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Microsoft 365 Training

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft 365 Fundamentals MS900 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Microsoft 365 productivity and teamwork capabilities

Learn about the productivity and teamwork solutions in Microsoft 365 and the capabilities that help people be more productive using Microsoft 365 - The World's Productivity Cloud.

Lessons

  • Microsoft 365 productivity and teamwork solutions
  • Engage employees with Microsoft Teams, Viva, and Yammer
  • Get more done with Office across all devices
  • File storage and sharing with OneDrive and SharePoint

Module 2: Microsoft 365 business management capabilities

Learn about the business management solutions in Microsoft 365 and the capabilities that help organizations be more productive using Microsoft 365 - The World's Productivity Cloud.

Lessons

  • Manage your business with Microsoft 365
  • Simplify device management with Microsoft Endpoint Manager
  • Get more done and stay secure with Windows 10
  • Harness business intelligence with Microsoft 365 analytics and reporting

Module 3: Microsoft 365 Licensing and support

Learn more about Microsoft 365 licensing, service, and support options.

Lessons

  • Identify licensing options available in Microsoft 365
  • Describe support offerings in Microsoft 365 services
  • Describe the service life cycle in Microsoft 365
  • Select a cloud deployment

Module 4: Microsoft 365 security and compliance

Learn about the Microsoft 365 security and compliance solutions areas and the capabilities available to help enterprises secure their enterprise and meet regulatory requirements.

Lessons

  • Describe Microsoft security and compliance principles
  • Describe identity and access management capabilities of Microsoft 365
  • Describe threat protection
  • Describe cloud security
  • Describe information protection and governance
  • Describe compliance management
  • Manage risk, discovery, and audit

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Who should attend this Microsoft training course?

This course is designed for Business Decision Makers and IT Professionals who aspire to deploy cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.

  • Job role: Administrator
  • Preparation for exam: MS-900

Prerequisites

This course is designed for Business Decision Makers and IT Professionals who aspire to deploy cloud services in their organization. Students should have the following background:

  • General knowledge of networking, computing, and cloud concepts

Microsoft 365 Fundamentals MS900 Course Overview

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

What will you gain from taking this Microsoft training course?

  • Differentiate between the various cloud service models.
  • Identify the key differences between Microsoft 365 subscriptions.
  • Plan for migration to Microsoft 365 services.
  • Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
  • Identify how Microsoft 365 services support teamwork.
  • Describe identities, including cloud, on-premises, and hybrid identity.
  • Describe cloud device management and protection, including the use of Intune.
  • Describe data protection, including the use of Azure Information Protection.
  • Describe compliance in general and the compliance features in Microsoft 365.
  • Describe Microsoft 365 subscriptions, licenses, billing, and support.

Show moredown

What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Microsoft 365 Identity and Services MS100 Course Outline

Within this Microsoft training course, you will learn the following modules.

Module 1: Design your Microsoft 365 tenant

This learning path focuses on planning your Microsoft 365 experience. This includes planning for the proper Microsoft 365 subscription, planning for Microsoft 365 in your on-premises infrastructure, planning which identity and authentication solution best fits your organizational requirements, planning your service setup, planning for hybrid environments, and planning your migration to Microsoft 365.

Lessons

  • Plan your tenant in Microsoft 365
  • Plan your on-premises infrastructure for Microsoft 365
  • Plan your identity and authentication solution for Microsoft 365
  • Plan your supporting infrastructure for Microsoft 365
  • Plan your hybrid requirements for your Microsoft 365 deployment
  • Plan your migration to Microsoft 365

Lab: Transition to Microsoft 365

  • Transition to Microsoft 365

After completing this module, students will be able to:

  • Determine which Microsoft 365 subscription offering best suits your organization’s requirements
  • Understand how to best use Microsoft 365 component services to meet your organizational needs
  • Plan your Microsoft 365 subscription
  • Describe authentication behavior when connecting with or without modern authentication
  • Explain multifactor authentication in Microsoft 365 deployments
  • Create a plan for directory synchronization and Azure AD Connect Pass-through authentication
  • Describe the issues, benefits, and best practices when implementing ADFS
  • Plan for Azure AD Seamless Single Sign-On
  • Plan your Email migration to Microsoft 365
  • Plan your file storage and collaboration requirements
  • Plan your Microsoft Teams environment
  • Plan for user and group synchronization using Azure AD Connect
  • Plan for hybrid Exchange, SharePoint, and Skype for Business environments
  • Plan your deployment using the Deployment Planning Checklist
  • Analyze your Active Directory and plan any necessar
  • Determine which Microsoft 365 subscription offering best suits your organization’s requirements
  • Understand how to best use Microsoft 365 component services to meet your organizational needs
  • Plan your Microsoft 365 subscription
  • Describe authentication behavior when connecting with or without modern authentication
  • Explain multifactor authentication in Microsoft 365 deployments
  • Create a plan for directory synchronization and Azure AD Connect Pass-through authentication
  • Describe the issues, benefits, and best practices when implementing ADFS
  • Plan for Azure AD Seamless Single Sign-On
  • Plan your Email migration to Microsoft 365
  • Plan your file storage and collaboration requirements
  • Plan your Microsoft Teams environment
  • Plan for user and group synchronization using Azure AD Connect
  • Plan for hybrid Exchange, SharePoint, and Skype for Business environments
  • Plan your deployment using the Deployment Planning Checklist
  • Analyze your Active Directory and plan any necessary clean-up using the ID Fix tool
  • Determine which migration strategy to use to move your mail, calendar, and contact information
  • Describe the performance and network issues to consider when planning your migration strategy
  • y clean-up using the ID Fix tool
  • Determine which migration strategy to use to move your mail, calendar, and contact information
  • Describe the performance and network issues to consider when planning your migration strategy

Module 2: Configure your Microsoft 365 tenant

While the prior learning path focused on planning your Microsoft 365 tenant, this learning path transitions to configuring your tenant. This includes configuring your Microsoft 365 experience, including your organization profile, your tenant subscription, your services and add-ins, and your tenant configuration. You will then learn how to manage Microsoft 365 user accounts and licenses, security groups, and domain services. You'll also learn how to configure client connectivity. The module concludes by examining how to leverage FastTrack and partner services.,

  • Lessons

  • Configure your Microsoft 365 experience
  • Manage user accounts and licenses in Microsoft 365
  • Manage groups in Microsoft 365
  • Add a custom domain in Microsoft 365
  • Configure client connectivity to Microsoft 365
  • Use FastTrack and Partner Services to support Microsoft 365

Lab: Configure your Microsoft 365 Tenant

  • Initialize your Microsoft 365 Tenant
  • Manage Users and Groups
  • Add a Custom Domain

After completing this module, students will be able to:

  • Complete your company’s organization profile
  • Maintain minimum subscription requirements for your company
  • Manage your services and add-ins
  • Describe the user identities in Microsoft 365
  • Create user accounts from both the Microsoft 365 admin center and in Windows PowerShell
  • Manage user accounts and licenses
  • Recover deleted user accounts
  • Describe the various types of groups available in Microsoft 365
  • Create and manage groups from Microsoft 365 admin center and using Windows PowerShell
  • Implement your domain services
  • Plan DNS for custom domains
  • Identify DNS record requirements for custom domains
  • Add a custom domain to Microsoft 365
  • Describe how FastTrack for Microsoft 365 helps customers deploy Microsoft 365
  • Request a partner to assist you with the FastTrack process
  • Describe how automatic client configuration works
  • Describe the DNS records required for client configuration
  • Configure Outlook clients
  • Configure Azure Active Directory multifactor authentication
  • Troubleshoot client connectivity

Module 3: Manage your Microsoft 365 tenant

In the prior learning paths, you learned how to plan for and configure your Microsoft 365 tenant. In this learning path, you will take the next step in the deployment process by learning how to manage your tenant once it has been implemented. This includes configuring your Microsoft 365 administrator roles, managing tenant health and services, managing user-driven deployments of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus), managing Office Telemetry,

Lessons

  • Configure administrative roles in Microsoft 365
  • Manage tenant health and services in Microsoft 365
  • Manage user-driven Microsoft 365 Apps for Enterprise deployments
  • Implement Office Telemetry
  • Implement Workplace Analytics

Lab: Manage Your Microsoft 365 Tenant

  • Manage Administration Delegation
  • Monitor and Troubleshoot Microsoft 365
  • Install Microsoft 365 Apps for enterprise

After completing this module, students will be able to:

  • Describe the key admin roles in Microsoft 365
  • Identify the key responsibilities of the primary admin roles
  • Configure tenant roles
  • Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center
  • Develop an incident response plan to deal with incidents in your Microsoft 365 services
  • Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support
  • Describe how Microsoft 365 Apps for enterprise click-to-run technology works
  • Describe the Microsoft 365 Apps for enterprise licensing and activation processes
  • Plan which update branch might be applicable for your organization
  • Plan which method to use for applying update branches to your users
  • Identify typical obstacles that prevent successful Microsoft 365 Apps for enterprise installations
  • Identify how to prevent users from installing Microsoft 365 Apps for enterprise
  • Install and configure Microsoft 365 Apps for enterprise with the Office Deployment Tool
  • Plan an Office Telemetry installation
  • Install and configure Office Telemetry
  • Describe data protection and data privacy in Workplace Analytics
  • Configure Workplace Analytics

Module 4: Explore the Microsoft 365 platform services

This learning path examines the primary features and functionality of the key Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and the Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Power Virtual Agents.

Lessons

  • Explore Exchange Online as a Microsoft 365 Enterprise Administrator
  • Explore SharePoint Online as a Microsoft 365 Enterprise Administrator
  • Explore Microsoft Teams as a Microsoft 365 Enterprise Administrator
  • Explore Microsoft Power Platform as a Microsoft 365 Enterprise Administrator
  • Create apps as a Microsoft 365 Enterprise Administrator with Power Apps
  • Create flows as a Microsoft 365 Enterprise Administrator with Power Automate
  • Create reports and dashboards as a Microsoft 365 Enterprise Administrator with Power BI
  • Create chatbots as a Microsoft 365 Enterprise Administrator with Power Virtual Agents

Lab: Reviewing Office 365 Functionality

  • Review Exchange Online
  • Review SharePoint Online
  • Implement a Ticketing System in SharePoint Online
  • Review Microsoft Teams
  • Explore the Power Platform Admin Center
  • Create a Power App from a SharePoint data source
  • Create a Power App from scratch
  • Create and share a flow using Power Automate
  • Implement a DLP Policy using Power Automate
  • Build a Power BI report and dashboard

After completing this module, students will be able to:

  • Describe the most common recipient types are available in Exchange Online
  • Manage anti-malware and anti-spam policies in Exchange Online
  • Plan your organization's disaster recovery needs related to company and user emails
  • Determine retention tags and policies that will help you manage your organization’s email lifecycle
  • Describe migration and coexistence strategies and understand the differences between them
  • Select the right mail migration strategy for your organization
  • Determine when you want to change the DNS MX record for a domain in a Microsoft 365 migration
  • Describe the different ways to migrate mailboxes to Microsoft 365 in a hybrid Exchange environment
  • Determine the permission levels that your organization should use in SharePoint Online
  • Describe the levels of encryption for data at rest and data in transit within SharePoint Online
  • Describe the SharePoint Online options for maintaining and recovering content in an intranet
  • Describe the different options that provide anti-malware protection in SharePoint Online
  • Describe basic Teams functionality and the infrastructure that supports its goals
  • Describe how Teams compares to the other collaboration apps in Microsoft 365
  • Manage user licenses in the Microsoft 365 Admin Center and PowerShell to provide Teams access
  • Describe the functionality provided by Guess access in Microsoft Teams
  • Describe audio conferencing functionality that is available in Microsoft Teams
  • Manage user settings for audio conferencing
  • Implement phone systems in Microsoft Teams
  • Identify the components that make up the Microsoft Power Platform product family
  • Describe the basic features of the Microsoft Power Platform Admin center
  • Describe what Power Apps are, including their business impact and primary components
  • Describe how Power Apps connect to data sources
  • Create a basic Power App
  • Test and monitor a Power App
  • Run a Power App
  • Describe the Power Apps security structure
  • Build and run a basic workflow using Power Automate
  • Administer Power Automate
  • Build and share a basic Power BI report and dashboard
  • Administer Power BI
  • Explain what Power Virtual Agents are and how they empower teams to easily create powerful bots
  • Describe key features of Power Virtual Agents
  • Describe how to create a chatbot using Power Virtual Agents

Module 5: Plan and implement identity synchronization

This learning path provides an in-depth examination of Microsoft 365 Identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect and, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.

Lessons

  • Explore identity synchronization
  • Plan for Azure AD Connect implementation
  • Implement Azure AD Connect
  • Manage synchronized identities
  • Explore password management in Microsoft 365

Lab: Manage Identities

  • Prepare for Identity Synchronization
  • Implement Identity Synchronization
  • Implement Password Management

After completing this module, students will be able to:

  • Describe the Microsoft 365 authentication options
  • Explain directory synchronization
  • Provide an overview of Azure AD Connect
  • Plan directory synchronization to synchronize your on-premises Active Directory objects to Azure AD
  • Plan an Azure AD Connect implementation
  • Plan for Azure AD Connect in a multi-forest scenario
  • Configure Azure AD Connect Prerequisites
  • Set up Azure AD Connect
  • Describe Azure AD Connect Health
  • Perform tasks to ensure users synchronize efficiently and successfully deploy Azure AD Connect
  • Manage groups with directory synchronization
  • Use Azure AD Connect Sync Security Groups to delegate control in Azure AD Connect to other users
  • Troubleshoot directory synchronization using a variety of troubleshooting tasks and tools
  • Describe the available password management features in Microsoft 365

Module 6: Implement applications and external access in Azure AD

This learning path provides a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

Lessons

  • Implement applications in Azure AD
  • Configure Azure AD Application Proxy
  • Explore solutions for external access

After completing this module, students will be able to:

  • Register an application or service within your Azure AD tenant
  • Update an application within the Azure AD consent framework
  • Modify the configuration of a single-tenant application to make it a multi-tenant application
  • Remove an application's registration from your Azure AD tenant
  • Describe the benefits of Azure AD Application Proxy and how it works
  • Identify Azure AD application proxy prerequisites
  • Install and register a connector and verify that it installed correctly
  • Publish an on-premises app for remote access and test the published app to verify that it functions
  • Manage External Access with Azure AD B2B collaboration.
  • Explain the difference between Microsoft 365 external access and Azure AD B2B collaboration
  • Explain the attributes of a collaborative User.
  • Demonstrate Azure B2B Collaboration
  • Manage external access and guest access using Microsoft Teams
  • Manage customer lockbox requests

Show moredown

Who should attend this Microsoft training course?

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

  • Job role: Administrator
  • Preparation for exam: MS-100

Prerequisites

Before attending this course, students must have:

  • Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices.

Microsoft 365 Identity and Services MS100 Course Overview

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Microsoft 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Microsoft 365 management. This begins with an overview of Microsoft 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, and device management. You will then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity.

Finally, you will examine how to manage user-driven client installations of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments. You will wrap up this section by learning how to configure Office Telemetry and Workplace Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

What you will gain from taking this Microsoft training course:

  • Designing, configuring, and managing your Microsoft 365 tenant.
  • Microsoft 365 product functionality.
  • Configuring Microsoft 365.
  • Managing Microsoft 365 Apps for enterprise deployments.
  • Planning and implementing identity synchronization.
  • Implementing application and external access.

Show moredown

What's included in this Microsoft training course?

  • ​Labs
  • Experienced Instructor

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Microsoft 365 Mobility and Security MS101 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Explore security metrics in Microsoft 365

In this learning path, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats, including the Zero Trust approach. You will be introduced to the Microsoft Secure Score, Privileged Identity Management, as well as to Azure Identity Protection and Microsoft Defender for Office 365.

Lessons

  • Examine threat vectors and data breaches
  • Explore the Zero Trust security model
  • Explore security solutions in Microsoft 365
  • Examine Microsoft Secure Score
  • Examine Privileged Identity Management
  • Examine Azure Identity Protection

Lab: Tenant Setup and Privileged Identity Management

  • Initialize your Microsoft 365 Tenant
  • PIM Resource Workflows

After completing this module, students will be able to:

  • Describe several techniques hackers use to compromise user accounts through email
  • Describe techniques hackers use to gain control over resources
  • Describe techniques hackers use to compromise data
  • Describe the Zero Trust approach to security in Microsoft 365.
  • Describe the components of Zero Trust security.
  • Describe and five steps to implementing a Zero Trust model in your organization.
  • Explain Zero Trust networking
  • List the types of threats that can be avoided by using EOP and Microsoft Defender for Office 365
  • Describe how Microsoft 365 Threat Intelligence can be benefit your organization
  • Monitor your organization through auditing and alerts
  • Describe how ASM enhances visibility and control over your tenant through three core areas
  • Describe the benefits of Secure Score and what kind of services can be analyzed
  • Describe how to collect data using the Secure Score API
  • Know where to identify actions that will increase your security by mitigating risks
  • Explain how to determine the threats each action will mitigate and the impact it has on use
  • Explain Privileged Identity Management (PIM) in Azure administration
  • Configure PIM for use in your organization
  • Audit PIM roles
  • Explain Microsoft Identity Manager
  • Explain Privileged Access Management in Microsoft 365
  • Describe Azure Identity Protection and what kind of identities can be protected
  • Understand how to enable Azure Identity Protection
  • Know how to identify vulnerabilities and risk events
  • Plan your investigation in protecting cloud-based identities
  • Plan how to protect your Azure Active Directory environment from security breaches

Module 2: Manage your Microsoft 365 security services

This learning path examines how to manage the Microsoft 365 security services, including Exchange Online Protection, Microsoft Defender for Office 365, Safe Attachments, and Safe Links. You will also be introduced to the various reports that help an organization monitor its security health.

Lessons

  • Examine Exchange Online Protection
  • Examine Microsoft Defender for Office 365
  • Manage Safe Attachments
  • Manage Safe Links
  • Explore reporting in the Microsoft 365 security services

Lab: Manage Microsoft 365 Security Services

  • Implement a Safe Attachments policy
  • Implement a Safe Links policy

After completing this module, students will be able to:

  • Describe the anti-malware pipeline as email is analyzed by Exchange Online Protection
  • List several mechanisms used to filter spam and malware
  • Describe additional solutions to protect against phishing and spoofing
  • Describe the benefits of the Spoof Intelligence feature
  • Describe how Safe Attachments is used to block zero-day malware in email attachments and documents
  • Describe how Safe Links protect users from malicious URLs embedded in email and documents
  • Create and modify a Safe Attachments policy in the Security & Compliance Center
  • Create a Safe Attachments policy by using Windows PowerShell
  • Configure a Safe Attachments policy to take certain actions
  • Understand how a transport rule can be used to disable the Safe Attachments functionality
  • Describe the end-user experience when an email attachment is scanned and found to be malicious
  • Create and modify a Safe Links policy in the Security & Compliance Center
  • Create a Safe Links policy by using Windows PowerShell
  • Understand how a transport rule can be used to disable the Safe Links functionality
  • Describe the end-user experience when Safe Links identifies a link to a malicious website or file
  • Describe how the Microsoft 365 security reports show how your organization is being protected
  • Understand where to access reports generated by EOP and Microsoft Defender for Office 365
  • Understand how to access detailed information from the generated reports generated

Module 3: Implement threat intelligence in Microsoft 365

In this learning path, you will then transition from security services to threat intelligence; specifically, using the Security Dashboard, Microsoft Defender for Identity, and Microsoft Cloud Application Security to stay ahead of potential security breaches.

