Microsoft Dynamics 365 Customisation and Configuration M55242 Course Outline
Module 1: Introduction
- Getting Familiar with the Versions of Microsoft Dynamics 365
- Get Acquainted with the Dynamics 365 Framework
- Review the Dynamics 365 Devices, Apps, and Hubs
- Understand the Tools for Dynamics 365 Customisers
- Brief Overview of Solutions
- Understand the Differences Between Dynamics 365 Organisations and Environments
- Set Up the Lab Environment
Lab: Setting Up Your Lab Environment
- Setup Your Lab and Install Sample Data
Module 2: Initial Setup and Configuration
- An Introduction to Dynamics 365 Admin Centre
- An Introduction to Dynamics 365 Deployment Manager
- An Introduction to the Power Platform Admin Centre
- Review the System Settings Area
- Understand How to Configure Auto Save Settings
- Understand How to Configure Format Settings
- Understand How to Configure Email Settings
- Understand How to Configure Skype Integration
- Understand How to Configure SharePoint Integration
- Understand How to Configure OneNote Integration
- Understand How to Configure Auditing
Lab: Configure Dynamics 365 System Settings
- Configure Auto Save Settings
- Configure Formatting Settings
- Configure Email Settings
Lab: Configure Dynamics 365 Audit Settings
- Enable Auditing in Dynamics 365
- Enable Auditing for an Entity
- Configure Auditing for a Field
Module 3: Security
- Design and Configure Business Units
- Configure Security Roles
- Manage Users and Teams
- Implement Access Teams
- Configure Hierarchy Security
Lab: Configure Users, Business Units, Security Roles, and Access Levels
- Add New Users in Dynamics 365
- Create New Business Units
- Copy a Security Role and Configure Access Levels
- Assign Users to Security Roles
- Login to Dynamics 365 as a Different User to Test Permissions
Lab: Configure Access Teams
- Configure an Entity to be Used in Access Teams
- Create an Access Team Template
- Configure a Sub-Grid to Use an Access Team
Lab: Configure a Management Hierarchy
- Enable Hierarchy Security
- Configure a Manager Hierarchy
Module 4: Creating and Managing Entities
- Introduction to the Dynamics 365 model
- Review the Different Entity Types
- Create New Custom Entities
- Managing Entity Ownership
- Managing Entity Properties
- Custom Entity Security
- Virtual Entities
- Review Entities and Solutions
Lab: Creating and Managing Entities
- Creating a New Solution
- Create Custom Entities and Configure Entity properties
- Add Existing System Entities to a Solution
- Configure Permissions for Custom Entities
Module 5: Customising Fields
- Introduction to Field Customisation
- Understand the Different Field Types
- Review Field Formats
- Create a New Field
- Review Fields and Solutions
- Implement a Calculated Field
- Configure Field Level Security
Lab: Creating and Managing Fields
- Creating Fields
- Create a Global Option Set
Lab: Creating a Calculated Field
- Creating a Calculated Field
- Add Fields to an Entity Form
Lab: Configuring Field Level Security
- Enable a Field for Field Level Security
- Configure a Field Security Profile
Module 6: Customising Relationships and Mappings
- Introduction to Relationships
- Review the Different Relationship Types
- Create a Relationship
- Review Relationships and Solutions
- Understand Relationship Behaviour
- Implement a Hierarchy Relationship
- Configure Field Mappings
Lab: Create Entity Relationships
- Create Entity Relationships
- Configure Relationship Behaviour
Lab: Create a Hierarchical Relationship
- Configure a Hierarchical Relationship
Lab: Configure Field Mappings
Module 7: Customising Forms, Views, and Visualisations
- Process to Create a New Form
- Review the Different Form Types
- Using the Form Designer
- Customising the Main, Quick View, Quick Create, and Card Forms
- Configure Form Security
- Review the Different View Types
- Customising System Views
- Configure the Editable Grid
- Customising System Charts and Dashboards
Lab: Customising Forms
- Customising Forms
- Create a Quick Create Form
- Create a Quick View Form
Lab: Configuring System Views
- Create Custom System Views
Lab: Configuring Charts and Dashboards
- Configure a System Chart
- Construct a System Dashboard
Module 8: Unified Client Interface (UCI)
- Introduction to the UCI
- App Designer
- Using the Sitemap Designer
- Configuring UCI Apps
- Managing Apps in Solutions
Lab: Customising an Existing UCI App
- Use the App Designer to Customise an Existing UCI App
Lab: Build a Custom Event Management UCI App
- Use the App Designer to Build a Custom UCI App
Module 9: Processes: Workflows, Business Process Flows, and Custom Actions
- Introduction to Processes
- Workflow
- Business Process Flows
- Custom Actions
Lab: Create a Workflow
- Create a Workflow
- Define When a Workflow Starts
- Adding Workflow Steps
- Activating a Workflow
Lab: Create a Business Process Flow
- Create a Business Process Flow
- Add Stages to a Business Process Flow
- Add Data and Action Steps to a Business Process Flow
- Configure Branching Logic in a Business Process Flow
- Configure Security for a Business Process Flow
Module 10: Solution Management
- An Introduction to Solution Management
- How to Add and Administer Components in a Solution
- Differences Between Unmanaged and Managed Solutions
- How to Export and Import a Solution
- How to Set Managed Properties for a Solution
- What Happens When You Delete a Solution?
- How to Clone a Solution Patch?
- How to Clone a Solution?
Lab: Solution Management
- Export an Unmanaged Solution
- Import an Unmanaged Solution
- Configuring Managed Properties
- Export and Import Managed Solutions
- Create a Solution Patch
- Clone a Solution
Please note the exam for this course has been retired by Microsoft