Business Analysis Courses

accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Certificate Business Analysis Practice Exam

BCS Certificate in Business Analysis Practice Course Outline

Module 1: Strategic Context for Business Analysis

  • Business Change Lifecycle.
  • Understanding the Strategic Context.
  • VMOST.
  • Performance Measurement.
  • Resource Audit.
  • Porter’s 5 Forces.
  • PESTLE Analysis and SWOT Analysis.
  • Balanced Business Scorecard (BBS).
  • Generic BBS Strategy Map.
  • BBS Perspectives.
  • CSFs, KPIs, and Performance Targets.
  • Critical Success Factors (CSF) and Key Performance Indicators (KPI’s).

Module 2: Analysing and Managing Stakeholders

  • What is a Stakeholder?
  • Business Analysis Service Framework.
  • Stakeholder Engagement.
  • Recipients of Business Analysis Services.
  • Categories of Stakeholder.
  • Components of a Business Perspective.
  • Approach.
  • CATWOE - Corner Shop and Public Lending Library.
  • Root Definition.
  • Identifying Conflicts.
  • Analysing Stakeholders.
  • Stakeholder Responsibilities.

Module 3: Analysing the Current State

  • Investigative Techniques.
  • Interviews and Interview Lifecycle.
  • Workshops and Workshop Lifecycle.
  • Observation.
  • Scenario Analysis.
  • Document Analysis.
  • Surveys/Questionnaires.
  • Identify an Appropriate Technique.
  • Customer Journey Map.
  • Rich Pictures.
  • Elements of a Rich Picture.
  • Empathy Mapping and Mind Maps.

Module 4: Establishing the Target State

  • Conceptual Business Activity Model.
  • Approach to Business Activity Modelling.
  • Benefits of BAM.
  • Corner Shop.
  • Identifying Activities.
  • Public Lending Library.
  • Building the Business Activity Model.
  • Library Business Activity Model.
  • Some Common Errors in BAM.
  • Building Consensus by Resolving Conflicts.
  • Consensus BAM Rationale.
  • When – Business Events.
  • Improvements to the Business System.
  • Identifying areas of concern (BAM).
  • TOM and POPITTM 
  • Target Operating Model.

Module 5: Designing and Defining the Solution

  • Design Thinking.
  • Divergent and Convergent Thinking.
  • Gap Analysis Process.
  • POPIT™ and Gap Analysis.
  • Identify the Areas of Feasibility Assessment.

Module 6: Developing a Business Case

  • Structure of a Business Case.
  • Categories of Costs and Benefits.
  • Analysis of Costs and Benefits.
  • Risk Assessment.
  • Risk Management Process.
  • Risk Areas.
  • Risk Analysis.
  • Investment Appraisal.
  • Investment and Appraisal Techniques.
  • Payback.
  • Payback and Risk.
  • Discounted Cash Flow and Net Present Value.
  • Impact Assessment.
  • Business Case within the Business Change Lifecycle
  • Alignment.
  • Definition.
  • Design.
  • Implementation.
  • Realisation.

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Who should attend this BCS Certificate in Business Analysis Practice Course?

This Business Analysis Certification is designed for individuals who are keen to develop a comprehensive understanding of the principles and techniques of Business Analysis. It benefits a wide range of professionals from this course, including:

  • Business Analysts.
  • Project Managers.
  • Change Managers.
  • Product Owners and Product Managers.
  • Quality Assurance Professionals.
  • Requirements Engineers.
  • Systems Analysts.

Prerequisites of the BCS Certificate in Business Analysis Practice Course

This Business Analysis Certification Course demands no formal prerequisite. However, a basic understanding of business concepts and terminology might help delegates move forward with the course.

BCS Certificate in Business Analysis Practice Course Overview

The Business Analysis Courses provide the relevant knowledge and skills of professionals seeking to grow in their careers. In the highly competitive business environment, effective systems identification, crafting of strategies including people management are instrumental. This course teaches participants how to evaluate and login to business operations, indicate the solutions and understand the stakeholder positions.

Proficiency in Business Analysis is a key requirement for those who intend to reach the upper levels in their career to add value and improve their organisation. Business Analysts, Project Managers, and all those who participate in making decisions and developing strategies can be on the good side of mastering these talents. Organisations like this have more and more data-driven insights and the highest standards for processes, so they need people with Business Analysis skills even more.

Within this 3-day Business Analysis Course, the training participants are taught the know-how of strategic analysis and how to check the business systems of an organisation. It lets them recommend possible business betterment and be a structured approach to problem-solving. By finishing this course one can diversify opportunities for jobs and career development in the field.

Course Objectives

  • To equip participants with essential skills in Business Analysis, including the ability to identify and model business activities.
  • To provide comprehensive training in analysing stakeholder perspectives and developing effective business strategies.
  • To teach strategic analysis techniques that enable professionals to make informed decisions.
  • To empower participants to investigate and improve an organisation's business systems.
  • To enable delegates to identify potential solutions and recommendations for enhancing business processes.
  • To prepare individuals for career advancement opportunities by offering valuable certification in Business Analysis Practice.

Upon completion of this course, delegates will emerge with a thorough understanding of business analysis methodologies and techniques, empowering them to drive strategic decision-making and organisational success.

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What’s included in this BCS Certificate in Business Analysis Practice Course?

  • BCS Certificate in Business Analysis Practice Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Certificate in Business Analysis Practice Certificate.
  • Digital Delegate Pack.

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Official BCS Certificate Business Analysis Practice Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants' understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individual's knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks  
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Practitioner Certificate in Enterprise and Solution Architecture Exam

BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course Outline

Domain 1: Architecture Domains and Frameworks

  • Role of Architecture in an Organisation
  • Different Architecture Domains and the Relationships Between Them
  • Key Architecture Frameworks
  • How Industry Standards are Relevant to Architecture?

Domain 2: Architecture and the Organisation

  • Role of Architecture to Other Business Areas
  • Discuss Use of the Business Change Lifecycle as an Input for Architecture
  • Business Needs and the Intended Solution

Domain 3: Professionalism in Architecture

  • Compliance with Professional Standards
  • Types of Stakeholders
  • Explain Specific Stakeholder Needs
  • Discuss How to Influence Others
  • Apply a Practical Customer Focus
  • Roles and Dynamics of a Successful Team
  • Social, Ethical and Economic Concerns to the Role of an Architect

Domain 4: Corporate Governance

  • Corporate Governance and the Impact it has on the Role of an Architect
  • Discuss Key Architecture Governance Concepts, Roles, and Artefacts
  • Explain the Importance of Risk Management to the Role of an Architect

Domain 5: Architectural Process, Tools, and Vision          

  • Practical Application of the Solution Architecture Framework
  • Three Varieties of the Software Development Lifecycle (SDLC)
  • Design of a Target Solution Architecture
  • Use of Common Architecture Models
  • Use of Common Information Systems Modelling Techniques
  • Different Types of Business Requirements
  • Explain a Method of Preparing a Gap Analysis
  • Business Case for Presentation

Domain 6: Quality Assurance

  • Use of a Range of Quality Assurance Tools or Techniques
  • Principle of Separation of Concerns (Soc)
  • Explain Change Management Tools and Processes
  • Opportunities for Continuous Improvement

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Who should attend this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

The BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course is intended for professionals who want to deepen their understanding and skills in the field of Enterprise and Solution Architecture. This Business Analysis Certification is particularly beneficial for:

  • Enterprise Architects
  • Solution Architects
  • IT Architects
  • Business Architects
  • System Designers
  • Technical Leads
  • IT Managers
  • Project Managers

Prerequisites of the BCS Practitioner Certificate in Enterprise and Solution Architecture Course

Delegates must possess either the BCS Intermediate Certificate in Enterprise and Solutions Architecture or the new BCS Foundation Certificate in Architecture Concepts and Domains to attend this course.

BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course Overview

Enterprise Architecture (EA) serves as the blueprint for how an organisation structures its Information Technology (IT) to align with business goals, enabling strategic planning and decision-making. On the other hand, Solution Architecture (SA) is more focused on designing and implementing individual projects or solutions within the broader Enterprise Architecture. Together, Enterprise and Solution Architecture are critical disciplines for any organization that relies on IT to achieve its business goals.

The BCS Practitioner Certificate in Enterprise and Solution Architecture Course is designed for professionals who aspire to become enterprise or solution architects, as well as professionals in related fields, such as IT management, systems engineering, and software development. By mastering this course, professionals can gain the skills and knowledge necessary to make a significant contribution to their organizations and advance their careers in the IT industry.

This 2-day Business Analysis Certification prepares you for the Practitioner Certificate in Enterprise and Solution Architecture Exam, which upon completion provides the BCS Practitioner Certificate. This allows holders to demonstrate their skill and expertise in using a range of concepts, approaches and techniques for Enterprise and Solution Architecture.

