ITIL® 4 Specialist: High Velocity IT Certification Course Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

ITIL® 4 Specialist Certification: High Velocity IT Training Course Outline

Module 1: High-Velocity Nature of the Digital Enterprise & IT Demand

  • Understand the Following Terms:
  • Digital Organisation
  • High-Velocity IT
  • Digital Transformation
  • IT Transformation
  • Digital Product
  • Digital Technology
  • When the Transformation to High-Velocity IT Is Desirable and Feasible
  • Five Objectives Associated with Digital Products to Achieve:
  • Valuable Investments - Strategically Innovative and Effective Application of IT
  • Fast Development - Quick Realisation and Delivery of IT Services and IT-Related Products
  • Resilient Operations - Highly Resilient IT Services and IT-Related Products
  • Co-Created Value - Effective Interactions Between Service Provider and Consumer
  • Assured Conformance - to Governance, Risk and Compliance (GRC) Requirements

Module 2: Digital Product Lifecycle in Terms of the ITIL 'Operating Model'

  • How High-Velocity IT Relates To:
  • Four Dimensions of Service Management
  • ITIL Service Value System
  • Service Value Chain
  • Digital Product Lifecycle

Module 3: ITIL Guiding Principles for High-Velocity IT

  • Following Principles, Models, and Concepts:
  • Ethics
  • Safety Culture
  • Lean Culture
  • Toyota Kata
  • Lean / Agile / Resilient / Continuous
  • Service-Dominant Logic
  • Design Thinking
  • Complexity Thinking
  • How to Use the Following Principles, Models, and Concepts:
  • Ethics
  • Safety Culture
  • Lean Culture
  • Toyota Kata
  • Service-Dominant Logic
  • Design Thinking
  • Complexity Thinking
  • To Contribute To:
  • Help Get Customers' Jobs Done
  • Trust and Be Trusted
  • Continually Raise the Bar
  • Accept Ambiguity and Uncertainty
  • Commit to Continual Learning

Module 4: How to Contribute to Achieving Value with Digital Products

  • How the Service Provider Ensures Valuable Investments Are Achieved.
  • How to Use the Following Practices to Contribute to Achieving Valuable Investments:
  • Portfolio Management
  • Relationship Management
  • How the Service Provider Ensures Fast Development Is Achieved
  • How to Use the Following Practices to Contribute to Achieving Fast Development:
  • Architecture Management
  • Business Analysis
  • Deployment Management
  • Service Validation and Testing
  • Software Development and Management
  • How the Service Provider Ensures Resilient Operations Are Achieved
  • How to Use the Following Practices to Contribute to Achieving Resilient Operations:
  • Availability Management
  • Capacity and Performance Management
  • Monitoring and Event Management
  • Problem Management
  • Service Continuity Management
  • Infrastructure and Platform Management
  • How the Service Provider Ensures Co-Created Value Is Achieved
  • How to Use the Following Practices to Contribute to Achieving Co-Created Value:
  • Relationship Management
  • Service Design
  • Service Desk
  • How the Service Provider Ensures Assured Conformance Is Achieved
  • How to Use the Following Practices to Contribute to Achieving Assured Conformance:
  • Information Security Management
  • Risk Management
Show more blue-arrow

Who should attend this ITIL® 4 Specialist: High-Velocity IT Training Course?

This ITIL® 4 Specialist: High-Velocity IT Course is designed for IT professionals working within or towards high-velocity environments and are frequently associated with digital transformation projects. It is beneficial for a variety of professionals such as:

  • IT Project Managers
  • IT Programme Managers
  • Service Managers
  • Quality Assurance (QA) Managers
  • Business Relationship Managers
  • Business Analysts
  • DevOps Engineers

Prerequisites of the ITIL® 4 Specialist: High-Velocity IT Training Course

Holding an ITIL® 4 Foundation Certification is a must before attending this ITIL® 4 Specialist: High Velocity IT Course.

