  • Implement Microsoft Purview's Default DLP Policies
  • Design a Custom DLP Policy
  • Create a Custom DLP Policy from Template
  • Configure Email Notifications for DLP Policies
  • Configure Policy Tips for DLP Policies

Module 38: Implement Data Classification of Sensitive Information

  • Data Classification
  • Implement Data Classification in Microsoft 365
  • Explore Trainable Classifiers
  • Create and Retrain a Trainable Classifier
  • View Sensitive Data Using Content Explorer and Activity Explorer
  • Detect Sensitive Information Documents Using Document Fingerprinting

Module 39: Sensitivity Labels

  • Manage Data Protection Using Sensitivity Labels
  • What Sensitivity Labels Can Do?
  • Sensitivity Label's Scope
  • Apply Sensitivity Labels Automatically
  • Sensitivity Label Policies

Module 40: Implement Sensitivity Labels

  • Plan Your Deployment Strategy for Sensitivity Labels
  • Requirements to Create a Sensitivity Label
  • Create Sensitivity Labels
  • Publish Sensitivity Labels
  • Remove and Delete Sensitivity Labels

Show moredown

 Who should attend this Microsoft 365 Administrator Training MS102 Course?

This Microsoft 365 Administrator Training MS102 Course in the United States is designed for individuals who want to develop expertise in managing and administering Microsoft 365. This training course is beneficial for the following professionals:

  • Microsoft 365 Administrators
  • IT Administrators
  • Network Administrators
  • Security Administrators
  • Cloud Engineers
  • Hybrid Environment Managers
  • IT Professionals

Prerequisites of the Microsoft 365 Administrator Training MS102 Course

There are no formal prerequisites for this Microsoft 365 Administrator Training MS102 Course. However, a basic understanding of IT concepts would be beneficial for the delegates.

Microsoft 365 Administrator Training MS102 Course Overview

Microsoft 365 in the United States is a comprehensive suite of cloud-based applications and services that enhance productivity and collaboration in the modern workplace. As businesses increasingly adopt these tools, the need for skilled Administrators to manage and optimize Microsoft 365 environments becomes crucial.

Professionals in IT Administration, System Management, and Cloud Computing should aim to master Microsoft 365 administration in the United States. IT Professionals, System Administrators, and those aspiring to roles in managing cloud services will find this knowledge imperative for career advancement and effective workplace contribution.

The Knowledge Academy's 5-day Microsoft 365 Administrator Training MS102 Course in the United States is designed to equip delegates with essential skills and knowledge for effective Microsoft 365 administration. This intensive training covers key aspects such as user management, service configuration, and security compliance, providing practical insights for immediate application.

 Course Objectives:

  • To attain in-depth knowledge about Microsoft 365 and its administrative roles
  • To effectively manage users, licenses, and mail contacts in Microsoft 365
  • To learn how to deploy Apps for enterprises and analyze workplace data
  • To implement identity synchronization and manage synchronized identities
  • To understand how to enhance user access security and mitigate threats
  • To explore data governance, compliance, and sensitive information protection

Upon completing the Microsoft 365 Administrator Training MS102 Course in the United States, delegates will gain a robust understanding of Microsoft 365 administration, including user management, security, and service optimization.

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What’s included in this Microsoft 365 Administrator Training MS102 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Loop Training Course Outline

Module 1: Introduction to Microsoft Loop

  • What is Microsoft Loop?
  • Evolution of Collaboration Tools
  • Elements of Loop
  • Copilot for Microsoft 365 in Loop

Module 2: Modern Co-Creation of Microsoft Loop App

  • Organise Your Project
  • Stay in Sync with Microsoft Loop
  • Stay in Control with Notifications
  • Stay in the Loop Across Devices
  • Unlock New Possibilities with Copilot in Loop

Module 3: Microsoft Loop Components

  • Microsoft Teams
  • Outlook
  • Word for the Web
  • Whiteboard

Module 4:  Loop Access

  • Loop for Work Accounts
  • Loop App Public Preview Grace Period
  • Loop and Microsoft storage
  • Loop for Personal Accounts
  • Loop and Microsoft Storage

Module 5: Manage Loop Workspace

  • Requirements
    • License Requirements
    • WebSocket Connections
  • Microsoft 365 Groups for Cloud Policy
    • Settings Management in the Microsoft Admin Center
    • Settings Management in Cloud Policy

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Who should attend this Microsoft Loop Training Course?

