Change Management Foundation Training Outline

Chapter 1: Change Management Perspective

  • Change and the Individual
  • Learning New Skills
  • Models of Individual Change
  • Motivation – What Drives and Motivates People?
  • Systematic Differences Between People
  • Organizational Metaphors
  • Organizational Culture
  • Models of the Change Process
  • Emergent Change
  • Key Roles in Organizational Change

Chapter 2: Change and the Organization: Defining Change

  • Drivers for Change
  • Cascading Decisions and Designs
  • Portfolio, Programs, and Projects
  • Developing Vision
  • Viewpoints and Perspectives
  • Writing a Vision Statement
  • Vision Statement Pitfalls

Chapter 3: Benefits Management

  • Benefits Management – Objectives
  • Benefits Management – CSF
  • Principles and Processes

Chapter 4: Stakeholder Engagement

  • Leadership and Engagement
  • Principles
  • Stakeholders
  • Segmenting Stakeholders
  • CPIG Segmentation
  • Stakeholder Personas
  • Example Persona
  • Empathy Mapping
  • Stakeholder Radar
  • Segmenting and Populating the Stakeholder Radar
  • Managing Relationships and Mobilizing Stakeholders
  • Rogers’ Innovation Adoption Model
  • Listening and Mobilization
  • Lead with Meaning and Emotion
  • Influencing Through Demonstration

Chapter 5: Communication

  • Cognitive Biases
  • Feedback Mechanisms
  • Communication Approaches and Methods
  • AIDA
  • Sponsors and Leaders of Change
  • Factors to Encourage Engagement
  • Barriers to Effective Communication
  • Communication Effectiveness
  • Appealing to Hearts and Minds
  • Using Stories to Engage People
  • Communication Channels
  • ‘Lean’ or ‘Rich’ Communication
  • Fostering Collaboration
  • Using Social Media
  • Effective Communications
  • Communication Planning Framework
  • Communication Strategy
  • Communication Plan

Chapter 6: Change Impact

  • Change Impact, Risk, and Continuity Model
  • Categorizing Change Impacts
  • Key Inputs
  • McKinsey 7S Model
  • Gap Analysis
  • Stakeholder Impact Assessment
  • Change Severity Assessment

Chapter 7: Change Readiness

  • Working with Individuals in Major Changes
  • Building Organizational Readiness for Change
  • Preparing for Resistance

Chapter 8: Education and Learning Support: Training Planning

  • Key Principles of Learning
  • Defining What is to be Learned?
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Who should attend this Change Management Foundation Course?

This Change Management Foundation Training Course in Philadelphia is designed for candidates to obtain a basic understanding of the principles, techniques, and approaches used in managing and implementing change within organizations. The professionals who can benefit from attending this course include:

  • Change Managers
  • Project Managers
  • Business Analysts
  • Human Resources Professionals
  • Operational Team Leads
  • Business Process Managers
  • Business Transformation Managers

Prerequisites of the Change Management Foundation Course

There are no formal prerequisites for attending this Change Management Foundation Course.

Change Management Foundation Course Overview

Change Management is the backbone of successful transformation in today's dynamic business environment. Proficiency in Change Management is a strategic imperative for professionals across various domains. Change Managers, Project Managers, HR professionals, and leaders at all levels need to master this discipline to drive successful change initiatives.

The Change Management Foundation Course in Philadelphia, accredited by APMG, is a pivotal step on this transformative journey. It equips individuals with the skills and knowledge to orchestrate change effectively, ensuring that organizations adapt, thrive, and innovate in the face of evolving challenges. This Change Management Certification Course in Philadelphia is tailored for individuals aspiring to become change catalysts, regardless of their industry or background.

This intensive 3-day Change Management Foundation Course in Philadelphia, empowers delegates with a comprehensive understanding of Change Management principles and best practices. They will delve into the foundations of Change Management, exploring key concepts, models, and methodologies. Through interactive sessions, real-world case studies, and expert guidance, delegates will gain the expertize to plan, implement, and manage change initiatives effectively.

Course Objectives

  • To gain a comprehensive understanding of the Change Management process
  • To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
  • To learn how to build a sense of urgency for change and develop and implement a change management plan
  • To gain the knowledge and skills needed to sustain the change
  • To earn a globally recognized certification in Change Management

By the end of this training in Philadelphia, delegates will be equipped to lead and drive transformative change within their organizations, earning their Change Management Foundation Certification as a testament to their proficiency.

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What’s included in this Change Management Foundation Course?

  • Change Management Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • Change Management Foundation Certificate
  • Digital Delegate Pack
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Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 

  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes
  • Mode of Examination: Online
  • Open Book/ Closed Book: Closed Book
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Train Your Workforce

Looking for Change Management Foundation in-house or onsite training in Philadelphia? We specialise in corporate group training and bulk bookings for organisations of all sizes in Philadelphia. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Philadelphia venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Philadelphia is the fifth popular city in the United States with a population of around 1,560,000 inhabitants. The city is located in the Pennsylvania state in the northeast of the United States. Philadelphia grew as a city with an influx of European immigrants and its industrial centres.  The city has develop as an economic hub with 100 fortune companies. Philly is known for its vast developing arts and culture bringing thousands of tourists every year.The city is known as one of the top international places to study, the educational department as several private and public schools. Philly has one of the biggest schooling districts within the United States. 

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Ways to take Change Management Foundation in Philadelphia

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Foundation. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Scalable Training Delivery

Access Change Management Foundation in Philadelphia delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Change Management Foundation with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Change Management Foundation industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Change Management Foundation through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Flexible Learning

Access Change Management Foundation resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

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Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

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Global Training Provider

Access Change Management Foundation in Philadelphia from a trusted global training provider delivering consistent learning to professionals worldwide.