ITIL® 4 Specialist: High Velocity IT Training Course Overview

Board yourself on a transformative journey with ITIL® 4 Specialist High Velocity IT Certification and exlore,  the ever-changing domain of high-speed IT service delivery. This course, offered by The Knowledge Academy, explores the relevance of high velocity IT in the context of ITIL® 4, fostering a deep understanding of contemporary service management practices.

This ITIL® 4 Specialist High Velocity IT Certification is designed for professionals navigating the fast-paced IT landscape, this training is essential for those aspiring to secure the ITIL® 4 Specialist High Velocity IT Certification. Aimed at IT service managers, practitioners, and leaders, it equips individuals with the skills required to master the intricacies of high-speed IT service delivery.

The Knowledge Academy 2- day ITIL® 4 Specialist: High Velocity IT Certification in Raleigh provides comprehensive insights into High Velocity IT, ensuring delegates acquire the expertise needed for effective implementation. This concise yet intensive course enhances decision-making, organizational agility, and overall project success in the rapidly evolving IT landscape.

ITIL® 4 Specialist: High Velocity IT Training Course Objectives

  • Understand the concepts and principles of High Velocity IT
  • Explore the role of ITIL® 4 Specialist in high-speed service delivery
  • Learn to create a high-velocity IT organization
  • Gain insights into digital transformation and its impact on IT service management
  • Prepare for completion of the ITIL® 4 Specialist High Velocity IT Certification

Upon completion, delegates emerge as proficient IT service professionals, equipped to navigate the challenges of high-speed IT service delivery. The course not only enriches their skill set but also positions them as valuable contributors to organizational success in the dynamic digital landscape.

Show more blue-arrow

What’s included in this ITIL® 4 Specialist: High-Velocity IT Certification Course?

  • ITIL® 4 Specialist: High-Velocity IT Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Specialist: High-Velocity IT Certificate
  • Digital Delegate Pack
Show more blue-arrow

Official PeopleCert ITIL® 4 Specialist: High Velocity IT Exam Information

The ITIL® 4 Specialist: High-Velocity IT module helps you with converging business and IT goals, recognising and managing complex adaptive systems, bridging the development and operations gap, and improving performance with Lean, Agile, and DevOps. 

  • Question Type: Multiple Choice 
  • Total Questions: 40  
  • Total Marks: 40 Marks  
  • Pass Mark: 70%, or 28/40 Marks 
  • Duration: 90 Minutes 
  • Open Book/ Closed Book: Closed Book
Show more blue-arrow

Our Raleigh venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Raleigh is the capital of North Carolina, USA. It is located in Wake County and is the second largest city in the whole of the state of North Carolina. It is known as “The City of Oaks” because of how many oak trees are growing in the city. The Wake County Public School System operates most schools in Raleigh. The high schools include Leesville Road High School and Athens Drive High School. There are also magnet schools who offer International Baccalaureate programs and also a few alternative schools. Private religious schools also operate such as the An Noor Quran Academy, Jewish Academy of Wake County and Neuse Baptist Christian School. There are a large number of further education facilities in Raleigh or in close proximity. These public universities include North Carolina State University and Wake Technical Community College. There are also private universities such as Shaw University and Skema Business Schools as well as The Medical Arts School. The unemployment rate in Raleigh is at 5%. This has generally stayed the same throughout the years.

Show moredown

Ways to take ITIL® 4 Specialist: High Velocity IT Certification Course in Raleigh

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Specialist: High Velocity IT Certification Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

classes

Live classes

Join a scheduled class with a live instructor and other delegates.

interactive

Interactive

Engage in activities, and communicate with your trainer and peers.

degree

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

expertise

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

global

Scalable Training Delivery

Access ITIL® 4 Specialist: High Velocity IT Certification Course in Raleigh delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 4 Specialist: High Velocity IT Certification Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

trainer

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

venue

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 4 Specialist: High Velocity IT Certification Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

classes

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

money

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 4 Specialist: High Velocity IT Certification Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

flexiblelearning

Flexible Learning

Access ITIL® 4 Specialist: High Velocity IT Certification Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

expert-developed

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

global-access

Global Training Provider

Access ITIL® 4 Specialist: High Velocity IT Certification Course in Raleigh from a trusted global training provider delivering consistent learning to professionals worldwide.