This Microsoft Loop Training Course is ideal for anyone who wants to brings together teams, content and tasks across your tools and devices. However, this training will be beneficial for:

  • Project Managers
  • Team Leaders
  • IT Professionals
  • Business Analysts
  • Human Resources Professionals
  • Marketing Professionals
  • Sales Executives

Prerequisites of the Microsoft Loop Training Course

There are no formal prerequisites to attend this Microsoft Loop Training Course. However, Basic understanding of computer and understanding of Microsoft Office Suite would be beneficial for learners.

Microsoft Loop Training Course Overview

Microsoft Loop is an innovative collaborative workspace that integrates seamlessly with the suite of Microsoft 365 applications. The significance of Microsoft Loop stems from its ability to enhance real-time collaboration and communication within teams, thereby cultivating a more interconnected and streamlined workflow. Microsoft Loop training empowers teams to streamline project management, improve productivity, and harness the full potential of digital collaboration tools. Individuals are obtaining benefit from this training by gaining advanced skills in modern collaboration techniques, boosting their efficiency and effectiveness in team projects. By mastering Microsoft Loop, individuals can significantly boost their career prospects. This expertise not only enhances their marketability but also opens doors to new opportunities in roles that demand skills in advanced collaborative technologies

In this 1-day comprehensive Microsoft Loop training course, delegates will learn various ways to optimise collaboration and productivity using Loop's advanced features and integrations with Microsoft 365. They will gain deep knowledge in customising workspaces, managing projects, and enhancing communication within teams. Additionally, the course provides valuable insights into leveraging Loop for personal career growth and staying ahead in the rapidly evolving landscape of digital collaboration tools.

Course Objectives

  • To enhance proficiency in Microsoft Loop for optimal collaboration
  • To understand and apply advanced Loop integration techniques effectively
  • To master workspace customisation for increased productivity and efficiency
  • To develop skills in managing team projects within Loop
  • To learn effective communication strategies using Loop's features
  • To explore Loop's security settings for safe data handling
  • To gain insights into future trends and updates in Loop

After attending this training, delegates will able to utilise Microsoft Loop effectively for managing streamlined project and enhancing team collaboration. They will also be able to effectively unlock new possibilities with Copilot in Loop. Delegates will also be able to customise and optimise Loop workspaces without facing any issue.

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What’s included in this Microsoft Loop Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Microsoft Loop Certificate
  • Digital Delegate Pack

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (2 days)

Online Self-paced (16 hours)

55103A Training Course Outline

Module 1: Dashboard Principles

  • Develop Multiple Dashboards
  • Change Deployed Dashboards
  • Provide Interactive Help for Your Dashboards
  • Monitor Dashboard Utilization
  • Control Dashboard Updates

Module 2: Sourcing the Data

  • Importing Data
  • Relating Data
  • Enriching Data
  • Time Calculations

Module 3: Creating the Excel Dashboard

  • Tabular Data
  • Visual Data
  • Linked Tables

Module 4: Adding Interactivity

  • Adding Drill through
  • Visualizations with Power View

Module 5: Sharing with SharePoint Excel Services

  • Deploy to SharePoint
  • Automatic Data Refresh

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Who should attend this Creating and Sharing Interactive Dashboards with PowerPivot, Power View, And SharePoint Server 55103A Training Course?

The Creating and Sharing Interactive Dashboards with PowerPivot, Power View, and SharePoint Server 55103A Course in the United States is designed for professionals who work with data analysis, visualization, and reporting. This training is suitable for the following professionals:

  • Business Analysts
  • Data Analysts
  • Reporting Professionals
  • Business Intelligence Developers
  • Data Enthusiasts
  • SharePoint Administrators
  • IT Managers

Prerequisites of the Creating and Sharing Interactive Dashboards with PowerPivot, Power View, And SharePoint Server 55103A Training Course

To attend this Creating and Sharing Interactive Dashboards with PowerPivot, Power View, and SharePoint Server 55103A Course, delegates must have:

  • Experience installing PC hardware and devices
  • Basic understanding of TCP/IP and networking concepts
  • Basic Windows and Active Directory knowledge
  • Skills to map network file shares
  • Experience working from a command prompt
  • Basic knowledge of the fundamentals of applications.
  • Basic understanding of security concepts such as authentication and authorization
  • An understanding of the fundamental principles of using printers

Creating and Sharing Interactive Dashboards with PowerPivot, Power View, and SharePoint Server 55103A Training Course Overview

In today's data-driven environment, mastering tools like PowerPivot, Power View, and SharePoint Server is crucial, making Microsoft Training in the United States an essential part of professional development. The Creating and Sharing Interactive Dashboards with PowerPivot, Power View, and SharePoint Server 55103A Training Course specifically addresses the growing need for data visualization and interactive reporting within organizations.

