ILM Level 4 Diploma In Leadership And Management in Indianapolis

ILM Level 4 Diploma in Leadership and Management Course Outline

Total Credit Value – 37

Guided Learning Hours – 97

Course Outline

Unit 8605-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 1: Understand the Importance of Effective Communication in Management

• Importance of Effective Communication in Management
• Communication Process
• Relevance of the Communication Cycle for Effective Communication
• Importance of Selecting an Appropriate Tone and Language
• Importance of Level of Formality
• Effectiveness of Verbal and Written Communication Methods
• Evaluate Communication Skills as a Manager

Module 2: Develop Effective Communication Skills as a Reflective Manager

• Developing Effective Communication Skills as a Reflective Manager
• Tools for Evaluating Communication Skills
• Importance of Feedback on Communication Skills
• Identifying Strengths and Areas for Improvement
• SWOT Analysis
• Personal Development Planning

Unit 8605-409: Managing Personal Development

Credit Value – 15

Guided Learning Hours – 6

Module 3: How to Identify and Prioritise Work-Related Development Requirements

• Prioritising Employee Development
• Self-Assessment Tool
• Learning Styles
• Model of Learning Styles
• Surface and Deep Learning
• SMART Objectives
• Measure Progress and Achieve Goals

Module 4: Implement and Evaluate Planned Development Activities and Apply Learning in the Workplace

• Individual Development Plan
• How can Learning and Development can Improve the Workplace?
• Employee Development Opportunities
• Learning Preferences and Strengths
• Self-Management Skills
• Nature and Purpose of Evaluation

Module 5: Understand the Impact of Development on Workplace Performance

• Impact of Learning and Development on Employee Productivity
• Short-Term Goals
• Steps to Set Short-Term Goals
• How to Achieve Medium-Term Goals?
• Set and Achieve Long-Term Goals
• Performance Appraisal Methods

Unit 8605-300: Solving Problems and Making Decisions

Credit Value – 2

Guided Learning Hours – 9

Module 6: Know How to Describe a Problem, Its Nature, Scope, and Impact

• Identify the Problem and Steps to Problem Analysis
• Goal Setting and Problem Solving
• Techniques for Creative Thinking

Module 7: Know How to Gather and Interpret Information to Solve a Problem

• Gather and Interpret Information
• Information Vs Data
• Calculate Summary Statistics
• Grouped Data
• Interpretation of Charts and Graphs
• Methods of Indexing

Module 8: Know How to Evaluate Options to Decide

• Decision Making Techniques
• Option Evaluation and Steps to Effective Decision Making
• Identify Relevant Information for Decision-Making

Module 9: Plan, Monitor, and Review the Implementation and Communication of Decisions

• Phases in Decision Implementation
• Decision-Making Strategies for Plan Implementation
• Planning Techniques and Case Presentation

Unit 8605-301: Innovation and Change in an Organisation

Credit Value – 2

Guided Learning Hours – 9

Module 10: Understand Innovation and Change in an Organisation

• Innovation and Advantages of Innovation
• Benefits of Organisational Change
• Identify Barriers to Change and Innovation
• Ways to Overcome Barriers

Module 11: Plan, Monitor, and Review the Implementation, Communication of Innovation and Change

• Planning, Monitoring, and Review Techniques to Manage Innovation and Change
• Importance of Communication When There is Change

Module 12: Effects of Innovation and Change on People and Teams in an Organisation

• Human Effects of Innovation and Change
• Reduce the Risk of Change Fatigue
• Planning and Executing Change Effectively

Unit 8605-302: Planning Change in the Workplace

Credit Value – 2

Guided Learning Hours – 9

Module 13: Forces for Change in an Organisation

• Identify the Forces That May Require Own Organisation to Change by Conducting a Simple PESTLE or SWOT Analysis

Module 14: How to Identify and Plan Change in an Organisation

• Give an Example of Change Required in the Workplace Reflecting the SWOT or PESTLE Analysis
• Identify Relevant Human and Financial Factors in the Consideration of Planning Change within the Context of the Example Given
• Explain How to Communicate with and Involve People to Facilitate Effective Change
• Use a Technique for Planning Change within the Given Context

Unit 8605-303: Planning and Allocating Work

Credit Value – 2

Guided Learning Hours – 9

Module 15: How to Plan Work in the Workplace

• Identify Goals
• Effective Goal-Setting Techniques for Achieving Your Goals
• Monitoring and Control Techniques

Module 16: How to Allocate Work to Team Members

• Identify Resource Requirements
• Allocate Work to Team Members
• How to Assess and Support Team Performance?
• Ways to Communicate Effectively in the Workplace
• Types of Quality Standards and Their Purpose

Module 17: How to Improve the Performance of a Team in Delivering to Plan

• Causes of Variances
• Improve Team Effectiveness and Performance
• Causes of Underperformance in Employees
• Developing a Plan with an Underperforming Employee
• Ways to Deal with an Underperforming Employee

Unit 8605-308: Understanding Leadership

Credit Value – 2

Guided Learning Hours – 6

Module 18: Understand Leadership Styles

• Leadership Styles
• What Influences the Choice of Leadership Styles?
• Effects of Leadership Styles on the Organisation

Module 19: Understand Leadership Qualities and Review Own Leadership Qualities and Potential

• Common Leadership Styles and How to Find Your Own?
• Steps to Build Trust and Respect in the Workplace
• Simulation-Based Learning
• Review of Own Leadership Behaviour

Unit 8605-310: Understanding How to Motivate to Improve Performance

Credit Value – 2

Guided Learning Hours – 9

Module 20: Understand the Factors that Influence Motivation Levels in the Workplace