Course Objectives

  • To provide a thorough understanding of core concepts and methodologies used in Enterprise and Solution Architecture
  • To equip learners with the practical skills necessary to design and implement effective architectural solutions
  • To learn about Applications and Infrastructure Architecture
  • To enhance delegates’ knowledge of key frameworks and standards used in the architectural domain
  • To provide a foundation for communicating and collaborating effectively with stakeholders and other key personnel involved in architectural projects

After successfully completing this Business Analysis Training, delegates will receive the BCS Practitioner Certificate in Enterprise and Solution Architecture, demonstrating their proficiency in enterprise and solution architecture principles and practices. This internationally recognised qualification will enhance their professional credentials and widen career opportunities in the IT industry.

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What’s included in this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

  • BCS Practitioner Certificate in Enterprise and Solution Architecture Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Enterprise and Solution Architecture Certificate
  • Digital Delegate Pack   

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BCS Practitioner Certificate in Enterprise and Solution Architecture Exam Information

The BCS Practitioner Certificate in Enterprise and Solution Architecture Exam assesses professionals' understanding and proficiency in enterprise and solution architecture principles and practices. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (10 days)

Online Self-paced (80 hours)

Official BCS International Diploma in Business Analysis Exams

BCS International Diploma in Business Analysis Outline

BCS Core modules you must pass both:

BCS Knowledge based modules, you must pass one of these:

BCS Practitioner Modules, you must pass one of these:

BCS Oral Preparation Workshop - Exam to be booked separately

After you have taken and passed 2 Core modules, 1 Knowledge based module, 1 Practitioner module & BCS Oral Preparation Workshop you are then ready to take the Oral Exam.

After you have taken the Oral Preparation Workshop, you're required to book the actual oral exam through the BCS Portal.

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Who should attend this BCS International Diploma in Business Analysis Course?

The BCS International Diploma in Business Analysis Training Course is a comprehensive course that equips individuals with advanced Business Analysis skills. The professions who will benefit the most from this course are:

  • Business Analysts.
  • Project Managers.
  • Product Managers.
  • System Analysts.
  • Process Improvement Specialists.
  • Management Professionals.
  • Business Change Members.

Prerequisites of the BCS International Diploma in Business Analysis Course

Although there are no fixed set of prerequisites for the course, there are certain eligibility criteria that the delegates must adhere to. For registering in such Business Analsis Courses, the candidates typically need:

  • Work experience, ideally in a business field.
  • Prior Business Analysis experience.
  • Basic IT and systems knowledge.
  • Proficiency in the instruction language, usually English.
  • Possibly, the BCS Business Analysis Foundation Certificate.

BCS International Diploma in Business Analysis Overview

The (BCS) International Diploma in Business Analysis Certification is a widely accepted qualification that backs the skillsets and proficiency of business analysts in dealing with organisations’ needs and business requirements. This business analysis course covers the fundamental concepts in a comprehensive way for professionals to grasp, and they will have the essential tools to perform efficiently in their respective fields, and as they apply these skills to their organization, they can bring new business solutions that are well defined and implementable.

Companies presently experience the need for well-positioned business analysts on a par with ever before. The BCS International Certificate of proficiency in Business Analysis Currency is intended for individuals who are planning on augmenting their CVs in business analysis, project management, business process development, and enterprise architecture. They can stay one step ahead of their competitors, advance their careers, and thus become a crucial link in the successful industry representatives.

The intensive course of Business Analysis Training lasts 10 days during which students will study practical aspects of Business Analysis, namely requirements engineering, business change, business finance, and business architecture. They will see their mentors in action, participate in case studies and application practices, and also exploit the available resources, equipping them to face and navigate the complexities and challenges of Business Analysis in the present high-paced business world.

Course Objectives

  • To provide delegates with a comprehensive understanding of Business Analysis principles and practices.
  • To effectively manage stakeholders and their expectations throughout the Business Analysis process.
  • To equip delegates with the knowledge and skills required to excel in Business Analysis roles and contribute to organisational success.
  • To offer practical insights and hands-on experience in analysing and solving real-world business problems.
  • To ensure that delegates are well-prepared to pass the BCS Business Analysis Diploma exams and earn their certification.
  • To design and evaluate potential business solutions to address identified business needs.

 Once the course is successfully completed, they will hold globally recognised business analysis certificate which will provide them not only a confidence boost but also skills necessary for a successful professional life as great business analysts.

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What's included in the BCS Business Analysis Diploma in Business Analysis Training Course?

  • BCS Business Analysis Diploma in Business Analysis Examination.
  • World-Class Training Sessions from Experienced Instructors.
  • BCS Business Analysis Diploma in Business Analysis Certificate.
  • Digital Delegate Pack.

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BCS International Diploma In Business Analysis Examination Information

Two Core Modules to pass:

  • BCS Certificate in Business Analysis Practice
  • BCS Certificate in Requirements Engineering

One Knowledge Based Module:

  • BCS Certificate in Commercial Awareness
  • BCS Foundation Certificate in Business Analysis
  • BCS Foundation Certificate in Organisational Behaviour
  • BCS Foundation Certificate in Business Change
  • BCS Foundation Certificate in IS Project Management

One Practitioner Module:

  • ​BCS Certificate in Modelling Business Processes
  • BCS Practitioner Certificate in Benefits Management and Business Acceptance

Please note there are 3 other practitioner modules which you can take, however, The Knowledge Academy do not have these courses.

  • BCS System Modelling Techniques
  • BCS System Development Essentials
  • BCS Data Management Essentials

BCS Core Modules:

BCS Certificate in Business Analysis Practice Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 52/80
  • Calculators: Calculators cannot be used during this examination

BCS Certificate in Requirements Engineering Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 50/80
  • Calculators: Calculators cannot be used during this examination

BCS Knowledge Based Modules

BCS Foundation Certificate in Organisational Behaviour

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Analysis Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Change Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in IS Project Management Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Practitioner Modules

BCS Practitioner Certificate in Modelling Business Processes Examination

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 50/80
  • Calculators: Calculators cannot be used during this examination

BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination Information

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes + 15 Minutes Reading Time
  • Supervised: Yes
  • Open Book: Yes
  • Pass Mark: 50%
  • Calculators: Calculators cannot be used during this examination

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Certificate in Requirements Engineering Exam

BCS Practitioner Certificate in Requirements Engineering Course Outline

Module 1: Define Requirements Approach and Project Scope

  • What is a Requirement?
  • Requirements Engineering Framework
  • Rationale for Requirements Engineering
  • Requirements and Business as Usual
  • Origin of Requirements
  • Planning Your Approach
  • Definition of a Project
  • Business Inputs to Requirements
  • Business Case
  • Terms of Reference (ToR)
  • Project Initiation Document (PID)
  • Common Problems
  • Origin of Errors
  • Correction Cost

Module 2: Elicit Requirements

  • Knowledge Types
  • Knowledge Types: Tacit
  • Knowledge Types: Tacit Vs Explicit
  • Tacit to Explicit Knowledge
  • Elicitation Techniques
  • Interviews
  • Interview Lifecycle
  • Workshops
  • Workshop Lifecycle
  • Observation
  • Scenario Analysis
  • Document Analysis
  • Identify an Appropriate Technique

Module 3: Record Requirements

  • Categories of Requirement
  • Hierarchy of Requirements
  • Business Objectives to Solution Delivery
  • Business: General Requirements
  • Business: Technical Requirements
  • Solution Requirements
  • Solution: Functional Requirements
  • Functional Requirement Examples
  • Solution: Non-Functional Requirements (NFR)
  • Uncovering Non-Functional Requirements
  • Why Document?
  • Documentation Styles
  • Characteristics to Document
  • User Stories
  • User Story Characteristics

Module 4: Build Models and Prototypes to Represent the Requirements

  • Modelling the Business Context for IT Systems
  • Purpose of Modelling Requirements
  • Modelling Functionality and Data
  • What is a Use Case?
  • Use Cases
  • Use Case Diagram Levels
  • Actors and the System Boundary
  • Use Case Notation
  • ‘Include’ Relationship
  • ‘Extend’ Relationship
  • Reminder: Use Case Diagram
  • Individual Use Case Documentation
  • Use Case Description: Elements
  • Use Case Description Template
  • Use Case Description Example
  • Main and Alternate Flows
  • Column/Table Use Case Format
  • Modelling Data
  • Why Model Data?
  • Class Diagrams
  • Class     
  • Attributes
  • Multiplicity of the Association
  • Reading the Class Model
  • Modelling Requirements
  • Requirements Supported
  • CRUD Matrix
  • CRUD Matrix – Cross Checking
  • Prototyping
  • Prototyping Requirements
  • Types of Prototype

Module 5: Collaborate and Communicate with Stakeholders to Clarify Requirements

  • What is a Stakeholder?
  • Stakeholders Involved in RE
  • Reviews
  • During the Review
  • Post – Review
  • Agile Validation
  • Business Requirements Documents

Module 6: Analyse, Prioritise, and Assure the Quality of Requirements

  • Analysis in Context
  • Requirements, Not Solutions
  • Poorly Expressed Requirements
  • Business Rules
  • Quality Checklist
  • INVEST
  • Slicing Requirements
  • Feasibility
  • Testability
  • Overlaps and Duplication
  • Conflicts
  • Ambiguity
  • Structuring Requirements
  • Priority (MoSCoW)

Module 7: Conduct User Analysis and Profiling

  • User Role Analysis
  • Personas
  • Customer Journey Map

Module 8: Requirements Management and Traceability

  • Requirements Management
  • Fundamentals for Management
  • Baselining and Version Control
  • Change Control
  • Sources of Change
  • Traceability

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Who should attend the BCS Practitioner Certificate in Requirements Engineering Course?