This subject is pivotal for professionals who aim to excel in data analysis, business intelligence, and IT management. Microsoft 365 Courses in the United States like this one are designed for those who seek to create compelling, data-driven narratives. Attaining proficiency in these tools is vital for anyone looking to leverage Microsoft 365's full potential in their business operations.

The Knowledge Academy's 2-day training course in the United States on this topic provides a comprehensive, hands-on experience. Delegates will learn how to effectively use these tools to create dynamic dashboards and interactive reports, an essential skill in today's fast-paced business environment. This training is a key step towards achieving certification, ensuring delegates are equipped with the latest skills and knowledge.

Course Objectives:

  • To introduce delegates to the advanced features of PowerPivot and Power View in Microsoft 365
  • To enable understanding of how to create interactive dashboards and reports using SharePoint Server
  • To enhance data analysis and visualization skills within the Microsoft 365 environment
  • To provide practical experience in integrating PowerPivot, Power View, and SharePoint Server
  • To prepare delegates for certification related to data management and reporting
  • To teach best practices for sharing and collaborating on data-driven projects within an organization

Upon completion of this course in the United States, delegates will have gained the skills to create impactful, interactive dashboards and reports, enhancing their value in data-driven roles. This expertise will not only boost their personal development but also significantly contribute to their organization's data analysis and reporting capabilities.

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What's included in this Creating and Sharing Interactive Dashboards with PowerPivot, Power View, And SharePoint Server 55103A Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (4 days)

Online Self-paced (32 hours)

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Outline

Module 1 Introduction to Collaboration Communications Systems Engineering

  • What is Collaboration Communications Systems Engineering?
  • Networking Fundamentals for Collaboration Communications Systems
  • Voice and Video Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Security and Compliance for Collaboration Communications Systems
  • Advanced Topics in Collaboration Communications Systems Engineering

Module 2: Introduction to Collaboration Communications Systems

  • Overview of Collaboration Communications Systems
  • Understanding the Components of Collaboration Communications Systems
  • Designing Collaboration Communications Systems
  • Implementing Collaboration Communications Systems
  • Troubleshooting Collaboration Communications Systems
  • Security and Compliance in Collaboration Communications Systems
  • Managing Collaboration Communications Systems
  • Advanced Collaboration Communications Systems
  • Integrating Collaboration Communications Systems with Other Systems
  • Best Practices for Collaboration Communications Systems

Module 3: Networking Fundamentals

  • Introduction to Networking
  • Network Topologies
  • Network Protocols
  • Network Security
  • Network Troubleshooting
  • Network Performance Monitoring
  • Network Design and Architecture
  • Network Virtualization
  • Network Automation
  • Network Management Tools and Techniques

Module 4: Voice over IP (VoIP)

  • VoIP Network Monitoring
  • VoIP Network Management
  • VoIP Billing and Accounting
  • VoIP Interoperability and Integration
  • Introduction to VoIP
  • VoIP Protocols and Standards
  • VoIP Network Design and Architecture
  • VoIP Security
  • VoIP Quality of Service
  • VoIP Troubleshooting and Maintenance

Module 5: Unified Communications

  • Introduction to Unified Communications
  • Overview of Voice over IP (VoIP)
  • Understanding SIP Protocols
  • Implementing VoIP Networks
  • Configuring VoIP Gateways
  • Troubleshooting VoIP Networks
  • Managing VoIP Security
  • Integrating Unified Communications with Other Systems
  • Designing and Deploying Unified Communications Solutions
  • Managing Unified Communications Systems

Module 6: Video Conferencing

  • Introduction to Video Conferencing
  • Video Conferencing Protocols
  • Video Conferencing Network Design
  • Video Conferencing Security
  • Video Conferencing Troubleshooting
  • Video Conferencing Quality of Service
  • Video Conferencing System Administration
  • Video Conferencing System Integration
  • Video Conferencing System Maintenance
  • Video Conferencing System Performance Optimization

Module 7: Collaboration Tools

  • Introduction to Collaboration Tools
  • Understanding the Benefits of Collaboration Tools
  • Evaluating Collaboration Tools
  • Implementing Collaboration Tools
  • Managing Collaboration Tools
  • Troubleshooting Collaboration Tools
  • Security Considerations for Collaboration Tools
  • Integrating Collaboration Tools with Other Systems
  • Best Practices for Collaboration Tools
  • Advanced Collaboration Tools Features and Capabilities

Module 8: System Design and Implementation

  • Introduction to System Design and Implementation
  • System Design Processes and Methodologies
  • System Design Documentation
  • System Architecture and Design
  • System Design and Implementation Strategies
  • System Design and Implementation Tools
  • System Design and Implementation Testing
  • System Design and Implementation Maintenance
  • System Design and Implementation Security
  • System Design and Implementation Troubleshooting

