Press esc to close
Press esc to close
Fill out your contact details below and our training experts will be in touch.
If you wish to make any changes to your course, please log a ticket and choose the category ‘booking change’
Back to Course Information
Module 1: Configure Field Service
Module 2: Resource scheduling configuration
Module 3: Defining and configuring bookable resources
Module 4: Working with and configuring incidents
Module 5: Field Service Work Orders
Module 6: Field Service Agreements
Module 7: Inventory and Purchasing
Module 8: Field Service Mobile
Module 9: Universal Resource Scheduling
Module 10: Managing scheduling options
Module 11: Customizing the Schedule Board
Module 12: Resource Scheduling Optimization
Microsoft Dynamics 365 Customer Engagement functional consultants with Field Service expertise. Candidates are responsible for implementing solutions that manage resources that complete the field service lifecycle.
Basic understanding of Dynamics 365 features, functionality, and navigation.
Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects.
This course will help you better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.
On completion of this course you will learn:
Microsoft Dynamics 365 Field Service Exam Information | MB-240
Please Note: The exam is not included in the cost of this course
Why choose us
Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.
Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.
Course was run very smoothly, Richard our trainer was extremely knowledgeable and delivered the course in a succinct fashion with a twist of humour thrown in.
The course was great and the so was the trainer - brilliantly delivered and I would certainly recommend this course to my colleagues. Thanks to Richard for a great course and delivering it a tough environment virtually.
Richard was very knowledgeable and explained well
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Microsoft Dynamics 365 Training
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
Microsoft Dynamics 365 for Field Service MB240CAD5495
Microsoft Power Platform Functional Consultant PL200CAD5495
Total without package: CAD10990
Package price: CAD6595 (Save CAD4395)