CCNA Training | CCNP Collaboration Training Course in Phoenix

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CCNP Collaboration Training Course

Phoenix

Advance your networking career with CCNP Collaboration Certification in Phoenix. Learn to design, deploy, and troubleshoot Cisco collaboration systems. Develop advanced communication infrastructure skills to create secure, unified, and high-performing enterprise networks.

This CCNP Collaboration Certification builds skills in voice, video, and messaging systems
Master tools like Cisco Call Manager, Unity, and Collaboration Edge
Gain hands-on experience with real-world Cisco collaboration technologies

Dates & Prices

CCNP Collaboration Training Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

CCNP Collaboration Training Course Outline

Module 1: Infrastructure and Design

Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
- Licensing (Smart, Flex)
- Sizing
- Bandwidth
- High Availability
- Disaster Recovery
- Dial Plan
- Security (Certificates, SRTP, TLS)
- QoS
Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
Configure these Network Components to Support Cisco Collaboration Solutions
- DHCP
- NTP
- CDP
- LLDP
- LDAP
- TFTP
- Certificates
Troubleshoot these Network Components in a Cisco Collaboration Solution
- DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
- NTP
- LDAP Integration on Cisco UCM
Explain these Components to Support Cisco Collaboration Solutions
- SNMP
- DNS
- Directory Connector
Describe Webex Control Hub Features

Module 2: Protocols, Codecs, and Endpoints

Troubleshoot these Elements of a SIP Conversation
- Call Set Up and Tear Down
- SDP
- DTMF
Identify the Collaboration Codecs for a Given Scenario
Deploy SIP Endpoints
- Manual
- Self-Provisioning
- Bulk Administration Tool (BAT)
- Onboarding Cloud Devices
- Device Onboarding Via Activation Codes (MRA/On-Premises)
Troubleshoot SIP Endpoints
Describe SIP OAuth on Cisco UCM

Module 3: Cisco IOS XE Gateteway and Media Resources

Configure Voice Gateway Elements
- DTMF
- Voice Translation Rules and Profiles
- Codec Preference List
- Dial Peers
Troubleshoot ISDN PRI/BRI
Identify the Appropriate IOS XE Media Resources
Describe Cloud Calling Hybrid Local Gateway

Module 4: Call Control

Describe the Cisco UCM Digit Analysis Process
Implement Toll Fraud Prevention on Cisco UCM
Configure Globalized Call Routing in Cisco UCM
- Route Patterns (Traditional and +E.164)
- Translation Patterns
- Standard Local Route Group
- Transforms
- SIP Route Patterns
Describe Mobile and Remote Access (MRA)
Describe Webex Calling Dial Plan Features
- Locations and Numbers
- Outgoing and Incoming Permissions
- Transfer and Forwarding Restrictions

Module 5: QoS

Describe Problems that can Lead to Poor Voice and Video Quality
- Latency
- Jitter
- Packet Loss
- Bandwidth
Describe the QoS Requirements for Voice and Video
Describe the Class Models for Providing QoS on a Network
- 4/5 Class Model
- 8 Class Model
- QoS Baseline Model
Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
- EF
- AF41
- AF42
- CS3
- CS4
Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
Describe and Determine Location-Based CAC Bandwidth Requirements
Configure LLQ
- Class Map
- Policy Map
- Service Policy

Module 6: Collaboration Applications

Configure Cisco Unity Connection Mailbox and MWI
Configure Cisco Unity Connection SIP Integration Options to Call Control
Describe Cisco Unity Connection Call Handlers
Deploy Webex App

Who should attend this CCNP Collaboration Training Course?

The CCNP Collaboration Course in Phoenix is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences. This course can be beneficial for various professionals, including:

Network Engineers
Systems Engineers
Network Administrators
IP Network Engineers
Cisco Technology Specialists
Collaboration Engineers
Telecommunications Engineers

Prerequisites of the CCNP Collaboration Training Course

There are no formal prerequisites for attending this CCNP Collaboration Training in Phoenix. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.

