Course information

ILM Level 3 Award in Leadership and Management Course Outline

Total Credit Value: 4

Total Guided Learning Hours: 17

Unit 8600-312: Understanding Conflict Management in the Workplace

Credit Value: 1

Guided Learning Hours: 4

Module 1: Conflict Management in the Workplace

  • Causes of Conflict at Work
  • Stages in the Development of Conflict
  • Effects of Conflict on Team Performance
  • Managing Workplace Conflict
  • Resolve Conflict in the Workplace
  • Techniques to Minimise the Adverse Effect of Conflict
  • Ways to Create Harmony at Work

Unit 8600-313: Understanding Stress Management in the Workplace

Credit Value: 1

Guided Learning Hours: 7

Module 2: How to Manage Stress in the Workplace?

  • Causes and Impact of Stress in the Organisation
  • Sign and Symptoms of Stress
  • Stress Management Technique

Module 3: How to Support Individuals in the Team and Minimise Stress in Others?

  • Role as a Manager in Relation to Work Related Stress
  • Principles of Counselling
  • How Workplace Counselling Helps Employees and Employers?

Unit 8600-318: Understanding Quality Management in the Workplace

Credit Value: 2

Guided Learning Hours: 6

Module 4: Importance of Quality Management Within the Workplace

  • Why is Quality Important for a Business?
  • What Is an Internal Customer and External Customer?
  • Comparing Internal and External Customers
  • Total Quality Management
  • Difference Between Design Quality Standards and Process Quality Standards
  • Cost of Quality

Module 5: How Quality is Delivered Within the Workplace?

  • Introduction to Quality System
  • Total Quality System in Workplace
  • Quality Management Standards
  • Tools Used to Monitor Quality for Better Business
  • Quality Record Management
  • Improve Work Performance and Quality
  • Quality Standards

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Who should attend this ILM Level 3 Award in Leadership and Management Course?

This ILM Level 3 Award in Leadership and Management Course is ideal for those aiming to develop their leadership skills, enhance management capabilities, and effectively lead teams. It’s perfect for individuals looking to strengthen their ability to inspire, motivate, and drive successful outcomes. This course can be beneficial for a wide range of professionals, including:

  • Team Leaders
  • Supervisors
  • Project Managers
  • Line Managers
  • Department Heads
  • Shift Managers
  • Operations Managers
  • Assistant Managers

Prerequisites of the ILM Level 3 Award in Leadership and Management Course

This ILM Level 3 Award in Leadership and Management Course demands a basic understanding of leadership concepts and management practices before opting for the course.

ILM Level 3 Award in Leadership and Management Course Overview

The ILM Level 3 Award in Leadership and Management is designed to equip emerging leaders with essential management skills. As leadership is pivotal in driving organisational success, this course provides a solid foundation for those looking to enhance their leadership capabilities and management techniques. By focusing on both theoretical and practical aspects, it ensures a comprehensive understanding of the subject.

Proficiency in Leadership and Management is crucial for anyone aspiring to guide teams effectively and achieve business objectives. This course is precious for new or Aspiring Managers, Team Leaders, and Supervisors who wish to build confidence in their leadership roles and contribute positively to their organisation’s growth. Mastering these skills is key to thriving in today’s competitive business environment.

This 1-day ILM Level 3 Award in Leadership and Management Training offered by The Knowledge Academy equips delegates with the knowledge and tools needed to lead confidently. It will help them understand how to motivate teams, manage conflict, and make informed decisions. By the end of the course, delegates will have gained practical skills that can be immediately applied in the workplace, ensuring they are well-prepared to handle real-world challenges.

Course Objectives

  • To develop a strong understanding of leadership principles
  • To enhance decision-making skills in a managerial context
  • To build effective communication strategies
  • To improve team motivation and performance
  • To manage and resolve conflicts efficiently
  • To understand the importance of personal development in leadership

After completing the ILM Level 3 Award in Leadership and Management Training course, delegates will receive a certification that validates their enhanced leadership and management skills, empowering them to take on greater responsibilities within their organisations.

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What’s included in this ILM Level 3 Award in Leadership and Management Course?

  • ILM Level 3 Award in Leadership and Management Assessment
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 3 Award in Leadership and Management Certificate 
  • Digital Delegate Pack 

ILM Level 3 Award in Leadership and Management Assessment Information

  • You'll complete one assessment for each unit you study, consisting of short questions and written tasks. 
  • You'll submit these online and they'll be marked by your ILM tutor.