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Cost-Effective Training

Benefit from the cost-effective Change Management Foundation that delivers high-quality course content without compromising learning outcomes.

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Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Package deals for Change Management Foundation in Philadelphia

Our training experts have compiled a range of course packages on a variety of categories in Change Management Foundation, to boost your career. The packages consist of the best possible qualifications with Change Management Foundation, and allows you to purchase multiple courses at a discounted rate.

Change Management Training | Change Management Foundation Training in Philadelphia FAQs

What does this Change Management Foundation Course entail?

This Change Management Foundation Training covers change theories, communication strategies, stakeholder engagement, and implementation techniques, leading to certification in Change Management Foundation.

Is this Change Management Foundation Course accredited?

Yes, this Change Management Foundation Certification is accredited by APMG.

What are the key learning objectives of this course?

The key learning objectives of this training include understanding change management principles, roles, and processes, learning effective communication and stakeholder engagement strategies, mastering change implementation techniques, and preparing for the Change Management Foundation Certification exam.

What is the duration of this Change Management Foundation Course?

The duration of this Change Management Foundation Training spans across 3 days.

What are the prerequisites for taking this course?

There are no formal prerequisites for attending this Change Management Foundation Training Course.

How can I register for this Foundation Course?

To register for this course, please visit The Knowledge Academy’s Change Management Foundation Training Course page, select your preferred dates from the Dates and Prices section, make the payment and avail the course materials.

How is this Change Management Foundation Course structured?

This course is structured to cover essential concepts progressively. It includes modules on Change Management principles, theories, and models, followed by topics on stakeholder engagement, communication strategies, and change implementation techniques.

Can this course be taken online or is it only available in-person?

The Knowledge Academy provides flexible learning options including Online Instructor-led, Online Self-paced, Classroom, and Onsite training. These options allow you to take this Change Management Foundation Course at your preferred pace, time, and location.

Is there a certification exam at the end of this Change Management Foundation Certification Course?

Yes. Delegates will receive a Change Management Foundation Certificate upon successfully completing this course.

How does Change Management relate to Project Management?

Change Management addresses the human aspects of transitioning to new processes or technologies within organisations, while Project Management deals with planning and executing projects. Effective coordination between the two disciplines ensures successful project implementation.

What are some popular Change Management tools used in organisations?

Popular Change Management tools include Prosci ADKAR Model, Kotter's 8-Step Change Model, Lewin's Change Management Model, Change Impact Assessment Tools, communication platforms, Project Management software, survey tools, and training platforms.

Is this Change Management Foundation Certification recognised globally?

Yes, this certification is recognised globally and is offered by various accredited organisations and institutions. It signifies proficiency in foundational principles and practices of Change Management, making it valuable for professionals across industries and regions.

Can this Change Management Foundation Certification be used as a prerequisite for advanced certifications?

Yes, this certification is a prerequisite for pursuing advanced certifications in Change Management. It provides a strong foundation in fundamental concepts and principles, preparing individuals for more specialised or advanced training in Change Management.

What are the must-read Change Management books for professionals in this field?

Must-read Change Management books include "Leading Change" by John P. Kotter, "Managing Transitions" by William Bridges, and "Change Management: The People Side of Change" by Jeffrey M. Hiatt and Timothy J. Creasey, among others. These books offer valuable insights for professionals in the field.

How does this course align with industry standards?

This course aligns with industry standards by covering established Change Management frameworks, best practices, and methodologies widely recognised and utilised in various industries.

How does the Foundation Course differ from the Practitioner Course?

The Foundation Course introduces Change Management concepts, while the Practitioner Course focuses on applying techniques in real-world scenarios, with hands-on exercises and case studies, often requiring a Foundation-level certification as a prerequisite.

Who should take this Change Management Foundation Course?

This course is ideal for professionals involved in organisational change initiatives, including Project Managers, Change Managers, Team Leaders, HR Professionals, Consultants, and anyone seeking to understand the foundational principles of Change Management.

Is there ongoing support or resources provided after completing this course?

Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Change Management Foundation Course. Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.

Are there any prerequisites for taking this certification exam?

There are no prerequisites for taking this Change Management Foundation Certification exam.

How to pass this Change Management Foundation exam?

To pass the Change Management Foundation exam, study the syllabus, use official study materials, practice with sample questions, manage your time during the exam, and stay calm and focused.

What is the pass mark for the Foundation exam?

To pass this exam, delegates should achieve at least 50%, or 25/50 marks.

Is there a validity period for the Change Management Foundation Certification?

This Change Management Foundation Certificate is valid for life.

What are some common interview questions for a Change Management role?

Common interview questions for Change Management roles include experience with change initiatives, stakeholder impact assessment, strategies for overcoming resistance, successful projects led, communication methods, implementation approaches, success measurement, problem-solving, and tool utilisation.

Can I use the certification logo on my professional profile or resume?

Yes, you can use the Change Management Foundation Certificate on your resume to enhance your career opportunities.

How does the Change Management Foundation Course contribute to professional development and career advancement?

This Change Management Foundation Training enhances professional development by imparting foundational knowledge and skills in Change Management, leading to career advancement opportunities in roles such as Change Manager, Project Manager, or Consultant.

Why choose The Knowledge Academy over others?

The Knowledge Academy in Philadelphia is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Change Management Foundation in Philadelphia?

The training fees for Change Management Foundation in Philadelphia starts from $3295

Which is the best training institute/provider of Change Management Foundation in Philadelphia?

The Knowledge Academy is one of the Leading global training provider for Change Management Foundation.

What are the best Change Management Certification courses in Philadelphia?

Please see our Change Management Certification courses available in Philadelphia

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