CCNP Collaboration Training Course Overview

The CCNP Collaboration Training in Phoenix is a vital training course designed to equip professionals with the expertise needed to excel in the dynamic field of network collaboration. In today's interconnected world, where seamless communication and collaboration are crucial, this course stands as a cornerstone for those seeking to navigate and manage complex collaboration solutions.

Proficiency in CCNP Collaboration is essential for IT professionals involved in roles related to the design, implementation, and support of collaboration networks. This course in Phoenix is particularly beneficial for individuals who have already attained their CCNA Certification, serving as a progressive step that builds upon the foundational knowledge acquired in the CCNA Course.

This 4-day CCNP Collaboration Training in Phoenix provided by The Knowledge Academy offers delegates a comprehensive learning experience in Cisco collaboration technologies. It goes beyond theoretical concepts, providing practical insights in configuring, managing, and troubleshooting collaboration solutions. Delegates will gain a deep understanding of the latest trends and best practices in collaboration technologies, ensuring they are well-prepared to implement them within their organizations.

CCNP Collaboration Training Course Objectives

To provide advanced knowledge and skills in Cisco collaboration technologies
To empower delegates to configure, manage, and troubleshoot collaboration solutions
To enhance the capabilities of IT professionals in roles related to collaboration network design and implementation
To build upon the foundational knowledge acquired in the CCNA Course
To offer practical insights into the latest trends and best practices in collaboration technologies
To prepare delegates for the challenges of the CCNP Collaboration Certification exam

Upon completing this course in Phoenix, delegates will benefit by acquiring advanced skills and knowledge in Cisco collaboration technologies, enabling them to design, implement, and troubleshoot complex collaboration solutions. This certification opens doors to enhanced career opportunities and positions professionals as experts in the development of efficient and reliable communication systems.

What’s included in this CCNP Collaboration Training Course?

World-Class Training Sessions from Experienced Instructors
CCNP Collaboration Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for CCNP Collaboration Training Course in-house or onsite training in Phoenix? We specialise in corporate group training and bulk bookings for organisations of all sizes in Phoenix. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Phoenix venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Phoenix has around 1,500,000 inhabitants and is the largest and capital city of Arizona. The city is the most popular state capital in the United States and is the 13^th largest popular metro area. In 40 years the population of the metro area has grown around 4% per annum. Phoenix is part of the valley of the sun area and the Salt River valley. The city has many developed industries including, cattle farming, cotton, and citrus. Phoenix has 15 urban divided villages with separate planning commities, these areas are known as neighbourhoods including Ahwatukee, Foothills, Alhambra, Camelback East, Central City, Deer Valley, Desert View and Encanto.Phoenix is divided into 29 public school districts, within the districts there are 21 elementary school districts, 4 high school districts and 4 unified districts. There are around 27,000 students who attend phoenix high schools in the district making it the biggest schooling district in the country.Glendale Union high school districts has around 9 high school with the second largest district in the phoenix union. Glendale districts includes Apollo, Cortez, Glendale, Greenway and Moon Valley.Tempe Union High School District has around 13,000 students covering six comprehensive schools. High schools in the district include Compadre, Corona del Sol, Desert Vista, Marcos de Niza, McClintock, Mountain Pointe, and Tempe High School.Phoenix’s main higher education institutes Is the Arizona State University with its main campus in Tempe and several campuses in Phoenix. The university has around 72,000 enrolled students being the largest public university in the United States. The university offers courses including accountancy, physical sciences, neuroscience, forensics, graphic design and art history.Arizona’s only medical school is the University Of Arizona College Of Medicine has around 600 students located on two campuses, the Tucson campus and Phoenix campus. The university provides the curriculum for a four year program. The university does not offer international students the chance to study.

Ways to take CCNP Collaboration Training Course in Phoenix

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CCNP Collaboration Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access CCNP Collaboration Training Course in Phoenix delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master CCNP Collaboration Training Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from CCNP Collaboration Training Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn CCNP Collaboration Training Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access CCNP Collaboration Training Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access CCNP Collaboration Training Course in Phoenix from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective CCNP Collaboration Training Course that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

CCNP Collaboration Training Course Schedule in Phoenix

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for CCNP Collaboration Training Course in Phoenix

Our training experts have compiled a range of course packages on a variety of categories in CCNP Collaboration Training Course, to boost your career. The packages consist of the best possible qualifications with CCNP Collaboration Training Course, and allows you to purchase multiple courses at a discounted rate.