Business Analysis Courses are designed for individuals involved in or aspiring to be involved in Requirements Engineering within Information Technology (IT) and Software Development. This Business Analysis Certification is typically beneficial for the following professionals:

  • Business Analysts
  • Systems Analysts
  • Software Engineers
  • Project Managers
  • Enterprise Architects
  • Solution Architects
  • IT Consultants

Prerequisites of the BCS Practitioner Certificate in Requirements Engineering Course

This Business Analysis Course doesn't mandate specific prerequisites. However, it's beneficial for participants to have some understanding of IT and business environments, as well as basic familiarity with projects.

BCS Practitioner Certificate in Requirements Engineering Course Overview

Requirements Engineering is the foundation of successful software development projects. It involves understanding stakeholder needs, defining clear and concise requirements, and ensuring they are met throughout the development lifecycle. A well-defined set of requirements can prevent project failures, reduce costs, and increase stakeholder satisfaction.

Proficiency in Requirements Engineering is essential for Business Analysts, Project Managers, Systems Analysts, Product Owners, and anyone involved in software development or business change initiatives. By mastering Requirements Engineering techniques, professionals can ensure that projects are built on a solid foundation of clear and well-understood requirements.

This comprehensive 3-day Business Analysis Training will equip delegates with the knowledge and skills to effectively elicit, analyse, model, and manage requirements. Delegates will gain practical experience with requirements engineering techniques and tools through lectures, discussions, and exercises through this Business Analysis Course.

Course Objectives

  • To understand the fundamental concept of requirements and their significance in business and IT solutions
  • To learn how to effectively record and manage requirements using structured approaches
  • To gain proficiency in creating and utilising class diagrams for requirements analysis
  • To apply business rules and quality checklists to ensure the robustness of requirements
  • To manage correction costs efficiently while validating and refining requirements
  • To become skilled at modelling data for comprehensive requirements engineering

At the end of this Business Analysis Training Course, delegates will be able to implement various critical concepts, including understanding the essence of requirements, recording them effectively, utilising class diagrams, implementing business rules, adhering to quality checklists, managing correction costs, and proficiently modeling data.

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What’s included in the BCS Practitioner Certificate in Requirements Engineering Course?

  • BCS Practitioner Certificate in Requirements Engineering Examination
  • World-class training sessions from Experienced Instructors
  • BCS Practitioner Certificate in Requirements Engineering Certificate
  • Digital Delegate pack 

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BCS Certificate in Requirements Engineering Exam Information

The BCS Certificate in Requirements Engineering Exam assesses participants' understanding of requirements engineering principles and practices. This BCS Certificate in Requirements Engineering exam is formatted in the following way: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Foundation Certificate in Agile Exam

BCS Foundation Certificate in Agile Course Outline

This course will include the following topics

Module 1: Why Agile?

  • Introduction to Agile
  • Linear Development Approach
  • VUCA Environment
  • Origins of Agile
  • Agile Manifesto and its Principles
  • Pillars of Scrum

Module 2: Individuals and their Interactions Over Processes and Tools

  • Ways to Undermine Agile Team Performance
  • Agile Team Performance
  • Team Motivation and Self-Organising Autonomous Teams
  • How to do Agile Teams Interact?

Module 3: Working Software Over Comprehensive Documentation

  • Working Software
  • Agile Project Management for Non-Software Projects
  • Seven Wastes of Lean Apply to Software

Module 4: Customer Collaboration Over Contract Negotiation

  • Agile Team’s Relationship with Its Customers
  • How do Agile Teams Use Time Boxes and Iterations?
  • Product Owner Role and their Responsibilities

Module 5: Responding to Change Over Following a Plan

  • Agile Teams Respond to Change 
  • How do Agile Teams Recognise?
  • Different Levels of Planning

Module 6: Agile Mindset

  • Servant Leadership
  • Cross Functional and Self Organising
  • Agile Team Transparency
  • Maximising the Amount of Work Not Done
  • Agile Teams Maintain Sustainable Pace
  • Critical Factors in Creating Motivated Teams
  • Psychological Safety for High Performing Teams
  • Incremental and Iterative Delivery

Module 7: Roles in Agile Teams

  • Three Scrum Roles
  • Roles Outside the Scrum Team

Module 8: Common Agile Practices

  • Team Leadership and Organisation
  • Requirements
  • Estimation
  • Software Development

Module 9: Agile in Practice

  • Agile Approaches
  • Scaling Method
  • Metrics to Become a Healthy Agile Team

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Who should attend this BCS Foundation Certificate in Agile Course?

The BCS Foundation Certificate in Agile course is tailored for individuals who are involved in, or aiming to be involved in, Agile projects and methodologies. 

A few of the professionals who will benefit from this course are:

  • Aspiring Agile Practitioners
  • Project Managers
  • Business Analysts
  • Software Developers and Testers
  • Scrum Masters and Product Owners
  • Change Managers
  • IT and Business Managers
  • Quality Assurance Professionals

Prerequisites of this BCS Foundation Certificate in Agile Course

There are no formal prerequisites for this BCS Foundation Certificate in Agile Course. However, a basic familiarity with Project Management and Software Development concepts can be beneficial.

BCS Foundation Certificate in Agile Course Overview

Agile is a methodology which is based on certain key principles and practices dealing with software application development that are based on the collaborative effort of self-organized cross-functional teams. It supports adaptive planning, evolving beyond the current limitations, an early implementation process, continuous improvement, and equally, stimulates swift and adaptive remedies to the ever-changing problems.

Proficiency in agile methodologies should indeed become a standard for people who are interested in fast-paced, cooperative work. This course is specially designed for agile project manager, software developers, business analysts, and all such professionals who are directly or indirectly involved in any projects delivery, and they certainly require to learn this course in order to expedite their agility, efficiency, and overall projects successfulness.

This 2-day Business Analysis course is supposed to be launch pad for delegates to delve deeper into the nuances and uses of Agile. The intention, in turn, is to help the participants develop a firm grasp of key Agile methodologies, frameworks, and techniques.

Course Objectives

  • To provide a solid understanding of the fundamental principles and practices underlying Agile methodologies
  • To equip learners with the knowledge and skills required to work effectively within an Agile team
  • To foster an understanding of how to apply Agile principles to deliver value and improve project outcomes.
  • To enhance communication and collaboration skills, which are essential for successful Agile projects
  • To provide insight into how to manage and cope with change in an Agile environment

Upon completion of this Business Analysis Training course, delegates will have strong Agile concepts and techniques that will help contribute in an Agile environment. Has certified the training, people will have the readily recognized BCS Foundation Certificate in Agile and will prove to be the valued contributors to teams and organizations implementing agile methodologies.

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What’s included in this BCS Foundation Certificate in Agile Course?

  • BCS Foundation Certificate in Agile Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Agile Certificate 
  • Digital Delegate Pack 

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BCS Foundation Certificate in Agile Exam Information

The BCS Foundation Certificate in Agile Examination assesses participants' understanding of foundational principles and practices of Agile methodologies. This certification focuses on evaluating an individual's knowledge of Agile concepts and techniques used in delivering value and managing projects in an Agile environment. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book 

Show moredown

accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Certificate in Modelling Business Processes Exam

BCS Practitioner Certificate in Modelling Business Processes Training Course Outline

The content of this Business Analysis Training Course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.

Module 1: Context for Business Process Modelling

  • Business Systems and IT Systems
  • Some Definitions of ‘Process’
  • Processes
  • Why Model Business Processes?
  • Mapping Vs Modelling
  • Role of IT in Businesses
  • Approaches to Business Process Modelling
  • Hierarchy of Business Processes
  • Process Levels
  • Functional View of an Enterprise
  • Functional Vs Process View
  • Advantages of Process View
  • Organisation Chart View of an Enterprise
  • Process View

Module 2: Modelling at Enterprise Level

  • Enterprise View of Process Hierarchy
  • Map Before Model
  • SIPOC View of the Enterprise
  • Harmon Model of the Organisation
  • Enterprise View of Business Process SIPOC
  • Core Operation – Home Cinema Example
  • Supporting Processes
  • At Home Cinema – Process Map
  • Enterprise Level Process Model
  • Value Proposition
  • Relationship and Image Aspects
  • Porter’s Value Chain
  • Porter’s Value Chain– Manufacturing Example
  • Manufacturing Value Chain to Manufacturing Process Map
  • Porter’s Value Chain– Manufacturing Example
  • Value Chain for Service Enterprises