cost-effective

Cost-Effective Training

Benefit from the cost-effective ITIL® 4 Specialist: High Velocity IT Certification Course that delivers high-quality course content without compromising learning outcomes.

interactive-lms

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Package deals for ITIL® 4 Specialist: High Velocity IT Certification Course

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 4 Specialist: High Velocity IT Certification Course, to boost your career. The packages consist of the best possible qualifications with ITIL® 4 Specialist: High Velocity IT Certification Course, and allows you to purchase multiple courses at a discounted rate.

ITIL® 4 Specialist High Velocity IT Training in Raleigh FAQs

What is High Velocity IT in ITIL?

High velocity IT in ITIL is a module in ITIL® 4 Specialist: High-Velocity IT Certification, aimed at professionals working in a fast-paced environments, including adapting service management to work with Agle, DevOps and Lean.

What does the ITIL® 4 Specialist High Velocity IT Training involve?

The ITIL® 4 Specialist High Velocity IT Training involves training which focuses on enabling organizations to operate in a fast-paced digital world. This certification covers concepts such as Agile and Lean methodologies, automation, digital transformation, rapid delivery of products and services.

How does undertaking the ITIL 4 Specialist High Velocity IT Course benefit delegates?

The ITIL 4 Specialist High Velocity IT is a 2-day course aimed at delegates to provide them with knowledge on how to effectively run modern services, team and workflow using IT technology. This certification helps delegates to successfully complete the ITIL ®4 Specialist High Velocity IT examination.

Are there any prerequisites for taking this ITIL® 4 Specialist High Velocity IT Training Course?

Holding an ITIL® 4 Foundation Certification is a must before attending this ITIL® 4 Specialist High Velocity IT Course.

What is included in the ITIL® 4 Specialist High Velocity IT Course?

This ITIL® 4 Specialist High Velocity IT Course comes with valuable training sessions led by experienced instructors, a digital delegate pack, and a certificate upon completion.

What are the career opportunities available after completing this ITIL 4 Specialist: High Velocity Training Course?

Top corporate giants such as IBM, Microsoft, Amazon and Accenture, regularly recruit ITIL® 4 Specialist: High Velocity IT certified delegates. These corporates are always on a look for such skilled personnel for implementing and managing IT services and Infrastructures, leading in a high-velocity environment.

Why choose The Knowledge Academy in Raleigh over others?

The Knowledge Academy in Raleigh is at the forefront of providing world-class training sessions and globally acknowledged certifications which can improve your career prospects. We are leading training providers who can cater to all your course requests and guide you to success on your professional journey.

What is the cost/training fees for ITIL® 4 Specialist: High Velocity IT Certification Course in Raleigh?

The training fees for ITIL® 4 Specialist: High Velocity IT Certification Course in Raleigh starts from $2495

Which is the best training institute/provider of ITIL® 4 Specialist: High Velocity IT Certification Course in Raleigh?

The Knowledge Academy is one of the Leading global training provider for ITIL® 4 Specialist: High Velocity IT Certification Course.

What are the best ITIL® Certification Training courses in Raleigh?

Please see our ITIL® Certification Training courses available in Raleigh

Show more blue-arrow

Customers Reviews

Request For Pricing

WHO WILL FUNDING THE COURSE?
+44

Corporate Training

Unlock tailored pricing and customised training solutions for your team’s needs.

Request your quote today!

Why choose The Knowledge Academy

price

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

trusted

Trusted & Approved

Recognised by leading certification bodies, we deliver training you can trust.

learning

Many delivery methods

Flexible delivery methods are available depending on your learning style.

resources

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water
santander barclays bmw google thames-water deloitte bupa tesla
cross

Exclusive Deals Big Savings This March!

Grab up to 40% OFF and level up your skills this spring! march-madness

WHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.