Lessons

  • Explore threat intelligence in Microsoft 365
  • Explore the Security Dashboard
  • Implement Microsoft Defender for Identity
  • Implement Microsoft Cloud Application Security

Lab: Implement Threat Intelligence

  • Conduct a Spear Phishing attack using the Attack Simulator
  • Conduct Password attacks using the Attack Simulator
  • Prepare for Alert Policies
  • Implement a Mailbox Permission Alert
  • Implement a SharePoint Permission Alert
  • Test the Default eDiscovery Alert

After completing this module, students will be able to:

  • Understand how threat intelligence is powered by the Microsoft Intelligent Security Graph
  • Describe how the threat dashboard can benefit C-level security officers
  • Understand how Threat Explorer can be used to investigate threats and help to protect your tenant
  • Describe how the Security Dashboard displays top risks, global trends, and protection quality
  • Describe what Microsoft Defender for Identity is and what requirements are needed to deploy it
  • Configure Microsoft Defender for Identity
  • Manage the Microsoft Defender for Identity services
  • Describe Cloud App Security
  • Explain how to deploy Cloud App Security
  • Control your Cloud Apps with Policies
  • Troubleshoot Cloud App Security

Module 4: Introduction to Data Governance in Microsoft 365

This learning path examines the key components of Microsoft 365 Compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Information Rights Management, Office 365 message encryption, In-place Records Management in SharePoint, and data loss prevention (DLP).

Lessons

  • Explore archiving in Microsoft 365
  • Explore retention in Microsoft 365
  • Explore Information Rights Management
  • Explore Office 365 Message Encryption
  • Explore In-place Records Management in SharePoint
  • Explore Data Loss Prevention in Microsoft 365

Lab: Implement Data Governance

  • Configure Microsoft 365 Message Encryption
  • Validate Information Rights Management
  • Initialize Compliance
  • Configure Retention Tags and Policies

After completing this module, students will be able to:

  • Understand Data Governance in Microsoft 365
  • Describe the difference between In-Place Archive and Records Management
  • Explain how data is archived in Exchange
  • Recognize the benefits of In Place Records Management in SharePoint
  • Understand how Messaging Records Management works in Exchange
  • List the types of retention tags that can be applied to mailboxes
  • Know the different Microsoft 365 Encryption Options
  • Understand how Information Rights Management (IRM) can be used in Exchange
  • Configure IRM protection for Exchange mails
  • Explain how IRM can be used in SharePoint
  • Apply IRM protection to SharePoint documents
  • Tell the differences between IRM protection and AIP classification
  • Understand how message encryption works
  • Perform encryption on a message
  • Accomplish decryption of a message
  • Understand the co-operation of signing and encryption simultaneously
  • Explain what triple-wrapped messages are
  • Describe when you can use Office 365 Message Encryption
  • Explain how Office 365 Message Encryption works
  • Describe Data Loss Prevention (DLP)
  • Understand what sensitive information and search patterns are that DLP is using
  • Know what a DLP policy is and what it contains
  • Recognize how actions and conditions work together for DLP
  • Express how actions contain functions to send emails on matches
  • Show policy tips to the users if a DLP rule applies
  • Use policy templates to implement DLP policies for commonly used information
  • Explain document finger
  • Understand how to use DLP to protect documents in Windows Server FCI

Module 5: Implement data governance in Microsoft 365

This learning path examines how to implement the key aspects of data governance, including the building of information barriers in Microsoft 365 and ethical walls in Exchange Online, creating DLP policies from built-in templates, creating custom DLP policies, creating DLP policies to protect documents, and creating policy tips.

Lessons

  • Evaluate your compliance readiness
  • Implement compliance solutions
  • Create information barriers in Microsoft 365
  • Create a DLP policy from a built-in template
  • Create a custom DLP policy
  • Create a DLP policy to protect documents
  • Implement policy tips for DLP policies

Lab: Implement DLP Policies

  • Manage DLP Policies
  • Test MRM and DLP Policies

After completing this module, students will be able to:

  • Describe the Microsoft 365 Compliance Center and how to access it
  • Describe the purpose and function of Compliance score
  • Explain the components of of how an organization's Compliance score is determined
  • Explain how assessments are used to formulate compliance scores
  • Explain how Microsoft 365 helps address Global Data Protection Regulation
  • Describe insider risk management functionality in Microsoft 365
  • Configure insider risk management policies
  • Configure insider risk management policies
  • Explain the communication compliance capabilities in Microsoft 365
  • Describe what an ethical wall in Exchange is and how it works
  • Explain how to create information barriers in Microsoft 365
  • Identify best practices for building and working with ethical walls
  • Understand the different built-in templates for a DLP policies
  • Determine how to choose the correct locations for a DLP policy
  • Configure the correct rules for protecting content
  • Enable and review the DLP policy correctly
  • Describe how to modify existing rules of DLP policies
  • Explain how to add and modify custom conditions and action to a DLP rule
  • Describe how to change user notifications and policy tips
  • Configure the user override option to a DLP rule
  • Explain how incident reports are sent by a DLP rule violation
  • Describe how to work with managed properties for DLP policies
  • Explain how SharePoint Online creates crawled properties from documents
  • Describe how to create a managed property from a crawled property in SharePoint Online
  • Explain how to create a DLP policy with rules that apply to managed properties via PowerShell
  • Describe the user experience when a user creates an email or site containing sensitive information
  • Explain the behavior in Office apps when a user enters sensitive information

Module 6: Manage data governance in Microsoft 365

This learning path focuses on managing data governance in Microsoft 365, including managing retention in email, troubleshooting retention policies and policy tips that fail, as well as troubleshooting sensitive data. You will then learn how to implement sensitivity labels and Windows Information Protection.

Lessons

  • Manage retention in email
  • Troubleshoot data governance
  • Explore sensitivity labels
  • Implement sensitivity labels
  • Implement Data Governance

Lab: Implement Data Governance

  • Implement sensitivity labels
  • Implement Windows Information Protection

After completing this module, students will be able to:

  • Determine when and how to use retention tags in mailboxes
  • Assign retention policy to an email folder
  • Add optional retention policies to email messages and folders
  • Remove a retention policy from an email message
  • Explain how the retention age of elements is calculated
  • Repair retention policies that do not run as expected
  • Understand how to systematically troubleshoot when a retention policy appears to fail
  • Perform policy tests in test mode with policy tips
  • Describe how to monitor DLP policies through message tracking
  • Manage data protection using sensitivity labels
  • Describe the requirements to create a sensitivity label
  • Develop a data classification framework for your sensitivity labels
  • Create, publish, and remove sensitivity labels
  • Describe WIP and what it is used for
  • Plan a deployment of WIP policies
  • Implement WIP policies with Intune and SCCM
  • Implement WIP policies in Windows desktop apps

Module 7: Manage content search and investigations in Microsoft 365

This learning path conclude this section on data governance by examining how to manage search and investigation, including searching for content in the Security and Compliance Center, auditing log investigations, and managing advanced eDiscovery.

Lessons

  • Search for content in the Microsoft 365 Compliance center
  • Conduct audit log investigations
  • Manage Advanced eDiscovery

Lab: Manage Search and Investigations

  • Conduct a data search
  • Investigate Your Microsoft 365 Data

After completing this module, students will be able to:

  • Describe how to use content search
  • Design your content search
  • Configure search permission filtering
  • Explain how to search for third-party data
  • Describe when to use scripts for advanced searches
  • Describe what the audit log is and the permissions required to search a Microsoft 365 audit
  • Configure Audit Policies
  • Enter criteria for searching the audit log
  • View, sort, and filter search results
  • Export search results to a CSV file
  • Search the unified audit log by using Windows PowerShell
  • Describe Advanced eDiscovery
  • Configure permissions for users in Advanced eDiscovery
  • Create Cases in Advanced eDiscovery
  • Search and prepare data for Advanced eDiscovery

Module 8: Prepare for device management in Microsoft 365

This learning path provides an in-depth examination of Microsoft 365 Device management. You will begin by planning for various aspects of device management, including preparing your Windows 10 devices for co-management. You will learn how to transition from Configuration Manager to Microsoft Intune, and you will be introduced to the Microsoft Store for Business and Mobile Application Management.

Lessons

  • Explore Co-management of Windows 10 device
  • Prepare your Windows 10 devices for Co-management
  • Transition from Configuration Manager to Intune
  • Examine the Microsoft Store for Business
  • Plan for application management

Lab: Implement the Microsoft Store for Business

  • Configure the Microsoft Store for Business
  • Manage the Microsoft Store for Business

After completing this module, students will be able to:

  • Describe the benefits of Co-management
  • Plan your organization's Co-management Strategy
  • Describe the main features of Configuration Manager
  • Describe how Azure Active Directory enables co-management
  • Identify the prerequisites for using Co-management
  • Configure Configuration Manager for Co-management
  • Enroll Windows 10 Devices to Intune
  • Modify your co-management settings
  • Transfer workloads to Intune
  • Monitor your co-management solution
  • Check compliance for co-managed devices
  • Describe the feature and benefits of the Microsoft Store for Business
  • Configure the Microsoft Store for Business
  • Manage settings for the Microsoft Store for Business

Module 9: Plan your Windows 10 deployment strategy

This learning path focuses on planning your Windows 10 deployment strategy, including how to implement Windows Autopilot and Desktop Analytics, and planning your Windows 10 subscription activation service.

Lessons

  • Examine Windows 10 deployment scenarios
  • Explore Windows Autopilot deployment models
  • Plan your Windows 10 Subscription Activation strategy
  • Resolve Windows 10 upgrade errors
  • Analyze Windows 10 diagnostic data using Desktop Analytics

After completing this module, students will be able to:

  • Plan for Windows as a Service
  • Plan a Modern Deployment
  • Plan a Dynamic Deployment
  • Plan a Traditional Deployment
  • Describe Windows Autopilot requirements
  • Configure Autopilot
  • Describe Autopilot Self-deployments, Pre-provisioned deployments, and User-driven deployments
  • Deploy BitLocker Encryption for Autopiloted Devices
  • Understand Windows 10 Enterprise E3 in CSP
  • Configure VDA for Subscription Activation
  • Deploy Windows 10 Enterprise licenses
  • Describe common fixes for Windows 10 upgrade errors
  • Use SetupDiag
  • Troubleshooting upgrade errors
  • Describe Windows error reporting
  • Understand the upgrade error codes and resolution procedure
  • Describe Desktop Analytics
  • Describe Device Health
  • Describe Update Compliance
  • Determine Upgrade Readiness

Module 10: Implement Mobile Device Management in Microsoft 365

This learning path focuses on Mobile Device Management (MDM). You will learn how to deploy it, how to enroll devices to MDM, and how to manage device compliance.

Lessons

  • Explore Mobile Device Management
  • Deploy Mobile Device Management
  • Enroll devices to Mobile Device Management
  • Manage device compliance

Lab: Manage devices with Intune

  • Enable device management
  • Configure Azure AD for Intune
  • Create Intune policies
  • Enroll a Windows 10 device
  • Manage and monitor a device in Intune

After completing this module, students will be able to:

  • Manage devices with MDM
  • Compare MDM for Microsoft 365 and Intune
  • Understand policy settings for mobile devices
  • Control Email and Document Access
  • Activate Mobile Device Management Services
  • Deploy Mobile Device Management
  • Configure Domains for MDM
  • Configure an APNs Certificate for iOS devices
  • Manage Device Security Policies
  • Define a Corporate Device Enrollment Policy
  • Enroll devices to MDM
  • Understand the Apple Device Enrollment Program
  • Understand Enrollment Rules
  • Configure a Device Enrollment Manager Role
  • Describe Multi-factor Authentication considerations
  • Plan for device compliance
  • Configure conditional users and groups
  • Create Conditional Access policies
  • Monitor enrolled devices

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Who should attend this Microsoft training course?

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

  • Job role: Administrator
  • Preparation for exam: MS-101

Prerequisites

Before attending this course, students must have:

  • Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices.

 

Microsoft 365 Mobility and Security MS101 Course Overview

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 security management, Microsoft 365 compliance management, and Microsoft 365 device management. In Microsoft 365 security management, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats. You will be introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You will then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Finally, you will be introduced to the various reports that monitor your security health. You will then transition from security services to threat intelligence; specifically, using the Security Dashboard and Advanced Threat Analytics to stay ahead of potential security breaches. With your Microsoft 365 security components now firmly in place, you will examine the key components of Microsoft 365 compliance management.

This begins with an overview of all key aspects of data governance, including data archiving and retention, Information Rights Management, Secure Multipurpose Internet Mail Extension (S/MIME), Office 365 message encryption, and data loss prevention (DLP). You will then delve deeper into archiving and retention, paying particular attention to in-place records management in SharePoint, archiving and retention in Exchange, and Retention policies in the Security and Compliance Center. Now that you understand the key aspects of data governance, you will examine how to implement them, including the building of ethical walls in Exchange Online, creating DLP policies from built-in templates, creating custom DLP policies, creating DLP policies to protect documents, and creating policy tips. You will then focus on managing data governance in Microsoft 365, including managing retention in email, troubleshooting retention policies and policy tips that fail, as well as troubleshooting sensitive data. You will then learn how to implement Azure Information Protection and Windows Information Protection. You will conclude this section by learning how to manage search and investigation, including searching for content in the Security and Compliance Center, auditing log investigations, and managing advanced eDiscovery. The course concludes with an in-depth examination of Microsoft 365 device management. You will begin by planning for various aspects of device management, including preparing your Windows 10 devices for co-management. You will learn how to transition from Configuration Manager to Intune, and you will be introduced to the Microsoft Store for Business and Mobile Application Management. At this point, you will transition from planning to implementing device management; specifically, your Windows 10 deployment strategy. This includes learning how to implement Windows Autopilot, Windows Analytics, and Mobile Device Management (MDM). When examining MDM, you will learn how to deploy it, how to enroll devices to MDM, and how to manage device compliance.

What will you learn from taking this Microsoft training course?

  • Microsoft 365 Security Metrics
  • Microsoft 365 Security Services
  • Microsoft 365 Threat Intelligence
  • Data Governance in Microsoft 365
  • Data Governance in Microsoft 365 Intelligence
  • Search and Investigations
  • Device Management
  • Windows 10 Deployment Strategies
  • Mobile Device Management

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What's included within this Microsoft training course?

  • Labs
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Planning and Configuring a Messaging Platform (MS200)​ Course Outline

Part 1: Understanding the Modern Messaging Infrastructure (MS200T01)

Module 1: Managing Modern Messaging Infrastructure

Lessons

  • Overview of Modern Messaging Architecture
  • Deploying Modern Messaging Infrastructure
  • Managing Modern Messaging Infrastructure

Module 2: Managing Recipient Objects and Resources

Lessons

  • Exchange Recipients
  • Creating and Managing Exchange Recipients
  • Managing Email Addresses, Lists, and Resources

Module 3: Mailbox Databases in Exchange Server

Lessons

  • Mailbox Databases in Exchange Server
  • Planning for Mailbox Databases
  • Creating and Managing Mailbox Databases
  • Troubleshooting Mailbox Databases

Module 4: Managing Organisational Settings

Lessons

  • Managing Authentication for Messaging
  • Configuring Organisational Settings
  • Designing Solutions for External Access

Module 5: Practice Lab

Lab: Managing Recipient Objects and Infrastructure

  • Manage Recipient Objects
  • Set up Organisational Infrastructure and Mail Flow

 

Part 2: Managing Client Access and Mail Flow

Module 1: Managing Client Access

Lessons

  • Implementing Client Access Services
  • Managing Client Devices
  • Configuring Outlook on the Web
  • Troubleshooting Client Access

Module 2: Managing Mobile Devices

Lessons

  • Mobile Device Mailbox Policies
  • Managing Mobile Device Access

Module 3: Managing the Transport Pipeline

Lessons

  • Overview of Transport Services
  • Configuring Message Transport
  • Managing Transport Rules

Module 4: Managing and Troubleshooting Mail Flow

Lessons

  • Managing Mail Flow
  • Troubleshooting Mail Flow
  • Troubleshooting Transport Issues
  • Troubleshooting with Logs

Module 5: Practice Lab

Lab: Mobile Device Management and Troubleshooting Mail Flow

  • Set Up Mobile Device Management
  • Troubleshooting Mail Flow and Connectivity Issues

 

Part 3: Managing Messaging High Availability and Disaster Recovery

Module 1: High Availability for Exchange Servers

Lessons

  • Planning High Availability for Mailbox Servers
  • High Availability for Client Access Service
  • High Availability for Transport
  • Implementing Site Resilience


Module 2: Managing Disaster Recovery

Lessons

  • Planning for Disaster Recovery
  • Implementing Backup Strategies
  • Restoring Mailboxes, Databases, and Servers

Module 3: Managing Public Folders

Lessons

  • Planning the Public Folder Hierarchy
  • Implementing and Managing Public Folders
  • Troubleshooting Public Folders

Module 4: Practice Lab

Lab: Public Folder Management and Disaster Recovery

  • Troubleshooting Mail Flow and Connectivity Issues
  • Disaster Recovery Using eDiscovery and In-place Holds

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Prerequisites

There are no prerequisites for this course.

Audience

This course is for IT Professionals who want to learn about Microsoft Technologies.

Planning and Configuring a Messaging Platform (MS200)​ Course Overview

In this course, delegates will learn about the architecture of the modern messaging infrastructure with exchange server and exchange online, and how to use messaging in different scenarios and organisations. Delegates will be guided through the initial deployment process and will get familiarised with the messaging management tools. They will also learn how to create and manage different types of recipients and Exchange Server mailbox databases that serve as storage locations for all messaging data. Delegates are made familiar with the organisational settings of the messaging infrastructure.

This course explains how the Microsoft Exchange Server provides access to user mailboxes for many different clients. Delegates will learn how to plan, configure, and manage client access services in Exchange Server. In addition, they learn how to design, configure, and manage transport services to ensure efficient communication between their Exchange servers, Exchange Online, and other mail servers on the Internet.

In this 5-day course, delegates will learn traditional and modern messaging, high availability, and disaster recovery solutions. This course comprises the following Microsoft Official Curriculum modules:

  • Understanding the Modern Messaging Infrastructure (MS200T01)
  • Managing Client Access and Mail Flow (MS200T02)
  • Managing Messaging High Availability and Disaster Recovery (MS200T03)

After the completion of this course, delegates will be prepared to take MS-200 Implementing A Hybrid and Secure Messaging Platform.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (4 days)

Online Self-paced (32 hours)

Implementing a Hybrid and Secure Messaging Platform (MS201)​ Course Outline

Part 1: Defining a Hybrid Messaging Strategy

Module 1: Performing Mailbox Migration

Lessons

  • Planning Mailbox Migrations
  • Implementation of IMAP Migrations
  • Perform Cutover and Incremental Migrations
  • Perform Advanced Migrations

Module 2: Planning a Hybrid Environment

Lessons

  • Exchange Hybrid Provisioning Requirements
  • Planning to Run the Hybrid Configuration Wizard

Module 3: Provide and Fix Errors in a Hybrid Environment

Lessons

  • Deploy and Manage an Edge Transport Server
  • Configure a Hybrid Deployment with the HCW
  • Implementation of Advanced Hybrid Functionality
  • Troubleshooting Hybrid Deployments

Module 4: Hybrid Deployment and Management

Lessons

  • Perform a Mailbox Migration to Microsoft 365
  • Management of Hybrid Scenarios

Part 2: Managing Messaging Security, Hygiene, and Compliance (MS201T02)

Module 1: Management of Message Protection

Lessons

  • Planning the News Protection
  • Management of Anti-Malware and Anti-Spam Policies
  • Management of Advanced Threat Protection

Module 2: Management of Compliance

Lessons

  • Messaging Compliance in the SCC
  • Messaging Compliance in Exchange
  • Management of Online Archiving and Auditing of Exchange Online
  • Manage Content Search

Module 3: Manage Role-based Permissions

Lessons

  • Manage Admin Roles
  • Manage User Roles
  • Exchange Facility - RBAC and AD Split Authority

Module 4: Management of Message Protection

  • Manage Message Protection in a Local Solution
  • Manage Message Protection in a Cloud Solution
  • Manage Message Protection in a Hybrid Solution

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Prerequisites

There are no prerequisites for this course.

