Change Management Foundation Overview

Change Management Foundation Training Course Outline

Chapter 1: Change Management Perspective

  • Change and the Individual
  • Learning New Skills
  • Models of Individual Change
  • Motivation – What Drives and Motivates People?
  • Systematic Differences Between People
  • Organizational Metaphors
  • Organizational Culture
  • Models of the Change Process
  • Emergent Change
  • Key Roles in Organizational Change

Chapter 2: Change and the Organization: Defining Change

  • Drivers for Change
  • Cascading Decisions and Designs
  • Portfolio, Programs, and Projects
  • Developing Vision
  • Viewpoints and Perspectives
  • Writing a Vision Statement
  • Vision Statement Pitfalls

Chapter 3: Benefits Management

  • Benefits Management – Objectives
  • Benefits Management – CSF
  • Principles and Processes

Chapter 4: Stakeholder Engagement

  • Leadership and Engagement
  • Principles
  • Stakeholders
  • Segmenting Stakeholders
  • CPIG Segmentation
  • Stakeholder Personas
  • Example Persona
  • Empathy Mapping
  • Stakeholder Radar
  • Segmenting and Populating the Stakeholder Radar
  • Managing Relationships and Mobilizing Stakeholders
  • Rogers’ Innovation Adoption Model
  • Listening and Mobilization
  • Lead with Meaning and Emotion
  • Influencing Through Demonstration

Chapter 5: Communication

  • Cognitive Biases
  • Feedback Mechanisms
  • Communication Approaches and Methods
  • AIDA
  • Sponsors and Leaders of Change
  • Factors to Encourage Engagement
  • Barriers to Effective Communication
  • Communication Effectiveness
  • Appealing to Hearts and Minds
  • Using Stories to Engage People
  • Communication Channels
  • ‘Lean’ or ‘Rich’ Communication
  • Fostering Collaboration
  • Using Social Media
  • Effective Communications
  • Communication Planning Framework
  • Communication Strategy
  • Communication Plan

Chapter 6: Change Impact

  • Change Impact, Risk, and Continuity Model
  • Categorizing Change Impacts
  • Key Inputs
  • McKinsey 7S Model
  • Gap Analysis
  • Stakeholder Impact Assessment
  • Change Severity Assessment

Chapter 7: Change Readiness

  • Working with Individuals in Major Changes
  • Building Organizational Readiness for Change
  • Preparing for Resistance

Chapter 8: Education and Learning Support: Training Planning

  • Key Principles of Learning
  • Defining What is to be Learned?

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Who should attend this Change Management Foundation Course?

This Change Management Foundation Training Course in the United States is designed for candidates to obtain a basic understanding of the principles, techniques, and approaches used in managing and implementing change within organizations. The professionals who can benefit from attending this course include:

  • Change Managers
  • Project Managers
  • Business Analysts
  • Human Resources Professionals
  • Operational Team Leads
  • Business Process Managers
  • Business Transformation Managers

Prerequisites of the Change Management Foundation Course

There are no formal prerequisites for attending this Change Management Foundation Course.

Change Management Foundation Course Overview

Change Management is the backbone of successful transformation in today's dynamic business environment. Proficiency in Change Management is a strategic imperative for professionals across various domains. Change Managers, Project Managers, HR professionals, and leaders at all levels need to master this discipline to drive successful change initiatives.

The Change Management Foundation Course in the United States, accredited by APMG, is a pivotal step on this transformative journey. It equips individuals with the skills and knowledge to orchestrate change effectively, ensuring that organizations adapt, thrive, and innovate in the face of evolving challenges. This Change Management Certification Course in the United States is tailored for individuals aspiring to become change catalysts, regardless of their industry or background.

This intensive 3-day Change Management Foundation Course in the United States, empowers delegates with a comprehensive understanding of Change Management principles and best practices. They will delve into the foundations of Change Management, exploring key concepts, models, and methodologies. Through interactive sessions, real-world case studies, and expert guidance, delegates will gain the expertize to plan, implement, and manage change initiatives effectively.

Course Objectives:

  • To gain a comprehensive understanding of the Change Management process
  • To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
  • To learn how to build a sense of urgency for change and develop and implement a change management plan
  • To gain the knowledge and skills needed to sustain the change
  • To earn a globally recognized certification in Change Management

By the end of this training in the United States, delegates will be equipped to lead and drive transformative change within their organizations, earning their Change Management Foundation Certification as a testament to their proficiency.

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What’s included in this Change Management Foundation Course?

  • Change Management Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • Change Management Foundation Certificate
  • Digital Delegate Pack

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Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 

  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes
  • Mode of Examination: Online
  • Open Book/ Closed Book: Closed Book

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Foundation. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Change Management Foundation, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

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The training fees for certification in the United States starts from $2595
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

We are accredited by APMG for our Change Management training courses


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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