CCNA Training | CCNP Collaboration Training Course in Phoenix FAQs

What is Cisco CCNP Collaboration?

The Cisco CCNP Collaboration is a professional-level certification that confirms the advanced knowledge and skills in designing, deploying, setting up, and troubleshooting the collaboration and communication system, utilising Cisco technologies for voice, video, messaging, and conferencing.

How long does it take to complete this CCNP Collaboration Course?

This CCNP Collaboration Course takes 4 days to complete. This intensive format allows professionals to gain focused, practical knowledge within a short timeframe.

Does this CCNP Collaboration Certification prepare for enterprise-level collaboration roles?

Yes. The CCNP Collaboration Training builds advanced skills in Cisco collaboration technologies, making you ready for enterprise-level roles in voice, video and unified communications environments.

Can this CCNP Collaboration Certification help in salary growth?

Yes, earning a CCNP Collaboration Certification can enhance your expertise and support potential salary growth of around 5%-10% as it strengthens your qualification for advanced networking roles.

Who should attend this CCNP Collaboration Certification Training?

This CCNP Collaboration Certification is ideal for network engineers, collaboration specialists, IT professionals and administrators seeking to advance skills in Cisco collaboration solutions and prepare for CCNP Collaboration exams.

Do you offer 24/7 support for this CCNP Collaboration Certification?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the CCNP Collaboration Training. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What is included in this CCNP Collaboration Certification?

In this CCNP Collaboration Training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

Do you provide self-paced CCNP Collaboration Online Training?

Yes, The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this CCNP Collaboration Certification?

Yes, we provide corporate training for this CCNP Collaboration Training, tailored to fit your organisation’s requirements.

What are the career options available after completing this CCNP Collaboration Course?

You have the opportunity to work as a Collaboration Engineer, a VoIP Specialist, a UC Consultant, a Network Analyst, or a Systems Engineer. These positions are sought after in the sectors that are dependent on a strong communication infrastructure and the use of Cisco Teamwork tools.

Who should I contact if I am unable to access my Cisco CCNP Collaboration Training?

If you are unable to access your CCNP Collaboration Training, contact the support team at The Knowledge Academy via our customer service email or phone number provided on our website for prompt assistance and resolution of your issue.

Will I receive a certification after completing this CCNP Collaboration Course?

Yes, after completing this CCNP Collaboration Training, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

What are the topics covered in the CCNP Collaboration Training?

This CCNP Collaboration Training covers collaboration infrastructure design, SIP protocols, codec configuration, gateway setup, call control, and endpoint deployment. It also includes QoS for voice and video, troubleshooting, Webex integration, Cisco Unity configuration, and hybrid or cloud collaboration solutions.

What skills are gained from the CCNP Collaboration Certification?

The CCNP Collaboration Certification builds advanced skills in designing, configuring, and troubleshooting Cisco collaboration solutions. It strengthens expertise in SIP protocols, call control, QoS, gateway configuration, Webex integration, and managing voice and video communication systems across enterprise environments.

What will I learn in this CCNP Collaboration Training?

You will be taught how to implement, operate, and troubleshoot Cisco collaboration solutions. The CCNP Collaboration Training offers hands-on experience in setting up VoIP environments, call routing, media resources, and getting the best use of enterprise communication contexts.

Why choose The Knowledge Academy in Phoenix over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for CCNP Collaboration Training Course in Phoenix?

The training fees for CCNP Collaboration Training Course in Phoenix starts from $6995

Which is the best training institute/provider of CCNP Collaboration Training Course in Phoenix?

The Knowledge Academy is one of the Leading global training provider for CCNP Collaboration Training Course.

What are the best CCNA Training courses in Phoenix?

Please see our CCNA Training courses available in Phoenix

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water