Microsoft Outlook 2019 MO400 Overview

Microsoft Outlook 2019 MO400 Training Course Outline

Module 1: Manage Outlook Settings and Processes

  • Customise Outlook Settings
    • Change the Display of Messages, Calendar Items, Contact Records, and Tasks
    • Add Accounts
    • Configure Automatic Replies
  • Configure Mail Settings
    • Specify Default Fonts for New Messages and Responses
    • Customise Reply Message Settings
    • Create, Assign, and Modify Signatures
  • Perform Search Operations
    • Create Search Folders
    • Search for Messages, Calendar Items, Contacts, and Tasks
    • Search by Using Advanced Find
  • Print and Save Information
    • Print Message, Calendar, Contact, and Task Information
    • Save Message Attachments
    • Preview Message Attachments
    • Save Messages in Alternative Formats

Module 2: Manage Messages

  • Create Messages
    • Add or Remove Message Attachments
    • Designate Recipients by Using Courtesy Copy (Cc) and Blind Courtesy Copy (Bcc)
    • Use @Mention to Get Someone’s Attention
    • Forward and Reply to Messages
    • Flag Outgoing Messages for Follow Up
    • Set the Importance and Sensitivity of Outgoing Messages
  • Insert Message Content
    • Insert Hyperlinks
    • Insert Images
    • Add Signatures to Individual Messages
  • Organise and Manage Messages
    • Sort Messages
    • Create Folders
    • Move Messages Between Folders
    • Categorise Messages
    • Flag Received Messages
    • Ignore Conversations
    • Change the Display of Messages

Module 3: Manage Schedules

  • Create and Manage Calendars
    • Set Calendar Work Times
    • Manage Multiple Calendars
  • Create Appointments, Meetings, and Events
    • Create Recurring Calendar Items
    • Cancel Meetings
    • Create Calendar Items from Messages
    • Set Calendar Item Times and Time Zones
    • Set Up Meetings by Using the Scheduling Assistant
    • Set Availability for Calendar Items
  • Organise and Manage Appointments, Meetings, and Events
    • Forward Calendar Items
    • Configure Reminders
    • Invite Meeting Participants
    • Respond to Invitations
    • Update Individual or Recurring Calendar Items

Module 4: Manage Contacts and Tasks

  • Create and Manage Contact Records
    • Import Contacts from External Sources
    • Edit Contact Information
    • Share Contacts
  • Create and Manage Contact Groups
    • Create and Delete Contact Groups
    • Add Contacts to Existing Contact Groups
    • Update Contacts Within Contact Groups
    • Delete Contact Group Members
  • Create and Manage Tasks
    • Create and Manage Tasks

 

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Who should attend this Microsoft Outlook 2019 MO400 Training Course?

The Microsoft Outlook 2019 MO400 Course is ideal for professionals and individuals who rely on email and calendar management tools in their day-to-day activities. The following professionals will benefit from this course:

  • Office Administrators
  • Executive Assistants
  • Project Managers
  • Sales Professionals
  • Customer Service Representatives
  • Business Owners
  • HR Professionals

Prerequisites of the Microsoft Outlook 2019 MO400 Training Course

There are no formal prerequisites for the Microsoft Outlook 2019 MO400 Course.

Microsoft Outlook 2019 MO400 Training Course Overview

Outlook allows you to send and receive emails, manage calendars, save contact names or numbers, and track tasks. Microsoft Outlook 2019 is the new version that comes with new features that are great for email marketers. Outlook’s major purposes are to assist with scheduling emails, creating new meetings, appointments, tasks, or contacts from one window, and sending similar emails quickly with quick parts.

Professionals across various industries, including office administrators, executives, sales representatives, and customer service professionals, should aim to master Microsoft Outlook. It serves as a pivotal tool for email communication, scheduling meetings, and maintaining contact databases. Proficiency in Microsoft Outlook streamlines daily tasks, enhances communication, and contributes to better time management, which is crucial for career success.

The Knowledge Academy's 1-day Microsoft Outlook 2019 MO400 Course provides a comprehensive understanding of Outlook's features and functionalities. Delegates will learn how to effectively manage emails, calendars, and contacts, resulting in improved productivity and organisation. This course empowers delegates with practical skills that can be immediately applied in their professional roles, making them more efficient and effective in their daily tasks.

Course Objectives:

  • To enable participants to proficiently manage and organise their emails using Microsoft Outlook 2019
  • To teach delegates effective techniques for scheduling and managing appointments, meetings, and tasks within Outlook's calendar feature
  • To provide a thorough understanding of contact management, allowing delegates to maintain and utilise contact databases efficiently
  • To instruct delegates on advanced email management
  • To familiarise delegates with Outlook's collaboration tools, such as sharing calendars

Upon completion of this course, delegates will benefit by gaining practical expertise in Microsoft Outlook 2019, enabling them to handle email communication, appointments, and contacts effectively.

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What’s included in this Microsoft Outlook 2019 MO400 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Outlook 2019 MO400. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft Outlook 2019 MO400, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Microsoft Outlook 2019 MO400 FAQs

Microsoft Outlook is a software application that combines your e-mail, calendar, meetings/appointments, contacts, address book, and tasks.
There are no formal prerequisites for attending this MO-400: Microsoft Outlook 2019 training course.
This course is intended for those who need to gain their knowledge of Microsoft Outlook.
It can be used to access the mailbox and this protocol, also known as web-based email, can be used to compose or retrieve emails from the account.
Outlook saves search results in the Registry and the registry key is HKEY_CURRENT_USERSoftwareMicrosoftOfficeversionOutlookQuickFindMRU.
There are multiple Task folders, Outlook only recognises reminders and follow-up flags for items in the default Task folder. That is, if you set a reminder for an item in a folder other than the default Task folder, Outlook will ignore it. If you need this feature, consider using a third-party product like Extended Reminders.
In this Microsoft Outlook 2019 MO-400 training course, you will learn how to create an address book, customise the view of mailboxes, set a timeframe for conversion, setup a group list, create stationery and signature, enable automatic spell checking, and configure the directory to find email addresses.
The training fees for Microsoft Outlook 2019 MO400 certification in Canada starts from CAD2495
The Knowledge Academy is the Leading global training provider for Microsoft Outlook 2019 MO400.
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