Module 3: Modelling at the Event-Response Level

  • Event-Response View of Process Hierarchy
  • Process Elements
  • Actors
  • Business Rules
  • Customer
  • Business Events
  • Process Elements Examples
  • Process Elements Example– Alternate View
  • Business Process Modelling Technique
  • Process Dependency Vs Process Flow
  • Why Model Business Processes?
  • Process Modelling Notations
  • BPMN
  • UML Activity Diagrams
  • Notation-Swim Lanes
  • Notation-Start
  • Notation-Tasks
  • What is a Task?
  • Identifying Tasks
  • Notation
    • Flows
    • Decisions
    • Merges
    • Forks and Joins
    • Finish
  • UML Notation - Reminder
  • Purpose of Measuring Process Performance
  • Measuring Processes
  • Timelines
  • Process Management

Module 4: Modelling at the Actor-Task Level

  • Actor-Task View of Process Hierarchy
  • What is a Task?
  • Task Analysis
  • Example Task Narrative for at Home Cinema
  • Example Task Description for Take Payment Task
  • Documenting Business Rules
  • Task Performance Measures
  • Documenting the Steps of a Task
  • Task Steps Shown as Activity Diagram
  • Use Case Descriptions
    • Header
    • Flows
  • Structured English Conventions and Constructs
  • DOWHILE Vs DOUNTIL
  • Task Steps Shown Using Structured English

Module 5: Improving Business Processes

  • Identifying Process Problems
  • Possible Process Flow Problems
  • Potential Process Flow Improvements
  • Robotic Process Automation (RPA) in Process Improvement
  • Unsatisfactory Performance
  • Challenging Business Rules
  • Task Analysis
  • Typical NVAs
  • Scenario Analysis
  • Challenging Assumptions
  • RPA Key Benefits
  • Alternative Approaches to Change
  • Importance of Overall View
  • Modelling the To-Be Processes
  • Gap Analysis - Identifying IT System Requirements
  • Gap Analysis – the COTS Approach

Module 6: Managing and Implementing Change

  • Gap Analysis
  • Taking a Holistic Approach
  • POPIT
  • How POPIT Helps?
  • Implementing Business Change
  • Pros and Cons

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Who should attend the BCS Practitioner Certificate in Modelling Business Processes Training Course?

The BCS Certificate in Modelling Business Processes Course is designed for individuals who are involved in or interested in the field of business process modelling  and management. This Business Analysis Course is particularly beneficial for the following professionals:

  • Business Analysts
  • Systems Analysts
  • Process Analysts
  • Process Improvement Specialists
  • Business Process Managers
  • Quality Assurance Professionals
  • Operations Managers

Prerequisites of the BCS Practitioner Certificate in Modelling Business Processes Training Course

There are no formal prerequisites for attending this BCS Certificate in Modelling Business Processes Course. However, a basic understanding of business operations would be beneficial.

BCS Practitioner Certificate in Modelling Business Processes Course Overview

Business Process Modelling is crucial for those involved in fields like project management, business analysis, and process improvement. It involves graphically representing business processes to identify inefficiencies, improve workflow, and facilitate stakeholder communication. Organisations can streamline operations, enhance customer satisfaction, and achieve strategic goals by understanding and applying business process modelling techniques.

Proficiency in business process modelling is essential for Business Analysts, Process Architects, Project Managers, Business Change Managers, and anyone involved in optimising organisational processes. Professionals can effectively visualise, analyse, and improve business processes by mastering business process modelling techniques, contributing to organisational efficiency and success.

The 2-day training on Business Analysis comprehensively covers all the essential topics, enabling delegates to develop a thorough understanding of modelling business processes. Throughout the training, participants will delve into various aspects, including the context for business process modelling, process levels, implementing business change, outline process mapping, business events, potential process flow improvements, and more.

Course Objectives

  • To evaluate the role of IT, including Robotic Process Automation (RPA), in process improvement
  • To manage and implement change in business processes
  • To understand the fundamental concepts of business process modelling and its role in organisational improvement
  • To identify and analyse business processes using various modelling techniques
  • To communicate business process models effectively to stakeholders
  • Identify areas for process improvements and rank opportunities for better results.

Upon completing theBCS Practitioner Certificate in Modelling Business Processes Training Course, delegates will have acquired the skills and knowledge to proficiently analyse and model business processes across various levels, including enterprise-wide, event-response, and actor-task levels.

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What’s included in the BCS Practitioner Certificate in Modelling Business Processes Training Course?

  • BCS Practitioner Certificate in Modelling Business Processes Examination 
  • World-class training sessions from Experienced Instructors 
  • BCS Certificate in Modelling Business Processes Certificate 
  • Digital Delegate Pack

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BCS Practitioner Certificate in Modelling Business Processes Exam Information

The BCS Practitioner Certificate in Modelling Business Processes is designed for those who wish to gain understanding of a range of business process modelling and analysis techniques, know how they are used, and identify when to use them. This BCS Practitioner Certificate in Modelling Business Processes Exam is formatted in the following way: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (1 days)

Online Self-paced (8 hours)

BCS Business Analysis Diploma Oral Preparation Workshop Exam

Business Analysis Diploma Oral Preparation Workshop

The course revisits the essential content from the core modules and the specialist modules.

Domain 1: Business Context

  • Rationale for Business Analysis
  • Holistic View of a Business System
  • Competencies of a Business Analyst
  • Professionalism in Business Analysis
  • Business Environment Analysis
  • SWOT Analysis
  • Business Performance Measurement
  • Business Analysis within the Lifecycle for Business Change

Domain 2: Business Analysis Techniques

  • Investigating and Documenting Business Situations
  • Stakeholder Analysis
  • Modelling Business Activities
  • Business Events
  • Business Rules
  • Gap Analysis

Domain 3: Business Case Development

  • Rationale for Making a Business Case
  • Contents of a Business Case
  • Options
  • Financial Case
  • Investment Appraisal Techniques
  • Risk Analysis
  • Impact Analysis
  • Lifecycle for the Business Case

Domain 4: Requirements Definition

  • Requirements Engineering
  • Requirements Elicitation
  • Requirements Analysis
  • Requirements Validation

Domain 5: Requirements Management and Documentation

  • Requirements Management
  • Change Control
  • Version Control
  • Tools in Requirements Management
  • Types of Requirements
  • Legal Issues and Business Analysis
  • Documenting Requirements
  • Requirements Modelling

Domain 6: Practitioner Specialism

  • Relevance to the Business Analyst Role
  • Relevance of the Module to an Organisation
  • Description of the Module

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Who should attend this BCS Business Analysis Diploma Oral Preparation Workshop?  

The BCS Business Analysis Diploma Oral Preparation Workshop is a pivotal course tailored for candidates approaching their final oral examination as a part of the BCS Business Analysis Diploma. This workshop can be beneficial for professionals, including:

  • BCS Diploma Candidates
  • Process Improvement Specialists
  • Business Analysts
  • Business and IT Professionals
  • Project and Change Managers
  • Business Consultants
  • Business Stakeholders

Prerequisites of the BCS Business Analysis Diploma Oral Preparation Workshop

To register in the BCS Business Analysis Diploma Oral Preparation Workshop, delegates must meet specific criteria. They should have already passed the written examinations required for the BCS Business Analysis Diploma and be in the process of preparing for the oral examination. Having a solid understanding of the BCS Business Analysis syllabus is also advantageous for delegates as it will facilitate their participation in the workshop.

Business Analysis Diploma Oral Preparation Workshop Overview

BCS Business Analysis Diploma Oral Preparation Workshop includes analysis activities, such as uncovering and documenting the requirements, modeling business processes, and stakeholder management to name a few.

Proficiency at business analytics remains a crucial requirement for people who work in in enterprise architecture, project management, or business process enhancement.

  • To provide delegates with a clear understanding of the BCS International Diploma in Business Analysis and the role of the oral examination within it.
  • To familiarise delegates with the expectations and assessment criteria of the oral exam.
  • To offer guidance on effective preparation strategies for the oral examination.
  • To provide delegates with practical experience in tackling sample oral questions.
  • To improve delegates' confidence and competence in articulating their knowledge and skills during the oral assessment.
  • To equip delegates with the knowledge and resources necessary to excel in the oral component of the BCS International Diploma in Business Analysis.

At the end of this workshop, the participants will be equipped with the power to face the exam session with confidence and improve their chances of landing the prestigious certification.

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What’s included in the BCS Business Analysis Diploma Oral Preparation Workshop?