Audience

This course is for IT Professionals who want to learn about Microsoft Technologies.

Implementing a Hybrid and Secure Messaging Platform (MS201)​ Course Overview

In this course, delegates will learn how to provide a hybrid environment for your exchange company and how to migrate mailboxes to exchange online. Delegates will begin by examining the options available for migrating mailboxes and then focus on planning a hybrid deployment. In this course, they will also learn how to implement a hybrid deployment and fix bugs.

In this 4- day course, delegates will learn about the different security and compliance service configurations and settings with exchange server and exchange online. They examine the basics of messaging with exchange online protection and exchange advanced threat protection, and exchange connection and spam filtering. It also introduces messaging compliance solutions such as retention and data loss prevention policies, audit logs, and eDiscovery search mechanisms from the messaging compliance perspective. Delegates will learn to plan a suitable deployment and complete the basic implementation process for each solution. At the end of this course, delegates will learn how to manage permissions assigned to user and administrator roles.

This course is comprised of the following Microsoft Official Curriculum modules:

  • Defining a Hybrid Messaging Strategy (MS201T01)
  • Managing Messaging Security, Hygiene, and Compliance (MS201T02)

After this course completion, delegates will be prepared to take MS-201 Implementing A Hybrid and Secure Messaging Platform.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Deploying Microsoft 365 Teamwork (MS300)​ Course Outline

Managing Office 365 Content Services (MS300T01)

  • Module 1: Plan and Configure SharePoint Site Collection
  • Module 2: Configure and Manage OneDrive for Business
  • Module 3: Sharing, Security, and Monitoring in SharePoint and OneDrive
  • Lab: Managing Office 365 Content Services

Managing SharePoint Online (MS300T02)

  • Module 1: Manage User Profiles and Apps
  • Module 2: Plan and Configure Managed Metadata and Business Connectivity
  • Module 3: Plan and Configure Search
  • Lab: Managing SharePoint Online

Enabling Microsoft Teams for Collaboration (MS300T03)

  • Module 1: Plan a Microsoft Teams Deployment
  • Module 2: Configure Microsoft Teams
  • Module 3: Manage the Teams Environment
  • Lab: Enabling Microsoft Teams for Collaboration

Enabling Office 365 Workloads for Collaboration (MS300T04)

  • Module 1: Evaluating Office 365 Collaboration Workloads
  • Module 2: Planning and Developing Governance
  • Module 3: Managing Office 365 collaboration workloads
  • Lab: Enabling office 365 Workloads for Collaboration 

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Prerequisites

There are no formal prerequisites for this course.

Audience

This course is designed for IT professionals.

 

Deploying Microsoft 365 Teamwork (MS300)​ Course overview

Nowadays, teamwork is the most important term. Every organisation needs to work and make decisions by teamwork efforts. As Microsoft, always being supportive and provide development surprises to business. From that term, Microsoft 365 Teamwork support an organisation to communicate with each other and transform the content life cycle. It provides us with the reliability to work anywhere with any smart device. It is responsible for bringing teams and resources, all in one place. With the help of this, everyone will stay connected with others.

This course will teach delegates about how to plan, configure, and manage a SharePoint site collection and Microsoft teams. OneDrive is also an essential element of Microsoft 365 teamwork. This course will provide training to delegates about the sharing, security and monitoring in SharePoint Online One Drive for business within an organisation. The technical content of this course will teach delegates about how to manage metadata, business connectivity services, and search allowing content material to be found, consumed and governed as well as plan and configure across office 365. Microsoft teams also work as a hub of teamwork in Microsoft 365. Delegates will learn how to plan to deploy and manage Microsoft teams. From the Microsoft 365 deployment, the delegate will get an understanding about the relationship of Teams with SharePoint, OneDrive and Office 365 groups. Finally, this course will explain how to establish policies and data governance for your teams' data.

At Course Completion

After completing this course, students will be able to:

  • Configure SharePoint Site Collections.
  • Manage site collection storage limits.
  • Deployment of OneDrive for Business sync client.
  • Use Group Policy to control OneDrive sync client settings.
  • Configure and manage external sharing for data in SharePoint Online and OneDrive for Business.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (4 days)

Online Self-paced (32 hours)

Microsoft 365 Security Administration MS500 Course Outline

This course covers the following topics:

Module 1: User and Group Management

This module explains how to manage user accounts and groups in Microsoft 365. It introduces you to the Zero Trust concept as well as authentication. The module sets the foundation for the remainder of the course.

Lessons

  • Identity and Access Management concepts
  • The Zero Trust model
  • Plan your identity and authentication solution
  • User accounts and roles
  • Password Management

Lab: Initialize your tenant - users and groups

  • Set up your Microsoft 365 tenant
  • Manage users and groups

Lab: Password management

  • Configure Self-service password reset (SSPR) for user accounts in Azure AD
  • Deploy Azure AD Smart Lockout

After completing this module, students will be able to:

  • Create and manage user accounts.
  • Describe and use Microsoft 365 admin roles.
  • Plan for password policies and authentication.
  • Describe the concepts of Zero Trust security.
  • Explain the Zero Trust model.

Module 2: Identity Synchronization and Protection

This module explains concepts related to synchronizing identities for Microsoft 365. Specifically, it focuses on Azure AD Connect and managing directory synchronization to ensure the right people are connecting to your Microsoft 365 system.

Lessons

  • Plan directory synchronization
  • Configure and manage synchronized identities
  • Azure AD Identity Protection

Lab: Implement Identity Synchronization

  • Set up your organization for identity synchronization

After completing this module, students will be able to:

  • Explain directory synchronization.
  • Plan directory synchronization.
  • Describe and use Azure AD Connect.
  • Configure Azure AD Connect Prerequisites.
  • Manage users and groups with directory synchronization.
  • Describe Active Directory federation.
  • Enable Azure Identity Protection

Module 3: Identity and Access Management

This module explains conditional access for Microsoft 365 and how it can be used to control access to resources in your organization. The module also explains Role Based Access Control (RBAC) and solutions for external access. We discuss identity governance as a concept and its components.

Lessons

  • Application Management
  • Identity Governance
  • Manage device access
  • Role Based Access Control (RBAC)
  • Solutions for external access
  • Privileged Identity Management

Lab: Use Conditional Access to enable MFA

  • MFA Authentication Pilot (require MFA for specific apps)
  • MFA Conditional Access (complete an MFA roll out)

Lab: Configure Privileged Identity Management

  • Manage Azure resources
  • Assign directory roles
  • Activate and deactivate PIM roles
  • Directory roles
  • PIM resource workflows
  • View audit history for Azure AD roles in PIM

After completing this module, students will be able to:

  • Describe the concept of conditional access.
  • Describe and use conditional access policies.
  • Plan for device compliance.
  • Configure conditional users and groups.
  • Configure role based access control
  • Describe the concepts of identity governance
  • Configure and use Privileged Identity Management

Module 4: Security in Microsoft 365

This module explains the various cyber-attack threats that exist. It then introduces you to the Microsoft solutions used to mitigate those threats. The module finishes with an explanation of Microsoft Secure Score and how it can be used to evaluate and report your organizations security posture.

Lessons

  • Threat vectors and data breaches
  • Security strategy and principles
  • Microsoft security solutions
  • Secure Score

Lab: Use Microsoft Secure Score

  • Improve your secure score in the Microsoft 365 Security Center

After completing this module, students will be able to:

  • Describe several techniques attackers use to compromise user accounts through email.
  • Describe techniques attackers use to gain control over resources.
  • List the types of threats that can be avoided by using EOP and Microsoft Defender for Office 365.
  • Describe the benefits of Secure Score and what kind of services can be analyzed.
  • Describe how to use Secure Score to identify gaps in your current Microsoft 365 security posture.

Module 5: Threat Protection

This module explains the various threat protection technologies and services available for Microsoft 365. The module covers message protection through Exchange Online Protection, Microsoft Defender for Identity and Microsoft Defender for Endpoint.

Lessons

  • Exchange Online Protection (EOP)
  • Microsoft Defender for Office 365
  • Manage Safe Attachments
  • Manage Safe Links
  • Microsoft Defender for Identity
  • Microsoft Defender for Endpoint

Lab: Manage Microsoft 365 Security Services

  • Implement Microsoft Defender Policies

After completing this module, students will be able to:

  • Describe the anti-malware pipeline as email is analyzed by Exchange Online Protection.
  • Describe how Safe Attachments is used to block zero-day malware in email attachments and documents.
  • Describe how Safe Links protect users from malicious URLs embedded in email and documents that point
  • Configure Microsoft Defender for Identity.
  • Configure Microsoft Defender for Endpoint.

Module 6: Threat Management

This module explains Microsoft Threat Management which provides you with the tools to evaluate and address cyber threats and formulate responses. You will learn how to use the Security dashboard and Azure Sentinel for Microsoft 365.

Lessons

  • Security dashboard
  • Threat investigation and response
  • Azure Sentinel
  • Advanced Threat Analytics

Lab: Using Attack Simulator

  • Conduct a simulated Spear phishing attack

After completing this module, students will be able to:

  • Describe how Threat Explorer can be used to investigate threats and help to protect your tenant.
  • Describe how the Security Dashboard gives C-level executives insight into top risks and trends.
  • Describe what Advanced Thread Analytics (ATA) is and what requirements are needed to deploy it.
  • Configure Advanced Threat Analytics.
  • Use the attack simulator in Microsoft 365.
  • Describe how Azure Sentinel can used for Microsoft 365.

Module 7: Microsoft Cloud Application Security

This module focuses on cloud application security in Microsoft 365. The module will explain cloud discovery, app connectors, policies, and alerts. You will learn how these features work to secure you cloud applications.

Lessons

  • Deploy Cloud Application Security
  • Use cloud application security information

After completing this module, students will be able to:

  • Describe Cloud App Security.
  • Explain how to deploy Cloud App Security.
  • Control your Cloud Apps with Policies.
  • Use the Cloud App Catalog.
  • Use the Cloud Discovery dashboard.
  • Manage cloud app permissions.

Module 8: Mobility

This module focuses on securing mobile devices and applications. You will learn about Mobile Device Management and how it works with Microsoft Intune. You will also learn about how Intune and Azure AD can be used to secure mobile applications.

Lessons

  • Mobile Application Management (MAM)
  • Mobile Device Management (MDM)
  • Deploy mobile device services
  • Enroll devices to Mobile Device Management

Lab: Device Management

  • Enable Device Management
  • Configure Azure AD for Intune
  • Create compliance and conditional access policies

After completing this module, students will be able to:

  • Describe mobile application considerations.
  • Manage devices with MDM.
  • Configure Domains for MDM.
  • Manage Device Security Policies.
  • Enroll devices to MDM.
  • Configure a Device Enrollment Manager Role.

Module 9: Information Protection and Governance

This module focuses on data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications to protect your data.

Lessons

  • Information protection concepts
  • Governance and Records Management
  • Sensitivity labels
  • Archiving in Microsoft 365
  • Retention in Microsoft 365
  • Retention policies in the Microsoft 365 Compliance Center
  • Archiving and retention in Exchange
  • In-place records management in SharePoint

Lab: Archiving and Retention

  • Initialize compliance
  • Configure retention tags and policies

After completing this module, students will be able to:

  • Configure sensitivity labels.
  • Configure archiving and retention in Microsoft 365.
  • Plan and configure Records Management

Module 10: Rights Management and Encryption

This module explains information rights management in Exchange and SharePoint. The module also describes encryption technologies used to secure messages.

Lessons

  • Information Rights Management (IRM)
  • Secure Multipurpose Internet Mail Extension (S-MIME)
  • Office 365 Message Encryption

Lab: Configure Office 365 Message Encryption

  • Configure Office 365 Message Encryption
  • Validate Information Rights Management

After completing this module, students will be able to:

  • Describe the various Microsoft 365 Encryption Options.
  • Describe the use of S/MIME.
  • Describe and enable Office 365 Message Encryption.

Module 11: Data Loss Prevention

This module focuses on data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications to protect your data.

Lessons

  • Data loss prevention fundamentals
  • Create a DLP policy
  • Customize a DLP policy
  • Create a DLP policy to protect documents
  • Policy tips

Lab: Implement Data Loss Prevention policies

  • Manage DLP Policies
  • Test MRM and DLP Policies

After completing this module, students will be able to:

  • Describe Data Loss Prevention (DLP).
  • Use policy templates to implement DLP policies for commonly used information.
  • Configure the correct rules for protecting content.
  • Describe how to modify existing rules of DLP policies.
  • Configure the user override option to a DLP rule.
  • Explain how SharePoint Online creates crawled properties from documents.

Module 12: Compliance Management

This module explains the Compliance center in Microsoft 365. It discusses the components of compliance score.

Lessons

  • Compliance center

After completing this module, students will be able to:

  • Describe how to use compliance score to make organizational decisions.
  • Describe how assessments are used to determine compliance score.

Module 13: Insider Risk Management

This module focuses on insider risk related functionality within Microsoft 365. It covers not only Insider Risk Management in the compliance center but also information barriers and privileged access management as well.

Lessons

  • Insider Risk
  • Privileged Access
  • Information barriers
  • Building ethical walls in Exchange Online

Lab: Privileged Access Management

  • Set up privileged access management and process a request

After completing this module, students will be able to:

  • Explain and configure Insider Risk Management in Microsoft 365.
  • Configure and approve privileged access requests for global administrators.
  • Configure and use information barriers to conform to organizational regulations.
  • Build ethical walls in Exchange Online
  • Configure Customer Lockbox

Module 14: Discover and Respond

This module focuses on content search and investigations. The module covers how to use eDiscovery to conduct advanced investigations of Microsoft 365 data. It also covers audit logs and discusses GDPR data subject requests.

Lessons

  • Content Search
  • Audit Log Investigations
  • Advanced eDiscovery

Lab: Manage Search and Investigation

  • Investigate your Microsoft 365 Data
  • Conduct a Data Subject Request

After completing this module, students will be able to:

  • Conduct content searches in Microsoft 365
  • Perform and audit log investigation.
  • Configure Microsoft 365 for audit logging.
  • Use Advanced eDiscovery

Show moredown

Who should attend Microsoft 365 training course?

Anybody looking to become a Microsoft 365 security administrator.

Prerequisites

You should have the following skills before attending:

  • Basic conceptual understanding of Microsoft Azure
  • Experience with Windows 10 devices
  • Experience with Office 365
  • Basic understanding of authorization and authentication
  • Basic understanding of computer networks
  • Working knowledge of managing mobile devices

Microsoft 365 Security Administration MS500 Course Overview

In this course you will learn how to secure user access to your organization’s resources, threat protection technologies that help protect your Microsoft 365 environment, information protection technologies that help secure your Microsoft 365 environment, archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. This course also prepares you for Microsoft exam MS-500.

What will you gain from taking this Microsoft training course?

  • Administer user and group access in Microsoft 365.
  • Explain and manage Azure Identity Protection.
  • Plan and implement Azure AD Connect.
  • Manage synchronized user identities.
  • Explain and use conditional access.
  • Describe cyber-attack threat vectors.
  • Explain security solutions for Microsoft 365.
  • Use Microsoft Secure Score to evaluate and improve your security posture.
  • Configure various advanced threat protection services for Microsoft 365.
  • Plan for and deploy secure mobile devices.
  • Implement information rights management.
  • Secure messages in Office 365.
  • Configure Data Loss Prevention policies.
  • Deploy and manage Cloud App Security.
  • Implement Windows information protection for devices.
  • Plan and deploy a data archiving and retention system.
  • Create and manage an eDiscovery investigation.
  • Manage GDPR data subject requests.
  • Explain and use sensitivity labels.

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What's included in this Microsoft 365 training course?

  • Experienced Instructor
  • Completion Certificate
  • Refreshments (Classroom Only)

Microsoft 365 Security Administration MS500 Exam Information

The MS-500 exam covers the following areas:

  • Implement and manage identity and access
  • Implement and manage threat protection
  • Implement and manage information protection
  • Manage governance and compliance features in Microsoft 365

Please note the exam is not included with this training and course and must be purchased separately 

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Enabling and Managing Office 365 Course Outline | M20347

This course will cover the following content:

Module 1: Planning and provisioning Office 365

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment
  • Lab: Provisioning Office 365
  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces

Module 2: Managing Office 365 users and groups

  • Managing user accounts and licenses
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access
  • Lab: Managing Office 365 users and passwords
  • Managing Office 365 users and licenses by using the Office 365 admin center
  • Managing Office 365 password policies
  • Lab: Managing Office 365 groups and administration
  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring delegated administrators

Module 3: Configuring client connectivity to Microsoft Office 365

  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients
  • Lab: Configuring client connectivity to Office 365
  • Configuring DNS records for Office 365 clients
  • Running the Office 365 connectivity analyzer tools
  • Connecting Office 2016 clients

Module 4: Planning and configuring directory synchronization

  • Planning and preparing for directory synchronization
  • Implementing directory synchronization by using Azure AD Connect
  • Managing Office 365 identities with directory synchronization
  • Lab: Configuring directory synchronization
  • Preparing for directory synchronization
  • Configuring directory synchronization
  • Managing Active Directory users and groups

Module 5: Planning and deploying Office 365 ProPlus

  • Overview of Office 365 ProPlus
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office telemetry and reporting
  • Lab: Managing Office 365 ProPlus installations
  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlus installations
  • Managing Centralized Office 365 ProPlus installations

Module 6: Planning and managing Exchange Online recipients and permissions

  • Overview of Exchange Online
  • Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions
  • Lab: Managing Exchange Online recipients and permissions
  • Configuring Exchange Online recipients
  • Configuring role-based access control

Module 7: Planning and configuring Exchange Online services

  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online
  • Lab: Configuring message transport in Exchange Online
  • Configuring message transport settings
  • Lab: Configuring email protection and client policies
  • Configuring email protection
  • Configuring client access policies

Module 8: Planning and deploying Skype for Business Online

  • Planning and configuring Skype for Business Online service settings
  • Configuring Skype for Business Online users and client connectivity
  • Planning voice integration with Skype for Business Online
  • Lab: Configuring Skype for Business Online
  • Configuring Skype for Business Online organization settings
  • Configuring Skype for Business Online user settings

Module 9: Planning and configuring SharePoint Online

  • Configuring SharePoint Online services
  • Planning and configuring SharePoint site collections
  • Planning and configuring external user sharing
  • Lab: Configuring SharePoint Online
  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint Online site collections
  • Configuring and verifying external user sharing Configure

Module 10: Planning and configuring an Office 365 collaboration solution

  • Planning and managing Yammer Enterprise
  • Planning and configuring OneDrive for Business
  • Configuring Office 365 groups and Microsoft Teams
  • Lab: Planning and configuring an Office 365 collaboration solution
  • Configuring a Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups

Module 11: Planning and configuring rights management and compliance

  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Rights Management in Office 365
  • Managing the compliance features in Office 365
  • Lab: Configuring Rights Management and compliance
  • Configuring rights management in Office 365
  • Configuring compliance features

Module 12: Monitoring and troubleshooting Microsoft Office 365

  • Troubleshooting Office 365
  • Monitoring Office 365 service health
  • Lab: Monitoring and troubleshooting Office 365
  • Monitoring Office 365
  • Monitoring service health and analyzing reports

Module 13: Planning and configuring identity federation

  • Understanding identity federation
  • Planning an AD FS deployment
  • Deploy AD FS for identity federation with Office 365
  • Planning and implementing hybrid solutions (Optional)
  • Lab: Planning and configuring identity federation
  • Deploying Active Directory Federation Services (AD FS) and Web Application
  • Configuring federation with Microsoft Office 365
  • Verifying single sign-on (SSO)

 

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

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Who should attend this Microsoft Technical Training?

This Enabling and Managing Office 365 training course is designed for experienced IT professionals who are responsible for planning, configuring, and managing Office 365 within their organisation.

M20347 Prerequisites

There are no formal prerequisites for attending this course.