Module 9: Troubleshooting and Maintenance

  • Introduction to Troubleshooting and Maintenance
  • Understanding the System Architecture
  • Identifying and Resolving Common Issues
  • Troubleshooting Network Connectivity Issues
  • Troubleshooting Voice Quality Issues
  • Troubleshooting Video Quality Issues
  • Troubleshooting System Performance Issues
  • Understanding System Maintenance Procedures
  • Implementing System Upgrades and Patches

Module 10: Security and Compliance

  • Understanding Security and Compliance Regulations
  • Implementing Security and Compliance Policies
  • Risk Management Strategies
  • Network Security and Firewall Configuration
  • Data Encryption and Access Control
  • Auditing and Monitoring Systems
  • Disaster Recovery and Business Continuity Planning
  • Security and Compliance Best Practices
  • Troubleshooting Security and Compliance Issues
  • Security and Compliance in Cloud Computing

Module 11: Advanced Topics in Collaboration Communications Systems

  • Advanced Networking Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Security and Privacy in Collaboration Communications Systems
  • Quality of Service in Collaboration Communications Systems
  • Voice and Video Over IP for Collaboration Communications Systems
  • Unified Communications and Collaboration Systems
  • Cloud-Based Collaboration Communications Systems
  • Mobile Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Advanced Troubleshooting and Maintenance of Collaboration Communications Systems

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Who should attend this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?

The Microsoft 365 Certified Collaboration and Communications Systems Engineer Associate  Course in the United States is suitable for professionals who want to build expertise in designing, implementing, and managing collaboration and communication solutions within the Microsoft 365 ecosystem. This course is particularly beneficial for:

  • Collaboration Systems Engineers
  • Communications Systems Engineers
  • Office 365 Administrators
  • Unified Communications Professionals
  • IT Managers
  • Systems Architects
  • Messaging and Collaboration Specialists

Prerequisites of the Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course

There are no formal prerequisites for attending this Microsoft 365 Certified Collaboration Communications in the United States Systems Engineer Associate Course.

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in the United States provides an overview of collaboration and communication systems within the Microsoft 365 environment. It emphasizes the importance of mastering these systems for effective teamwork, communication, and productivity in modern workplaces.

Professionals in IT, collaboration, and communication roles should aim to master Microsoft 365 collaboration and communication systems. This course in the United States is essential for IT administrators, communication specialists, and collaboration managers looking to optimize Microsoft 365 tools for seamless communication, collaboration, and information sharing across teams.

The Knowledge Academy's 4-day Microsoft 365 Training in the United States equips delegates with practical skills to configure, manage, and troubleshoot Microsoft 365 collaboration and communication systems. Delegates learn to set up and customize Microsoft Teams, SharePoint Online, and Exchange Online for efficient teamwork and communication. This tailored training ensures that delegates can immediately apply their knowledge.

Course Objectives:

  • To understand the role of Microsoft 365 collaboration and communication systems
  • To configure and manage Microsoft Teams for effective collaboration
  • To customize SharePoint Online for efficient information sharing
  • To manage Exchange Online for seamless email communication
  • To troubleshoot common issues in Microsoft 365 collaboration systems
  • To apply learned skills through hands-on exercises and real-world scenarios

Upon completing this Microsoft 365 Training in the United States, delegates benefit from enhanced proficiency in Microsoft 365 collaboration and communication systems, enabling them to optimize teamwork, streamline communication, and improve organizational productivity.

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What's included in this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Intermediate Microsoft Excel 2019 M55269 Training Course Outline

Module 1: Common Functions

  • Using Named Ranges in Formulas
  • Using Named Ranges in Formulas (Exercise)
  • Using Formulas That Span Multiple Worksheets
  • Entering a Formula Using Data in Multiple Worksheets (Exercise)
  • Functions: IF and IFS
  • Using the IF Function (Exercise)
  • Functions: AND and OR
  • Functions: NOT
  • Functions: SWITCH
  • Functions: COUNTIF, AVERAGEIF, and SUMIF
  • Functions: PMT and NPER
  • Using the PMT Function (Exercise)
  • Functions: TEXTJOIN and CONCAT
  • Using the TEXTJOIN Function (Exercise)
  • Text Functions
  • Creating Ordinal Numbers (Exercise)
  • Date and Time Functions
  • Using Date Functions (Exercise)

Module 2: Working with Lists

  • What is a List of Data?
  • Removing Duplicates from a List
  • Removing Duplicates from a List (Exercise)
  • Sorting Data in a List
  • Sorting Data in a List (Exercise)
  • Filtering Data in a List
  • Filtering Data in a List (Exercise)
  • Adding Subtotals to a List
  • Adding Subtotals to a List (Exercise)

