Name: CDSPM (Certified Digital Services Project Manager) Course
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

CDSPM (Certified Digital Services Project Manager) Course Overview

Certified Digital Services Project Manager Course Outline

Module 1: Digital Service Principles (DSPs)

What are Digital Services?
Core Principles
- Research and Understand Your Users
- Create a Multidisciplinary Team
- Make Use of Agile Methods
- Iterate and Evaluate Frequently
- Be Aware of Security and Privacy Protocols
- Establish Service Code as Being Open Source
- Utilize Open Standards and Common Platforms
- Test the End-To-End Experience of the Service
- Plan for Service Disruptions and Ensure That Users Succeed First Time
- Make the User Experience Consistent Across Brand and Encourage to Use DS
- Collect Performance Data and Test the Service

Module 2: Digital Product Development Methodologies

Waterfall Product Development
Agile Development
Agile Manifesto
Differences Between Waterfall and Agile

Module 3: Roles and Responsibilities

Digital Roles
- Positions in Digital Service Development
- Service Owner and Product Manager
- Technical Architect and Service Engineers
- Delivery Manager
- Business Analyst and Business Change Lead
- Solution Tester
- User Researcher
- Accessibility Lead
- Content and Interaction Designers
- Types of Team
Cross-Functional Teams

Module 4: Digital Service Lifecycle

Introduction to Digital Service Lifecycle
Discovery
Alpha
- Inception
- Iteration
- Conclusion
Beta
- Private Beta and Public Beta
Service Management
- Transitioning to a Live Service

Module 5: Digital User Experience

User Stories
- Epics
- Decomposing
- User Experience
Analogue User Experience

Module 6: Performance Metrics and Management

Increments and Progress Reviews
Managing Digital Project Outcomes
Stakeholder Management and Cycle
Segmenting and Prioritizing Stakeholders
Stakeholder Engagement
Benefits of Stakeholder Engagement
Designing a Stakeholder Engagement Plan
Principles for Successful Stakeholder Engagement
Influence Stakeholders
Stakeholder Management
KPIs
Communication Skills

Module 7: Digital Project Closure

Finalize Digital Sign Off
Reasons for Closure Could
- Service No Longer Meets User Needs
- Service is Outdated or Replaced
- User Need No Longer Exists
- Organization Wishes to Move in a New Direction

Who should attend this Certified Digital Services Project Manager (CDSPM) Course?

The Certified Digital Services Project Manager (CDSPM) Training Course in the United States is designed to provide delegates with the specialized skills and knowledge needed to effectively manage projects in the realm of digital services and technology-driven initiatives. This training is tailored for professionals who are involved in planning, executing, and overseeing projects related to digital products, services, and solutions. This course can be beneficial for a wide range of professionals, including:

Digital Project Managers
IT Project Managers and Leaders
Digital Transformation Managers
Software Development Managers
UX/UI Design Leads
E-commerce Managers
Technology Consultants

Prerequisites of the Certified Digital Services Project Manager (CDSPM) Course

There are no formal prerequisites for this Certified Digital Services Project Manager (CDSPM) Training Course. However, a basic understanding of Project Management and digital services would be beneficial for the delegates.

Certified Digital Services Project Manager Course Overview

This Certified Digital Services Project Manager Course in the United States delves into the core principles of Project Management within the context of digital services. Understanding how to manage projects in this specific domain is not only relevant but essential. This course equips professionals with the tools and knowledge to excel in this dynamic field, making it a valuable addition.

Proficiency in Digital Services is of utmost importance, as it bridges the gap between technological advancements and effective project delivery. Professionals in the United States in IT, Software Development, Marketing, and Digital Transformation should aim to master this subject. With the world becoming increasingly digital, those who can manage digital service projects effectively are in high demand.

This intensive 2-day training by The Knowledge Academy in the United States is designed to provide delegates with the essential skills and insights needed to excel in the realm of Digital Services Project Manager. Through a combination of lectures, case studies, and practical exercises, delegates will gain a comprehensive understanding of the intricacies involved in managing digital service projects. They will learn how to navigate the unique challenges of this domain and optimize project outcomes.

Course Objectives

To understand the fundamentals of Digital Services Project Manager
To learn to adapt traditional techniques to the digital realm
To gain proficiency in using digital tools for project planning and execution
To explore best practices for stakeholder communication in digital projects
To master risk assessment and mitigation strategies in digital services
To learn Agile Project Management principles tailored to digital services

After completing this course in the United States, delegates will be equipped with the knowledge and skills to lead digital service projects effectively. They will gain a competitive edge in the job market and be better positioned for career advancement. Delegates will be well-prepared to meet the demands of the industry.

What’s included in this Certified Digital Services Project Manager (CDSPM) Course?

Certified Digital Services Project Manager Examination
World-Class Training Sessions from Experienced Instructors
Certified Digital Services Project Manager (CDSPM) Certificate
Digital Delegate Pack

Certified Digital Services Project Manager Exam

To achieve the Certified Digital Services Project Manager (CDSPM), candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 40
Total Marks: 40 Marks
Pass Mark: 65%, or 26/40 Marks
Duration: 60 Minutes
Open Book/ Closed Book: Closed Book

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CDSPM (Certified Digital Services Project Manager) Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's CDSPM (Certified Digital Services Project Manager) Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Laxman was a great trainer. He made you feel at ease and his explanations were simple to interpret.

Rhidian Crompton

Jan has a brilliant teaching style and is a very experienced PM as well as a trainer and was able to provide practical real world examples of everything he was teaching, this made it much easier to understand concepts and was very much appreciated.

Paul Goff

Marcel stepped in at the last minute when our trainer didn't show. He was very knowledgeable and helpful ensuring he covered the points which we each wanted to know more about both within the course and general digital project management. Really enjoyed it and Marcel kept it interesting.

Vanessa In

CDSPM (Certified Digital Services Project Manager) Course FAQs

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What is the cost/training fees for certification in the United States?

The training fees for certification in the United States starts from $2295

Which is the best training institute/provider of in the United States?

The Knowledge Academy is the Leading global training provider for .

What are the best courses in the United States?

Please see our courses available in the United States

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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CDSPM (Certified Digital Services Project Manager) Course in United States

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