Enabling and Managing Office 365 Course Overview | M20347

This is a five-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

After completing this course, students will be able to:

  • Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses, and configure delegated administration.
  • Plan and configure client connectivity to Office 365.
  • Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
  • Plan and implement the Office 365 ProPlus deployment.
  • Plan and manage Microsoft Exchange Online recipients and permissions.
  • Plan and configure Exchange Online services.
  • Plan and configure Microsoft Teams and Skype for Business.
  • Plan and configure Microsoft SharePoint Online.
  • Plan and configure an Office 365 collaboration solutions.
  • Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Plan and implement identity federation between on-premises AD DS and Azure AD.

 

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

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Enabling and Managing Office 365 Examination Information | M20347

Please Note: The exam for this course has been retired by Microsoft.

What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

 

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Deploying SharePoint Server Hybrid Course Outline | MS301

Module 1: SharePoint Infrastructure

This module is about fundamental SharePoint Infrastructure. It describes the components in SharePoint farm. It also discusses how to install and configure SharePoint farm.

Lessons

  • Plan a SharePoint Farm
  • SharePoint 2019
  • Install and Manage SharePoint Farm

After completing this module, students will be able to:

  • Describe the MinRole feature in SharePoint 2019
  • Describe how to install and configure SharePoint 2019
  • Describe how to implement high availability for SharePoint
  • Plan farm backups and restore

Module 2: SharePoint Authentication and Security

This module is about SharePoint Authentication and Security. It introduces different authentication methods in SharePoint 2019.

Lessons

  • Plan Authentication
  • Configure Federated Authentication

After completing this module, students will be able to:

  • Describe the authentication infrastructure in SharePoint 2019
  • Describe NTLM and Kerberos authentication
  • Describe server-to-server authentication
  • Explain the concepts behind federated identity

Module 3: SharePoint Content Management

This module is about SharePoint Content Management. It discusses the content structure in SharePoint. It also provides details on authorization and content access in SharePoint.

Lessons

  • SharePoint Content Structure Overview
  • Manage Access to Content
  • Manage Site Collections

After completing this module, students will be able to:

  • Explain the site collection concepts
  • Describe how to create site collections
  • Describe how to plan for authorization in SharePoint 2019
  • Describe how to manage permissions levels in SharePoint 2019
  • Describe how to manage SharePoint groups in SharePoint 2019

Module 4: SharePoint Service Applications

This module is all about SharePoint service applications and workflow. It describes how to provision and manage a BCS service application and User Profile service application. Specifically, we discuss how to import and export BDC models as well as how to import user properties to SharePoint.

Lessons

  • SharePoint Service Applications and workflow
  • Plan and Configure Business Connectivity Services (BCS) and Secure Store
  • Plan and Configure User Profiles

After completing this module, students will be able to:

  • Explain the key components of a BDC model.
  • Describe the high-level architecture of BCS.
  • Provision a BDC Service Application instance.
  • Configure the Secure Store Service application.
  • Explain the purpose of the Secure Store Service.
  • Manage permissions for a BDC Service Application instance.
  • Describe how to configure user profile properties.
  • Describe how to manage audiences in SharePoint 2019.
  • Describe how to configure My Sites in SharePoint 2019.
  • Describe how to configure the User Profile Service Application.
  • Describe how to plan SharePoint Active Directory import and synchronization.

Module 5: Plan and configure Managed Metadata

This module is about the integral functionalities, such as the Managed Metadata Service, content types, and term sets, that allow you to create and disseminate an information architecture. It introduces the purpose of content types as well as the concepts behind the managed metadata service, including taxonomies, term sets, and enterprise keywords.

Lessons

  • Manage Content Types
  • Managed Metadata
  • Configure the Managed Metadata Service

After completing this module, students will be able to:

  • Explain the function and use of content types.
  • Describe the functions of the Managed Metadata Service.
  • Explain how to create and publish a content type across site collections.
  • Identify the capabilities of the managed metadata service.
  • Create and manage term groups, term sets, and terms
  • Configure term sets and terms for managed navigation.

This module is about enterprose search service application. It provides details on planning and configuring content sources, crawl schedules, and crawl rules. It also discusses how to provision search management of a range of search components, such as Query Rules, Result Types and Display Templates.

Lessons

  • Plan enterprise search
  • Configure enterprise search
  • Manage enterprise search

After completing this module, students will be able to:

  • Describe the function of search components.
  • Explain how to plan and configure a search topology.
  • Describe how to plan and configure content sources.
  • Describe how to plan and configure crawl schedules.
  • Describe how to plan and configure crawl rules.
  • Describe how to manage the search schema.
  • Describe how to configure search center.
  • Explain the use and deployment of query rules.
  • Explain the use and deployment of result source.

Module 7: Overview of SharePoint Hybrid Scenarios

This module is all about planning SharePoint Server hybrid. It provides an overview of SharePoint hybrid scenarios as well as requirements for configuration.

Lessons

  • Overview of SharePoint Hybrid Scenarios
  • Plan SharePoint Server hybrid

After completing this module, students will be able to:

  • Describe the available SharePoint Hybrid Scenarios.
  • Describe the requirements for SharePoint hybrid configuration.
  • Plan for SharePoint Server hybrid.

Module 8: Implement SharePoint Hybrid Scenarios

This module is focused on implementing SharePoint hybrid scenarios. Specifically, it discusses the hybrid configuration roadmaps, including the configuration of hybrid infrustrature and hybrid picker. It also introduces On-premises data gateway to enable using Office 365 features in SharePoint Server 2019.

Lessons

  • Implement SharePoint Hybrid Scenarios
  • Configure on-premises data gateway

After completing this module, students will be able to:

  • Configure SharePoint hybrid scenarios.
  • Configure on-premises data gateway.

This module is focused on SharePoint hybrid search. It introduces different types of hybrid search, including cloud hybrid search and hybrid federated search. It explains how to set up hybrid search and configure search results.

Lessons

  • Overview of SharePoint hybrid search
  • Configure SharePoint Hybrid search

After completing this module, students will be able to:

  • Describe difference between cloud hybrid search and hybrid federated search.
  • Evaluate different types of hybrid search.
  • Configure cloud hybrid search.
  • Configure hybrid search results.

Module 10: Introduction of Migration

This module is all about planning the migration process to the cloud. It provides an overview of resources and tools to leverage during migration process.

Lessons

  • Migration Overview
  • Leveraging FastTrack and Partner Services

After completing this module, students will be able to:

  • Plan for content migration process.
  • Describe available resources and tools to leverage during migration process.

Module 11: Migrating to SharePoint Online

This module is focused on using SharePoint Migration Tool (SPMT) to migrate content to the cloud. Specifically, it discusses the requirement and limitation of SPMT. It introduces different migration methods for different data source, such as file shares and SharePoint content.

Lessons

  • Prepare for migration
  • Migrate content to the cloud
  • Manage and monitor migration process

After completing this module, students will be able to:

  • Access data to be migrated using SharePoint Migration Assessment Tool (SMAT).
  • Migrate content to the cloud using SharePoint Migration Tool (SPMT).
  • Manage and monitor migration process.

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Who should attend this Microsoft 365 Training Course?

This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service.

The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams.

The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.

Prerequisites

Learners should start this course already having the following skills:

  • Experience with Windows PowerShell
  • Basic understanding of SQL Server management
  • Basic understanding of networking, including DNS
  • Working knowledge of windows server administration
  • Basic understanding of Active Directory and Azure AD
  • Basic understanding of mobile device management, and alternative operating systems (Android and macOS)

Deploying SharePoint Server Hybrid Course Overview | MS301

SharePoint Server 2019 is designed to meet the demands of modern workstyles. It provides the new modern experiences for users, that are both intuitive and familiar in SharePoint Online. In this course you will learn how to deploy and configure the SharePoint Server 2019. We will also discuss how to plan and configure SharePoint on premise authentication and security to protect the environment. You will also learn how to manage SharePoint content to align with modern information architecture. In this course you will learn how to plan, configure, and manage service applications in SharePoint 2019, such as Managed Metadata, Business Connectivity Services, and enterprise search. The business climate has changed. People want to communicate without collaborative barriers. Businesses want solutions that are both cost-effective and flexible. A hybrid environment enables enterprise users to be connected from almost anywhere to the resources and content they need.

In this course you will learn how to plan and implement SharePoint hybrid scenarios which provide seamless users experience. We will also further discuss SharePoint hybrid search which gives users easy access to the files they need.  

In this course, you will learn how to plan the content migration process as well as available resources and tools to use while migrating content to SharePoint Online and OneDrive for Business. Specifically, this course covers how to use SharePoint Migration Assessment Tool (SMAT) and SharePoint Migration Tool (SPMT) with different migration scenarios.

After completing this course you will have learned: 

  • Describe the MinRole feature in SharePoint 2019
  • Describe how to install and configure SharePoint 2019
  • Describe how to implement high availability for SharePoint
  • Describe the authentication infrastructure in SharePoint 2019
  • Explain the concepts behind federated identity
  • Describe how to create site collections
  • Describe how to plan for authorization in SharePoint 2019
  • Provision a BDC Service Application instance.
  • Configure the Secure Store Service application.
  • Describe how to configure My Sites in SharePoint 2019.
  • Describe how to configure the User Profile Service Application.
  • Describe how to plan SharePoint Active Directory import and synchronization.
  • Explain how to create and publish a content type across site collections.
  • Identify the capabilities of the managed metadata service.
  • Configure term sets and terms for managed navigation.
  • Describe the function of search components.
  • Explain how to plan and configure a search topology.
  • Describe how to configure search center.
  • Describe the available SharePoint Hybrid Scenarios.
  • Describe the requirements for SharePoint hybrid configuration.
  • Plan for SharePoint Server hybrid.
  • Configure SharePoint hybrid scenarios.
  • Configure on-premises data gateway.
  • Describe difference between cloud hybrid search and hybrid federated search.
  • Evaluate different types of hybrid search.
  • Configure cloud hybrid search.
  • Configure hybrid search results.
  • Plan for content migration process.
  • Describe available resources and tools to leverage during migration process.
  • Access data to be migrated using SharePoint Migration Assessment Tool (SMAT).
  • Migrate content to the cloud using SharePoint Migration Tool (SPMT).
  • Manage and monitor migration process.

 

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What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Deploying SharePoint Server Hybrid MS-301 Exam Information

  • Configure and manage SharePoint on-premises (55-60%)
  • Configure and manage hybrid scenarios (30-35%)
  • Migrate to SharePoint Online (5-10%)

Please Note: The exam is not included within the cost of this training course.

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Building applications and solutions with Microsoft 365 core services MS600 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Implement Microsoft Identity

In this module, you will learn to implement Microsoft identity including registering an application, implanting authentication, configuring permissions to consume an API, and creating a service to access Microsoft Graph.

Lessons

  • Getting Started with Microsoft Identity
  • Application types in Microsoft identity
  • Permissions and Consent Framework
  • Secure custom APIs with Microsoft Identity
  • Work with users, groups, and roles in custom apps and APIs

Lab: Implement Microsoft identity

  • Exercise - Different types of tokens used in Microsoft identity
  • Exercise - Single-page apps
  • Exercise - Web apps that sign in users and call APIs
  • Exercise - Daemon and non-interactive apps
  • Exercise - Understanding permissions and the consent framework in the Microsoft identity platform
  • Exercise - Delegated permissions and consent
  • Exercise - Application permissions and consent
  • Exercise - Create and secure a web API with Microsoft identity
  • Exercise - Call secured APIs from web applications
  • Exercise - Call secured APIs from daemon apps
  • Exercise - Create and secure a web app with Microsoft identity
  • Exercise - Utilize security groups in custom apps and APIs secured with Microsoft identity
  • Exercise - Leverage application roles in custom apps

After completing this module, students will be able to:

  • Register an application in Azure AD
  • Implement authentication
  • Configure permissions to consume an API
  • Create a service to access Microsoft Graph

Module 2: Build apps with Microsoft Graph

In this module you will learn how to access user data, explore query parameters, manage a group lifecycle, access files, and optimize network traffic using Microsoft Graph.

Lessons

  • Optimize data usage with query parameters
  • Optimize network traffic with Microsoft Graph
  • Access user data from Microsoft Graph
  • Manage Group lifecycle with Microsoft Graph
  • Access Files with Microsoft Graph
  • Use change notifications and track changes with Microsoft Graph

Lab: Build apps with Microsoft Graph

  • Exercise - Retrieve and control information returned from Microsoft Graph
  • Exercise - Expand related entities and search content in Microsoft Graph
  • Exercise - Reduce traffic with batched requests
  • Exercise - Understand throttling in Microsoft Graph
  • Exercise - Avoid throttling and implement throttling strategies
  • Exercise - Eliminate polling Microsoft Graph with the delta query
  • Exercise - Working with users in the organization
  • Exercise -User profiles and related users
  • Exercise - Modifying users
  • Exercise - Working with groups in the organization
  • Exercise - Users and their groups
  • Exercise - Manage group lifecycle
  • Exercise - Access and download files from OneDrive
  • Exercise - Uploading files to OneDrive
  • Exercise - Work with file relationships and trends in OneDrive
  • Exercise - Azure AD apps .NET core web APIs
  • Exercise - Microsoft Graph change notifications
  • Exercise - Track changes with Microsoft Graph

After completing this module, students will be able to:

  • Access user data with Microsoft Graph
  • Work with data using queries on Microsoft Graph
  • Manage a group lifecycle on Microsoft Graph
  • Optimize network traffic using Microsoft Graph

Module 3: Extend Microsoft 365

In this module you will learn about SharePoint Framework web parts, extensions, and how to package and deploy a SPFx solution. You will also work with Office Add-ins, task pane add-ins, JavaScript APIs, Office UI Fabric, and actionable messages with adaptive cards.

Lessons

  • Introduction to customizing and extending SharePoint
  • Introduction to Office client customization with add-ins

Lab: Extend Microsoft 365

  • Exercise - Create and configure your SharePoint Online developer tenant
  • Exercise - Interact with SPFx client-side web parts in modern sites

After completing this module, students will be able to:

  • Package and deploy a SharePoint Framework solution
  • Utilize consumption of Microsoft Graph
  • Work with web parts as Team Tabs

Module 4: Develop apps for Microsoft Teams

In this module you will look at the components of a Teams App, work with webhooks, tabs, and conversational bots.

Lessons

  • Overview of building apps for Microsoft Teams
  • Task-oriented interactions with messaging extensions
  • Tabs in Microsoft Teams
  • Create interactive conversational bots
  • Collect input with task modules
  • Webhooks in Microsoft Teams
  • The Microsoft Graph teamwork endpoint
  • Authentication and single sign-on in Microsoft Teams
  • Deploy your Microsoft Teams app

Lab: Develop apps for Microsoft Teams

  • Exercise - Create action command messaging extensions
  • Exercise - Create search command messaging extensions
  • Exercise - Implement link unfurling messaging extensions
  • Exercise - Create a custom Microsoft Teams personal tab
  • Exercise - Create a custom Microsoft Teams channel tab
  • Exercise - Creating conversational bots
  • Exercise - Bots in channels and group chats
  • Exercise - Sending proactive messages from bots
  • Exercise - Collecting user input with task modules
  • Exercise - Using adaptive cards and deep links in task modules
  • Exercise - Using task modules with bots
  • Exercise - Creating outgoing webhooks
  • Exercise - Creating incoming webhooks
  • Exercise - Getting started with the teamwork endpoint
  • Exercise - Configure a built-in tab with Microsoft Graph
  • Exercise - Use Microsoft Graph to post to the activity feed
  • Exercise - Implement single sign-on for Microsoft Teams apps
  • Exercise - Implement single sign-on with Microsoft Teams tabs
  • Exercise - Implement single sign-on with Microsoft Teams bots
  • Exercise - Manage apps in the Developer Portal
  • Exercise - Upload an app to a user or team
  • Exercise - Publish an app to your organization
  • Exercise - Automate app deployment

After completing this module, students will be able to:

  • Recognize the components of a Teams App
  • Work with webhooks in Microsoft Teams
  • Create tabs in Microsoft Teams
  • Create and register outgoing webhooks
  • Create conversational bots
  • Use the Microsoft Graph Teamwork endpoint
  • Implement single sign-on authentication
  • Deploy a Microsoft Teams app

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Who should attend this Microsoft training course?

Students in this course are interested in the Microsoft 365 development platform or in passing the Microsoft Teams Application Developer Associate certification exam. Students should also have 1-2 years' experience as a developer. This course assumes students know how to code and have a basic understanding of REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities including Azure AD and Microsoft accounts, Azure AD B2C, and permission/consent concepts.

  • Job role: Administrator
  • Preparation for exam: MS-600

Prerequisites

Before attending this course, students should have:

  • 1-2 years' experience as a developer. This course assumes students know how to code and have a basic understanding of REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities including Azure AD and Microsoft accounts, Azure AD B2C, and permission/consent concepts.
  • It is recommended that students have some experience developing solutions on Microsoft Teams and/or SharePoint Framework through all phases of software development.

Building applications and solutions with Microsoft 365 core services MS600 Course Overview

Building applications and solutions with Microsoft 365 core services course is designed for persons who are aspiring to the Microsoft Teams Application Developer role. In this course, students will learn how to build collaboration solutions leveraging 4 central elements of Microsoft 365 platform: implementing Microsoft identity, working with Microsoft Graph, extending, and customizing SharePoint, and building applications for Microsoft Teams. In Implement Microsoft Identity, students will learn to implement Microsoft identity including registering an application, implementing authentication, configuring permissions to consume an API, and creating a service to access Microsoft Graph. In Work with Microsoft Graph, students will learn how to access user data, explore query parameters, manage a group lifecycle, access files, and optimize network traffic using Microsoft Graph. In Extend and customize SharePoint, students will learn about SharePoint Framework web parts, extensions, and how to package and deploy a SPFx solution. In Build apps for Microsoft Teams, students will look at the components of a Teams App, work with webhooks, tabs, conversational bots, and other Microsoft Teams app capabilities. They will also learn to deploy Microsoft Teams apps.

What you will gain from taking this Microsoft training course:

  • Implementing Microsoft Identity.
  • Working with Microsoft Graph.
  • Extending Microsoft 365 with SharePoint Framework.
  • Building apps for Microsoft Teams.

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What's included within this Microsoft training course?

  • Experienced tutor.
  • Labs.
  • Exercises.

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (4 days)

Online Self-paced (32 hours)

Managing Microsoft Teams MS700 course outline

Within this training course you will learn the following modules:

Module 1: Get started with managing Microsoft Teams

In this module, you will get an overview of Microsoft Teams including Teams architecture and related Microsoft 365 workloads. You will also learn the management tools for Teams and how to governance and manage Teams lifecycle.

Lessons

  • Explore Microsoft Teams
  • Plan and deploy Microsoft Teams
  • Implement lifecycle management and governance for Microsoft Teams
  • Monitor your Microsoft Teams environment

Lab: Manage Microsoft Teams

  • Prepare Teams admin roles and licenses
  • Explore Teams management tools
  • Create groups and teams
  • Implement lifecycle management and governance for Microsoft Teams
  • Enable access to Teams public preview features using Teams update policies

Module 2: Prepare the environment for a Microsoft Teams deployment

In this module, you will learn how to manage access from external users from different admin center across Microsoft 365, and what security and compliance features to protect Teams environment, including conditional access, MFA, Threat Management for Microsoft Teams, DLP policies, eDiscovery cases, and communication compliance. You will also learn to plan and configure network settings for Microsoft Teams.

Lessons

  • Manage access for external users
  • Implement security for Microsoft Teams
  • Implement compliance for Microsoft Teams
  • Plan and configure network settings for Microsoft Teams

Lab: Prepare the environment for a Microsoft Teams deployment

  • Manage guest access for Microsoft Teams
  • Implement security for Microsoft Teams
  • Implement compliance for Microsoft Teams
  • Prepare network deployment

Module 3: Manage chat, teams, channels, and apps in Microsoft Teams

In this module, you will learn how to create and manage teams and membership from different approaches, manage the collaboration experiences for both chat and channels, and manage apps for Microsoft Teams.

