Course information

CompTIA IT Fundamentals (ITF+) Certification Course Outline

Module 1: Using Computers

  • Introduction to Computing Devices
    • Information Technology
    • Personal Computers (PC)
    • Mobile and IoT Devices
  • Using a Workstation
    • Setting up a PC System
    • Ergonomic Concepts
    • Navigating an OS
    • Using Input Devices
    • Icons and Windows
  • Using an Operating System (OS)
    • Functions of an OS
    • Types of Operating System
    • Virtualisation
    • Microsoft Windows
    • Apple macOS and iOS
    • Linux, Chrome, and Android
    • Windows Settings and Control Panel
    • File Explorer
    • Using a Web Browser
  • Managing an Operating System (OS)
    • Management Interfaces
    • Process and Service Management
    • Memory and Disk Management
    • Command-Line Interfaces
    • Access Control and Protection
  • Troubleshooting and Support
    • Support and Troubleshooting
    • Identifying the Problem
    • Understanding and Resolving the Problem
    • Troubleshooting PC Issues
    • Getting Support and Using a Search Engine

Module 2: Using Apps and Databases

  • Using Data Types and Units
    • Notational Systems
    • Units of Measure
    • Data Types
    • Data Representation
    • Value of Data
    • Intellectual Property
    • Data-Driven Business Decisions
  • Using Apps
    • Installing Applications
    • Application Management
    • Managing Software Licensing
    • Productivity Software
    • Collaboration Software
    • Business Software
  • Programming and App Development
    • Programming Logic
    • Programming Languages
    • Programming Concepts
    • Application Platforms and Delivery
  • Using Databases
    • Relational Methods
    • Database Access Methods
    • Application Architecture Models

Module 3: Using Computer Hardware

  • System Components
    • Selecting a Computer
    • Motherboard Components
    • Processors
    • Expansion Bus
    • System Cooling 
    • BIOS and UEFI System Firmware
  • Using Device Interfaces
    • Computer Connector Types
    • USB and Firewire
    • Graphic Card
    • Graphic Device Interfaces +
    • Configuring Peripherals
    • Bluetooth and NFC
    • Networking Interfaces
  • Using Peripheral Devices
    • Installing and Uninstalling
    • Peripherals
    • Display Devices
    • Display Settings
    • Multimedia Ports and Devices
    • Printer Types
    • Installing and Configuring a Printer
    • Scanners and Cameras
  • Using Storage Devices
    • System Memory
    • Mass Storage Devices
    • Optical Discs and Drives
    • Flash Memory Devices
  • Using File Systems
    • File Management System
    • Folders and Directories
    • Files
    • File Attributes and Permissions
    • Searching for Folders and Files
    • File Types and Extensions

Module 4: Using Networks

  • Networking Concepts
    • Network Components
    • TCP/IP
    • Internet Protocol
    • Address Resolution Protocol
    • DNS and URLs
    • Internet Application Services
  • Connecting to a Network
    • Internet Service Types
    • Wireless Internet Services
    • Setting Up a Wireless Network
  • Secure Web Browsing
    • Safe Browsing Practices
    • Managing Cookies and PII
    • Configuring Browser Security
    • Digital Certificates and Anti-phishing
    • Enabling a Firewall
  • Using Shared Storage
    • Local Network Storage Types
    • Windows File Sharing
    • Hosted Sharing and Storage Backups
    • Windows Backup
  • Using Mobile Devices
    • Introduction to Using a Mobile Device
    • Mobile Applications and App Stores
    • Network Connectivity
    • Email Configuration
    • Synchronisation and Data Transfer

Module 5: Security Concepts

  • Security Concerns
    • Computer Security Basics
    • Social Engineering
    • Business Continuity and Disaster Recovery
  • Best Practices
    • Securing Devices Malware
    • Preventing Malware Infections Spam
    • Open-Source Software and Patch Management
  • Using Access Controls
    • Access Controls
    • User Account Types
    • Authentication Factors
    • Uses of Encryption
    • Password Cracking and Management
  • Behavioural Security Concepts
    • Policies and Procedures
    • Handling Confidential Information
    • Acceptable Use Policies
    • Expectations of Privacy

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Who should attend this CompTIA ITF+ Certification Course?

The CompTIA ITF+ Certification Course is designed for individuals who are new to the world of Information Technology (IT)and want to gain a fundamental understanding of IT concepts and practices. The course is typically aimed at beginners, including those who are looking to start a career in IT or anyone who wants to improve their basic IT knowledge. This CompTIA Certification Course can benefit a wide range of professionals, including:

  • Entry-Level IT Professionals
  • Small Business Owners
  • Customer Service Agents
  • Office Managers
  • IT Support Staff
  • Administrative Assistants
  • System Administrators

Prerequisites of the CompTIA ITF+ Certification Course

There are no formal prerequisites for this CompTIA ITF+ Course. However, it is recommended that delegates have basic knowledge of computer usage and familiarity with Microsoft Windows to facilitate smoother learning during the course.

CompTIA ITF+ Certification Course Overview

The CompTIA ITF+ Certification Course provides a comprehensive overview of fundamental IT concepts and skills necessary for individuals entering the field of information technology. In today's digital age, where technology permeates every aspect of society and business, having a solid understanding of IT fundamentals is essential for success in various industries

Professionals aspiring to kickstart their careers in IT or individuals seeking to transition into IT-related roles should prioritise mastering the CompTIA ITF+ Certification Course. This certification serves as a foundational stepping stone, equipping delegates with the necessary knowledge and skills to pursue entry-level IT positions across different sectors, including IT support, helpdesk, and technical assistance.

Delivered by The Knowledge Academy over four days, this training provides delegates with hands-on experience and practical skills in hardware, software, networking, and cybersecurity. Through interactive lectures, labs, and exercises, participants will gain proficiency in essential IT concepts and prepare for the CompTIA ITF+ certification exam.

Course Objectives

  • To gain a comprehensive understanding of IT fundamentals
  • To learn about PC components and software installation
  • To master the configuration and maintenance of computer workstations
  • To develop troubleshooting skills for both hardware and software issues
  • To implement security measures and adopt best practices for computer and user support
  • To use the course as preparation for the ITF+ Certification and as a foundation for advanced certifications

Upon completion of this CompTIA ITF+ Certification Course, the delegates will benefit by gaining a solid foundational knowledge of IT, which can open doors to a wide range of IT career opportunities. They will also be well-prepared to take the CompTIA ITF+ Certification exam, which can further enhance their credibility and career prospects in the field of Information Technology.

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What’s included in this CompTIA ITF+ Certification Course?

  • World-Class Training Sessions from Experienced Instructors  
  • CompTIA ITF+ Certificate
  • Digital Delegate Pack

Why choose us

Our Vancouver venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

­­­­Vancouver, a popular and beautiful city in the Canadian province of British Columbia, has an average population of roughly 603,500 spread across 44.39 square miles of land.  At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Vancouver, in order to enhance people’s learning in an array of subject areas.  Education in Canada is generally funded by federal, provincial, and local governments; the system is divided into primary, secondary and post-secondary education and is operated under provincial jurisdiction.  On the whole, there are 190 days in a school year, starting in September and ending towards the last Friday of June.  Some popular and highly regarded universities in Canada include: the University of Toronto (notable alumni including: William Lyon Mackenzie King, Vincent Massey, Donald Sutherland and Lesra Martin), the University of British Columbia (notable alumni including: Eddie Peng, Justin Trudeau and Nardwuar the Human Serviette), and the University of Alberta (notable alumni including: Dayo Wong, George Stanley and Beverley McLachlin).  In Vancouver, it is compulsory for residents under the age of 16 to complete compulsory schooling – from low level elementary (kindergarten + grades 1-7), to high level secondary (grades 8-12); Vancouver’s secondary schools are also commonly subdivided into two groups - starting with junior secondary and then followed by senior secondary level.  In most cases, expatriates of Vancouver will send their children to public schools.  The public schools in Vancouver are generally well-respected – scoring highly in student assessments at an international level, as well as nationally, and students normally have a reputation for positive academic success and achievements. Other residents of Vancouver opt for their children to attend private schools instead; although private schools are few-and-far-between in the area as opposed to other areas of Canada, there is still nonetheless a large private school community, most of which is largely either a religious or international institution.  

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World Trade Centre
999 Canada Place
Suite 404
British Columbia
V6C 3E2


T: +1 6474932992

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CompTIA ITF+ Certification in Vancouver. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CompTIA ITF+ Certification in Vancouver, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CompTIA ITF+ Certification in Vancouver FAQs

CompTIA IT Fundamentals (ITF+) is an entry-level certification that validates foundational IT knowledge and skills, covering essential IT concepts and terminology.
There are no formal prerequisites to attend this CompTIA ITF+ Certification Course.
This course is suitable for beginners and individuals interested in starting a career in IT, as well as professionals seeking to validate their foundational IT skills.
The CompTIA ITF+ Certification Course covers essential IT topics such as hardware, software, networking, security, and troubleshooting, preparing candidates for the CompTIA ITF+ exam.
The duration of this CompTIA ITF+ Training Course is 4 days.
The exam covers fundamental IT concepts including hardware, software, networking, security, and basic troubleshooting.
The CompTIA ITF+ certification is valid for a lifetime and does not require renewal.
While not always mandatory, having CompTIA ITF+ certification can significantly enhance your candidacy for entry-level IT positions by demonstrating foundational IT knowledge and skills.
Delegates of CompTIA ITF+ Certification may pursue various entry-level IT roles such as help desk technician, desktop support specialist, and IT support specialist.
CompTIA ITF+ is widely recognised as a reputable entry-level certification, providing a solid foundation for individuals seeking to advance their careers in IT.
While CompTIA ITF+ is a standalone certification, it serves as a stepping stone to more advanced CompTIA certifications such as CompTIA A+, Network+, and Security+, offering opportunities for further professional growth and specialisation.
CompTIA ITF+ Certification validates foundational IT knowledge and skills, enhancing a candidate's credibility and reputation as a competent and knowledgeable IT professional, which can positively impact career advancement and opportunities in the field.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking ITF Certification Course.
The training fees for CompTIA ITF+ Certification certification in Vancouver starts from CAD5095
The Knowledge Academy is the Leading global training provider for CompTIA ITF+ Certification.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

The Knowledge Academy's CompTIA courses are accredited by CompTIA


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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