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Social Selling Training Course Outline

Module 1: Social Selling Overview

  • Introduction to Social Selling
  • Pillars of Social Selling
  • What is the Value of Social Selling?
  • Traditional Vs Social Selling
  • Social Selling Index
  • What are the Reasons Businesses Should Care About Social Selling?

Module 2: Personal Branding and Customer Relationship

  • Avoid Sales Pitch on Social Media
  • How Social Media Changed the Cold Call?
  • Mistakes Which Can Derail the Social Selling Strategy

Module 3: Social Selling on Different Platforms

  • LinkedIn
  • X
  • Facebook

Module 4: Do’s and Don’ts of Social Selling

  • Do’s When Doing Social Selling
  • Don’ts When Doing Social Selling

Module 5: Social Selling Tools and Techniques

  • Personal Branding in Social Selling
  • Social Listening
  • Social Listening Vs Social Media Monitoring
  • Role of Social Influencers
  • 4-1-1 Rule
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Who Should Attend this Social Selling Training Course?

The Social Selling Course is designed for professionals who aim to leverage social media platforms to enhance their sales strategies and customer engagement. This course will benefit the following professionals:

  • Sales Representatives and Executives
  • Business Development Managers
  • Account Managers
  • Digital Marketers
  • Sales Managers
  • Sales Coaches
  • Relationship Managers

Prerequisites of the Social Selling Training Course

There are no formal prerequisites to attend the Social Selling Course. However, a basic knowledge of social media would be beneficial.

Social Selling Training Course Overview

Social Selling involves using social media platforms to connect with potential clients, build relationships, and drive sales. In an increasingly digital world, mastering social selling techniques is crucial for leveraging online networks to enhance business outcomes and brand presence.

Understanding social selling is essential for sales professionals, marketers, and business development managers aiming to build stronger client relationships and increase sales through social media channels. Mastery of this subject empowers professionals to effectively engage with prospects and convert leads into customers.

This 1-day training by the Knowledge Academy will provide delegates with actionable strategies and practical tools to implement successful social selling practices. Delegates will learn how to optimise their social media presence to drive sales and improve customer engagement.

Course Objectives

  • To understand the principles and benefits of social selling
  • To develop effective social media strategies for sales and marketing
  • To build and maintain a professional online presence that attracts potential clients
  • To leverage social networks for prospecting and lead generation.
  • To engage with prospects and clients through personalised social interactions
  • To measure and analyse the effectiveness of social selling efforts

Upon completion of this course, delegates will be adept at using social media to enhance their sales strategies and drive business growth. They will be equipped with the skills to effectively connect with potential clients and optimise their social selling techniques.

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What’s included in this Social Selling Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Social Selling Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for Social Selling Training in-house or onsite training in Mumbai? We specialise in corporate group training and bulk bookings for organisations of all sizes in Mumbai. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Mumbai venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mumbai is situated within the West Coast of India, as well as it being the capital of Maharashtra, it plays an important part within the global economics system. Bombay as the city was previously known as, up until 1995 is also known as an alpha world city and has the largest number of millionaires and billionaires across India, with it therefor being noted as the wealthiest city in India. Mumbai is home to around 18.4 million people and is regarded as the second largest metropolitan population within India as of the record in 2011 with 20.7 million people. Schools and Colleges within Mumbai can be found within the city as well as the suburbs and are either run privately, by the government or the Brihanmumbai Municipal Corporation. Secondary schools are operated by the MCGM primary education system to which it is schooling around 485,531 students in 1,188 primary schools and around 55,576 students in 49 secondary schools within eight different languages these being English, Hindi, Urdu, Kannada, Marathi, Tamil, Gujarati and Telugu. Colleges offer students opportunities to participate within Junior college level, undergraduate level, BCom, BSc and BA courses. As stated by the 10+2+3/4 plan students complete ten years at school to then go on to a junior college and study either science, commerce or arts and they complete that over a two year period. University courses at a degree level are offered in a wide range of different subjects such as engineering, law, media, applied arts and architecture, management, dental, pharmacy as well as Commerce and Science. There are a few universities and colleges within Mumbai and these are the University Institute of Chemical Technology, Indian Institute of Technology (Bombay), SNDT Women’s University, Government Law college, Veermata Jijabai Technological Institute, Narsee Monejee Institute of Management Studies, Sir J. J. School of Art which is the oldest art institution within Mumbai along the Thadomal Shahani Engineering College which is also the oldest private engineering college and the first of its kind to join up with the University of Mumbai to be able to give students the chance to learn about the biomedical engineering, computer engineering, biotechnology and information technology. The University of Mumbai is regarded to be one of the premier universities within India with achievements such as being placed within the top 50 engineering schools of the world ranking at 41 by the American Business Insider within 2013 as well as excelling as the 3rd best multi-disciplinary university within the QS university rankings within India.   

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Ways to take Social Selling Training in Mumbai

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Thu 17 Dec 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

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Package deals for Social Selling Training in Mumbai

Our training experts have compiled a range of course packages on a variety of categories in Social Selling Training, to boost your career. The packages consist of the best possible qualifications with Social Selling Training, and allows you to purchase multiple courses at a discounted rate.

Digital Marketing Courses | Social Selling Training in Mumbai FAQs

What is Social Selling?

The process of utilising the social media channels of a brand to connect with prospects, engage with potential leads, and create a relationship with them is known as Social Selling.

What are the pre-requisites of this Social Selling Training?

There are no formal prerequisites required to attend this course.

Who should attend this Social Selling Course?

This course is ideal for sales professionals, marketers, and business development managers. It is also beneficial for anyone looking to enhance their online presence and drive sales through social media platforms.

What are the benefits of Social Selling?

Social Selling enhances brand visibility, builds stronger customer relationships, and drives sales through targeted social media engagement. It helps in understanding customer needs and providing timely, relevant solutions, boosting overall sales performance.

What is the duration of this Social Selling Training?

The duration of this course spans across 1 day.

What are the Do’s when doing Social Selling?

When doing social selling, engage authentically with your audience and share valuable, relevant content. Build relationships through consistent, personalised interactions and actively listen to your prospects' needs.

What will I learn during this Social Selling Training Certification Course?

During this course, you'll learn strategies to effectively leverage social media for sales, including building a strong online presence and engaging with potential customers. You'll also gain skills in content creation and relationship-building techniques.

What tools will I learn from this Social Selling Course?

You will learn to use social media platforms, CRM tools, and analytics software for effective social selling.

What kind of job opportunities can I expect after completing this Social Selling Certification?

After completing the Social Selling Certification you can pursue roles such as Social Media Manager, Digital Marketing Specialist, or Sales Executive.

How will this Social Selling Course help advance my career in digital marketing?

This training enhances your skills in leveraging social media for sales, improving your ability to drive leads and revenue, boosting your career prospects in digital marketing.

Can the Social Selling Course help me if I manage a small business or a startup?

Yes, the course provides strategies to build your brand and attract customers through social media, which is crucial for small businesses and startups.

Why choose The Knowledge Academy over others?

The Knowledge Academy is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Social Selling Training in Mumbai?

The training fees for Social Selling Training in Mumbai starts from INR154995

Which is the best training institute/provider of Social Selling Training in Mumbai?

The Knowledge Academy is one of the Leading global training provider for Social Selling Training.

What are the best Digital Marketing Courses courses in Mumbai?

Please see our Digital Marketing Courses courses available in Mumbai

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