Module 3: Visualizing Your Data

  • Chart Basics
  • Tools for Editing Charts
  • Using the Chart Design Tool Tab (Exercise)
  • The Format Tool Tab
  • Using the Three Chart Buttons
  • The Format Task Pane
  • Useful Charts
  • Line and Area Charts
  • Hierarchy Charts
  • Statistic Charts
  • Other Charts
  • Combo Charts
  • Using Recommended Charts
  • Sparklines
  • Inserting and Customizing Sparklines (Exercise)
  • Add and Format Objects
  • Working with Shapes
  • Working with Icons
  • Working with SmartArt
  • Using the Quick Analysis Tool

Module 4: Working with Tables

  • Format Data as a Table
  • Table Design Tool Tab
  • Formatting Individual Cells
  • Selecting Table Rows and Columns
  • Creating and Modifying a Table in Excel (Exercise)
  • Structured References
  • Convert a Table to a Range

Module 5: Advanced Formatting

  • Cell Styles
  • Working with Cell Styles (Exercise)
  • Conditional Formatting
  • Conditional Formatting: Highlight Cells Rules
  • Conditional Formatting: Top/Bottom Rules
  • Conditional Formatting: Data Bars, Color Scales, and Icon Sets
  • Conditional Formatting: Create a New Rule
  • Removing Conditional Formatting
  • Using Conditional Formatting (Exercise)

 

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Who should attend this Intermediate Microsoft Excel 2019 M55269 Training Course?

The Intermediate Microsoft Excel 2019 M55269 Course in the United States is designed for individuals who already have foundational skills in Excel and wish to elevate their proficiency.  The professionals who will benefit from this course are:

  • Office Professionals
  • Project Managers
  • Financial Analysts
  • Accountants
  • Sales and Marketing Personnel
  • Human Resources Professionals
  • Retail Managers

Prerequisites of the Intermediate Microsoft Excel 2019 M55269 Training Course

There are no formal prerequisites of the Intermediate Microsoft Excel 2019 M55269 Course. However, some basic knowledge of Excel functionalities, familiarity with creating, editing, and formatting simple spreadsheets, might be beneficial.

Intermediate Microsoft Excel 2019 M55269 Training Course Overview

The Introduction to Microsoft Project 2019: Getting Started M55288 Course in the United States offers an overview of Microsoft Project 2019, a powerful project management tool. It highlights the relevance of Microsoft Project in planning, tracking, and managing projects efficiently, facilitating collaboration and enhancing project success in various industries.

Project management, team leadership, and task coordination professionals should aim to master Microsoft Project 2019. This Microsoft 365 Training in the United States is essential for Project Managers, Team Leads, and Project Coordinators seeking to streamline project workflows, optimize resource allocation, and ensure timely project delivery within budget constraints.

The Knowledge Academy's 1-day training in the United States equips delegates with practical skills to navigate Microsoft Project 2019 effectively. Delegates learn project planning, scheduling, and tracking using Microsoft Project's features and functionalities. This tailored training ensures that delegates can immediately apply their knowledge, enhancing project management efficiency and effectiveness.

Course Objectives:

  • To understand the fundamentals of Microsoft Project 2019
  • To master project planning and scheduling using Microsoft Project
  • To optimize resource allocation and task assignment in projects
  • To track project progress and manage project timelines effectively
  • To collaborate with team members and stakeholders using Microsoft Project
  • To apply learned skills through hands-on exercises and real-world project scenarios

Upon course completion in the United States, delegates benefit from enhanced proficiency in Microsoft Project 2019, enabling them to plan, track, and manage projects effectively. This course empowers professionals to streamline project workflows, improve collaboration, and achieve project objectives efficiently and effectively.

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What’s included in this Intermediate Microsoft Excel 2019 M55269 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Microsoft Project 2019: Digging Deeper 55289A Course Outline

Module 1: Starting a Project from an Existing Project, Excel Workbook, or SharePoint Task List

