Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.



Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Administering Microsoft Exchange Server 2016/2019 (M20345-1) Course Outline

Module 1: Deploying Exchange Server

  • Overview of Exchange Server
  • Exchange Server Architecture
  • Requirements for Exchange Server
  • Deploying Exchange Server Exchange Server
  • Exchange Server Management Tools

Lab: Deploying Exchange Server

  • Evaluating Requirements and Prerequisites for an Exchange Server 2019 Installation
  • Deploying Exchange Server 2019
  • Verifying Exchange Server Functionality

Module 2: Managing Exchange Server 2016 Storage

  • Exchange Server Mailbox Databases
  • Exchange Server Storage
  • Configuring Exchange Server Mailbox Databases and Storage

Lab: Configuring Exchange Server Storage

  • Creating and Configuring Mailbox Databases

Module 3: Managing Recipient Objects

  • Managing User Mailboxes
  • Managing Other Types of Mailboxes
  • Managing Other Recipients Objects
  • Configuring Policies and Adress Lists

Lab: Managing Recipient Objects

  • Configuring Recipient Objects
  • Managing Public Folder Mailboxes

Lab: Configuring Address Lists and Policies

  • Managing Email Address Policies
  • Managing Address Lists and Address Book Policies

Module 4: Managing Recipients and Exchange Servers by using Exchange Server cmdlets

  • Overview of the Exchange Management Shell
  • Managing Exchange Servers by using Exchange Management Shell cmdlets
  • Managing Exchange Servers by using Scripts

Lab: Managing Exchange Server and recipient objects by using Exchange Management Shell

  • Using Exchange Management Shell to Manage Recipients
  • Using Exchange Management Shell to Manage Exchange Server

Module 5: Implementing Client Connectivity

  • Configuring Client Access Services
  • Managing Client Access Services
  • Client Connectivity in Exchange Server
  • Configuring Outlook on the Web
  • Configuring Mobile Messaging

Lab: Configuring Client Access Services

  • Configuring Namespaces for Client Access
  • Configuring Certificates for Client Access
  • Configuring Custom MailTips

Lab: Deploying and Configuring Client Access Services on Exchange Server

  • Configuring Exchange Server for Outlook
  • Configuring Outlook on the web
  • Configuring Microsoft Exchange ActiveSync

Module 6: Managing High Availability in Exchange Server

  • High Availability on Exchange Server
  • Configuring Highly Available Mailbox Databases
  • Configuring High Availability of Client Access Services

Lab: Implementing DAGs

  • Creating and Configuring a DAG

Lab: Implementing and Testing High Availability

  • Deploying a High Availability Solution for Client Access Services
  • Testing the High Availability Configuration

Module 7: Implementing Disaster Recovery for Exchange Server

  • Implementing Exchange Server Backup
  • Implementing Exchange Server Recovery

Lab: Backing up Exchange Server Data

  • Backing up an Exchange Server Mailbox Database

Lab: Restoring Exchange Server Data

  • Restoring Exchange Server Mailbox
  • Restoring a Database Availability Group (DAG) Member (optional)

Module 8: Configuring and Managing Message Transport

  • Overview of Message Transport
  • Configuring Message Transport
  • Managing Transport Rules

Lab: Configuring and Managing Message Transport

  • Configuring Message Transport
  • Monitoring and Verifying Message Delivery
  • Configuring a Disclaimer Transport Rule
  • Configuring a DLP Policy for Financial Data

Module 9: Configuring Message Security

  • Deploying and Managing an Edge Transport Server for Message Security
  • Implementing an Antivirus Solution for Exchange Server
  • Implementing an Antispam Solution for Exchange Server

Lab: Configuring Message Security in Exchange Server

  • Configuring and Testing EdgeSync
  • Configuring Antivirus, Antispam and Malware Protection Features

Module 10: Monitoring and Troubleshooting Exchange Server

  • Monitoring Exchange Server
  • Troubleshooting Exchange Server

Lab: Monitoring and Troubleshooting Exchange Server

  • Monitoring Exchange Server
  • Troubleshooting Database Availability
  • Troubleshooting Client Access Servers

Module 11: Securing and Maintaining Exchange Server

  • Securing Exchange Server by using RBAC
  • Configuring Audit Logging in Exchange Server
  • Maintaining Exchange Server

Lab: Securing and Maintaining Exchange Server

  • Configuring Exchange Server Permissions
  • Configuring Audit Logging
  • Maintaining Exchange Server

Module 12: Implementing and Managing Exchange Online Deployments

  • Overview of Exchange Online and Office 365
  • Managing Exchange Online
  • Implementing the Migration to Exchange Online
  • Managing a Hybrid Environment

Lab: Managing Exchange Online

  • Managing Exchange Online

Show moredowndown

Who should attend this Administering Microsoft Exchange Server 2016/2019 M20345-1 Course?