  • BCS Business Analysis Diploma Oral Preparation Workshop Examination
  • World-class training sessions from Experienced Instructors
  • BCS Business Analysis Diploma Oral Preparation Workshop Certificate
  • Digital Delegate Pack 

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Business Analysis Diploma Oral Preparation Workshop Exam information

This is a workshop designed to specifically prepare delegates for the BCS International Diploma in Business Analysis Oral Examination. The details of this Business Analysis Diploma Oral exam are as follows: 

  • Question Type: Scenario based  
  • Duration: 50 Minutes  
  • Exam Type: Oral 
  • Examiners: Conducted by 2 examiners

PLEASE NOTE: The exam related to this course is not included within the price of this course and must be booked separately 

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Foundation Certificate in Business Analysis Exam

BCS Foundation Certificate in Business Analysis Course Outline

This course covers the following key areas, which on completion, delegates will be able to demonstrate exceptional knowledge and understanding:

Module 1: Introduction to Business Analysis

  • What is Business Analysis?
  • Development of Business Analysis
  • Scope of Business Analysis Work
  • Principles of Business Analysis
  • Role and Responsibilities of a Business Analyst
  • Variants of the Business Analyst Role

Module 2: Competencies of a Business Analyst

  • T-Shaped Professional
  • Ways of Developing the Competencies

Module 3: Strategic Context for Business Analysis

  • What is Strategy?
  • Business Analysis and Strategic Context
  • Adaptive Strategy Development
  • Linear Strategy Development
  • Hybrid Strategy Development
  • Understanding the Strategic Context
  • PESTLE
  • VMOST
  • VMOST and the Core Building Blocks for the Strategic Context
  • Performance Measurement
  • Critical Success Factors (CSF)
  • Key Performance Indicators (KPI’s)
  • Performance Measurement and VMOST
  • SWOT Analysis
  • Strategy Execution 
  • Business Model Canvas
  • POPITTM 

Module 4: Introduction to Business Analysis Service Framework

  • Business Analysis Service Framework
  • Strategic Context for the BA Service
  • Recipients of Business Analysis Services

Module 5: Investigating the Business Situation

  • Investigating the Business Situation
  • Investigation Techniques
  • Recording a Business Situation
  • Applicability of Investigation Techniques

Module 6: Analysing and Managing Stakeholders

  • Stakeholder
  • Categories of Stakeholder
  • Analysing Stakeholders
  • Describing Stakeholder Responsibilities

Module 7:  Improving Business Services and Processes

  • Business Process Hierarchy
  • Reasons for Modelling Value Streams and Business Processes
  • Techniques Used at the Enterprise Level
  • Value Chain Analysis (Porter)
  • Aspects of the Event Response Level
  • UML Activity Models
  • Analysis Considerations at Actor-task Level
  • Analysing as-is Process Models
  • Generic Approaches to Improving Business Processes
  • Purpose of Customer Journey Maps

Module 8: Defining the Solution

  • Gap Analysis Process
  • POPIT™ and Gap Analysis
  • Formulating Options
  • Types of Options
  • Design Thinking
  • Divergent and Convergent Thinking

Module 9: Making the Business Case

  • Business Case in the Project Lifecycle
  • Identify the Areas of Feasibility Assessment
  • PESTLE for Feasibility Assessment
  • Structure of a Business Case
  • Analysis of Costs and Benefits
  • Impact Assessment
  • Risk Assessment
  • Business Case within an Agile Context
  • CARDI Log
  • Investment Appraisal
  • Investment and Appraisal Techniques
  • Payback
  • Payback and Risk – Time Value of Money
  • Discounted Cash Flow
  • Internal Rate of Return

Module 10: Establishing the Requirements

  • Importance of Requirements
  • Requirements Engineering Framework
  • Actors in Requirements Engineering
  • Types of Requirements
  • Other Types of Requirements
  • Hierarchy of Requirements
  • Requirements Elicitation
  • Tacit Knowledge
  • Requirements Analysis
  • Elements of Requirements Analysis
  • Business Rules
  • Requirement Filters
  • INVEST
  • MoSCoW

Module 11: Documenting and Modelling Requirements

  • Documenting and Managing Requirements
  • Importance of Documentation
  • Documentation Styles
  • Requirements Catalogue
  • User Stories
  • Documentation Styles – User Stories
  • Use Case Diagram
  • Context Diagram
  • Use Case Description
  • Modelling Data Requirements
  • Class Model
  • Product Backlog in an Agile Environment
  • Business Requirements Document

Module 12: Validating and Managing Requirements

  • Requirements Engineering Framework
  • Requirements Validation
    • Formal
    • Agile
  • Requirements Management
    • Traceability
    • Change Control

Module 13: Delivering the Requirements

  • Delivery Lifecycles  
    • Waterfall
    • ‘V’ Model
    • Incremental
    • Iterative lifecycle (Agile)
  • Advantages and Disadvantages of the Lifecycles

Module 14: Delivering the Business Solution

  • People at the Heart of Business Change Design and Development
  • POPIT Perspective
  • BA Role in Design and Development
  • Implementation - Business Readiness Assessment
  • Business Readiness Assessment (Mckinsey 7S Framework)
  • Business Readiness Assessment (CPPOLDAT)
  • Considering Migration and Transition
  • Human Response to Change
  • Responses to Change SARAH
  • Realisation Stage
  • Benefits Management Process
  • Benefits Plan
  • Benefits Dependency Network
  • Benefits Review
  • Scheduled Reviews
  • Unscheduled Reviews
  • Benefits Realisation Report

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Who should attend this BCS Foundation Certificate in Business Analysis Course?

The BCS Foundation Certificate in Business Analysis Course is suitable for a wide range of professionals and individuals who are interested in gaining foundational knowledge and skills in Business Analysis. This BCS Training is particularly relevant for the following professionals:

  • Aspiring Business Analysts
  • Entry-level Business Analysts
  • Business Consultants
  • Business Change Managers
  • Systems Analysts
  • Project Managers
  • Quality Assurance Professionals
  • Entrepreneurs and Business Owners

Prerequisites of the BCS Foundation Certificate in Business Analysis Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Business Analysis Course. However, a basic understanding of business operations and projects can be beneficial for the delegates and might give them a headstart in the BCS Training.

BCS Foundation Certificate in Business Analysis Course Overview

The BCS Business Analysis Foundation Certificate is a recognised credential that validates essential knowledge and skills in the field of business analysis. The BCS Certificate in Business Analysis Course offers a comprehensive introduction to the essential principles of Business Analysis, making it highly relevant in today's professional landscape. Proficiency in Business Analysis is vital for professionals across various industries who aim to optimise business processes, facilitate change, and drive organisational improvement.

Through this 3-day BCS Business Analysis Foundation Training, delegates will gain valuable insights into various critical areas, including research methods, documenting process models, change management, and risk assessments. They will emerge with the competence to analyse stakeholders, develop business cases, and evaluate strategies, all of which are essential for driving organisational success. This course empowers professionals in Business Analysis to excel and contribute meaningfully to their organisations.

This BCS Business Analysis Foundation training not only imparts theoretical knowledge but also provides practical insights into the day-to-day responsibilities of a Business Analyst. Delegates will have the confidence to apply research methods effectively, create robust process models, engage in stakeholder analysis, and manage change processes. They will be adept at developing compelling business cases, conducting thorough risk assessments, and ensuring that project specifications are met.

Course Objectives

  • To introduce delegates to fundamental concepts in Business Analysis
  • To provide a comprehensive understanding of requirements engineering
  • To teach effective stakeholder analysis techniques
  • To equip delegates with the skills to model business processes
  • To enable the creation of feasibility studies for potential projects
  • To prepare delegates for advanced Business Analysis Certifications

Upon successful completion of the BCS Foundation Certificate in Business Analysis Course, participants will be well-prepared to excel in the role of a Business Analyst.

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What’s included in the BCS Foundation Certificate in Business Analysis Course?

  • BCS Foundation Certificate in Business Analysis Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Business Analysis Certificate 
  • Digital Delegate Pack 

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BCS Foundation Certificate in Business Analysis Exam Information

The BCS Foundation Certificate in Business Analysis Exam assesses participants' understanding of foundational business analysis principles and practices. This certification focuses on evaluating an individual's knowledge of key concepts and techniques used in business analysis. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book 

Show moredown

accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Digital Business Change Exam

BCS Foundation Certificate in Digital Business Change Training Course Outline

Module 1: Change Principles

  • Business Change Lifecycle
  • Drivers of Change
  • Risk Appetite and Categories

Module 2: Aligning Change with the Business

  • Techniques for Analysing External
  • Techniques for Internal Environments
  • SWOT Analysis Components and Purpose
  • Cultural Web Framework for Analysing Organisational Culture
  • Organisational Performance Measurement Techniques
  • Enterprise Architecture Components
  • Ethical Considerations of Digital Change

Module 3: Identifying Change

  • Purpose, Advantages, and Disadvantages of Investigation Techniques
  • Techniques for Recording Business Situations
  • Stakeholder Identification Using Stakeholder Wheel
  • Power/Interest Grid for Stakeholder Analysis
  • Business Process Modelling
  • Customer Journey Mapping
  • Use of POPIT ™ in Gap Analysis
  • Developing Options Process
  • Three Main Areas for Evaluating the Feasibility of Options
  • Identifying Change in Agile Environments
  • Design Thinking for Generating Options

Module 4: Change Requirements

  • Establishing Change Requirements Process
  • Roles and Responsibilities in Requirements Establishment
  • Types of Requirement
  • Principles of User-Centred Design
  • Design Principles of Web Content Accessibility Guidelines (WCAG)
  • Configuration Management and Change Control

Module 5: Business Case

  • Structure and Content of a Business Case
  • Payback Investment Appraisal Technique
  • Business Case Development in Agile Environment

Module 6: Design and Development

  • Linear and Incremental Development Lifecycles
  • Agile Development Lifecycle
  • Values of the Agile Manifesto
  • Techniques in Business Acceptance Testing

Module 7: Change Implementation

  • CPPOLDAT Framework for Readiness Assessment
  • Strategies for Implementing Solutions
  • Stages of Human Response to Change
  • Techniques for Gathering Post-Implementation Feedback

Module 8: Benefits Management

  • Examples of Benefits
  • Elements of a Benefits Plan
  • Purpose and Processes of a Benefits Review

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Who Should Attend this BCS Foundation Certificate in Digital Business Change Training Course?

