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Introduction to Microsoft Dynamics 365 55250A Training

Richmond

The Introduction to Microsoft Dynamics 365 55250A Course in Richmond helps learners explore how modern businesses manage customers, data, and processes in one connected platform. In this training, they'll learn core concepts, how to work with records, views, and charts, and understand its key business applications across CRM.

Learn about the differences between the Dynamics 365 Apps and PowerApps.
Understand to track email and appointments in Outlook against records in Dynamics 365.
Attain in-depth knowledge about sharing records and views with other users.

Dates & Prices

Introduction to Microsoft Dynamics 365 55250A Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Introduction to Microsoft Dynamics 365 55250A Training Course Outline

Module 1: Introduction

What is Dynamics 365?
Benefits of Dynamics 365
Sales Apps and Hubs
Customer Service Apps and Hubs
Marketing App
Dynamics 365 and PowerApps
Web Interface
Outlook Interface
Lists and Grids
Forms
Look ups and Related Records
Where to get Help
Further reading and resources
Lab: Setting up your lab environment
Lab: Dynamics 365 Orientation

Module 2: Records, Activities and Personal Options

Records and Relationships
Activities
Timeline Control
Relationship Assistant
Connections
Setting your Personal Options
Lab: Set Personal Options
Lab: Working with Activities

Module 3: Performing Work in Dynamics 365

Working with data and records
Security considerations
System Views and Personal Views
Creating a Record
Editing an existing Record
Deleting a Record
Related Records
Reassigning a Record to a new Owner
Sharing a record with another User or Team
Performing operations on multiple Records
Lab: Managing Records
Lab: Create a Personal View

Module 4: Searching in Dynamics 365

Introduction to searching in Dynamics 365
Global Search
Quick Find
Advanced Find
Lab: Using Global Find
Lab: Using Quick Find
Lab: Using Advanced Find

Module 5: Reports, Charts and Dashboards

Introduction to Reports, Charts and Dashboards
Default Reports
Reporting Wizard
Working with Charts
Working with Dashboards
Lab: Create a custom Report
Lab: Explore the Charts
Lab: Explore the Dashboards

Who should attend this Introduction to Microsoft Dynamics 365 55250A Training?

The Introduction to Microsoft Dynamics 365 55250A Training is ideal for professionals who wish to enhance their understanding and proficiency in using Microsoft Dynamics 365. This training is suitable for:

Business Analysts
IT Managers
CRM Administrators
Sales Managers
Marketing Professionals
Customer Service Representatives
IT Support Specialists

Prerequisites of the Introduction to Microsoft Dynamics 365 55250A Training

To register in the Introduction to Microsoft Dynamics 365 55250A Training, participants are required to possess some proficiency in using Microsoft Office, including Microsoft Excel and Microsoft Outlook.

Introduction to Microsoft Dynamics 365 55250A Training Course Overview

Dynamics 365 is pivotal for professionals navigating the expansive realm of digital business solutions. This course introduces Microsoft Dynamics 365, a suite designed to enhance business operations through integrated cloud-based applications, demonstrating its relevance in today’s technology-driven marketplace.

Grasping the fundamentals of Microsoft Dynamics 365 is essential for IT professionals, Business Analysts, and Project Managers focused on optimising business processes. This Dynamics 365 Course lays the foundation for understanding how integrated solutions can drive efficiency and transformation across various business functions.

This 1-day training provided by the Knowledge Academy offers a comprehensive introduction to Microsoft Dynamics 365. Delegates will gain critical insights into the functionalities and applications of Dynamics 365, setting the stage for further Dynamics 365 Certification and successful implementation within their organisations.

Course Objectives

To introduce the basics of Microsoft Dynamics 365
To explore the key functionalities and benefits of Dynamics 365 Courses
To prepare delegates for advanced Microsoft Dynamics 365 subjects
To demonstrate real-world application of Dynamics 365 tools
To lay the groundwork for future Dynamics 365 Certification

Upon completion, delegates will understand the core components and capabilities of Microsoft Dynamics 365. They will be equipped with the foundational knowledge necessary for advancing towards Microsoft Dynamics 365 Certification, ultimately enhancing their skills in deploying and managing digital solutions in a corporate environment.

What's Included in this Introduction to Microsoft Dynamics 365 55250A Training?