The Administering Microsoft Exchange Server 2016/2019 M20345-1 Course is designed for IT professionals and administrators who want to learn how to manage and administer Microsoft Exchange Server 2016 or 2019 in their organisation. This course will benefit the following professionals:

  • Exchange Administrators
  • System Administrators
  • Network Administrators
  • Deployment Specialists
  • Technical Consultants
  • Messaging Engineers
  • Aspiring IT Professionals

Prerequisites of the Administering Microsoft Exchange Server 2016/2019 M20345-1 Course

Delegates in the Administering Microsoft Exchange Server 2016/2019 M20345-1 course need specific technical knowledge. This includes a minimum of two years of experience with Windows Server, Active Directory Domain Services (AD DS), and name resolution (including DNS). Additionally, delegates should understand TCP/IP, networking concepts, security concepts (authentication and authorisation), and be familiar with SMTP. A working knowledge of PKI technologies, especially Active Directory Certificate Services (AD CS), is required.

Administering Microsoft Exchange Server 2016/2019 (M20345-1) Course Overview

Administering Microsoft Exchange Server 2016/2019 (M20345-1) is vital for IT professionals, offering crucial skills in deploying and managing Exchange Server. In today's communication-centric workplace, this training is highly relevant, providing expertise in configuration and troubleshooting for secure email operations.

Mastery of this subject is vital for IT professionals responsible for maintaining robust email infrastructures. System administrators, IT managers, and those involved in the deployment and management of Exchange Server will find this course invaluable. By delving into topics such as client connectivity, disaster recovery, and high availability, delegates will gain a deep understanding of how to navigate complex Exchange Server deployments.

The 5-day training by the Knowledge Academy offers delegates a comprehensive learning experience. Delegates will learn to deploy, plan, and configure Exchange Server effectively. The course provides hands-on experience in managing mail recipients, implementing disaster recovery solutions, and ensuring high availability. Delegates will gain practical insights into configuring message transport, ensuring message security, and monitoring Exchange Server deployments.

Course Objectives:

  • To deploy Exchange Server
  • To plan and configure storage for Exchange Server
  • To create and manage various recipient objects in Exchange Server
  • To perform recipient management and Exchange server management tasks using Exchange Server cmdlets
  • To deploy Client Access services in Exchange Server
  • To manage high availability in Exchange Server

Upon completing the Microsoft Exchange Server Course, delegates will emerge with a robust skill set, capable of deploying and managing Exchange Server effectively. This newfound expertise will empower them to plan and configure storage, implement disaster recovery solutions, and ensure high availability.

Show moredowndown

What’s included in this Administering Microsoft Exchange Server 2016/2019 M20345-1 Course?

  • World-Class Training Sessions from Experienced Instructors         
  • Digital Delegate Pack

Show moredowndown

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Administering Microsoft Exchange Server 2016/2019 M20345-1 FAQs


Please arrive at the venue at 8:45am.
It is required that candidates have a background in Information Technology, with at least two years of experience working in an IT-based field. Typically, candidates have experience working in Windows Server administration, network administration, help desk, or system administration. Delegates do not require familiarity of previous Exchange Server versions.
This course is designed to help IT professionals become enterprise-level messaging administrators for Microsoft Exchange Server 2016/2019. Alternatively, this course could be attended by Help-Desk professionals who may find it useful to know more about Exchange Server 2016/2019.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments.
This course is 5 days in duration.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts.
The price for Administering Microsoft Exchange Server 2016/2019 M20345-1 certification in Belgium starts from €9995
The Knowledge Academy is the Leading global training provider for Administering Microsoft Exchange Server 2016/2019 M20345-1.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

Microsoft Exchange Server Training


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo

Looking for more information on Microsoft Exchange Server Training?

backBack to course information

Microsoft Exchange Server 2016/2019 Certification

Save upto 40%
2 courses

Total without package:  €19990

Package price:  €11995 (Save €7995)

Purchase now