This BCS Foundation Certificate in Digital Business Change Training Course is ideal for professionals who are keen to enhance their ability to manage and implement digital transformations within their organisations. It is particularly beneficial for:

  • Project Managers
  • Change Managers
  • Business Analysts
  • IT Managers
  • IT Directors
  • Digital Transformation Executives
  • Operational Managers

Prerequisites for BCS Foundation Certificate in Digital Business Change Training Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Digital Business Change Training Course.

BCS Foundation Certificate in Digital Business Change Training Course Overview

Digital Business Change involves transforming business processes through the strategic integration of digital technologies to improve agility and efficiency. This transformation is crucial as it allows organisations to adapt swiftly to market changes and technological advancements. Professionals will gain expertise in analysing external and internal environments, identifying change needs, and developing robust business cases, equipping them with the skills necessary to lead digital transformations. This course offers the opportunity to advance their careers by becoming proficient in managing complex digital change projects, making them valuable assets in any digital-forward business environment.

In the 3-day BCS Foundation Certificate in Digital Business Change Training, delegates will delve into the methodologies and tools necessary for effectively managing digital business change. The course covers a broad range of topics, including the business change lifecycle, risk management, SWOT analysis, stakeholder analysis, and the principles of design thinking. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To grasp the business change lifecycle and drivers of change
  • To analyse internal and external business environments comprehensively
  • To develop business cases using payback investment appraisal techniques
  • To apply SWOT and Cultural Web frameworks effectively
  • To implement digital changes using the CPPOLDAT framework
  • To manage and review benefits effectively in organisational contexts

Upon completion of this training, delegates will be equipped to lead and manage digital transformation initiatives within their organisations. They will have the skills to conduct thorough environmental analyses, develop compelling business cases, and apply appropriate change management strategies.

 

 

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What’s included in the BCS Foundation Certificate in Digital Business Change Training Course?

  • BCS Foundation Certificate in Digital Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Digital Business Change Certificate 
  • Digital Delegate Pack 

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BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

Show moredown

accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Foundation Certificate in IS Project Management Exam

BCS Foundation Certificate in IS Project Management Course Outline

The following outline contains the aims and objectives that shall be covered during the course. 

Module 1: Projects and Project Work

  • What is a Project?
  • Business-as-Usual
  • Project
  • Project Management Problems
  • Development Process Models
  • PRINCE2® Methodology
  • AGILE® Methodology
  • System Development Life Cycle
  • Concept of Initiation
  • Elements of Project Management
  • Project, Stage, Team, and Project Plans
  • Contents of a PID and PRINCE2® PID
  • Cost/Benefit Analysis
  • Net Present Value and Payback Period
  • Implementation Strategies

Module 2: Project Planning

  • Approaches to Planning
  • Product Based Planning Benefits
  • Product Breakdown Structure
  • Product Flow Diagram
  • Activity Planning
  • Precedence Network Conventions
  • Activity Network
  • Estimating Elapsed Time
  • Layout of an Activity Box
  • Activity Span
  • Resource Histograms and Gantt Chart

Module 3: Monitoring and Control

  • Project Control Life Cycle Steps
  • What Should We Monitor?
  • How Should We Measure?
  • Apply Control Through Reporting
  • Team Meetings
  • Project Board Meetings
  • Highlight Report
  • Take Corrective Action
  • Standard Control Strategies
  • Cumulative Resource Chart and Earned Value Analysis

Module 4: Change Control and Configuration Management

  • Change Management
  • Change Management Roles
  • Change Management Process
  • Configuration Management and Item

Module 5: Quality

  • Phillip Crosby
  • Quality Characteristics
  • Establishing Quality Requirements
  • Product Description
  • Elements of Quality Management
  • Detecting Defects
  • Roles in Quality Reviews
  • Walkthrough of an Inspection
  • Dynamic Testing
  • Evaluating Suppliers
  • ISO 9001:2000 Principles

Module 6: Estimating

  • Generic Techniques
  • Expert Judgement (Delphi)
  • Top-Down Estimates and Bottom-Up Estimates
  • Parametric
  • Function Points
  • Analogy
  • Checklist

Module 7: Risk

  • Overview
  • Where do Risks Come From?
  • Types of Risk
  • Risk Management
  • Risk Identification Techniques
  • Identifying and Assessing the Risks
  • Approaches to Risk
  • Risk Impact
  • Probability Impact Grid
  • Risk Responses

Module 8: Project Communications and Organisation

  • Projects and Programmes
  • Identifying Stakeholders
  • Organisation Framework
  • PRINCE2® Organisation Structure
  • Project Board, Project Manager, and Stage Manager
  • Team Leader(s) and Member(s)
  • Project Support Office
  • Project and Quality Assurance Function
  • Project Team and Matrix Management
  • Belbin Types
  • Management Styles
  • Communication and Categorised Methods

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Who should attend this BCS Foundation Certificate in IS Project Management Course?  

The BCS Foundation Certificate in IS (Information Systems) Project Management is tailored to provide participants with a foundational understanding of Project Management within the context of IT and information systems. 

A few of the professionals who will benefit from this Business Analysis course are:

  • IT Project Managers
  • IT Professionals
  • Business Analysts
  • Non-IT Project Managers
  • Team Leaders and Supervisors
  • Product Managers
  • System Analysts

Prerequisites of this BCS Foundation Certificate in IS Project Management Course  

There are no formal prerequisites for the BCS Foundation Certificate in IS Project Management Course. However, a basic understanding of IT concepts and exposure to IT projects might help delegates move forward with the course.

BCS Foundation Certificate in IS Project Management Course Overview

IS Project Management involves applying knowledge, skills, tools, and techniques to meet project requirements. It is essential for the successful delivery of information systems (IS) projects, which can be complex and challenging. The BCS Foundation Certificate in IS Project Management offers a detailed overview of the key principles and techniques of IS project management.

Proficiency in IS project management is imperative for IT Professionals and Project Managers aiming to excel in their roles. This Business Analysis Certification is particularly beneficial for those overseeing IS projects, ensuring they align with organisational goals. Mastering IS project management is crucial for professionals seeking to enhance project delivery, manage risks, and optimise resource utilisation.

This 3-day Business Analysis training provides delegates with an understanding of the essential Project Management principles that are applicable to IS systems and computing environments. It will aid delegates to understand the need for effective project planning and develop skills to meet Project Management challenges. The primary areas covered are project preparation, project management, and tracking project progress.

Course Objectives

  • To provide a solid understanding of the fundamental principles and practices of IS Project Management
  • To equip learners with the necessary skills for effective planning, execution, and control of IS projects
  • To foster an understanding of risk management techniques and their application in IS Project Management
  • To develop the ability to communicate effectively with various stakeholders involved in IS projects
  • To introduce the tools and techniques used for quality assurance and control in IS projects

Upon completing this Business Analysis Course, delegates acquire an understanding of change control, risk assessments, quality advancement, and configuration. They will also have detailed knowledge of project planning, project organisation, project communication, monitoring, configuration, risks, and quality.

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What’s included in this BCS Foundation Certificate in IS Project Management Course?

  • BCS Foundation Certificate in IS Project Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in IS Project Management Certificate
  • Digital Delegate Pack 

Show moredown

BCS Foundation Certificate in IS Project Management Exam Information

The BCS Foundation Certificate in IS Project Management Exam assesses participants' understanding of project management principles and practices within the context of Information systems (IS) projects. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

Show moredown

accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Professional Certificate in Benefits Planning and Realisation Exam

BCS Professional Certificate in Benefits Planning and Realisation Course Outline

Domain 1: Context of Benefits Management

  • Issues with the Relationship of IS/IT Delivery to Benefits
  • Dissatisfaction with Current Approaches to Benefits Delivery
  • Characteristics of a Benefits Management Approach
  • Focusing on Value and Value Networks
  • Value Chains and Value Networks

Domain 2: Benefits Management Process 

  • Rationale for Benefits Management 
  • Origins of Benefits Management Approach and Process
  • Overview of Benefits Management Process

Domain 3: Identifying Drivers, Benefits, and Establishing a Benefits Dependency Network 

  • Why: Identifying Business and Organisational Drivers
  • Establishing Investments Objectives
  • Linking Business Benefits to Drivers
  • What: Business Benefits
  • How: Benefits Dependency Network
  • Measurements and Ownership
  • Benefits and Change Template

Domain 4: Building Business Case 

  • Rationale of Business Case 
  • Structure for Analysing and Describing Benefits
  • Quantifying Benefits 
  • Financial Benefits
  • Investment Appraisal
  • Risk Assessment
  • Completing Business Case

Domain 5: Stakeholders and Change Management 

  • Assessing the Feasibility of Achieving Benefit
  • Stakeholder Analysis and Management Techniques
  • Stakeholder Analysis to Stakeholder Management Action
  • Completing the Benefits Plan
  • Approaches to Managing Change
  • Matching Management Approach with Stakeholder Behaviours
  • Change Management Strategies

Domain 6: Implementing Benefits Management Approach

  • Rationale for Introducing Benefits Management
  • Initiating and Managing a Benefits Driven Project
  • Roles within Benefits Management
  • Benefits Management Workshop
  • Benefits Plan and Project Plan
  • Reviewing and Evaluating Results
  • Establishing Potential for Further Benefits
  • Monitoring Benefits After Implementation
  • Maturity Model for Organisational Benefits

Domain 7: Future of Benefits Management 

  • Characteristics of Benefits Management Approach
  • Using Benefits Management to Formulate and Implement Strategy
  • Incorporating Benefits Management into Strategic Thinking
  • Future Trends in IS/IT and their Implications for Benefits Management

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Who should attend this BCS Professional Certificate in Benefits Planning and Realisation Course?