Lessons

  • Create and manage teams
  • Manage collaboration experiences for chat and channels
  • Manage apps for Microsoft Teams

Lab: Manage teams, collaboration, and app settings for Teams

  • Manage team resources
  • Configure channel and messaging policies
  • Manage app settings
  • Create and manage app setup policies
  • Test configured policy settings

Module 4: Manage meetings and calling in Microsoft Teams

In this module, you will learn how to manage meetings and virtual events experiences with different policies and settings. You will also learn to deploy Teams devices, including Teams Room. You will also learn how to manage phone numbers and Phone System for calling experiences in Microsoft Teams and how to troubleshoot audio, video, and client issues.

Lessons

  • Manage meetings and events experiences
  • Configure and manage Microsoft Teams Room and Teams devices
  • Manage phone numbers and settings
  • Manage Teams Phone settings and policies
  • Troubleshot audio, video, and client issues

Lab: Manage Teams meetings and calling experiences

  • Manage Live event and meetings experiences
  • Deploy Teams device profiles
  • Set up a Calling Plan (Optional)
  • Manage Teams Phone
  • Explore reports for call quality in Microsoft Teams

Show moredown

Who should attend this Microsoft training course?

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

  • Job role: Administrator
  • Preparation for exam: MS-700

Prerequisites

  • A proficient understanding of basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices, including using PowerShell.

Managing Microsoft Teams MS700 Course Overview

In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. You will learn about Teams architecture. Specifically, you will learn about the integration between Microsoft Teams and various workloads and services in Microsoft 365. You will also learn about preparing the environment for a Microsoft Teams deployment, including security and compliance features for Teams as well as network settings. Lastly, you will learn about how to create and manage teams and channels. You will further learn about different settings and policies to manage collaboration and communication experiences in Microsoft Teams.

What will you learn after taking this training course:

  • What is Microsoft Teams and how the components work together.
  • How to prepare the environment for a Microsoft Teams deployment.
  • How to implement Governance, Security and Compliance for Microsoft Teams.
  • How to deploy and manage teams.
  • How to manage collaboration and communication experiences in Microsoft Teams.
  • Techniques to manage and troubleshoot communication in Microsoft Teams.

Show moredown

What's included in this Microsoft training course?

  • Experience tutor
  • Labs

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Office 365 Administrator Course Outline | MS030

Module 1: Planning and provisioning Office 365

This module reviews the features of Office 365 and identifies recent improvements to the service, and describes the process of provisioning an Office 365 tenant. This module also identifies the challenges in deploying Office 365 and the benefits of the Microsoft FastTrack for Office 365 approach, as compared to the traditional plan, prepare, and migrate deployment process.

Lessons

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment

Lab : Provisioning Office 365

  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces

After completing this module, students will be able to:

  • Describe the features and benefits of Office 365.
  • Provision new tenant accounts.
  • Plan a pilot deployment of Office 365.

Module 2: Managing Office 365 users and groups

This module explains how to manage users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface. This module also explains how to manage user passwords and configure multi-factor authentication.

Lessons

  • Managing user accounts and licenses
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access

Lab : Managing Office 365 users and passwords

  • Managing Office 365 users and licenses by using the Microsoft 365 admin center
  • Managing Office 365 password policies

Lab : Managing Office 365 groups and administration

  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring service administrators

After completing this module, students will be able to:

  • Manage user accounts and licenses by using the Microsoft 365 admin center.
  • Manage passwords and authentication.
  • Manage security and distribution groups by using the Microsoft 365 admin center.
  • Manage Office 365 users and groups by using Windows PowerShell.
  • Configure administrative access.

Module 3: Configuring client connectivity to Microsoft Office 365

This module covers the different types of client software that you can use to connect to Office 365. It also explains the infrastructure requirements that the clients need to connect to Office 365, in addition to how to configure different types of Office 365 clients.

Lessons

  • Planning for Office 365 clients
  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients

Lab : Configuring client connectivity to Office 365

  • Configuring DNS records for Office 365 clients
  • Running the Office 365 connectivity analyzer tools
  • Connecting Office apps

After completing this module, students will be able to:

  • Plan for the deployment of Office 365 clients.
  • Plan for, and troubleshoot, connectivity for Office 365 clients.
  • Configure connectivity for Office 365 clients.

Module 4: Planning and configuring directory synchronization

This module explains how to plan, prepare, and implement directory synchronization as a methodology for user and group management in an Office 365 deployment. It explains how to prepare an on-premises environment, and install and configure directory synchronization. It also explains how to manage Office 365 identities after you enable directory synchronization.

Lessons

  • Planning and preparing for directory synchronization
  • Implementing directory synchronization by using Azure AD Connect
  • Managing Office 365 identities with directory synchronization

Lab : Configuring directory synchronization

  • Preparing for directory synchronization
  • Configuring directory synchronization
  • Managing Active Directory users and groups

After completing this module, students will be able to:

  • Plan and prepare for directory synchronization.
  • Implement directory synchronization by using Microsoft Azure Active Directory Connect (AD Connect).
  • Manage Office 365 identities with directory synchronization.

Module 5: Planning and deploying Office 365 ProPlus

This module explains how to plan for a client deployment and ensure that users receive the tools that they need to interact with Office 365 effectively. It also explains the planning process, how to make Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, it describes how to set up Office telemetry so that administrators can track how users are interacting with Microsoft Office.

Lessons

  • Overview of Office 365 ProPlus
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office Telemetry and reporting

Lab : Managing Office 365 ProPlus installations

  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations

After completing this module, students will be able to:

  • Describe Office 365 ProPlus.
  • Plan and manage user-driven Office 365 ProPlus deployments.
  • Plan and manage centralized deployments for Office 365 ProPlus.
  • Describe Office Telemetry and reporting.

Module 6: Planning and managing Exchange Online recipients and permissions

This module describes Exchange Online, and explains how to create and manage recipient objects, and how to manage and delegate Exchange security.

Lessons

  • Overview of Exchange Online
  • Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online recipients and permissions

  • Configuring Exchange Online recipients
  • Configuring role-based access control

After completing this module, students will be able to:

  • Describe Exchange Online.
  • Manage Exchange Online recipients.
  • Plan and configure delegated administration.

Module 7: Planning and configuring Exchange Online services

This module explains how to plan for and configure email flow, in addition to anti-malware and anti-spam settings in Office 365. It also explains how to plan and configure policies for Exchange clients. Additionally, it describes how to plan and configure a migration to Exchange Online.

Lessons

  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online

  • Configuring message transport settings

Lab : Configuring email protection and client policies

  • Configuring email protection
  • Configuring client access policies

After completing this module, students will be able to:

  • Plan and configure email flow in Office 365.
  • Plan and configure anti-malware and anti-spam settings in Office 365.
  • Plan and configure policies for Exchange clients.
  • Plan and configure a migration to Exchange Online.

Module 8: Planning and deploying Microsoft Teams

This module explains how to plan and configure Teams. It explains how to configure Teams user settings and clients, and plan for voice integration. It also explains how to transition from Skype for Business to Teams and how Teams integrates with other Office 365 services.

Lessons

  • Teams Explained
  • Deploying Teams
  • Authentication and Access
  • Transitioning Skype For Buisness to Microsoft Teams
  • Management and Reporting

Lab : Teams Overview

  • Manage Meeting Settings
  • Manage Messaging Policies
  • Manage Voice Settings
  • Manage Org-Wide Settings

After completing this module, students will be able to:

  • Plan and Configure Teams
  • Configure teams user settings and channels
  • manage Voice intergration
  • Configure Organization wide settings in teams

Module 9: Planning and configuring SharePoint Online

This module describes how to configure SharePoint Online services. It explains how to plan and configure SharePoint site collections and external user sharing. It also provides a brief overview of additional portals, such as the video portal.

Lessons

  • Configuring SharePoint Online services
  • Planning and configuring SharePoint Online site collections
  • Planning and configuring external user sharing

Lab : Configuring SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring SharePoint Online site collections
  • Configuring and verifying external user sharing

After completing this module, students will be able to:

  • Configure SharePoint Online services.
  • Plan and configure SharePoint Online site collections.
  • Plan and configure external user sharing.

Module 10: Planning and configuring an Office 365 collaboration solution

This module describes how to enable and configure Yammer Enterprise. It also explains how to configure OneDrive for Business and Office 365 groups.

Lessons

  • Planning and managing Yammer Enterprise
  • Planning and configuring OneDrive for Business
  • Configuring Office 365 groups

Lab : Planning and configuring an Office 365 collaboration solution

  • Configuring Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups

After completing this module, students will be able to:

  • Enable and configure Yammer Enterprise.
  • Enable and configure Yammer Enterprise.
  • Configure Office 365 groups.

Module 11: Planning and configuring security and compliance in Office 365

This module describes the compliance features in Office 365 and how to manage them. It explains how to plan and configure Azure Information Protection. Additionally, it explains the security features in Office 365.

Lessons

  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Information Protection in Office 365
  • Managing the compliance features in Office 365

Lab : Configuring Rights Management and compliance

  • Configuring Rights Management in Office 365
  • Configuring compliance features

After completing this module, students will be able to:

  • Describe the compliance features in Office 365.
  • Configure Azure Information Protection in Office 365.
  • Manage the compliance features in Office 365

Module 12: Monitoring and troubleshooting Microsoft Office 365

This module explains how to troubleshoot issues with Office 365 connectivity and services, and how to monitor Office 365 service health.

Lessons

  • Troubleshooting Office 365
  • Monitoring Office 365 service health

Lab : Monitoring and troubleshooting Office 365

  • Monitoring Office 365
  • Monitoring service health and analyzing reports

After completing this module, students will be able to:

  • Troubleshoot Office 365 connectivity and service issues.
  • Monitor Office 365 service health.

Module 13: Planning and configuring identify federation

This module explains how identify federation works, and how you can use Active Directory Federation Services (AD FS) to implement identity federation. It also explains how to plan an AD FS deployment to support identify federation with Office 365. The module describes how to deploy AD FS to enable single sign-on (SSO) for Office 365. Finally, it describes hybrid solutions for Exchange Server, Skype for Business Server, and SharePoint Server.

Lessons

  • Understanding identity federation Planning an AD FS deployment
  • Deploy AD FS for identity federation with Office 365
  • Planning and implementing hybrid solutions (Optional)

Lab : Planning and configuring identity federation

  • Deploying Active Directory Federation Services (AD FS) and Web Application Proxy
  • Configuring federation with Microsoft Office 365
  • Verifying single sign-on (SSO)

Planning and configuring identify federation

  • Describe how identity federation works, and how you can use AD FS to implement identity federation.
  • Plan an AD FS deployment to support identify federation with Office 365.
  • Deploy AD FS for identity federation with Office 365.
  • Describe hybrid solutions for Microsoft Exchange, Skype for Business, and SharePoint Servers.

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Who should attend this Microsoft 365 Training Course?

This course is intended for IT professionals who are responsible for planning, configuring and managing Office 365 environment. Students who attend this course are also looking for a broad based understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

Prerequisites

Before attending this course, students must have:

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later.
  • A minimum of one year of working experience with AD DS.
  • A minimum of one year of working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial, but not required.

Office 365 Administrator Course Overview | MS030

This is a five-day instructor-led training (ILT) course that targets the needs of IT professionals who are evaluating, planning, deploying and operating Microsoft Office 365 services, including their identities, dependencies, requirements, and supporting technologies. This course on skills required to be set up at Office 365 tenant, including federation with existing user identities, and skills required to sustain at Office 365 tenant and its users.

After completing this course, students will be able to:
  • Plan to Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses, and configure delegated administration.
  • Plan and configure client connectivity to Office 365.
  • Plan and configure directory synchronization between Azure AD and on-premises AD DS.
  • Plan and implement the Office 365 ProPlus deployment.
  • Plan and manage Microsoft Exchange Online recipients and permissions.
  • Plan and configure Exchange Online services.
  • Plan and configure Microsoft Teams
  • Plan and configure Microsoft SharePoint Online.
  • Plan and configure Office 365 collaboration solutions.
  • Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Plan and implement identity federation between on-premises AD DS and Azure AD.

Show moredown

What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Office 365 Administrator MS-030 Exam Information

 

Show moredown

accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (5 days)

Online Self-paced (40 hours)

Microsoft 365 Messaging MS203 Course Outline

during this 5 day Microsoft training course, you will learn the following modules:

Module 1: Manage the transport pipeline in Microsoft 365

In this module, you will learn about the different transport components of Exchange, how the message routing works, and how to configure the message flow for your organization. You will examine the tasks that messaging administrators must complete to configure message transport. You will review the message transport options and learn how to configure domains and connectors. You will also learn how to manage transport rules, which are a very powerful configuration to control the message flow in your organization.

Lessons

  • Explore transport services
  • Configure message transport
  • Manage transport rules

Lab: Configure Message Transport

  • Create Connectors

After completing this module, students will be able to:

  • Describe the transport components of Exchange
  • Plan an effective message routing for your organization
  • Modify message flow for your organization
  • Describe which transport agents exist and what they do
  • Configure the different transport options
  • Plan and set up domains for your organizations
  • Understand how receive and send connectors work
  • Understand what transport rules are
  • Describe how transport rules are working
  • Configure custom transport rules
  • Describe how transport rules can be used for data loss prevention

Module 2: Manage and troubleshoot mail flow in Microsoft 365

In this module, you will examine the components of mail flow, and you will learn how to manage your mail flow, which is a crucial task for every Exchange administrator. You will study the differences between managing mail flow in Exchange Online, Exchange Server, and Exchange Hybrid deployments. From managing mail flow, you will transition to troubleshooting mail flow issues such as emails not being routed correctly in or outside your organization, or when secure connections cannot be established successfully. You will learn about the tools Microsoft provides to help you find the root cause of your issues and fix your mail flow. You will then transition from troubleshooting mail flow to troubleshooting transport issues, such as network-based issues, connector and agent issues, and architectural issues, as well as how to troubleshoot in coexistence. Finally, you will learn how to check event, protocol, and tracking logs when all troubleshooting for service availability and message transport has finished and an issue persists, or if you must find historical data about issues in the past.

Lessons

  • Manage mail flow
  • Troubleshoot mail flow
  • Troubleshoot transport issues
  • Troubleshoot mail flow using logs

Lab: Conditional Mail Routing

  • Create Mail Flow Rules

After completing this module, students will be able to:

  • Manage mail flow in organizations
  • Understand mail flow for Exchange Servers
  • Manage mail flow for Exchange Online
  • Describe and manage mail flow in hybrid environments
  • Understand how to troubleshoot SMTP mail flow issues
  • Describe how to troubleshoot issues with a shared namespace
  • Describe how to troubleshoot encryption issues with TLS
  • Understand how Alert policies can be used to troubleshoot mail flow issues
  • Troubleshooting network-based issues
  • Describe troubleshooting procedures for connector and agent issues
  • Plan troubleshooting for architectural issues
  • Understand how to perform troubleshooting in coexistence
  • Create searches for the message tracking log
  • Describe how to troubleshoot using the protocol logs
  • Understand how to work with the event logging for Exchange

Module 3: Manage message security

In this module, you will learn about Microsoft Exchange Online Protection (EOP) features and functionality. You will also learn how to plan messaging routing for this service, which provides anti-malware and anti-spam policies that protect your organization against spam and malware and safeguards your organization from messaging policy violations. You will then review the anti-malware and anti-spam protection that Exchange Server and Online Protection provide, and you will learn how to configure SPAM and malware filters, policies, and settings to provide protection for your users. You will conclude the module by examining Defender for Office 365 and how it extends the protection provided by EOP by filtering targeted attacks that could pass through EOP’s line of defenses, including advanced threats such as zero-day attacks in email attachments and Office documents and time-of-click protection against malicious URLs. You will learn how Defender for Office 365 protects users from advanced threats through features such as safe attachments and safe links, and how it generates reports which provide administrators with insight into attacks targeting their tenants through email.

Lessons

  • Plan for message security
  • Manage anti-malware and anti-spam policies
  • Explore threat protection in Microsoft 365 Defender

Lab: Managing Messaging Hygiene

  • Create Hygiene Filters

After completing this module, students will be able to:

  • Explain the use and features of Exchange Online Protection
  • Plan message routing for Exchange Online Protection
  • Investigate the available EOP reports and logs
  • Understand the different message header fields relevant for spam and spoofing protection
  • Configure anti-spam and anti-malware filters in Exchange Server
  • Using additional features for outbound spam filtering and quarantine
  • Implementing protection features against phishing and spoofing
  • Create transport rules for custom requirements
  • Describe the features of Microsoft Defender for Office 365
  • Describe the protection provided by Safe Attachment and Safe Links policies
  • Understand the spoof intelligence features
  • Describe how Microsoft Defender anti-phishing policies work
  • Understand how to use the Configuration Analyzer
  • Manage the Tenant Allow/Block list in Microsoft 365 Defender
  • Understand the features of Advanced Hunting

Module 4: Manage compliance in Microsoft 365

This module begins by describing the different compliance features in Microsoft 365 that messaging administrators can use to comply with legal and regulatory requirements. This module supports compliance in Exchange by examining the compliance features available in the Exchange Admin Center for Exchange Server and hybrid deployments. Because of the complex retention requirements of modern messaging environments, this module focuses on how archiving is performed with Exchange so that you can provide an efficient and compliant environment to your users. You will also examine how additional archive storage is provided to your users, how messages are automatically processed and archived, and how audit logging in Exchange that provides information about administrator, delegate, and user actions in user mailboxes and your Exchange organization. Finally, because organizations must adhere to legal discovery requirements (related to organizational policy, compliance, or lawsuits), you will examine how eDiscovery for Microsoft Exchange can help you perform discovery searches for relevant content within mailboxes.

Lessons

  • Explore messaging compliance in Microsoft 365
  • Explore messaging compliance in Exchange
  • Manage Exchange Online archiving and auditing
  • Manage content search

Lab: Manage Messaging Compliance

  • Manage Messaging Compliance

After completing this module, students will be able to:

  • Describe different policy and compliance features for messaging
  • Evaluate the Microsoft 365 permission model
  • Plan retention policies for Exchange Online mailboxes
  • Create message traces to understand the mail flow in your Exchange Online organization
  • Describe litigation and in-place holds in Exchange Server
  • Plan retention and deletion with Message Records Management (MRM)
  • Investigate the message tracking log in your Exchange organization
  • Describe what in-place archiving is and how it works
  • Understand the differences between journaling and archiving
  • Know what the mailbox and administrator audit logs are used for
  • Understand content searches to search for messages in your organization
  • Describe eDiscovery cases and in-place eDiscovery for Exchange

Module 5: Manage your Microsoft 365 messaging environment

This module begins with an examination on how to manage authentication for messaging. This module focuses on how to ensure that user accounts are well protected and secure, and how to deploy multiple security features that do not introduce unnecessary complexity in users’ everyday work, which can result in lower business productivity and new security risks. You will then transition from messaging authentication to organizational settings, where you will learn how to configure settings that apply to the entire organization or to many users in the organization. Finally, you will examine how to configure organizational sharing.

Lessons

  • Manage authentication for messaging
  • Configure organizational settings
  • Configure organizational sharing

After completing this module, students will be able to:

  • Configure password policy options
  • Configure self-service password management
  • Implement multi-factor authentication
  • Plan password policies
  • Configure modern authentication in Exchange Online
  • Configure workload policies and throttling
  • Configure quota configurations
  • Deploy Microsoft 365 Integrated Apps
  • Provide an overview of Exchange federated delegation sharing features
  • Describe federated sharing components
  • Explain considerations for designing and implementing federation trusts and certificates
  • Implement organization relationships
  • Implement sharing policies

Module 6: Manage role-based permissions in Microsoft 365

This module examines how messaging administrators manage role-based permissions, which is an essential task for any messaging administrator. Since Exchange Server and Exchange Online both use the Role Based Access Control (RBAC) permission model, this module examines the basics of RBAC management. The module concludes by examining how a messaging administrator must plan and configure permissions carefully so as not to put their environment or their entire Active Directory at risk.

