Handle Violence And Aggression At Workplace - Belgium

Prerequisites

There are no formal prerequisites for attending this Handle Violence and Aggression at Workplace training course.

Audience

This course is suitable for anyone who wants to learn how to manage conflict and violent situations related to work. This training would be especially useful for:

• Lone-Workers
• Staff-in-Education
• Workers in Health and Social Care

Handle Violence and Aggression at Workplace​ Course Overview

Aggression and violence are different from each other. Aggression is defined as angry behaviour, whereas violence is a physical force to hurt someone or demolish the property. Workplace aggression and violence describe the angry behaviour between the workers and other people intended to harass, harm, or abuse them. The skills of handling aggression and violence are helpful to recognise situations that could turn into a significant conflict and how to handle it with confidence and maintain positivity across the workplace. Handling methods of violence and aggression in the business can lead to a peer relationship by diminishing the unpleasant behaviour among the workers. Having all these skills are helpful for workers as security guards and the police services, hotel workers, benefits staff, teachers, shop workers, and other people working across the public sector.

This 1-day Handle Violence and Aggression at Workplace training course provides delegates with the comprehensive knowledge to learn the importance of handling violence and aggression at the place of work. During this course, delegates will learn about the aggression theories, biological aggression theories, psychosocial aggression theories, and cognitive theory. They will also learn about handling an aggressive incident, identifying cues that warn of imminent aggression, immediate response, answering to an aggressive person, further responses to an aggressive person, and many more. This training will be taught by our expert trainer, who has years of experience in teaching Health and Safety courses.

This training will also cover the following concepts, such as:

• Role of anger
• Responding to violence and aggression
• Recognising the risk of violence
• Protective work control systems
• Assault cycle
• Violence in the healthcare setting

After attending this Handle Violence and Aggression at Workplace training course, delegates will be able to handle difficult, aggressive, and violent people at their respective workplaces. Delegates will also be able to avoid negativity and always be prepared to manage incidents involving aggression and violence. The Knowledge Academy's Handle Violence and Aggression at Workplace training course teaches delegates about aggression and violence and how to manage conflicts at the workplace.

The Knowledge Academy also provides more such courses, including First Aid at Work, Manual Handling at Work, Health and Safety in the Workplace Training under Health and Safety in the Workplace that can definitely help you develop essential skills to enhance your career opportunities in this field.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor