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Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

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Agile IT Service Management Training - United States

Agile IT Service Management is the application of IT service management principles to an agile environment. Our Agile IT Service Management courses provide guidance on how IT services can be managed in a flexible, responsive way to react to change and deliver products which are aligned with the needs of customers and businesses.

Agile IT Service Management Training Courses

Agile IT Service Management Training Information

About Agile IT Service Management Training​

The Agile IT Service Management Training course is designed to provide an in-depth approach to each of the main components of Service Management.

 

Service Management is a process-based approach to the planning, delivering and controlling IT services. It differs from more technology-oriented approaches to IT management in three main ways:

  • A more process-based approach towards management
  • A focus on IT services rather than systems
  • An emphasis on continual improvement

 

 Agile IT Service Management Training​ Learning Outcomes:

  • Be able to understand how the service management framework can be used to improve the effectiveness of IT provision throughout the organisation
  • Know each component of the framework and the processes which form and support them
  • Recognise the scope, value and characteristics of each stage of the Service Lifecycle
Please arrive at the venue at 8:45am.
The Knowledge Academy is the Leading global training provider in the world for Agile IT Service Management Training.
The price for Agile IT Service Management Training certification in the United States starts from $1195.

Certified Agile IT Service Management (CAITSM) Course Overview

This Certified Agile IT Service Management (CAITSM) course is designed to provide an in-depth understanding of the main components of Certified Agile IT Service Management and how its processes can be implemented into your organisation. This 2-day course will provide you with the knowledge to streamline your IT services and allow you to work in a smarter, more efficient manner. Certified Agile IT Service Management Training focuses on the ever-changing requirements in the day-to-day running of businesses and organisations, whilst allowing continuous improvement without needing to compromise business continuity.

Agile IT Service Management Training Benefits for Individuals


Agile IT Service Management Training Benefits for Businesses

Reasons to choose
Agile IT Service Management Training

  • Learn how to focus on offering exceptional value to the customer & how to build a great customer relationship

  • Includes materials, exam and certificate

  • GUARANTEED LOWEST PRICE IN THE INDUSTRY

  • There are pre-requisites prior to attending this course

  • Service Management training courses delivered by World Class Service Management instructors in luxury nationwide venues​

Why choose
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Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

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San Francisco
Wed 8th Jul 2020
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Thu 27th Aug 2020
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San Antonio
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Wed 21st Oct 2020
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Wed 21st Oct 2020
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Boston
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Wed 9th Dec 2020
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Wed 9th Dec 2020
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Thu 10th Dec 2020
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Washington D.C.
Thu 10th Dec 2020
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Austin
Thu 10th Dec 2020
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Thu 10th Dec 2020
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Was: $2495
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Sacramento
Wed 16th Dec 2020
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Detroit
Wed 16th Dec 2020
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Thu 17th Dec 2020
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$2495
Portland
Thu 17th Dec 2020
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$2495
Boston
Thu 17th Dec 2020
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$2495
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Thu 7th Jan 2021
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Thu 7th Jan 2021
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Thu 14th Jan 2021
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Denver
Thu 14th Jan 2021
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$2495
Austin
Thu 14th Jan 2021
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Thu 21st Jan 2021
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Thu 21st Jan 2021
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Thu 28th Jan 2021
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Thu 28th Jan 2021
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Thu 28th Jan 2021
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Thu 11th Feb 2021
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Thu 11th Feb 2021
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Thu 18th Feb 2021
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Thu 18th Feb 2021
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Philadelphia
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Thu 25th Feb 2021
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Thu 4th Mar 2021
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Thu 11th Mar 2021
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Thu 11th Mar 2021
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Thu 18th Mar 2021
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Thu 18th Mar 2021
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Thu 18th Mar 2021
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Thu 25th Mar 2021
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Boston
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Thu 27th May 2021
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Thu 27th May 2021
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Thu 10th Jun 2021
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Thu 17th Jun 2021
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Thu 1st Jul 2021
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Thu 8th Jul 2021
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Thu 8th Jul 2021
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Thu 15th Jul 2021
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Thu 15th Jul 2021
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$2495
Philadelphia
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Thu 22nd Jul 2021
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Thu 22nd Jul 2021
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Thu 29th Jul 2021
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Thu 29th Jul 2021
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Chicago
Thu 29th Jul 2021
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New York
Thu 5th Aug 2021
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Thu 5th Aug 2021
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Thu 12th Aug 2021
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Thu 12th Aug 2021
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Houston
Thu 12th Aug 2021
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$2495
Dallas
Thu 19th Aug 2021
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Los Angeles
Thu 19th Aug 2021
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$2495
San Jose
Thu 26th Aug 2021
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$2495
Portland
Thu 26th Aug 2021
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$2495
San Francisco
Thu 26th Aug 2021
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$2495
Tampa
Thu 2nd Sep 2021
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$2495
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Thu 2nd Sep 2021
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$2495
Denver
Thu 9th Sep 2021
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Thu 9th Sep 2021
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$2495
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Thu 9th Sep 2021
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$2495
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Thu 16th Sep 2021
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Washington D.C.
Thu 16th Sep 2021
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Philadelphia
Thu 16th Sep 2021
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$2495
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$2495
Houston
Thu 23rd Sep 2021
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San Antonio
Thu 30th Sep 2021
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$2495
Phoenix
Thu 30th Sep 2021
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$2495
Atlanta
Thu 30th Sep 2021
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$2495
Colorado Springs
Thu 7th Oct 2021
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New York
Thu 7th Oct 2021
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Dallas
Thu 7th Oct 2021
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$2495
Tampa
Thu 14th Oct 2021
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$2495
Chicago
Thu 14th Oct 2021
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Portland
Thu 14th Oct 2021
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Minneapolis
Thu 21st Oct 2021
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Houston
Thu 21st Oct 2021
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$2495
Los Angeles
Thu 21st Oct 2021
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Las Vegas
Thu 28th Oct 2021
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$2495
Boston
Thu 28th Oct 2021
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San Jose
Thu 28th Oct 2021
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Austin
Thu 4th Nov 2021
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Thu 4th Nov 2021
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Denver
Thu 18th Nov 2021
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Thu 18th Nov 2021
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Thu 18th Nov 2021
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San Antonio
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Dallas
Thu 2nd Dec 2021
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Thu 9th Dec 2021
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Philadelphia
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New York
Thu 9th Dec 2021
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Sacramento
Thu 16th Dec 2021
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Colorado Springs
Thu 16th Dec 2021
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$2495
Detroit
Thu 16th Dec 2021
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Key points about this course


Duration: 2 days*

Support: 24/7



This course is exclusive to those in full or part time employment in the field in which the instruction is
being offered to provide continuing education and as required for the profession defined by law within this state.


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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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