Lessons

  • Manage administrator roles
  • Manage user roles
  • Analyze role-based permissions

Lab: Manage Roles and Permission Policies

  • Manage Roles and Permission Policies

After completing this module, students will be able to:

  • Describe how RBAC is used to assign roles to users
  • Understand what management role group for administrative tasks are
  • Assign the built-in management roles for administration
  • Create custom management roles and assign them through role assignment policies to users
  • Troubleshoot RBAC management roles
  • Describe the built-in end-user roles
  • Configure role assignment policies
  • Create new custom roles and role assignment policies
  • Understand the differences between shared permissions and split permissions
  • Describe multi-forest permissions
  • Identify the differences between the permission models

Module 7: Manage recipient objects and resources in Microsoft 365

This module examines some of the most common tasks that messaging administrators perform - creating and configuring email recipients, lists, and resources. This module examines the different types of Exchange Server recipients, including how they differ from each other. The module then focuses on the various tasks that require you to create and manage Exchange recipients in Exchange, including user mailboxes, resource mailboxes, public folder, shared mailboxes, mail contacts, and mail users. You will also learn how to manage permissions for recipients, and how to create and manage groups.

Lessons

  • Explore the different types of Exchange recipients
  • Create and manage Exchange recipients
  • Manage email addresses, lists, and resources

Lab: Implement Public Folders

  • Create Public Folders
  • Manage Public Folders

Lab: Create Recipient Objects and Resources

  • Create Exchange Recipients
  • Create Groups

After completing this module, students will be able to:

  • Describe the different recipient objects in Exchange
  • Describe resource mailboxes
  • Describe shared mailboxes
  • Describe linked mailboxes
  • Describe groups
  • Describe public folders
  • Create and manage Mailbox settings
  • Create and manage Resource and Shared mailboxes
  • Create and manage Mail contacts and mail users
  • Create and manage Recipient permissions
  • Create and manage Groups
  • Create and manage public folders
  • Describe address lists
  • Explain how to configure address lists
  • Describe address book policies
  • Explain how to configure offline address books
  • Describe email address policies

Module 8: Manage the hybrid deployment life cycle

In this module you will examine the requirements necessary to implement a hybrid deployment, and you will learn about the features and components that are required when implementing a hybrid deployment. This module examines all planning aspects that are required before running the Hybrid Configuration Wizard. This includes the configuration options of the HCW, as well as the details on Organization Configuration Transfer (OCT) and the Hybrid Agent. The module concludes with a review of the mail flow options for a hybrid deployment. This module also examines Edge Transport servers and their use in hybrid Exchange deployments. You will then learn about the requirements and best practices to configure a hybrid deployment, which is the first step for your Exchange organization, regardless of whether you want to connect your Exchange on-premises and Exchange Online organizations for long-term coexistence or as part of a cloud migration strategy. In this module, you will then examine how to manage a hybrid deployment and implement advanced hybrid functionality. You will cover the features that require a successful hybrid deployment such as OneDrive for Business attachment storage for on-premises mailboxes. This module concludes with an introduction to troubleshooting techniques for a hybrid deployment. You will learn how to troubleshoot directory synchronization issues including pass-through authentication (PTA) and single sign-on, Exchange transport, and client access troubleshooting as well as mailbox replication service troubleshooting.

Lessons

  • Explore Exchange hybrid deployment requirement
  • Plan and configure a hybrid deployment using the Hybrid Configuration Wizard
  • Provide a gateway for Internet email using Edge Transport servers
  • Implement advanced hybrid functionality
  • Troubleshoot hybrid deployments

Lab: Deploy a Hybrid Environment

  • Configure your Hybrid Deployment

Lab: Deploy a Hybrid Environment

  • Test your Hybrid Deployment
  • Troubleshoot your Hybrid Deployment

Lab: Prepare Azure AD for Hybrid Synchronization

  • Prepare Azure AD for Hybrid Synchronization

After completing this module, students will be able to:

  • Describe connection options that are available for connecting on-premises Exchange to Microsoft 365
  • List and describe components of a hybrid Exchange deployment
  • Describe Azure Active Directory Connect (Azure AD Connect)
  • Identify Microsoft 365 identity options for Exchange hybrid
  • Compare Exchange delegated federation vs. OAuth
  • Plan for Exchange Hybrid configuration
  • Describe Organization Configuration Transfer
  • Explain Exchange Modern Hybrid and Hybrid Agent
  • Plan mail flow options for a hybrid Exchange deployment
  • Describe the prerequisites to run the Microsoft 365 Hybrid Configuration Wizard
  • Explain best practices for implementing a hybrid Exchange deployment
  • Describe the purpose and functionality of Edge Transport servers
  • Explain the infrastructure requirements for Edge Transport servers
  • Describe EdgeSync
  • Plan for message flow with an Edge Transport server
  • Manage a hybrid Exchange deployment
  • Explain how to configure Oauth for a hybrid Exchange deployment
  • Describe how to configure OneDrive for Business attachments for on-premises mailboxes
  • Troubleshoot Directory synchronization
  • Troubleshoot Pass-Through Authentication and Single Sign-On
  • Troubleshoot Transport with Exchange Online
  • Troubleshoot Client Access in a hybrid Exchange deployment
  • Troubleshoot Mailbox Replication Service

Module 9: Manage mailbox migrations

This module examines the options that are available for migrating email to Exchange Online. This module summarizes the migration and co-existence options and recommends when to use which option. The module then examines the requirements for running an IMAP migration, the migration options that are available, and the steps that are performed during a migration. The module then examines how to plan and perform both a cutover and staged migration. It compares each of these two migration approaches, and you will learn about the requirements, planning activities, and migration process for each option. The module concludes by examining important additional migration tasks, such as cross tenant migrations, and PST migrations.

Lessons

  • Plan mailbox migrations
  • Run IMAP migrations
  • Run cutover and staged migrations
  • Run advanced mailbox migrations

Lab: Plan a Mail Migration to Microsoft 365

  • Paper-based classroom exercise - Plan a Mail Migration to Microsoft 365

After completing this module, students will be able to:

  • Describe the migration and coexistence strategies with Exchange Online
  • Describe considerations that affect which migration option to use
  • Determine whether DNS MX records must be changed during a mailbox migration
  • Describe the requirements for an IMAP migration and how it’s carried out
  • Move mailbox data using an IMAP migration
  • Describe the requirements for both cutover and staged migrations
  • Identify the steps involved in running both cutover and staged migrations
  • Create and manage migration batches in the Exchange Admin Center
  • Import PST Files to Exchange Online mailboxes
  • Perform a Cross-Tenant Migration
  • Prepare target user objects for a cross-tenant migration

Show moredown

Who should attend this Microsoft training course?

The Messaging Administrator plans, deploys, configures, troubleshoots, and secures the messaging infrastructure in a hybrid and cloud enterprise environment. Responsibilities include managing recipients, mailboxes, transport, mail flow, administrative roles, threat protection, compliance, migrations, and client connectivity. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with other workload administrators and the Microsoft 365 enterprise administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

  • Job role: Administrator
  • Preparation for exam: MS-203

Prerequisites

This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.

Microsoft 365 Messaging MS203​ Course Overview

Microsoft 365 is a set of cloud-based application services that are developed by Microsoft. It comes with various applications such as Word, Excel, PowerPoint, OneNote, Outlook, Access, and Publisher. This Microsoft 365 Messaging service is designed to help users work from anywhere with 365’s robust security and reliability. Microsoft 365 Messaging consists of different elements like messaging administration, messaging security, including Message transport and mail flow, messaging infrastructure, and hybrid messaging. This course is about monitoring the messaging infrastructure and providing a secure messaging environment. Study of this course is quite beneficial for building a reputed career. The skills acquired in this course will help delegates to build and develop their bright future in this competitive era.

This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for persons who are aspiring to be Messaging Administrators in a Microsoft 365 deployment.

What will you gain from taking this Microsoft training course?

  • Manage the transport pipeline in Microsoft 365.
  • Manage and troubleshoot mail flow in Microsoft 365.
  • Manage message security.
  • Manage compliance in Microsoft 365.
  • Manage your Microsoft 365 messaging environment.
  • Manage role-based permissions in Microsoft 365.
  • Manage recipient objects and resources in Microsoft 365.
  • Manage the hybrid deployment life cycle.
  • Manage mailbox migrations.

 

 

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What's included within this Microsoft training course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Manage SharePoint and OneDrive in Microsoft 365 MS040 Course Outline

Module 1: Plan and Configure SharePoint Sites

  • Overview of SharePoint in Microsoft 365
  • Configure SharePoint Sites
  • Manage SharePoint Sites

Module 2: Configure and Manage OneDrive

  • Overview of OneDrive in Microsoft 365
  • Deploy OneDrive
  • Manage OneDrive

Module 3: Sharing and Security in SharePoint and OneDrive

  • Manage SharePoint Site Permissions
  • Manage Sharing in SharePoint and OneDrive
  • Manage Security in SharePoint and OneDrive

Module 4: Manage User Profiles and Apps

  • Manage User Profiles
  • Manage Apps

Module 5: Plan and Configure Managed Metadata and Business Connectivity Services

  • Plan and Configure Managed Metadata
  • Plan and Configure Business Connectivity Services

Module 6: Plan and Configure Search

  • Plan Search
  • Configure Search

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Prerequisites  

In this Manage SharePoint and OneDrive in Microsoft 365 MS040 training course, there are no formal prerequisites. 

Audience

This Manage SharePoint and OneDrive in Microsoft 365 MS040 training provided by The Knowledge Academy is ideal for anyone who wishes to gain a proper understanding required to deploy and manage Microsoft SharePoint and OneDrive in their organisations.

Manage SharePoint and OneDrive in Microsoft 365 MS040 Course Overview

SharePoint is a web-based collaboration system that enables business teams to collaborate using workflow applications, "list" databases, and other web parts and security features. SharePoint Online, Microsoft's cloud version of SharePoint, has many more integration features with other cloud applications. On the other hand, OneDrive is a Microsoft cloud service that allows users to access all their files from anywhere, and it allows users to store and protect their files and share them across all of their devices. With the help of Microsoft 365's OneDrive and SharePoint, organisations and individuals can efficiently manage their documents in the cloud and sync documents from their computer devices to OneDrive or SharePoint for easy access and collaborative working. This training will help learners to expand their skills and undertake a variety of tremendous job opportunities in various prominent organisations.

In this 3-Day Manage SharePoint and OneDrive in Microsoft 365 MS040 Training course, delegates will learn about planning, configuring, and managing SharePoint sites and how SharePoint administrators use the SharePoint admin centre to manage the lifecycle of SharePoint sites in organisations. They will gain in-depth knowledge about how to plan the deployment of OneDrive and use different approaches to deploy OneDrive based on different scenarios. Further, this training will also introduce various capabilities that delegates can use to manage content in OneDrive. Our highly skilled and expert trainer will conduct this training and has years of experience teaching Microsoft 365 courses.

This course will cover various essential concepts, such as:

  • Plan and configure SharePoint sites
  • Configure and manage OneDrive
  • Sharing and security in SharePoint and OneDrive
  • Manage user profiles and apps
  • Plan and configure business connectivity services
  • Plan and configure search

After attending this training course, delegates will be able to use group policy to control OneDrive sync client settings and use the OneDrive admin centre to manage OneDrive. They will also be able to manage device access to Microsoft SharePoint and OneDrive.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Deploying and Managing Office 365 Hybrid Deployments 10984B Certification Training Course Outline

Module 1: Introduction to Office 365 Administration and Licensing

  • Overview of Office 365
  • Office 365 Administration and Role Delegation
  • Office 365 Tenant Configuration
  • Hybrid Deployment Overview

Lab: Provisioning and Configuring an Office 365 Tenant

  • Configuring On-Premises DNS
  • Configuring an Office 365 Trial Tenant
  • Exploring the Microsoft 365 Admin Interfaces

Module 2: Deploying and Configuring Directory Synchronisation

  • Directory Synchronisation and Authentication Overview
  • Azure AD Connect Deployment and Configuration
  • Manage User and Group Objects in an Office 365 Hybrid Environment

Lab: Administering Directory Synchronisation, Users, and Groups in an Office 365 Hybrid Environment

  • Preparing the Directory and Configuring Azure AD Connect
  • Managing Office 365 Users and Groups with a GUI and Windows PowerShell
  • Managing Office 365 Password Policies and Self-Service Password Reset

Module 3: Exchange Server Hybrid Deployment Planning

  • Exchange Online Overview
  • Exchange Server Hybrid Configuration Options and Deployment Features
  • Exchange Server Services in the Hybrid Deployment

Lab: Planning and Designing the Integration Between Exchange Online and Exchange Server 2019

  • Designing an Exchange Hybrid Deployment
  • Discussing a Solution and Reviewing the Exchange Online Setup

Module 4: Exchange Server Hybrid Deployment

  • Use the Hybrid Configuration Wizard
  • Managing and Configuring the Exchange Hybrid Deployment
  • Implement Advanced Functionality for Hybrid Deployments
  • Configure Message Compliance and Hygiene in a Hybrid Environment

Lab: Implement the Exchange Server Hybrid Deployment

  • Using the Hybrid Configuration Wizard
  • Move Mailboxes Between Exchange On-Premises and Exchange Online
  • Configure Message Compliance and Security in the Hybrid Environment

Module 5: Skype for Business and Teams in Office 365 Hybrid Deployment

  • Overview of Microsoft Teams
  • Planning and Preparing for the Hybrid Skype for Business deployment
  • Using the Skype for Business Hybrid Configuration with Phone System
  • Configure the Skype for Business Hybrid Environment

Lab: Implement the Skype for Business Hybrid Configuration

  • Deploy Skype for Business with Enterprise Voice (pre-lab)
  • Move Users to Skype for Business Online
  • Enable Office 365 Phone System and Audio Conferencing
  • Design and Implement a Skype for Business Hybrid Configuration

Module 6: SharePoint and OneDrive for Business Hybrid Deployment

  • Overview of SharePoint Online
  • Plan for a SharePoint Hybrid Deployment
  • Deploy the SharePoint Hybrid Configuration
  • Configure SharePoint Services in a Hybrid Configuration

Lab: Implement SharePoint and OneDrive for Business in a Hybrid Configuration

  • Design and prepare SharePoint Server for a Hybrid Configuration
  • Deploy SharePoint services in a Hybrid Configuration
  • Validate the SharePoint Services Functionality in a Hybrid Configuration

Module 7: Deploying Additional Office 365 Services in a Hybrid Deployment

  • Implement Multi-Factor Authentication in a Hybrid Scenario
  • Implement Azure Information Protection
  • Implement Identity Protection and Azure AD Privileged Identity Management

Lab: Configure Additional Office 365 Services in Hybrid Deployments

  • Implement Multi-Factor Authentication
  • Implement Azure Information Protection
  • Implement Azure AD Privileged Identity Management

Module 8: Authentication Options in Hybrid Deployments

  • Deploy AD FS for SSO in an Office 365 Hybrid Environment
  • Deploy Pass-Through Authentication for SSO in Office 365
  • Plan Authentication Options in Office 365

Lab: Implement Authentication Solutions in Hybrid Deployments

  • Deploy AD FS for SSO
  • Deploy Pass-Through Authentication for SSO

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Prerequisites

In addition to their professional experience, delegates who attend this training should already have the following technical knowledge:

  • Minimum two years of experience in administering the Windows Server operating system, including Windows Server 2012 or later.
  • Minimum one year of experience in working with Active Directory Domain Services.
  • Minimum one year of experience in working with name resolution, including Domain Name System (DNS).
  • Experience in working with certificates, including Public Key Infrastructure (PKI) certificates
  • Experience in working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or later, Lync 2013 Server or Skype for Business Server2015, and SharePoint Server 2013 or later.
  • Experience working with Office 365 key services such as Exchange Online, Skype for Business and SharePoint Online.

Audience

This course is ideal for anyone who wants to learn how to implement and maintain Office 365 in hybrid scenarios. One part of the collaboration infrastructure is located on-premises and integrated with Office 365 services. 

Deploying and Managing Office 365 Hybrid Deployments 10984B Certification Training Course Overview

Office 365 is a Software as a Service (SaaS) solution that combines classic Microsoft Office desktop applications with new productivity capabilities, all of which are accessible through Microsoft's Azure cloud platform. It includes various desktop applications such as Microsoft Office, such as Word, Excel, PowerPoint and Outlook, and a suite of other apps and online services for cloud file storage, secure communication, and team collaboration. Office 365 helps organisations to increase productivity, communicate more effectively, and move the business forward. Pursuing this Deploying and Managing Office 365 Hybrid Deployments 10984B training course will help individuals excel in highly reputed jobs and upgraded salaries.

In this 3-day Deploying and Managing Office 365 Hybrid Deployments 10984B training course, delegates will learn how to deploy and configure directory synchronisation in an Office 365 deployment. They will also gain in-depth knowledge on how to use Office 365 services for both cloud and on-premises resources effectively. This course focuses on the essential skills required to administer and troubleshoot an Office 365 and key services of Office 365 such as Exchange Online, SharePoint Online, and Skype for Business, as well as services such as Azure multi-factor authentication (MFA), Azure active directory identity protection, and Azure active directory privileged identity management.

During this training, delegates will also learn the following concepts, such as:

  • Overview of office 365
  • Exchange server hybrid deployment
  • Implement Azure information protection
  • Plan authentication options in office 365
  • Deploy AD FS for SSO
  • Exchange server hybrid deployment

This training will enable delegates to deploy different authentication procedures in a hybrid Office 365 deployment. After attaining this training, delegates will be able to deploy AD FS for Single Sign-On (SSO) in an Office 365 hybrid environment successfully. They will also be able to plan and design the integration between exchange online and exchange server 2019.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Microsoft Office 365 Power User 55283A​ Course Outline

Module 1: An Introduction to Office 365

  • What is Office 365?
  • Office 365 Plans
  • Office 365 Apps
  • Browser Support
  • Getting Started - Login with Office 365
  • Update Your Delve Profile

Lab: Getting Started with Office 365

  • Login to Office 365
  • Update Your Delve Profile

Module 2: Managing Content with OneDrive

  • Adding and Organising Content
  • Version History
  • Deleting and Restoring Files
  • Sharing Files
  • File Details
  • Synchronising Files to the Device

Lab: Managing Content with OneDrive

  • Create a Folder
  • Create and Change a File in the Browser
  • Restore a Previous Version
  • Delete and Restore a File
  • Share a File
  • Manage File Sharing

Module 3: Working with Office Apps

  • Working with Emails in Outlook Online
  • Managing Attachments
  • Meeting Creation
  • Out of Office Rule
  • Word/Excel and PowerPoint Online
  • OneNote Notebooks

Lab: Working with Office Apps

  • Create an Email in Outlook Online
  • Add an Attachment to an Email
  • Create a Meeting
  • Setup an Out of Office Rule
  • Create a Word Online Document

Module 4: Collaborate with SharePoint Online

  • Creating Team Sites
  • Working with Document Libraries
  • Adding Metadata Columns
  • Working with Views
  • How to Set an Alert on a Document Library?
  • Creating News Items
  • Communication Sites
  • Editing Pages
  • Adding Web parts to Pages

Lab: Collaborating with SharePoint Online

  • Create a New Team Site
  • Create a New Document Library
  • Add Column
  • Create a View
  • Setting Up an Alert
  • Create a News Page
  • Create a Communication Site
  • Edit the Home Page
  • Add a News Web Part

Module 5: Working Together with Groups

  • Creating Groups
  • Adding Files
  • Using the Group Calendar
  • Adding Members
  • Adding Tasks to Planner
  • Using the OneNote Notebook
  • Navigating to the SharePoint Site

Lab: Collaborating with Groups

  • Create a New Group
  • Upload a File
  • Add a Meeting to the Group Calendar
  • Add Members
  • Add Tasks to Planner
  • Navigate to the OneNote Notebook

Module 6: Collaborate with Teams

Lab: Collaborating with Teams

  • Create a New Team
  • Add Members to the Team
  • Add a New Channel
  • Start a Conversation Within a Channel
  • Add Some Files
  • Create a Tab from a File
  • Schedule a New Meeting in a Channel

Module 7: Working with Video Using Stream

  • Uploading Videos
  • Channels in Stream
  • Sharing Content
  • Following Channels

Lab: Working with Video Using Stream

  • Upload a Video to Stream
  • Create a Channel
  • Add Your Video to the Channel
  • Follow a Channel

Module 8: Engage Colleagues with Delve, Sway, and Yammer

  • Searching for People in Delve
  • Following Colleagues
  • Ways to Create a Sway
  • Sharing Sway
  • Yammer Groups
  • Yammer Discussions
  • Creating Polls in Yammer

Lab: Engage Colleagues with Delve, Sway, and Yammer

  • Navigate to Delve
  • Follow a Colleague
  • Create a Sway from a Word Document
  • Share the Sway with a Colleague
  • Set Up a Group in Yammer
  • Create a Poll

Module 9: Working with Data Using Power BI, PowerApps, Flow, and Forms

  • What is Power BI and What Does it Look Like
  • Using Connectors
  • Using Microsoft Forms
  • Using Flow and the Connectors Available
  • Creating Mobile Apps with PowerApps

Lab: Working with Data Using Power BI, PowerApps, Flow, and Forms

  • Look in Power BI and Investigate Some of the Templates Available to You
  • Create a Feedback Form
  • Create a Flow that Sends an Email Based on Your Form

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Prerequisites

There are no formal prerequisites to attend this Microsoft Office 365 Power User 55283A Training course.