World-Class Training Sessions from Experienced Instructors
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Introduction to Microsoft Dynamics 365 55250A Training in-house or onsite training in Richmond? We specialise in corporate group training and bulk bookings for organisations of all sizes in Richmond. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Richmond venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Richmond is situated within Virginia, United States, as well as it being the capital of the Commonwealth of Virginia, it is also the fourth most populated city within the state as it is home to an estimated 217,853 people in 2014 and is the third most populated metro within the state with an estimated population of 1,260,029 people. Schools within Richmond include 36 private schools some of which are St. Bridget School, Southside Baptist Christian School, Brook Road Academy, St. Catherine's School and St. Christopher's School as well as 28 elementary, 9 middle and 8 high schools which are run by the city of Richmond and enrol around 24,000 students. There is also one of the public charter schools the Patrick Henry School of Science and Arts within Richmond. Richmond is also home to one Governors school that was ranked 16^th within America’s best high schools overall in 2012 which is the Maggie L. Walker Governor's School for Government and International Studies. Universities and colleges within Richmond are either public or private, some of the public institutes include Virginia Commonwealth University and J. Sargeant Reynolds Community College, and the private institutes include Virginia Union University, ECPI College of Technology, University of Richmond, Union Theological Seminary & Presbyterian School of Christian Education and the Virginia College.

Ways to take Introduction to Microsoft Dynamics 365 55250A Training in Richmond

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Introduction to Microsoft Dynamics 365 55250A Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Introduction to Microsoft Dynamics 365 55250A Training in Richmond delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Introduction to Microsoft Dynamics 365 55250A Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Introduction to Microsoft Dynamics 365 55250A Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Introduction to Microsoft Dynamics 365 55250A Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Introduction to Microsoft Dynamics 365 55250A Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Introduction to Microsoft Dynamics 365 55250A Training in Richmond from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Introduction to Microsoft Dynamics 365 55250A Training that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Introduction to Microsoft Dynamics 365 55250A Training Schedule in Richmond

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Introduction to Microsoft Dynamics 365 55250A Training in Richmond

Our training experts have compiled a range of course packages on a variety of categories in Introduction to Microsoft Dynamics 365 55250A Training, to boost your career. The packages consist of the best possible qualifications with Introduction to Microsoft Dynamics 365 55250A Training, and allows you to purchase multiple courses at a discounted rate.

Microsoft Dynamics 365 Training | Introduction To Microsoft Dynamics 365 55250A Training in Richmond FAQs

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based business applications platform that combines Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) components, productivity apps, and artificial intelligence tools.

What are the pre-requisites?

To attend this Introduction to Microsoft Dynamics 365 55250A Training course, such as delegates must have: • A working knowledge of Microsoft Office, Microsoft Excel, and Microsoft Outlook.

Who should attend this course?

This Introduction to Microsoft Dynamics 365 55250A Training course is ideal for anyone who wants to gain knowledge and skills of Microsoft Dynamics 365 Customer Engagement.

What is the difference between Microsoft 365 and Dynamics 365?

Dynamics 365 is a cloud-based solution that combines CRM and ERP into a single package, whereas Office 365 is a subscription service that provides access to office applications such as Word, Outlook, and Excel.

What is Microsoft Dynamics ERP?

Microsoft Dynamics is a robust enterprise resource planning (ERP) software solution for finance and operations. It assists global enterprises in organising, automating, and optimising their processes, whether on-premises, in the cloud, or via hybrid deployment.

What is the duration of this course?

This course is [ 1 ] day(s)

Why should I use Microsoft Dynamics 365?

Microsoft's Dynamic 365 is versatile and composed of services needed to strengthen your business resilience by providing solutions related to your needs. It brings together Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications to help with project service automation, tracking organisational activity like checking usage, activity and quality of services, HR activities, and many more.

What will I learn in this Introduction to Microsoft Dynamics 365 55250A Training course?

During this training course, you learn how to work with records, create personal views, reassign records to a different owner, and share views and charts with other users. You'll also learn how to search for and find information in Microsoft Dynamics customer engagement.

What is the cost/training fees for Introduction to Microsoft Dynamics 365 55250A Training in Richmond?

The training fees for Introduction to Microsoft Dynamics 365 55250A Training in Richmond starts from $1795

Which is the best training institute/provider of Introduction to Microsoft Dynamics 365 55250A Training in Richmond?

The Knowledge Academy is one of the Leading global training provider for Introduction to Microsoft Dynamics 365 55250A Training.

What are the best Microsoft Dynamics 365 Training courses in Richmond?

Please see our Microsoft Dynamics 365 Training courses available in Richmond

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