Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.



Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Value Stream Mapping Course Outline

Module 1: Overview of Value Stream Mapping

  • What is a Value Stream?
  • Process Maps
  • Swim Lanes
  • Process Map Levels
  • Levels of Process Maps

Module 2: Customer Value

  • What is a SIPOC?
  • Benefits of SIPOC
  • SIPOC Layout
  • CS&F Web Fulfilment SIPOC

Module 3: What is Value Stream Mapping?

  • Value Stream Maps (VSMs)
  • Practical and Deploying VSMs
  • Types of VSM
  • Comparing Process Types
  • Manufacturing VSM
  • Creating the ‘AS-IS’ VSM
  • Investigating and Understanding the Process
  • Headache Tablets
  • Creating a VSM
  • Using Swim Lane Diagrams to Identify Logical Process Blocks
  • Process Boxes and Capturing Data
  • Useful VSM Metrics
  • Rolled Throughput Yield (RTY)
  • VSM Metrics
  • Square Wave
  • Kaizen Burst
  • Creating an Improved Process
  • Transactional VSM
  • Layout Diagrams
  • On the Ground Instructions (OTGIs)

Module 4: Interactive Value Stream Map

  • Interactive
  • Format of the Interactive VSM
  • Common Rows on the Interactive VSM
  • How to Create an Interactive Map?
  • Interactive Map and VSM
  • Interactive VSM Symbols and Measures
  • Service Transaction Box

Module 5: Overview of Data Collection

  • Data Collection Planning

Module 6: Data Collection Process

  • Building the Hierarchies
  • Breakdown Structure
  • Spider Diagram
  • Planning Ideas
  • Measures and Modelling Tools
  • Data Collection
  • Process Measurement Points
  • Measures
  • Measurement System Analysis (MSA)
  • Analysing the Data
  • Frequency and Sample Size

Module 7: Data Collection Planning and Documentation

  • Data Collection
  • Evolving Data Collection Plan

Show moredowndown

Who should attend this Value Stream Mapping Course?


There are no formal prerequisites to attend this Value Stream Mapping Training course.


This Value Stream Mapping Training course is suitable for individuals in the service and manufacturing industries who have a basic awareness of lean tools and techniques.

Value Stream Mapping Course Overview

Value Stream Mapping is a lean manufacturing technique used to evaluate, plan, and control the information and material flow needed to deliver a product to a customer. It is enormously beneficial for organisations to improve business outcomes through lean production processes. This training helps learners be better able to recognise areas for improvement, pinpoint them, and then develop a practical plan for optimisation. Holding the required understanding of using the value stream mapping tool for better process and business development can open up various new and improved job roles and opportunities with an enhanced pay scale.

This 1-day Value Stream Mapping Training course focuses on teaching delegates how to create value for customers while eliminating waste. During this training, delegates will be able to monitor progress and make adjustments as needed to ensure that the improvements are sustained over time. They will also learn about how to develop an implementation plan to achieve the future state map. Our highly skilled and professional trainers with years of teaching experience will deliver this training and try their best to make delegates understand things easily.

Course Objectives

  • To learn how to identify and analyse waste and inefficiencies in a process
  • To sustain improvements over time through ongoing monitoring and adjustment
  • To understand the importance of visual management in Lean and VSM
  • To identify and prioritise improvement opportunities based on impact and feasibility
  • To create a future state map that eliminates waste and increases efficiency
  • To develop an implementation plan to achieve the future state map

After attending this training course, delegates will be able to implement a standard process to collect data in order to avoid wasteful mistakes. They will also be able to improve workflow and reduce defects to get more productive outcomes.

Show moredowndown

What’s Included in this Value Stream Mapping​ Course?

  • The Knowledge Academy’s Value Stream Mapping Manual
  • Experienced Instructor
  • Completion Certificate

Show moredowndown

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

What our customers are saying

Value Stream Mapping FAQs


Value Stream Mapping is a lean tool that applies a flowchart documenting each step in the process.
Value stream mapping is used to streamline and identify the production process, and it can be applied to both customer delivery and product flows.
A value stream map is beneficial for identifying waste, identifying bottlenecks, making processes efficient, improving cross-functional collaboration, and improving end-product quality.
There are various features of value stream mapping including, visual representation, identification of waste, identification of value-added activities, identification of bottlenecks, and team involvement.
In this Value Stream Mapping Training course, you will learn about the data collection process, breakdown structure, spider diagram, data collection planning and documentation, common rows on the interactive VSM, swim lane diagrams, and many other essential concepts.
Please arrive at the venue for 08:45am.
We can provide support via phone & email prior to attending, during and after the course.
The price for Value Stream Mapping certification in Canada starts from CAD1395
The Knowledge Academy is the Leading global training provider for Value Stream Mapping.
Please see our Lean Training courses available in Canada

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo

Looking for more information on Lean Training?

backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +1 6474932992 and speak to our training experts, we should be able to help you with your requirements.