Audience

This Microsoft Office 365 Power User 55283A Training course is ideal for anyone who wants to gain knowledge of collaborating across businesses by using Office 365. However, it will be more beneficial for:

  • Power Users
  • End Users

Microsoft Office 365 Power User 55283A Course Overview

Microsoft 365 is a subscription service that gives users access to the essential productivity tools they need to succeed in the modern workplace. A power user utilises beyond the usual capabilities of IT hardware and software. Studying Microsoft Office 365 Power User 55283A Training course helps learners to effectively work with office apps. It helps organisations to manage their personal data with OneDrive. It assists individuals by providing features of collaboration with SharePoint and Teams. Pursuing this training will help individuals to gain the required knowledge, skills, and experience to enhance their career prospects.

This 3-day Microsoft Office 365 Power User55283A training covers all the essential topics by which delegates will become fully familiar with the Power User. During this training, they will learn how to manage content with OneDrive, create meetings, work with views, use Microsoft forms, add tasks to the planner, use flow and the connectors available, and many more. Our highly professional trainer with years of experience in teaching Microsoft courses will conduct this training course and will help you get a complete understanding of Office 365 Power User.

This training will cover various essential topics, such as:

  • Update delve profile
  • Deleting and restoring files
  • Out of office rule
  • OneNote notebooks
  • Editing pages
  • Adding files

After attending this Microsoft Office 365 Power User 55283A training course, delegates will be able to manage content with OneDrive. They will also be able to work with emails in outlook online.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Office 365 Administration and Troubleshooting M10997​ Course Outline

Module 1: Introduction to Office 365 services

  • Office 365 Services
  • Office 365 Licensing
  • Office 365 Tenant Configuration
  • Office 365 Clients

Lab: Office 365 Services Overview

  • Setting Up Office 365 Lab Environment
  • Configuring Office 365 Services

Module 2: Tools and Techniques

  • Managing Office 365 with Administrative Portals and Windows PowerShell
  • Managing Administrative Access in Office 365
  • Troubleshooting Administration in Office 365

Lab: Administering Office 365

  • Using Administrative Portal
  • Administering Office 365 with Windows PowerShell
  • Configuring Role-Based Administration
  • Troubleshooting Administrative Access in Office 365

Module 3: Administering and Troubleshooting Directory Synchronisation and Directory Objects

  • Overview of Directory Synchronisation and Federation Overview
  • Azure AD Connect Management
  • Managing Users and Groups Objects in Office 365
  • Troubleshooting Objects and Directory Synchronisation in Office 365

Lab: Administering Directory Synchronisation, Users, and Groups in Office 365

  • Configuring Azure AD Connect
  • Managing Office 365 Users and Groups by Using Office 365 Admin Center
  • Managing Office 365 Password Policies
  • Troubleshooting Synchronisation Issues with User Objects in Office 365

Module 4: Administering and Troubleshooting Exchange Online

  • Exchange Online Management Overview
  • Administering Exchange Online Recipients
  • Administering Client Access Policies in Exchange Online
  • Troubleshooting Exchange Online

Lab: Administering and Troubleshooting Exchange Online

  • Configuring and Administering Exchange Online Recipients
  • Configuring Delegated Administration
  • Configuring Client Access Policies
  • Troubleshoot Exchange Online

Module 5: Administering and Troubleshooting Skype for Business Online and Teams

  • Skype for Business Online and Teams Overview
  • Administering and Managing Skype for Business Online and Teams
  • Troubleshooting Skype for Business Online and Teams

Lab: Administering Skype for Business Online and Teams

  • Configuring Skype for Business Online and Teams organisation Settings
  • Configuring Skype for Business Online and Teams User Settings
  • Troubleshooting Skype for Business Online

Module 6: Administering and Troubleshooting SharePoint Online

  • SharePoint Online Management Overview
  • Administering SharePoint Online Site Collections
  • Administering External Users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

Lab: Configuring and Administering SharePoint Online

  • Configuring SharePoint Online Settings
  • Creating and Configuring a SharePoint Site Collection
  • Configuring and Verifying External User Sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

Module 7: Planning and Deploying Office 365 ProPlus

  • Overview of Office 365 ProPlus
  • Managing User-Driven Office 365 ProPlus Deployments
  • Troubleshooting Office 365 ProPlus Deployments

Lab: Managing Office 365 ProPlus Installations

  • Preparing Office 365 ProPlus Installations
  • Managing User-Driven Office 365 ProPlus Installations
  • Managing Centralised Office 365 ProPlus Installations
  • Troubleshooting Office 365 ProPlus Deployments

Module 8: Administering and Troubleshooting Compliance and Security in Office 365

  • Overview of Compliance Features in Office 365
  • Administering Information Protection in Office 365
  • Administering Compliance Features in Office 365
  • Configuring and Administering Email Security in Office 365
  • Troubleshooting Office 365 Compliance and Protection

Lab: Configuring and Troubleshooting Compliance and Security

  • Configuring Rights Management in Office 365
  • Configuring Compliance Features
  • Configuring Email Protection
  • Troubleshooting Security and Compliance

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Prerequisites 

In this Office 365 Administration and Troubleshooting M10997 training course, there are no formal prerequisites. However, a basic understanding of Windows server operating system gives more benefit to delegates.

Audience

This Office 365 Administration and Troubleshooting M10997 training course provided by The Knowledge Academy is ideal for anyone who wants to learn about troubleshooting techniques and administration in Office 365. However, it is more beneficial for:

  • IT Professionals
  • System Administrators

Office 365 Administration and Troubleshooting M10997​ Course Overview

Microsoft Office 365 is a subscription service given by Microsoft which offers well-known applications such as Word, Excel, PowerPoint, OneNote, Outlook, Access, and Publisher. Using Microsoft Office 365 Administration, users can manage services, data, applications, and devices across your Microsoft 365 services. By doing this course, you will get skills to configure, troubleshoot, administer and manage Office 365 services. Microsoft is a very frequently used software in today’s technological world. The use of Microsoft Office 365 in various fields makes it essential. So, knowledge of Office 365 Administration and Troubleshooting will help anyone in future and opportunity to work in the multinational companies.

In this 3-day Office 365 Administration and Troubleshooting M10997 training course, delegates will become fully familiar with skills essential to troubleshoot and administer Office 365 main services. This training will provide knowledge about how to manage users and group objects in Office 365. This course will be taught by our expert trainers who have years of experience in teaching technical courses.

This training will cover various concepts, such as:

  • Office 365 tenant configuration
  • Managing administrative access in Office 365
  • Azure AD connect management
  • Administering online exchange recipients
  • Troubleshooting Skype for teams and business online
  • Configuring SharePoint online settings
  • Administering information protection in Office 365

At the end of this training, delegates will be able to manage Office 365 with the help of administrative portals, troubleshoot objects and directory synchronisation in Office 365. Delegates will attain the knowledge about planning and managing user-driven Office 365 ProPlus deployments. They will also get to know about the compliance and security features of Office 365.

Attending this course will also enhance their current skills of Office 365 Administration and Troubleshooting, by which they will have an extra opportunity to get higher ranks in their respective organisations.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Proofpoint Training Course Outline

Module 1: Introduction to Proofpoint Essentials

  • What is Proofpoint Essentials?
  • Accessing the User Interface
    • Logging In
    • Resetting or Changing the Administrative Password
    • Using the Homepage
  • Navigating the Interface

Module 2: Managing your Account

  • Update your Profile
  • Loading Users
    • Active Directory Sync
    • Azure Active Directory Sync
    • CSV Upload

Module 3: Managing Users and Groups

  • Understanding Roles
    • Managing Users
    • Managing Groups
    • Export Users
    • Configuration Options for Users and Groups

Module 4: Accessing Additional Features

  • Using Email Logs
    • Searching Logs
    • Advanced Search Options
    • Viewing Search Results
    • Actions
    • Report as False Negative
    • Hide Email from Logs
  • Reports
    • Steps to Create a Report
    • Steps to Export a Report
    • Steps to Schedule a Report for Weekly Delivery

Module 5: Archive

  • Configuring Proofpoint Essentials Archive
  • Using the Proofpoint Essentials Archive
    • Who can Search the Archive?
    • Viewing Search Results
    • Redeliver
    • Forward
    • Export

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Prerequisites

In this Microsoft Proofpoint Training course, there are no formal prerequisites.

Audience

This Microsoft Proofpoint Training Course is suitable for anyone who wants to learn about protecting personal and organisational data from major threats, compliance, and digital frauds.

Proofpoint Training​ Course Overview

Proofpoint (cloud-based solution) is an email security system that prevents phishing, spam, and viruses to enter your inbox. This software can recognise and prevent users from threats and malware (known and unknown). It is specially created to analyse outbound and inbound email messages to determine whether they carry threats such as malware, spam, and phishing attempts. In addition, it allows users to customise their settings to block and unblock particular emails. In today’s digital world of cybersecurity, many organisations are spending money on such products and knowledgeable human resources to protect their data from various malicious threats. This training course will help you add Proofpoint operator skills to your profile/CV, which will help you climb the ladder of success in terms of value and career opportunities.

Our 1-day Microsoft Proofpoint Training course aims to provide delegates with a comprehensive knowledge of securing emails from threats using Proofpoint. During this course, delegates will learn about how to access and navigate the user interface effectively. They will also learn about modifying the profile, active directory sync, roles that users can be assigned, configuration options for users and groups, advanced search options, and many more. Our highly professional trainer with years of experience in teaching such courses will conduct this training and will help you get a complete understanding of Microsoft Proofpoint essentials.

Apart from the above, delegates will also learn the following concepts:

  • Export users
  • Viewing search results
  • Email from logs
  • Managing your profile
  • Steps to schedule a report for weekly delivery
  • Using email logs

At the end of this Microsoft Proofpoint Training course, delegates will be able to reset or change the administrative password. They will also be able to create, export, and schedule a report for weekly delivery efficiently. Attending this training will allow individuals to sync the active directory and azure active directory successfully which will consequently make them efficient to deal with malware and threats.

The Knowledge Academy also provides more such courses, including Office 365 Administrator MS030, Microsoft 365 Identity and Services MS100, Microsoft 365 Mobility and Security MS101, Microsoft 365 Security Administrator MS500, Managing Microsoft Teams MS700, and many more. These courses come under Microsoft 365 Training which can help you develop essential skills to enhance your career opportunities in this field.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Microsoft Teams Voice Engineer MS720​ Course Outline

Module 1: Plan and Configure Teams Phone

  • Plan for Teams Phone
  • Plan and Optimise Network Performance for Teams Phone
  • Migrate Voice Services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure Auto Attendants and Call Queues
  • Configure and Deploy Direct Routing
  • Extend Teams Phone with Additional Services

Lab: Prepare the Lab Environment

  • Configure Lab Environment
  • Assign Permissions
  • Validate and Manage Licenses
  • Setup PowerShell for Microsoft Teams Administration

Lab: Configure Environment for Teams Phone

  • Evaluate Network Requirements with the Network Planner
  • Use the Teams Network Assessment Tool
  • Configure a Basic Network Topology for Dynamic Emergency Calling
  • Configure Voice Policies
  • Prepare Users for Calling
  • Configure Audio Conferencing Settings
  • Configure Call Queues and Auto Attendants

Module 2: Manage Teams Phone

  • Configure and Manage Voice Users
  • Configure, Deploy, and Manage Teams Devices
  • Monitor and Troubleshoot Teams Phone

Lab: Manage Teams Phone Environment

  • Manage Voice Users
  • Manage Teams Devices
  • Monitor and Troubleshoot Teams Phone

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Prerequisites

There are no formal prerequisites to attend this Microsoft Teams Voice Engineer MS-720 Training course.

Audience

This Microsoft Teams Voice Engineer MS-720 Training course is ideal for anyone who wants to learn how to plan, design, configure, maintain, and troubleshoot integrated communication solutions at an organisation.

Microsoft Teams Voice Engineer MS720​ Course Overview

Teams Voice is a component of Microsoft Teams that substitutes the UTD campus's existing VOIP phone system. Teams Voice allows users to be mobile and enjoy calling features from their mobile devices, PCs, and the web. A Microsoft Teams Voice Engineer's job is to plan, build, set up, manage, and troubleshoot an organisation's integrated communications system. The Microsoft Teams Voice Engineer is experienced with Microsoft Teams, Microsoft 365, and PowerShell and knowledgeable about telecommunication technology. This training course will assist individuals in leveraging the Microsoft Teams Voice Engineer's cooperation with telephony providers and third-party suppliers to enable advanced voice capabilities in Microsoft Teams and ways to collaborate with administrators for additional workloads.

In this 3-day Microsoft Teams Voice Engineer MS-720 Training course, delegates will learn how to plan and configure Teams phones, including calling plans, direct routing, auto attendants, call queues, operator connect, and extending teams phones with additional phone numbers services. They will also gain in-depth knowledge about configuring Teams phone devices and troubleshooting Teams phone voice issues. Our specialised and expert trainer will conduct this training who has years of experience teaching Microsoft training courses.

This course will also cover various essential concepts, such as:

  • Plan and optimise network performance for Teams phone
  • Migrate voice services from Skype for the business server to teams
  • Configure auto attendants and call queues
  • Extend teams phones with additional services
  • Configure and manage voice users
  • Configure, deploy, and manage Teams devices
  • Monitor and troubleshoot Teams phone

After attending this training course, delegates will be able to plan and configure Microsoft Teams phones, plan and optimise network performance for Teams phones, configure and deploy direct routing. They will also be able to manage voice users, configure, deploy, and manage Teams devices, monitor and troubleshoot Teams phones.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Introduction to Microsoft Excel 2019 55271A​ Course Outline

Module 1: Creating a Microsoft Excel Workbook

  • Starting Microsoft Excel
  • Creating a Workbook
  • Saving a Workbook
  • Status Bar
  • Adding and Deleting Worksheets
  • Copying and Moving Worksheets
  • Changing the Order of Worksheets
  • Splitting the Worksheet Window
  • Closing a Workbook

Lab: Creating a Microsoft Excel Workbook

Module 2: Ribbon

  • Tabs
  • Groups
  • Commands

Lab: Ribbon Exercises

  • Open a Workbook
  • Select, Open, and Save a Template Agenda

Module 3: Backstage View (File Menu)

  • Introduction to the Backstage View
  • Opening a Workbook
  • Open a Workbook
  • New Workbooks and Excel Templates
  • Select, Open, and Save a Template Agenda
  • Printing Worksheets
  • Print a Worksheet
  • Adding Your Name to Microsoft Excel
  • Adding a Theme to Microsoft Excel

Lab: Backstage View Exercises

  • Print a Worksheet
  • Open a Workbook

Module 4: Quick Access Toolbar

  • Adding Common Commands
  • Adding Additional Commands with the Customise Dialog Box
  • Adding Ribbon Commands or Groups
  • Placement
  • Customise the Quick Access Toolbar

Lab: Customise the Quick Access Toolbar

Module 5: Entering Data in Microsoft Excel Worksheets

  • Entering Text
  • Adding and Deleting Cells
  • Adding a Hyperlink
  • Add WordArt to a Worksheet
  • Using AutoComplete
  • Entering Text and Using AutoComplete
  • Entering Numbers and Dates
  • Using the Fill Handle
  • Entering Numbers and Dates

Lab: Entering Data Exercises

  • Entering Text and Using AutoComplete
  • Entering Numbers and Dates

Module 6: Formatting Microsoft Excel Worksheets

  • Selecting Ranges of Cells
  • Hiding Worksheets
  • Adding Colour to Worksheet Tabs
  • Adding Themes to Workbooks
  • Customise a Workbook Using Tab Colours and Themes
  • Adding a Watermark
  • Font Group
  • Working with Font Group Commands
  • Alignment Group
  • Working with Alignment Group Commands
  • The Number Group
  • Working with Number Group Commands

Lab: Formatting Worksheets Exercises

  • Customise a Workbook Using Tab Colours and Themes
  • Working with Font Group Commands
  • Working with Alignment Group Commands
  • Working with Number Group Commands

Module 7: Using Formulas in Microsoft Excel

  • Math Operators and the Order of Operations
  • Entering Formulas
  • AutoSum (and Other Common Auto-Formulas)
  • Copying Formulas and Functions
  • Relative, Absolute, and Mixed Cell References
  • Working with Formulas

Lab: Working with Formulas

Module 8: Working with Rows and Columns

  • Inserting Rows and Columns
  • Deleting Rows and Columns
  • Transposing Rows and Columns
  • Setting Row Height and Column Width
  • Hiding and Unhiding Rows and Columns
  • Freezing Panes
  • Working with Rows and Columns

Lab: Working with Rows and Columns

Module 9: Editing Worksheets

  • Find
  • Find and Replace
  • Using Find and Replace
  • Using the Clipboard
  • Using Format Painter
  • Managing Comments

Lab: Editing Worksheets Exercises

  • Using Find and Replace
  • Using the Clipboard
  • Using Format Painter

Module 10: Finalising Microsoft Excel Worksheets

  • Setting Margins
  • Setting Page Orientation
  • Setting the Print Area
  • Print Scaling (Fit Sheet on One Page)
  • Printing Headings on Each Page/Repeating Headers and Footers
  • Headers and Footers
  • Preparing to Print

Lab: Preparing to Print

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Prerequisites

There are no formal prerequisites to attend this Introduction to Microsoft Excel 2019 55271A Training.

Audience

This Introduction to Microsoft Excel 2019 55271A Training course is intended for anyone who wants to gain in-depth knowledge regarding the Microsoft Excel application.

Introduction to Microsoft Excel 2019 55271A​ Course Overview

Microsoft Excel is commonly used for data organisation and financial analysis. Organisations use Microsoft Excel for better business analysis, increased human resource management, upgradation of performance reporting, and operations management. This training course will help learners to gain the skills required to get command over various Excel shortcuts that will help them to save and improve the time taken for arranging data resulting in increased productivity. Possessing the skills and abilities to use excel efficiently will lead learners to attain many greater designations such as Administrative Assistants, Retail Managers, Financial Analysts, Business Analysts, and numerous job titles.