The BCS Professional Certificate in Benefits Planning and Realisation Course is designed for anyone involved in shaping, leading, delivering, or assuring projects and programmes that aim to bring about beneficial change to their organisation.

A few of the professionals who will benefit from this course are:

  • Benefits Managers
  • Project Managers
  • Business Change Managers
  • Programme Managers
  • Portfolio Managers
  • Business Analysts
  • Senior Executives

Prerequisites of this BCS Professional Certificate in Benefits Planning and Realisation Course

There are no formal prerequisites for this BCS Professional Certificate in Benefits Planning and Realisation Course. However, some experience in Project or Programme Management might be beneficial for the candidates.

BCS Professional Certificate in Benefits Planning and Realisation Course Overview

Benefits Planning and Realisation is a methodology that is step-by-step about identifying, planning, managing, and realising benefits that emanate from investments in projects and initiations by an institution. Such objective is to guarantee the identified gains are quantifiable, attainable and clear making the organisation gain worth. It commences from the project's early phases at identification of possible advantages, and it descends to the late phase of the project at the evaluation of these benefits post completion.

The emergence Of Benefits Planning and Realisation proficiency becomes a forcing factor for management experts with the aim of driving their organisations into success. This Business Analysis Training is of equal use to Benefits Managers, Business Analysts, Project Managers, as well as those who just need to make up their minds.

During the 3-day Business Analysis course, participants will have the opportunity join practical exercises to understand, monitor and acknowledge business benefits. Benefits Planning and Realisation is an approach that provides a systematic framework for managing and realising achieved benefits within the organisation.

Course Objectives

  • To gain an understanding of principles and practices involved in Benefits Planning and Realisation
  • To identify, plan, manage, and realise benefits from projects and programmes
  • To understand the benefits life cycle and the various stages involved in benefits realisation
  • To improve communication and engagement with stakeholders about benefits planning and realisation
  • To learn the tools and techniques used for benefits analysis, monitoring, and measurement

At the completion of the course, partipatants will hold necessary information and abilities required for the performance of comprehensive Benefits Planning and Realisation in their organisations. Equipped as BCS Professional Certificate title holders, delegates would be recognised as professionals for projects delivering measureable and sustainable benefits that return the value.

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What’s included in this BCS Professional Certificate in Benefits Planning and Realisation Course?

  • BCS Professional Certificate in Benefits Planning and Realisation Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Professional Certificate in Benefits Planning and Realisation Certificate 
  • Digital Delegate Pack 

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BCS Professional Certificate in Benefits Planning and Realisation Exam Information

The BCS Professional Certificate in Benefits Planning and Realisation assesses participants' understanding of principles and practices related to benefits management within the context of projects and programs. The format of the exam is as follows: 

  • Question Type: Scenario Based Multiple Choice Questions 
  • Total Questions: 40 
  • Pass Mark: 65%  
  • Duration: 90 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (11 days)

Online Self-paced (88 hours)

BCS Advanced International Diploma in Business Analysis Outline

The content of professional certifications varies across courses. Please visit our individual course pages to acquire this information.

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Who should attend this BCS Advanced International Diploma in Business Analysis Course?

The BCS Advanced International Diploma in Business Analysis is designed for professionals who are already experienced in business analysis and want to further enhance their skills and demonstrate a high level of commitment to their field. This course can be beneficial to a wide range of professionals, including:

  • Business Analysts
  • Senior Business Analysts
  • Business Analysis Managers
  • Solution Architects
  • Project Managers
  • Product Owners
  • Process Improvement Specialists
  • Business Change Managers
  • Enterprise Architects

Prerequisites of the BCS Advanced International Diploma in Business Analysis Course

To obtain the advanced qualification, delegates need:

  • A BCS International Diploma in Business Analysis
  • Five years of relevant field experience in Business Analysis

BCS Advanced International Diploma in Business Analysis Course Overview

Business Analysis includes positioning the needs, designing solutions, and enabling organizational change. Here is such a strategic discipline that connects business objectives and IT capabilities to clear projects' goals for stakeholders. Business analysis makes good in every industry by cultivating processes, improving decisions making and aligning projects with enterprise goals. The Business Analysis gives companies an ability to change, innovate, and stay ahead of the competition in a turbulent business environment by detecting obstacles and anticipating trends.

Expertise in Business Analysis delineates the line of distinction for those who want to be on the forefront of leading the strategic changes. BCS Advanced International Diploma in Business Analysis Certificate has been carved out for experienced Business Analysts, Project Managers and decision makers whose goal is to transition to leadership roles in their careers. It leaves attendants with developed tools of making the right decisions based on the need to benchmark the contemporary business challenges, streamline the operations, and seamlessly lead the strategic decision-making process.

This fast-track 11-day Business Analysis training will be a hands-on course tailored to senior business analysts, enabling them to master various advanced topics including enterprise architecture, strategic business analysis, and change management. Through using such tools as interactive sessions and practical case studies, delegates will be able get better understanding of the theoretical knowledge and improve their strategic capabilities within the organizations they work in.

Course Objectives

  • To master advanced business analysis techniques
  • To excel in stakeholder engagement and management
  • To develop strategies for successful business change implementation
  • To gain insights into Agile and digital transformation practices
  • To enhance problem-solving and critical thinking skills
  • To improve decision-making abilities
  • To learn to navigate complex regulatory environments
  • To achieve BCS International Diploma Certification

The result of this Business Analysis Training is to give the attendees more skills to help them manage the business analysis activities in a project. They will be fully prepared for that they will be able to deal with complex challenges, lead strategic transformations throughout the organization and boost productivity and efficiency of the business.

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What’s included in this BCS Advanced International Diploma in Business Analysis?

  • World-Class Training Sessions from Experienced Instructors
  • BCS Advanced International Diploma in Business Analysis Certificate
  • Digital Delegate Pack

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam

BCS Practitioner Certificate in Benefits Management and Business Acceptance Course Outline

Module 1: Introduction

  • Why Manage Benefits?
  • How to Manage Benefits?
  • Business Acceptance
  • V Model
  • BA Road Map

Module 2: Defining the Business Benefits

  • Developing the Business Case
  • Contents of a Business Case
  • Ensuring Strategic Fit
  • Drivers of Business Change
  • Business Change Lifecycle
  • MOST
  • Resource Audit
  • PESTLE
  • Value Chain Analysis
  • Critical Success Factors and Key Performance Indicators

Module 3: Benefits Classification and Networks

  • Benefits Classification
  • Observable Benefits
  • Benefits Dependency Framework
  • Creating Benefits Dependency Framework

Module 4: Planning for Benefits Management

  • Create a Benefits Dependency Network
  • Identifying Benefit Owners
  • Role and Responsibilities of the Senior Responsible Owner
  • Identifying Stakeholders
  • Investment Appraisal – Payback, Net Present Value, and Internal Rate of Return

Module 5: Testing for Business Acceptance

  • Objectives of Acceptance Testing
  • Principles of Testing
  • Acceptance in the SDLC
  • Roles and Contribution in Testing
  • User Acceptance

Module 6: Test Design Techniques

  • Test Conditions and Test Cases
  • Grouping Conditions into Cases
  • Test Case Specification
  • Test Procedure Specification
  • Models to Design Tests and Establish Coverage
  • State Transition Testing
  • Calculating Coverage from State Machine
  • Decision Tables and Trees

Module 7: Reviewing the Business Case

  • Business Case in Project Lifecycle
  • Assessing the Impact of Changes
  • Reassessing the Benefits

Module 8: Implementing the Business Change

  • Planning the Implementation
  • Implementation Strategies
  • Contingency Planning
  • Managing Stakeholders

Module 9: Benefits Delivery

  • SARAH Model
  • Realisation Stage
  • Assessing the Potential

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Who should attend this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

The BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is designed to equip individuals with the necessary skills and knowledge to manage benefits and ensure business acceptance on projects. A few of the professionals who will benefit from this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course are:

  • Business Analysts
  • Project and Programme Managers
  • Change Managers
  • Business Managers
  • IT Managers
  • Quality Assurance Professionals
  • Testing Professionals

Prerequisites of the BCS Practitioner Certificate in Benefits Management and Business Acceptance Course

There are no formal prerequisites for this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course. However, foundational knowledge of Business Analysis, Project Management, or Change Management can be beneficial for delegates.
 