  • Starting a Project
  • Exercise: Starting a Project

Module 2: Advanced Methods for Managing Tasks and Resources

  • Manage Tasks and Resources
  • Exercise: Change the Task Dependency
  • Understanding Elapsed versus Actual Time Settings
  • Setting Task Constraints
  • Exercise: Creating a Task Constraint
  • Splitting and Delaying Tasks
  • Exercise: Splitting a Task Using the Gantt Chart View
  • Delaying a Task: Using a Gantt Chart View
  • Exercise: Delaying a Task: Using a Gantt Chart View
  • Using the Task Inspector
  • Exercise: Viewing the Task Inspector
  • Analyzing Critical Tasks and the Critical Path
  • Exercise: Viewing the Critical Path
  • Using Lag Time and Lead Time
  • Exercise: Set Lag and Lead Time
  • Analyzing Task Assignments
  • Exercise: Adding a Note through the Assignment Information Dialog Box
  • Using the Team Planner
  • Exercise: Displaying a Team Planner and Apply Formatting
  • Using a Resource Pool and Sharing Resources
  • Exercise: Sharing a Resource Pool
  • Managing Resource Availability and Pay Rates
  • Exercise: Changing a Pay Rate

Module 3: Managing the Project with Advanced Techniques

  • Using Leveling to Solve Resource Overallocations
  • Exercise: Using Leveling to Solve Resource Overallocations: Using the Gantt Chart View
  • Amending Tasks
  • Exercise: To Amend Tasks
  • Understanding Baseline and Interim Plans
  • Exercise: Setting Additional Baselines
  • Analyzing Project Costs and Creating Budgets
  • Exercise: Creating Budgets

Module 4: Formatting and Customizing Views

  • Customizing the Gantt Chart
  • Exercise: Customizing the Gantt Chart Using Gantt Chart View
  • Creating a Custom View
  • Exercise: Creating a Custom View
  • Applying Filters
  • Exercise: Applying Filters
  • Using Work Breakdown Structure (WBS) Codes
  • Exercise: Using Work Breakdown Structure (WBS) Codes
  • Module 5: Reporting
  • Creating Visual Reports
  • Exercise: Creating a Visual Report
  • Editing Reports
  • Exercise: Editing a Report

Module 6: Working with Templates

  • Using Subproject within a Project
  • Using Subprojects within a Project
  • Using the Organizer to Maintain Templates
  • Exercise: Using the Organizer

Module 7: Project Cloud

  • Using the Cloud
  • Exercise: Using the Cloud

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Who should attend this Microsoft Project 2019: Digging Deeper 55289A Training Course?

The Microsoft Project 2019: Digging Deeper 55289A Course in the United States is generally aimed at professionals who have a foundational understanding of Project Management principles and are looking to build upon their existing knowledge of Microsoft Project 2019 software. The following professionals will benefit from this course:

  • Business Analysts
  • Operations Managers
  • IT Professionals
  • Consulting Professionals
  • Experienced Microsoft Project Users
  • PMO Staff
  • Project Managers

Prerequisites of the Microsoft Project 2019: Digging Deeper 55289A Training Course

For the Microsoft Project 2019: Digging Deeper 55289A Training in the United States, prerequisites generally include basic proficiency in Microsoft Project, a foundational understanding of Project Management concepts, and familiarity with the Windows Operating System.

Microsoft Project 2019: Digging Deeper 55289A Course Overview

In today's fast-paced professional world, the ability to efficiently manage projects is crucial. Microsoft Project 2019 stands out as a powerful tool in this regard, offering comprehensive features for project planning, tracking, and management. This advanced-level course, designed as part of Microsoft 365 Training in the United States, delves into the sophisticated aspects of Microsoft Project 2019, enabling professionals to harness its full potential for project success.

Understanding and mastering Microsoft Project 2019 is essential for Project Managers, Coordinators, and Team Leads who aim to optimize project outcomes. This expertise is not only beneficial for personal career growth but also for the overall success of the projects they manage. Professionals seeking to elevate their Project Management skills should consider this course in the United States as a key component of their Microsoft 365 Courses portfolio, particularly if they are looking to achieve certification.

The Microsoft Project 2019: Digging Deeper 55289A Course in the United States, a 2-day training offered by the Knowledge Academy, is tailored to empower delegates with advanced skills in using Microsoft Project 2019. This intensive session, a part of Microsoft course offerings, focuses on providing practical, hands-on experience. Delegates will leave the course with a deeper understanding of the software’s capabilities, ready to apply advanced techniques in real-world project scenarios.

Course Objectives:

  • To enhance understanding of complex project scheduling
  • To provide insights into effective resource management
  • To develop skills in advanced tracking and reporting techniques
  • To explore customization options for project plans
  • To impart knowledge on integrating Microsoft Project with other Microsoft 365 tools
  • To prepare delegates for certification in project management tools

Upon completion of this course in the United States, delegates will be equipped with the skills and knowledge to efficiently manage and execute projects using Microsoft Project 2019. This newfound expertise will not only streamline their Project Management processes but also position them as valuable assets in any project-driven environment.