In this 1-day Introduction to Microsoft Excel 2019 55271A Training course, delegates will learn to build a solid understanding of the basics of Microsoft Excel. During this training course, delegates will learn to handle various ways to handle the copying and moving of worksheets. During this training course, they obtain their insights into gaining the necessary skills to edit, create, format, and print basic Microsoft Excel 2019 Worksheet. Our highly expert trainer with abundant knowledge will teach the delegates to uncover the full spreadsheets or do sophisticated data analysis using functions, formulae, and charts.

It also accommodates the delegates with the other interesting topics, such as:

  • Print a Worksheet
  • Open a Workbook
  • Tabs
  • Groups
  • Commands

At the end of this training course, delegates will be able to customise a workbook using tab colours and themes. They will also be able to work with alignment group commands and number group commands. This training will allow individuals to operate faster and make more accurate decisions, rapid computations, and seamless data visualisation.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft PowerPoint MO300​ Training Course Outline

Module 1: Manage Presentations

  • Modify Slide Masters, Handout Masters, and Note Masters
    • Change the Slide Master Theme or Background
    • Modify Slide Master Content
    • Create Slide Layouts
    • Modify Slide Layouts
    • Modify the Handout Master
    • Modify the Notes Master
  • Change Presentation Options and Views
    • Change Slide Size
    • Display Presentations in Different Views
    • Set Basic File Properties
  • Configure Print Settings for Presentations
    • Print All or Part of a Presentation
    • Print Notes Pages
    • Print Handouts
    • Print in Colour, Grayscale, or Black and White
  • Configure and Present Slide Shows
    • Create Custom Slide Shows
    • Configure Slide Show Options
    • Rehearse Slide Show Timing
    • Set Up Slide Show Recording Options
    • Present Slide Shows by Using Presenter View
  • Prepare Presentations for Collaboration
    • Mark Presentations as Final
    • Protect Presentations by Using Passwords
    • Inspect Presentations for Issues
    • Add and Manage Comments
    • Preserve Presentation Content
    • Export Presentations to Other Formats

Module 2: Manage Slides

  • Insert Slides
    • Import Word Document Outlines
    • Insert Slides from Another Presentation
    • Insert Slides and Select Slide Layouts
    • Insert Summary Zoom Slides
    • Duplicate Slides
  • Modify Slides
    • Hide and Unhide Slides
    • Modify Individual Slide Backgrounds
    • Insert Slide Headers, Footers, and Page Numbers
  • Order and Group Slides
    • Create Sections
    • Modify Slide Order
    • Rename Sections

Module 3: Insert and Format Text, Shapes, and Images

  • Format Text
    • Apply Formatting and Styles to Text
    • Format Text in Multiple Columns
    • Create Bulleted and Numbered Lists
  • Insert Links
    • Insert Hyperlinks
    • Insert Section Zoom Links and Slide Zoom Links
  • Insert and Format Images
    • Resize and Crop Images
    • Apply Built-In Styles and Effects to Images
    • Insert Screenshots and Screen Clippings
  • Insert and Format Graphic Elements
    • Insert and Change Shapes
    • Draw by Using Digital Ink
    • Add Text to Shapes and Text Boxes
    • Resize Shapes and Text Boxes
    • Format Shapes and Text Boxes
    • Apply Built-In Styles to Shapes and Text Boxes
    • Add Alt Text to Graphic Elements for Accessibility
  • Order and Group Objects on Slides
    • Order Shapes, Images, and Text Boxes
    • Align Shapes, Images, and Text Boxes
    • Group Shapes and Images
    • Display Alignment Tools

Module 4: Insert Tables, Charts, SmartArt, 3D Models, and Media

  • Insert and Format Tables
    • Create and Insert Tables
    • Insert and Delete Table Rows and Columns
    • Apply Built-In Table Styles
  • Insert and Modify Charts
    • Create and Insert Charts
    • Modify Charts
  • Insert and Format SmartArt Graphics
    • Insert SmartArt Graphics
    • Convert Lists to SmartArt Graphics
    • Add and Modify SmartArt Graphic Content
  • Insert and Modify 3D Models
    • Insert 3D Models
    • Modify 3D Models
  • Insert and Manage Media
    • Insert Audio and Video Clips
    • Create and Insert Screen Recordings
    • Configure Media Playback Options

Module 5: Apply Transitions and Animations

  • Apply and Configure Slide Transitions
    • Apply Basic And 3D Slide Transitions
    • Configure Transition Effects
  • Animate Slide Content
    • Animate Text and Graphics Elements
    • Animate 3d Models
    • Configure Animation Effects
    • Configure Animation Paths
    • Reorder Animations on a Slide
  • Set Timing for Transitions
    • Set Transition Effect Duration
    • Configure Transition Start and Finish Options

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Prerequisites 

There are no formal prerequisites for attending this course. However, the basic knowledge of Microsoft PowerPoint.

Audience 

This course is intended for those who need to gain their knowledge of Microsoft PowerPoint.

Microsoft PowerPoint MO300​ Training Course Overview

Microsoft PowerPoint is a professional presentation tool that has been around for decades. It has several features that make it an effective presentation tool. PowerPoint's major purpose is to assist with visual demonstrations for group presentations in the business environment. Presentations are organised as a sequence of individually prepared "slides" that contain text, images, or other items. This training course helps learners to edit, create, and improve presentations and slideshows, as well as how to construct and manage presentations, develop slide content, apply transitions and animations, insert and format shapes and slides, and manage numerous presentations, among other things. Adding PowerPoint skills to their profiles will surely help them climb the ladder of success, both in terms of value and career opportunities. 

In this 1-day Microsoft PowerPoint MO-300 training, delegates will gain a thorough understanding of all the comprehensive concepts about using PowerPoint properly. During this course, delegates will learn how to create slide layouts, modify slide layouts, modify the handout master, and modify the notes master. They will also learn how to print notes pages, handouts, colour, grayscale, or black and white printing, and how to practise slide show timing. This training course will be led by our highly professional trainer, who has years of experience teaching such courses and will assist delegates in gaining skills and understanding of PowerPoint.

Course Objectives

  • To import outlines from Word documents and insert slides from another presentation
  • To mark presentations as final and protect presentations by using passwords
  • To preserve presentation content and export presentations to other formats
  • To format text in multiple columns and create bulleted and numbered list
  • To insert SmartArt graphics and convert lists to SmartArt graphics
  • To configure animation paths and reorder animations on a slide

At the end of this training, delegates will be able to create custom slide shows, change slide sizes, and display presentations in different views. They will also be able to incorporate an excel spreadsheet, videos, and audio into their presentations with ease.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Microsoft Excel Expert MO201​ Course Outline

Module 1: Manage Workbook Options and Settings

  • Manage Workbooks
    • Copy Macros Between Workbooks
    • Reference Data in Other Workbooks
    • Enable Macros in a Workbook
    • Manage Workbook Versions
  • Prepare Workbooks for Collaboration
    • Restrict Editing
    • Protect Worksheets and Cell Ranges
    • Protect Workbook Structure
    • Configure Formula Calculation Options
    • Manage Comments
  • Use and Configure Language Options
    • Configure Editing and Display Languages
    • Use Language-Specific Features

Module 2: Manage and Format Data

  • Fill Cells Based on Existing Data
    • Fill Cells by Using Flash Fill
    • Fill Cells by Using Advanced Fill Series Options
  • Format and Validate Data
    • Create Custom Number Formats
    • Configure Data Validation
    • Group and Ungroup Data
    • Calculate Data by Inserting Subtotals and Totals
    • Remove Duplicate Records
  • Apply Advanced Conditional Formatting and Filtering
    • Create Custom Conditional Formatting Rules
    • Create Conditional Formatting Rules That Use Formulas
    • Manage Conditional Formatting Rules

Module 3: Create Advanced Formulas and Macros

  • Perform Logical Operations in Formulas
    • Perform Logical Operations by Using Nested Functions
  • Look Up Data by Using Functions
    • Look up Data by Using the VLOOKUP(), HLOOKUP(), MATCH(), and INDEX() Functions
  • Use Advanced Date and Time Functions
    • Reference Date and Time by Using the NOW() and TODAY() Functions
    • Calculate Dates by Using the WEEKDAY() and WORKDAY() Functions
  • Perform Data Analysis
    • Summarise Data From Multiple Ranges by Using the Consolidate Feature
    • Perform What-if Analysis by Using Goal Seek and Scenario Manager
    • forecast data by using the AND(), IF(), and NPER() Functions
    • Calculate Financial Data by Using the PMT() Function
  • Troubleshoot Formulas
    • Trace Precedence and Dependence
    • Monitor Cells and Formulas by Using the Watch Window
    • Validate Formulas by Using Error Checking Rules
    • Evaluate Formulas
  • Create and Modify Simple Macros
    • Record Simple Macros
    • Name Simple Macros
    • Edit Simple Macros

Module 4: Manage Advanced Charts and Tables

  • Create and Modify Advanced Charts
    • Create and Modify Dual Axis Charts
    • Create and Modify Charts Including Box and Whisker, Combo, Funnel, Histogram, Map, Sunburst, and Waterfall Charts
  • Create and Modify PivotTables
    • Create PivotTables
    • Modify Field Selections and Options
    • Create Slicers
    • Group PivotTable Data
    • Add Calculated Fields
    • Format Data
  • Create and Modify PivotCharts
    • Create PivotCharts
    • Manipulate Options in Existing PivotCharts
    • Apply Styles to PivotCharts
    • Drill Down into PivotChart Details

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Prerequisites

To attend this Microsoft Excel Expert (Excel and Excel 2019) MO201 Training course, delegates must have prior knowledge or experience in using Excel.

Audiences

This Microsoft Excel Expert (Excel and Excel 2019) MO201 Training course is ideal for anyone who wants to learn more advanced features of Excel and become an expert at using Microsoft Excel.

Microsoft Excel Expert MO201 Course Overview

Microsoft Excel is one of the most powerful business solutions and is most commonly utilised for analysing data (such as sales figures and projection results), performing calculations, and comparing different data sets. Microsoft Excel Expert aims to create, manage, and distribute professional spreadsheets for various specialised purposes and situations. Microsoft Excel Expert MO201 Training provides professionals with the skills to build customised Excel environments to meet project goals and enhance productivity. This Microsoft Excel Expert MO201 Training will help individuals to improve their Excel skills needed for being Excel Expert within their organisation. Pursuing this training will help individuals to gain the required knowledge of Microsoft Excel and skills to enhance their career prospects.

This 3-day Microsoft Excel Expert (Excel and Excel 2019) MO201 Training course will demonstrate the fundamentals of creating and managing worksheets and workbooks, creating cells and ranges, creating tables, applying formulas and functions and creating charts and objects for the delegates. During this training, delegates will learn various concepts such as managing workbook options and settings, managing and formatting data, creating advanced formulas and macros, managing advanced charts, etc. Our highly professional trainer with years of experience in teaching Microsoft courses will conduct this training course and help delegates to gain a comprehensive understanding of using Excel for specific purposes and situations.

This training will cover various essential topics, such as:

  • Manage workbooks
  • Manage advanced charts
  • Troubleshoot formulas
  • Modify pivot tables

At the end of this training, delegates will be able to manage workbook options and settings in Excel. They will also be able to become proficient in implementing various principal features and formulas in Excel and complete their tasks effectively and efficiently.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft training course is accredited by Microsoft

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Microsoft Excel Associate MO200​ Course Outline

Module 1: Manage Worksheets and Workbooks

  • Import Data into Workbooks
  • Navigate within Workbooks
  • Format Worksheets and Workbooks
  • Customise Options and Views
  • Configure Content for Collaboration

Module 2: Manage Data Cells and Ranges

  • Manipulate Data in Worksheets
  • Format Cells and Ranges
  • Define and Reference Named Ranges
  • Summarise Data Visually

Module 3: Manage Tables and Table Data

  • Create and Format Tables
  • Modify Tables
  • Filter and Sort Table Data

Module 4: Perform Operations by Using Formulas and Functions

  • Insert References
  • Calculate and Transform Data
  • Format and Modify Text

Module 5: Manage Charts

  • Create Charts
  • Modify Charts
  • Format Charts

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Prerequisites

There are no formal prerequisites to attend this Microsoft Excel Associate MO200 Training course.

Audiences

This Microsoft Excel Associate MO200 Training course is ideal for anyone who wants to gain knowledge of Excel.

Microsoft Excel Associate MO200​ Course Overview

Microsoft Excel analysis is used by businesses of all sizes worldwide to undertake financial analysis. It provides many formulas, functions, and shortcuts for enhancing data functionality. Studying this Microsoft Excel Associate MO200 Training course help learners to know the concepts of Excel effectively. This training will help individuals to improve their Excel skills needed to become Excel proficient. Pursuing this training will help individuals to gain the required knowledge and skills to improve their career prospects and help attain desired professional growth.

This 2-day Microsoft Excel Associate MO200 Training course covers all necessary concepts to help delegates become thoroughly familiar with excel. During this training, they will learn how to insert and delete multiple columns or rows. They will also learn about how to change window views, display formulas, inspect workbooks for issues, add data series to charts, convert tables to cell ranges, and many more. Our highly professional trainer with years of experience in teaching Microsoft courses will conduct this training course and help delegates to gain a comprehensive understanding of Excel features and formulas.

This training will cover various essential topics, such as:    

  • Insert and remove hyperlinks
  • Modify page setup
  • Insert sparklines
  • Filter records
  • Apply number formats
  • Apply chart layouts

After attending this Microsoft Excel Associate MO200 Training course, delegates will be able to navigate to named cells, ranges, or workbook elements. They will also be able to modify cell alignment, orientation, and indentation.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Word MO100 Certification Course Outline

Module 1: Manage Documents

  • Navigate within Documents
  • Format Documents
  • Save and Share Documents
  • Inspect Documents for Issues

Module 2: Insert and Format Text, Paragraphs, and Sections

  • Insert Text and Paragraphs
  • Format Text and Paragraphs
  • Create and Configure Document Sections

Module 3: Manage Tables and Lists

  • Create Tables
  • Modify Tables
  • Create and Modify Lists

Module 4: Create and Manage References

  • Create and Manage Reference Elements
  • Create and Manage Reference Tables

Module 5: Insert and Format Graphic Elements

  • Insert Illustrations and Text Boxes
  • Format Illustrations and Text Boxes
  • Add Text to Graphic Elements
  • Modify Graphic Elements

Module 6: Manage Document Collaboration

  • Add and Manage Comments
  • Manage Change Tracking

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Prerequisites

There are no formal prerequisites for attending this Microsoft Word (Word and Word 2019) MO-100 Training course.

Audience

This course is designed by The Knowledge Academy for everyone who wants to get proper knowledge of Microsoft Word.

Microsoft Word MO100 Certification Course Overview

Microsoft Word is the most popular software for sharing, viewing, creating, editing, and managing word documents on a Windows PC. It enables users to develop professional-quality reports, resumes, documents, and letters. It is the go-to solution for collaborative work since it enables an interface that matches screen text with the final output on a given page. This training program assists aspiring candidates with the principal features of Word and its various uses and purposes. These advanced and robust features are: display a chart, spell check, insert picture options, merge data options, embedded objects, etc. Individuals with the skills to run Microsoft Word will get higher designations and expand their professional network.

This 1-day Microsoft Word (Word and Word 2019) MO-100 Training course provides delegates with the ability to develop and maintain professional reports and business correspondence. During this training, delegates will learn about managing tables and lists, including configuring cell margins and spacing, as well as repeating rows. They will also learn how to create and modify bibliography citation sources and manage reference tables. This course is led by our highly professional trainer who has years of teaching experience and will conduct this course and make delegates master this software.

Course Objectives:

  • To locate and remove hidden properties and personal information
  • To insert symbols and special characters within text and paragraphs
  • To save documents in alternative file formats and modify print settings
  • To know about showing and hiding formatting symbols and hidden text
  • To change page setup options for a section and format text in multiple columns
  • To manage document collaboration by managing comments and change tracking

At the end of this training course, delegates will be able to create professional documents, multicolumn newsletters, resumes, and instruction documents. They will also be able to insert and format graphic elements by inserting illustrations, adding text to graphic elements, and modifying graphic elements.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

Show moredown

accredited by

Our Microsoft Certifications (Microsoft Partner) course is accredited by Microsoft

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Microsoft Word Expert MO101 Training Course Outline

Module 1: Manage Document Options and Settings

  • Manage Documents and Templates
    • Modify Existing Document Templates
    • Manage Document Versions
    • Compare and Combine Multiple Documents
    • Link to External Document Content
    • Enable Macros in a Document
    • Customise the Quick Access Toolbar
    • Display Hidden Ribbon Tabs
    • Change the Normal Template Default Font
  • Prepare Documents for Collaboration
    • Restrict Editing
    • Protect Documents by Using Passwords
  • Use and Configure Language Options
    • Configure Editing and Display Languages
    • Use Language-Specific Features

Module 2: Use Advanced Editing and Formatting Features

  • Find, Replace, and Paste Document Content
    • Find and Replace Text by Using Wildcards and Special Characters
    • Find and Replace Formatting and Styles
    • Apply Paste Options
  • Configure Paragraph Layout Options
    • Configure Hyphenation and Line Numbers
    • Set Paragraph Pagination Options
  • Create and Manage Styles
    • Create Paragraph and Character Styles
    • Modify Existing Styles
    • Copy Styles to Other Documents or Templates

Module 3: Create Custom Document Elements

  • Create and Modify Building Blocks
    • Create QuickParts
    • Manage Building Blocks
  • Create Custom Design Elements
    • Create Custom Colour Sets
    • Create Custom Font Sets
    • Create Custom Themes
    • Create Custom Style Sets
  • Create and Manage Indexes
    • Mark Index Entries
    • Create Indexes
    • Update Indexes
  • Create and Manage Tables of Figures
    • Insert Figure and Table Captions
    • Configure Caption Properties
    • Insert and Modify a Table of Figures

Module 4: Use Advanced Word Features

  • Manage Forms, Fields, and Controls
    • Add Custom Fields
    • Modify Field Properties
    • Insert Standard Content Controls
    • Configure Standard Content Controls
  • Create and Modify Macros
    • Record Simple Macros
    • Name Simple Macros
    • Edit Simple Macros
    • Copy Macros to Other Documents or Templates
  • Perform Mail Merges
    • Manage Recipient Lists
    • Insert Merged Fields
    • Preview Merge Results
    • Create Merged Documents, Labels, and Envelopes

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Prerequisites

There are no formal prerequisites for attending this Microsoft Word Expert (Word and Word 2019) MO-101 Training course.

Audience

This training course is ideal for anyone who wants to gain in-depth knowledge of Microsoft Word.

Microsoft Word Expert MO101 Certification Course Overview

icrosoft Word is part of the Microsoft Office productivity suite, used to create text documents that can be printed on paper, saved as PDF files, or saved electronically. It enables users to perform a number of Word tasks, such as creating and managing documents, applying references, and formatting text. Word is essential for businesses in document sharing, contract creation, mail merging, and provides various template options. This training will help learners customise Word environments to meet project needs and enhance productivity. Having the required knowledge and skills to work with Microsoft Word will help individuals get a good job profile with an enhanced pay cheque.

This 1-day Microsoft Word Expert (Word and Word 2019) MO-101 Training course provides delegates with the ability to develop the knowledge and skills required for the correct application of the principal features of Word at an expert level. During this training, delegates will learn how to create and modify building blocks and custom design elements. They will also acquire the skills to find and replace text by using wildcards and special characters. Our highly professional trainer with years of experience in teaching such courses will conduct this training course and help delegates become masters of this software.

Course Objectives:

  • To use advanced editing and formatting features
  • To create custom word elements
  • To manage document options and settings
  • To understand how to use and configure language options
  • To get familiar with inserting and modifying a table of figures

At the end of this training, delegates will be able to create and manage professional documents for a variety of specialised purposes and situations. They will also be able to manage forms, modify field properties, and insert standard content controls.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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