• What is Motivation?
• Factors of Motivation
• How Individual Differences Affect Levels of Motivation in the Workplace?
• Potential Impact on Organisational Performance

Module 21: Understand How a Theory of Motivation can be Used to Improve Performance Levels

• Motivation Theories
• Ways to Improve Performance by Motivations Theory
• Ways to Use Employee Engagement to Improve Motivation Levels

Unit 8605-314: Understanding Discipline in the Workplace

Credit Value - 1

Guided Learning Hours - 5

Module 22: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

• Legal Aspects
• Progressive Discipline Policy – Single Disciplinary Process
• Importance of Policies and Procedures
• How to Develop Policies and Procedures in the Workplace?
• Types of Policies and Procedures

Module 23: Understand How to Monitor Discipline in the Workplace

• Standard Disciplinary Procedure
• Purposes and Objectives of Disciplinary Action
• How to Maintain Workplace Discipline?
• Steps to Improve and Develop Interpersonal Skills

Unit 8625-334: Understanding and Developing Relationships in the Workplace

Credit Value – 2

Guided Learning Hours – 8

Module 24: Understand the Needs and/or Expectations of Others

• Identify and Examine the Needs and/or Expectations of Customers, Colleagues, Key Stakeholders and Relevant Others in the Workplace
• Explain the Importance of Knowing What Customers, Colleagues, Key Stakeholders and Relevant Others in the Workplace Require

Module 25: Know How to Meet the Needs and/or Expectations of Others

• Determine Ways of Meeting the Needs and/or Expectations of Customers, Colleagues, Stakeholders and Relevant Others in the Workplace within Organisational Constraints
• Explain Ways of Checking That the Needs and/or Expectations of Others Have Been Met

Module 26: Know How to Manage Relationships Where It Is Not Possible to Meet the Needs and/or Expectations of Others

• Describe Ways of Dealing with Difficult Situations Where It Is Not Possible to Meet the Needs and/or Expectations of Others within Organisational Guidelines and Constraints
• 8605-359: Understanding Good Practice in Coaching within an Organisational Context

Credit Value – 3

Guided Learning Hours – 9

Module 27: Understand Effective Coaching within an Organisational Context

• Describe the Purpose of Effective Coaching within an Organisational Context
• Explain the Role and Responsibilities of an Effective Coach
• Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
• Identify How to Overcome Potential Barriers to Coaching

Module 28: Understand the Importance of Effective and Ethical Contracting in Coaching

• Identify Methods to Initiate a Productive Working Relationship with an Individual
• Explain the Rationale for and Process of Contracting in Coaching
• Describe What Represents Safe and Ethical Practice in Coaching

Module 29: Understand the Process of Effective Coaching within Their Own Workplace

• Explain How to Manage a Coaching Process Using a Recognised Coaching Model
• Describe a Range of Coaching Tools or Techniques That Can Be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
• Explain Methods for Monitoring and Reviewing Progress towards Goals

Module 30: Understand the Role of Recording, Reflection and Supervision in Coaching within Their Own Practice or Other Contexts

• Explain the Purpose of Coaching Records for Coach and Coachee
• Justify the Importance of Reflective Practice and Supervision within a Coaching Context

Who Should Attend this ILM Level 4 Diploma in Leadership and Management Course?

This Diploma is tailored for experienced professionals looking to elevate their Leadership and Management capabilities. It is ideal for:

• Senior Managers
• Department Heads
• Project Managers
• Business Leaders
• HR Directors
• Aspiring Executives
• Retail Managers

Prerequisites of the ILM Level 4 Diploma in Leadership and Management Course

There are no formal prerequisites for attending this ILM Level 4 Diploma in Leadership and Management Training. 

ILM Level 4 Diploma in Leadership and Management Course Overview

Leadership is a social relationship between two or more people who rely on one another to achieve mutual goals, and management is the method of planning, organising, directing, and controlling employees' activities to achieve organisational goals with other resources. Leadership motivates others to believe in the vision set for the company and work to achieve it, whereas management administers the work and ensures the completion of daily activities.

This training explains decision-making techniques to evaluate options made to take a decision, innovate with an organisation, and allocate work to team members. Individuals with outstanding leadership and management skills will work on higher designations and climb the ladder of success within a short span of time. This course is beneficial for Senior Managers, Project Managers, and HR Directors.

In this 4-days training by The Knowledge Academy, delegates will acquire comprehensive knowledge of leadership and management. This training provides delegates with leadership qualities and ways to review their own leadership qualities and potential. They will also gain an understanding of factors that influence motivation levels in the workplace and the theory of motivation to improve performance levels.

Course Objectives

• To hone their leadership style and devise an effective action plan
• To learn about the effects of leadership styles on the organisation
• To explore employee engagement and leadership roles in it
• To attain knowledge of steps to build trust and respect in the workplace
• To identify the problem and steps to problem analysis to describe their nature
• To become a self-managed employee and effectively manage work schedules

At the end of this training, delegates will be able to assess leadership behaviour in terms of the factors which determine effective leadership. They will also be able to manage their personal development and evaluate planned development activities.

What's Included in this ILM Level 4 Diploma in Leadership and Management Course?

• ILM Level 4 Diploma in Leadership and Management Assessment
• World-Class Training Sessions from Experienced Instructors
• ILM Level 4 Diploma in Leadership and Management Certificate
• Comprehensive Digital Delegate Pack

ILM Level 4 Diploma in Leadership and Management Assessment Information 

• You willcomplete assessments for each unit you study, which will consist of written tasks and project-based evaluations.  
• All submissions are completed online and evaluated by your ILM tutor.