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What’s included in this Microsoft Project 2019: Digging Deeper 55289A Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Clarity for Web Analysis Training Course Outline

Module 1: Introduction to Microsoft Clarity

  • What is Clarity?
  • Why Should I Use Clarity?
  • How can Clarity help?
  • Where can I Use Clarity?
  • Installing Clarity

Module 2: Clarity for Mobile Apps

  • Installation
  • Heatmaps
  • Session Recordings
  • Insights Dashboard
  • Filters
  • Privacy
  • SDK Changelog

Module 3: Clarity Live Extension – Plugin

  • Clarity Features Dock
  • How to Install the Extension?
  • How to Use the Extension?

Module 4: Copilot in Clarity

  • Overview
  • Session Insights
  • Heatmaps Insights
  • Grouped Sessions Insights

Module 5: Heatmaps in Clarity

  • What is a Heatmap?
  • Heatmaps Features
  • Click Maps
  • Scroll Maps
  • Area Maps
  • Conversion Maps
  • Heatmaps Compare
  • Switch Screenshots
  • Regular Expressions
  • Sharing
  • Download
  • Troubleshooting Heatmaps

Module 6: Session Recordings in Clarity

  • Recordings Dock
  • Recordings Overview
  • Session List
  • Inline Player
  • Clarity Labels
  • Live Recordings
  • Visitor Profile
  • Sharing
  • Download
  • Troubleshooting Recordings

Module 7: Insights in Clarity

  • Insights Dock
  • Insights Overview
  • Dashboard Overview
  • Behavioural Insights Metrics
  • E-commerce Insights
  • Content Insights
  • Sharing
  • Download
  • Troubleshooting Dashboard

Module 8: Microsoft Clarity Filters

  • Filters Dock
  • Filters Overview
  • Exclusion Filters
  • Custom Tags
  • Path Filters
  • Regular Expressions
  • Segments

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Who should attend this Microsoft Clarity for Web Analysis Training Course?

The Microsoft Clarity for Web Analysis Course is designed for individuals who wish to learn how to improve website performance and enhance User Experience. The following professionals can benefit from attending this course:

  • Web Analysts
  • Digital Marketers
  • UX/UI Designers
  • Product Managers
  • SEO Specialists
  • Data Scientists
  • E-commerce Managers

Prerequisites of the Microsoft Clarity for Web Analysis Training Course

There are no formal prerequisites for attending this Microsoft Clarity for Web Analysis Course.

Microsoft Clarity for Web Analysis Training Course Overview

The Microsoft Clarity for Web Analysis Course offers an in-depth exploration of Microsoft Clarity, a powerful analytics tool designed to enhance website performance and user experience. Its relevance in today's data-driven digital landscape is undeniable, making it a must-learn for professionals involved in Web Management and Analysis.

Mastering Microsoft Clarity is essential for professionals aiming to leverage web analytics for strategic insights and decision-making. This course by The Knowledge Academy is particularly beneficial for Web Analysts, Digital Marketers, UX/UI Designers, Product Managers, and Data Scientists seeking to elevate their Web Analysis skills.

This 1-day Microsoft Clarity for Web Analysis Training by the Knowledge Academy will equip delegates with comprehensive knowledge of Microsoft Clarity's features such as heatmaps, session recordings, and insights dashboards. Participants will gain hands-on experience, enabling them to apply Clarity’s capabilities effectively in real-world scenarios.

Course Objectives

  • To provide a thorough understanding of Microsoft Clarity's interface and features
  • To demonstrate the practical application of heatmaps and session recordings for web analysis
  • To enable delegates to effectively install and utilise Clarity for mobile apps and web extensions
  • To teach the usage of filters, tags, and regular expressions for detailed web analytics
  • To guide through the process of troubleshooting common issues in Clarity

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What’s included in this Microsoft Clarity for Web Analysis Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Microsoft Clarity for Web Analysis Certificate
  • Digital Delegate Pack

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (2 days)

Online Self-paced (16 hours)

PowerPivot for End Users 50433B Training Course Outline

Module 1: PowerPivot Introduction

  • PowerPivot Introduction

Lab

  • Installing PowerPivot

Module 2: PowerPivot Data Sources

  • Supported Data Sources

Lab

  • Loading Data Sources
  • Cleaning Data
  • Creating Relationships

Module 3: PowerPivot Functions

  • PowerPivot Expressions

Lab

  • Create a Time Table
  • Using DATE Functions
  • Using TIME INTELLIGENCE Functions
  • Using STATISTICAL Functions
  • Using VALUE Functions
  • Using LOGICAL and INFORMATION Functions
  • Using TEXT Functions

Module 4: Building Reports Using PowerPivot

  • PowerPivot Reports

Lab

  • Creating Reports

Module 5: PowerPivot for SharePoint 2010

  • Reports and Email
  • PowerPivot for SharePoint 2010

Lab

  • Installing PowerPivot for SharePoint 2010
  • Configuring PowerPivot for SharePoint 2010

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Who should attend this PowerPivot for End Users 50433B Training Course? 