Why choose us

Our Kolkata venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Kolkata is situated on the east bank of the Hooghly River within East India, as well as it being the capital city of West Bengal, it plays a big part within East India’s educational, cultural and commercial industries. Calcutta as the city is otherwise known has a metropolitan population of around 14.1 million recorded in 2011 which makes it the third most populated metropolitan area within India, the city itself was home to around 4.5 million people in the same year. Kolkata has some history within its ports as the Port of Kolkata is the oldest one within India that is still used for operations. The secondary schools and universities within Kolkata can be owned either by the international board, central or state government or be privately owned. However not everyone is able to or goes to school, therefore, there are initiatives put in place to get more children into school such as the Shikhshalaya Prakalpa which also looks to improve the quality of teaching within the schools as well. Secondary schools within Kolkata include the Hare school, Hindu School and the La Martiniere Calcutta which is a Christian school, founded in 1835 which makes it one of the oldest within India. As well as one of the oldest schools, Kolkata is also home to two of the oldest engineering institutes within in India these being the Bengal Engineering and Science University and the Jadavpur University. There are many universities within Kolkata some of which include the Amity University, Aliah university, the Indian Institute of Science Education and Research, Kolkata, West Bengal National University of Animal and Fishery Sciences, West Bengal National University of Health Sciences, Techno India University and West Bengal National University of Juridical Sciences, Indian Statistical Institute, Indian institute of Foreign Trade and the Rabindra Bharati University. Kolkata also has two universities that are recognised as universities with potential for excellence these being the Jadavpur University and the Universtiy of Calcutta. The universities all offer different opportunities such as the public universities offer students their own diplomas and degrees. Courses can range from health sciences, management, science, engineering, medical, business, marine engineering, animal and fishery science, dentistry, science education and research as well as foreign trade.

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Address

P, 21A,Old Ballygung Road.
3rd Floor (above Chinese Pavilion)
Near Birla Mandir.
Kolkata 700019
(West Bengal)

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 3 | ILM Award In Leadership And Management Qualification in Kolkata. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 3 | ILM Award In Leadership And Management Qualification in Kolkata, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 3 | ILM Award In Leadership And Management Qualification in Kolkata. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 3 | ILM Award In Leadership And Management Qualification in Kolkata sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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ILM Level 3 | ILM Award In Leadership And Management Qualification in Kolkata FAQs

The ILM Level 3 Award in Leadership and Management is a concise training programme designed to equip delegates with essential leadership skills, enhancing their ability to manage teams effectively and drive organisational success within their professional roles. Learn more about leadership and management with our comprehensive ILM Level 3 Award in Leadership and Management Certification course.
This ILM Level 3 Award in Leadership and Management Course demands a basic understanding of leadership concepts and management practices before opting for the course.
The ILM Level 3 Leadership and Management Course is ideal for Aspiring or Current Managers looking to strengthen their leadership capabilities, improve team management skills, and enhance their ability to drive organisational performance effectively.
There are no formal entry requirements for the ILM Level 3 Leadership and Management. However, it is beneficial for delegates to have some experience in a leadership or management role to fully engage with the course content.
The primary purpose of the ILM Level 3 Leadership and Management Course is to develop the leadership skills and management knowledge of delegates, enabling them to effectively lead teams, make informed decisions, and drive organisational success.
In the ILM Level 3 Award in Leadership and Management course, you'll learn essential management skills such as effective leadership, team motivation, decision-making, performance management, and communication strategies to enhance your ability to lead and manage teams successfully.
The ILM Level 3 Award covers topics including leadership styles, team management, performance improvement, decision-making, effective communication, and problem-solving skills, all aimed at enhancing your managerial capabilities and leadership effectiveness.
The ILM Level 3 Award typically takes between 2 to 4 months to complete, depending on the delivery format and the learner’s pace. This timeframe includes course study, assignments, and assessments.
The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The ILM Level 3 Award focuses on essential leadership and management skills for emerging managers, whereas other ILM qualifications vary in depth and scope. For example, the Level 3 Certificate offers more comprehensive coverage, and the Level 5 qualifications are aimed at senior managers with more advanced leadership needs.
Course materials for the ILM Level 3 Award in Leadership and Management are updated periodically to reflect current industry standards and best practices. Updates typically occur every few years or as needed to ensure relevance and accuracy.
The course content for the ILM Level 3 Award is typically delivered through a combination of classroom sessions, online learning modules, and practical assignments. Delivery methods can vary depending on the provider, offering flexibility to suit different learning preferences.
Yes, the ILM Level 3 Award is recognised internationally as a reputable qualification in leadership and management. It is valued by employers worldwide for its focus on developing practical management skills and leadership competencies.
Yes, you can take the ILM Level 3 Award if you are already in a management position. The course is designed to enhance your existing skills and provide new insights to improve your leadership effectiveness and managerial capabilities.
To maintain your ILM qualification, it's important to stay updated with industry developments and continue professional development. Although ILM qualifications do not require formal renewal, ongoing learning and application of skills are recommended to ensure continued relevance and effectiveness in your role.
The system requirements for the online ILM Level 3 Award course typically include a reliable internet connection, a modern web browser (such as Chrome, Firefox, or Edge), and access to a computer or device with sufficient memory and processing power. Specific requirements may vary depending on the course provider.
This training can benefit your career by enhancing your leadership and management skills, making you more effective in your role, improving team performance, and increasing your potential for career advancement and higher-level positions within your organisation.
To register for the course, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.
The Knowledge Academy in Kolkata stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking ILM Level 3 Award in Leadership and Management Courses.
The training fees for ILM Level 3 Award in Leadership and Managementin Kolkata starts from INR319995
The Knowledge Academy is the Leading global training provider for ILM Level 3 Award in Leadership and Management.
Please see our ILM Level 3 courses available in Kolkata
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy is an Approved Centre for ILM

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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