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Salesforce CRM Masterclass - United States

Key points about this course


Duration: 1 Days*

Support: 24/7

Dates & Prices Inquire
  • Includes all course materials, refreshments, & a completion certificate.
  • Delivered by our experienced CRM training instructors.
  • Learn the essentials of Salesforce CRM in just 1 day with our Masterclass.

Available delivery methods for this course

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Classroom

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Live Virtual

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Online

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In-house

Course Information

Salesforce Masterclass Overview

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud. This world leader in customer service solutions is all cloud based meaning that expensive hardware and software set up is redundant.

This one day course is precise and eliminates the unnecessary jargon that often accompanies longer, drawn out courses. Salesforce Masterclass shall equip delegates with the key components of the Salesforce products so that delegates are able to utilise the learnt skills immediately and effectively incorporate them into their enterprises. 

Salesforce Masterclass Outline

This one-day intensive masterclass shall cover a range of topics within Salesforce and shall focus on the most important and necessary aspects. The modules covered are as follows:


Integrations Overview

  • Key Characteristics of an Integration
  • Salesforce Integration Mechanisms

Security and Authorization, and Authentication

  • Force.com Security
  • Single Sign-on with Federated Identity using SAML
  • Single Sign-on Delegated Authentication

Working with Salesforce Data

  • Retrieving Data: Objects, SOQL and SOSL

SOAP API

  • Working with SOAP API
  • Working with the Partner WSDL
  • Debugging and Testing
  • Advanced API Techniques

JSON

  • JSON Basics
  • JSON Java
  • JSON and C#

Force.com REST APIs

  • The Basics of REST
  • The REST API
  • The Chatter API

Force.com Bulk API

  • An Overview of the Bulk API
  • Using the Bulk API to Modify Data
  • Querying with the Bulk API

Force.com Streaming API

  • The Architecture
  • Working with the Streaming API
  • Key Streaming API Facts

Data Loader in Architecture

  • Data Loader Overview
  • Including Data Loader in Architecture

Apex, Data Loader and Integrations

  • Custom Apex Web Services
  • Apex Callouts
  • Email Services

Declarative Integration Features

  • Outbound Messaging
  • Salesforce to Salesforce

Visualforce, Portals, Sites, Site.com, and Ideas Integration

  • Mashups and Visualforce
  • Portals Integration
  • Sites
  • Site.com Overview
  • Ideas Integration

Design Workshop

  • Review
  • Architecting a Solution

Who should attend this Salesforce Training Course?

Integrating with Force.com is ideal for independent software vendors (ISVs), customer developers, and system integrators wanting to learn how to design and build integrations with Force.com cloud platform applications.

Prerequisites

There are no firm prerequisites for this course; however, we do recommend that participants be familiar with the Force.com platform and proficient in an object-oriented programming language such as Java or C#.

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud.
No, there is not examination for this course. Full participation and attendance shall guarantee certification.
Salesforce Masterclass is a one day course.
We are able to provide support via phone & email prior to attending, during and after the course.
No, there are no prerequisites for this Salesforce Masterclass course.
The price for Salesforce CRM Masterclass certification in the United States starts from $1169
The Knowledge Academy is the Leading global training provider in the world for Salesforce CRM Masterclass.
Please see our CRM Training courses available in the United States

What’s Included in this Salesforce Training Course?

This training course includes the following:

  • The Knowledge Academy’s Salesforce CRM Course Materials
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

Key points about this course


Duration: 1 Days*

Support: 24/7

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Salesforce CRM Masterclass Dates & Prices

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Fri 28th Feb 2020
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$1095
Sacramento
Fri 20th Mar 2020
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$1795
Austin
Fri 20th Mar 2020
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$1395
Portland
Fri 20th Mar 2020
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$1795
Los Angeles
Fri 20th Mar 2020
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$1395
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$1395
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Fri 20th Mar 2020
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$1395
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Fri 20th Mar 2020
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$1795
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Fri 20th Mar 2020
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$1395
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$1395
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Fri 20th Mar 2020
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$1395
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$1395
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Fri 20th Mar 2020
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$1795
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Fri 20th Mar 2020
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Fri 20th Mar 2020
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$1395
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$1795
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Fri 20th Mar 2020
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$1095
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Fri 15th May 2020
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$1795
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$1395
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$1395
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Fri 15th May 2020
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$1795
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$1795
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$1395
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$1795
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$1795
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$1395
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Fri 15th May 2020
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$1395
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Fri 15th May 2020
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$1795
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Austin
Fri 17th Jul 2020
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Los Angeles
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$1395
San Francisco
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$1795
Tampa
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$1795
Boston
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$1395
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$1395
San Antonio
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Washington D.C.
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San Diego
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Phoenix
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$1795
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$1795
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$1095
Fri 18th Dec 2020
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$1095

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Key points about this course


Duration: 1 Days*

Support: 24/7


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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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