Course information

Change Management Foundation and Practitioner Course Outline

Chapter 1: Change Management Perspective

  • Change and the Individual
  • Learning New Skills
  • Models of Individual Change
  • Motivation – What Drives and Motivates People?
  • Systematic Differences Between People
  • Organizational Metaphors
  • Organizational Culture
  • Models of the Change Process
  • Emergent Change
  • Key Roles in Organizational Change

Chapter 2: Change and the Organization: Defining Change

  • Drivers for Change
  • Cascading Decisions and Designs
  • Portfolio, Programs, and Projects
  • Developing Vision
  • Viewpoints and Perspectives
  • Writing a Vision Statement
  • Vision Statement Pitfalls

Chapter 3: Benefits Management

  • Benefits Management – Objectives
  • Benefits Management – CSF
  • Principles and Processes

Chapter 4: Stakeholder Engagement

  • Leadership and Engagement
  • Principles
  • Stakeholders
  • Segmenting Stakeholders
  • CPIG Segmentation
  • Stakeholder Personas
  • Example Persona
  • Empathy Mapping
  • Stakeholder Radar
  • Segmenting and Populating the Stakeholder Radar
  • Managing Relationships and Mobilizing Stakeholders
  • Rogers’ Innovation Adoption Model
  • Listening and Mobilization
  • Lead with Meaning and Emotion
  • Influencing Through Demonstration

Chapter 5: Communication

  • Cognitive Biases
  • Feedback Mechanisms
  • Communication Approaches and Methods
  • AIDA
  • Sponsors and Leaders of Change
  • Factors to Encourage Engagement
  • Barriers to Effective Communication
  • Communication Effectiveness
  • Appealing to Hearts and Minds
  • Using Stories to Engage People
  • Communication Channels
  • ‘Lean’ or ‘Rich’ Communication
  • Fostering Collaboration
  • Using Social Media
  • Effective Communications
  • Communication Planning Framework
  • Communication Strategy
  • Communication Plan

Chapter 6: Change Impact

  • Change Impact, Risk, and Continuity Model
  • Categorizing Change Impacts
  • Key Inputs
  • McKinsey 7S Model
  • Gap Analysis
  • Stakeholder Impact Assessment
  • Change Severity Assessment

Chapter 7: Change Readiness

  • Working with Individuals in Major Changes
  • Building Organizational Readiness for Change
  • Preparing for Resistance

Chapter 8: Education and Learning Support: Training Planning

  • Key Principles of Learning
  • Defining What is to be Learned?

Chapter 9: Project Management - Change Initiatives, Projects, and Programs

  • Overview
  • Decisions and Designs
  • Project Environment
  • Project Methodologies
  • Identifying Key Roles and Owners
  • Change Delivery Plan

Chapter 10: Sustaining Change

  • Levers and Leverage
  • Types of Levers
  • Environmental Levers
  • Leadership Levers
  • Organizational Development Levers
  • Kelman’s Three Levels of Adoption
  • Tipping Point and Critical Mass
  • Reinforcing Systems – Vicious and Virtuous Cycles
  • Levels of Adoption and Critical Mass
  • Three Reinforcing Systems

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Who should attend this Change Management Foundation & Practitioner Course?

The Change Management Foundation & Practitioner Course in Minneapolis provides delegates with a comprehensive understanding of the principles, processes, and techniques used in managing change within organizations. The professionals who can benefit from attending the course are as follows:

  • Aspiring and current Change Managers
  • Project Managers
  • Business Analysts
  • Operational Managers
  • Senior Executives
  • Program Managers
  • Risk Managers

Prerequisites of the Change Management Foundation & Practitioner Course

There are no formal prerequisites for attending this Change Management Foundation & Practitioner Course.

Change Management Foundation and Practitioner Course Overview

Change is the only constant in today's dynamic organizational landscape. Organizations continually evolve and adapt to stay competitive and relevant. Managing this change effectively is paramount, making Change Management an indispensable discipline. Proficiency in Change Management is crucial for professionals across industries, including Project Managers, HR Professionals, Team Leaders, and Organizational Strategists. Change, whether in processes, structures, or culture, can be met with fear and resistance.

Change Management Foundation and Practitioner Training Courses in Minneapolis offer individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the skills to navigate and lead change processes successfully. This Change Management Foundation and Practitioner Training Course in Minneapolis offers individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the skills to navigate and lead change processes successfully.

This intensive 5-day Change Management Foundation and Practitioner Training Course in Minneapolis immerses delegates in a comprehensive exploration of Change Management. They will learn how to navigate change before, during, and after implementation, addressing challenges and leveraging opportunities effectively. The training is divided into two parts, with the first three days dedicated to the Change Management Foundation segment and the remaining days focused on the Change Management Practitioner section.

Course Objectives:

  • To understand the different phases of the Change Management process
  • To identify and manage resistance to change
  • To learn how to communicate effectively with stakeholders
  • To build a sense of urgency for change
  • To develop and implement a Change Management plan
  • To sustain change of various types in organizations

Upon completion of this course in Minneapolis, delegates will gain a deep understanding of change management concepts and practical strategies. They will be equipped to lead their teams through successful transitions, mitigate resistance, and contribute positively to organizational growth and adaptability.

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What’s included in this Change Management Foundation & Practitioner Course?

  • Change Management Foundation Examination
  • Change Management Practitioner Examination
  • World-Class Training Sessions from Experiences Instructors
  • Change Management Foundation Certificate
  • Change Management Practitioner Certificate
  • Digital Delegate Pack

Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 

  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes
  • Mode of Examination: Online
  • Open Book/ Closed Book: Closed Book

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Our Minneapolis venue

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Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Minneapolis is the larger of the two cities that are known as the Twin Cities (Minneapolis and St Pauls).  It is the largest city in the state of Minnesota and has an estimated total population of around 410,000 people. Minneapolis and Saint Paul anchor the second-largest economic center in the Midwest. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. There are around 40,000 pupils enrolled in Minneapolis primary and secondary schools. There are around 100 schools including 45 elementary schools, 7 middle schools and 7 high schools. The Minneapolis school system has a graduate rate of 44% which makes it the 6th worst city from the country’s 50 biggest cities. The city is home to the main campus of the University of Minnesota. There are around 50,000 students attending this university, studying for undergraduate and graduate degrees. The school is ranked 123rd in the world rankings of universities, which makes it a top 50 ranked American school. The University of Minnesota was ranked highest in counseling and personnel services, chemical engineering, psychology, macroeconomics, applied mathematics and non-profit management. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Minneapolis.

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Address

Fifth Street Towers
100 South Fifth Street
19th Floor
Minneapolis
Minnesota
55402

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Foundation & Practitioner Training in Minneapolis | Change Management Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Change Management Foundation & Practitioner Training in Minneapolis | Change Management Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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We are accredited by APMG for our Change Management training courses

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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