The PowerPivot for End Users 50433B Course is tailored for individuals aiming to acquire proficiency in utilising Microsoft PowerPivot, a potent data analysis and visualisation tool, to manipulate data within the Microsoft Excel environment. This course is specifically well-suited for the following professional:

  • Business Analysts
  • Financial Analysts
  • Data Analysts
  • Excel Power Users
  • Reporting Professionals
  • Data Enthusiasts
  • Financial Planners

Prerequisites of the PowerPivot for End Users 50433B Training Course

There are no formal prerequisites to attend this PowerPivot for End Users 50433B Course. However, Excel and report building skills will be beneficial for the delegates.

PowerPivot for End Users 50433B Training Course Overview

The PowerPivot for End Users 50433B Training is a specialised module within the broader spectrum of Microsoft 365 Training, focusing on the advanced features of PowerPivot in Microsoft Excel. This training is crucial in the contemporary data-driven business environment, as it unlocks the full potential of data analysis and visualisation tools available in Microsoft 365.

Understanding and effectively using PowerPivot is essential for professionals involved in data analysis, financial modelling, and business intelligence. This training is particularly beneficial for Data Analysts, Financial Analysts, and Business Intelligence Professionals. Mastering PowerPivot through this course enables these professionals to handle large datasets more efficiently, create sophisticated data models, and produce in-depth analytical reports, contributing significantly to their organisation’s decision-making process.

The 2-day PowerPivot for End Users 50433B Training offered by the Knowledge Academy is structured to maximise learning outcomes for delegates. It provides hands-on experience and expert guidance, ensuring that delegates can apply their knowledge practically in their respective workplaces. This Microsoft 365 Training, coupled with potential certification opportunities, empowers delegates with the confidence and skill to leverage PowerPivot effectively, making them an invaluable asset to their teams and organisations.

Course Objectives:

  • To introduce the fundamental concepts and features of PowerPivot in Microsoft Excel
  • To demonstrate how to import and manipulate large datasets using PowerPivot
  • To teach the creation of complex data models for in-depth analysis and reporting
  • To provide practical skills in using DAX (Data Analysis Expressions) for advanced data calculations
  • To enable delegates to visualise data effectively using PowerPivot's powerful analytical tools
  • To equip delegates with the ability to integrate PowerPivot with other Microsoft 365 tools for enhanced productivity

Upon completing this training, delegates will have acquired a robust understanding of PowerPivot, significantly enhancing their data analysis capabilities. This empowerment will not only boost their individual performance but also contribute to the efficiency and analytical prowess of their organisations.

 

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What's Included in this PowerPivot for End Users 50433B Training?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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Microsoft 365 Training FAQs

Office 365 is a collection of cloud-based tools and services developed by Microsoft. It includes popular apps like Excel, Word, PowerPoint, Outlook, and OneDrive and collaboration tools like Teams and SharePoint. Office 365 offers subscription-based access, providing users with the latest software updates and cloud storage options.
The prerequisites for this Microsoft 365 Training Course vary according to each course. Please refer to our course pages for specific information.
No, delegates do not need to take an exam to complete this Microsoft 365 Training.
These Microsoft 365 Training Courses enhance productivity, collaboration, and efficiency through proficiency in diverse productivity tools. They boost professional development, prepare for remote work, foster cloud computing skills, improve data management, raise security awareness, and facilitate continuous learning.
To activate Office 365 for free, visit the Office 365 website, sign up for a free trial or a limited free version, provide the necessary information, create a Microsoft account, and follow the prompts to complete registration.
Microsoft Office 2021 is the latest perpetual version available for purchase. Microsoft also offers Microsoft 365, a subscription-based service that provides access to the newest version of Office applications and other cloud-based services.
This Microsoft 365 Training opens doors to career opportunities such as IT Support Specialist, Systems Administrator, Business Analyst, Information Security Analyst, Collaboration Specialist, Training Coordinator, Consultant, Project Manager, and Sales Representative.
Yes, these Microsoft Training Courses are accredited by Microsoft.
The main features of Microsoft 365 are its cloud-based productivity suite, encompassing applications like Word and Excel, and its collaboration tools such as Teams and SharePoint, fostering seamless teamwork and information sharing in organizations.
The Knowledge Academy is the Leading global training provider for Microsoft 365 Training.
The training fees for Microsoft 365 Training in the United States starts from $1795.
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