BCS Practitioner Certificate in Benefits Management and Business Acceptance Overview

The Benefits Management and Business Acceptance are the fundamental areas an organisation should pay attention, in order to make sure that the projects deliver value and to satisfy stakeholders. Benefits Management implies the process by which you define, plan, assess, and subsequently implement business benefits. That’s about making sure that the desired results are clearly and precisely stated which directly link organisational objectives.

Efficiency in the benefits the management and acceptance is an important factor for business analysts, project managers and those involved in strategic decision making. Enabling businesses to recognise, measure and attain benefits in line with their strategic goals is what this piece of knowledge is all about. The course is of true advantage to people who are interested to increase the level of project value that adds to a business through a successful overall project completion.

This three days BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is a comprehensive support to business leaders who want to dig deeper into benefits management and business acceptance. Through an on-the-job training exercise and practical project cases, participants develop the competencies they require to develop strong benefits management solutions that bring projects to a successful completion and meet business goals.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Benefits Management and Business Acceptance
  • To equip learners with the skills required to identify, plan, measure, and realise benefits from IT projects
  • To ensure stakeholder engagement and communication throughout the benefits management process.
  • To identify and define measurable benefits aligned with organisational objectives
  • To enhance practical skills in employing tools and techniques for Benefits Management and Business Acceptance

By the end of the course, the delegates will have gained the necessary skills to deal with the complexities of Benefits Management. They will have a recognisable accreditation, a certificate that will assure the customers of their professional abilities thereby enabling them to make a considerable contribution towards their organisation's strategic goals.

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What’s included in this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

  • BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Benefits Management and Business Acceptance Certificate
  • Digital Delegate Pack 

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BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam Information 

The BCS Practitioner Certificate in Benefits Management and Business Acceptance exam evaluates a candidate's skills in aligning projects with strategic goals and ensuring value delivery, as outlined by BCS standards. The format of the exam is as follows: 

  • Question Type: Scenario-based 
  • Pass Mark: 50%  
  • Duration: 60 Minutes  
  • Open Book/ Closed Book: Open Book

Additional time is granted to delegates whose native language is not the language the exam is formulated in. 

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Foundation Certificate in Organisational Behaviour Exam

BCS Foundation Certificate in Organisational Behaviour Course Outline

Module 1: Organisational Principles

  • What is an Organisation?
  • What is an Organisation Structure?
  • Elements of Organisational Structure
  • Six Structure Levels
  • Leavitt Diamond
  • Death and Span of Control
  • Implications of Span of Control
  • Important Terms
  • Line Management Relationships
  • Staff Relationships
  • Functional Relationships
  • Types of Jobs
  • Formalisation of Rules and Procedures
  • Centralisation/ Decentralisation
  • Budgets and Departmentalised Business
  • Porter’s Five Forces
  • Value Proposition
  • Value Stream

Module 2: Operating Models

  • Functional
  • Divisional – Product or Service/ Geography/ Customer
  • Matrix
  • Team-Based – Cross Functional/ Project
  • Recognise Organisational Boundaries
  • Boundaryless Organisations
  • Outsourcing
  • Offshoring
  • Hollow Organisation Structures
  • Modular Organisation Structures
  • Virtual Organisations
  • Collaborative Organisations
  • Agile Organisations

Module 3: Organisational Motivation, Behaviour, and Culture

  • Organisational Motivation (Object Management Group (OMG) Business Motivation Model)
  • Organisational Effectiveness and Balanced Scorecard
  • Critical Success Factors (CSF) and Key Performance Indicators (KPIs)
  • Deal and Kennedy Model of Corporate Culture
  • Handy’s Model of Organisational Culture
  • Cultural Web
  • National Culture
    • Brooks Factors Affecting National Culture
    • Hofstede Five Dimensions of National Culture
    • Strong, Weak, and Appropriate Cultures

Module 4: Group Formation

  • Overview of Groups
  • Characteristics of Group
  • Group Dynamics
  • Types of Group Tasks
  • Formal and Informal Organisation
  • Social Networks of Informal Groups
  • Homan’s Theory of Group Formation
  • Tuckman and Jensen’s Theory of Group Development

Module 5: Principles of Financial Reporting

  • Finance Fundamentals
  • Key Financial Terms
  • Financial Reports
  • Statement of Financial Position
  • Income Statement
  • Cash Flow
  • Costing and Pricing
  • Types of Cost
  • Break Even and Contribution Analysis

Module 6: Project Finance

  • Financial Case
  • Costs and Benefits
  • Benefits Categories
  • Investment and Appraisal Techniques

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Who should attend this BCS Foundation Certificate in Organisational Behaviour Course?

The BCS Foundation Certificate in Organisational Behaviour Course is a part of our wide range of  Business Analysis Courses provides a foundational understanding of organisational behavior, benefiting professionals seeking to gain insights into human behavior within an organisational context. This Business Analysis Certification Course is beneficial for a diverse range of professionals, including:

  • Managers and Team Leaders
  • Human Resources Professionals
  • Business Analysts
  • Project Managers
  • Consultants and Trainers
  • Change Management Professionals

Prerequisites of the BCS Foundation Certificate in Organisational Behaviour Course

There are no formal prerequisites for attending the BCS Foundation Certificate in Organisational Behaviour Course. However, a basic understanding of organisational structures and business operations can be advantageous for pursuing this Business Analysis Course.

BCS Foundation Certificate in Organisational Behaviour Course Overview

It is essential for a business or an organisation in a dynamic business environment to ensure the skill of OB. Organisational Behaviour is a discipline that deals with any human behaviour existing within organisations and their connections with organisations particularly in terms of individual behaviour and organisation development. OB researcher's scope extends into exploring on how people respond to their roles and circumstances in different organisational context.

It is vital to possess organisational behaviour knowledge for different role carriers such as Projects Managers, Business Analysts, Human Resource Professionals and managers among others. Business Analysis Courses deal with indispensable issues, which include, but are not limited to, organisational design, operational models, as well as individual and group effectiveness, and the key concepts providing the basis for organisational culture and behaviour mode.

The delegates of this 2-day intensive Business Analysis course are provided with the ability to acquire the overall necessary practical skills and the knowledge to drive their organisational environments. Characteristics in Business Analysis and management of organisations are the key theories that will be vastly taught during this workshop.

Course Objectives

  • To provide delegates with a foundational understanding of key concepts in Organisational Behaviour
  • To explore the intricacies of organisational design and operating models
  • To enable delegates to analyse and enhance individual and group performance within organisations
  • To impart knowledge of the fundamental principles governing culture and behaviour in organisational contexts
  • To prepare delegates for the BCS Foundation Certificate in Organisational Behaviour exam
  • To equip professionals with the skills needed to contribute effectively to organisational success through insightful analysis and informed decision-making

Through this Organisational Behaviour Business Analysis Course, delegates will gain the essential skills and knowledge required to add value to their organisations by understanding and influencing the intricate workplace dynamics.

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What’s included in the BCS Foundation Certificate in Organisational Behaviour Course?

  • BCS Foundation Certificate in Organisational Behaviour Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Organisational Behaviour Certificate 
  • Digital Delegate Pack 

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Official BCS Foundation Certificate in Organisational Behaviour Exam Information

The BCS Foundation Certificate in Organisational Behaviour exam assesses participants' understanding of foundational principles and concepts related to organisational behavior. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

BCS Foundation Certificate in User Experience Exam

BCS Foundation Certificate in User Experience​ Training Course Outline

Module 1: Guiding Principles

  • Articulate the Importance of Taking the Users' Perspective
  • Key Principles of User-Centred Design
  • ISO 9241 (Important Standard of Usability)
  • User Experience Vs Usability
  • Usability Vs User Acceptance Testing
  • Benefits of Inclusive Design

Module 2: User Research

  • Components of the Context of Use
  • Potential Users of the System
  • Describe the Kinds of Data that Should Be Collected During a Site Visit to Users
  • Observation Vs Interpretation
  • Key Principles of Contextual Inquiry
  • Affinity Programming

Module 3: Illustrating the Context of Use

  • How to Create Personas from User Research Data?
  • Hick's Law
  • How to Identify Users' Key Tasks?
  • Explain the Rationale for Focusing on User Needs
  • Elements of User Story

Module 4: Measuring Usability

  • Define Usability
  • Measures of Usability
  • Role of Design Experiments in Validated Learning
  • Strengths and Weaknesses of Multivariate Testing
  • Value of Iterative Design
  • Good and Bad User Experiences

Module 5: Information Architecture

  • Information Architecture (IA)
  • Schemes for Classifying and Organising Information
  • LATCH Model
  • Organise, Structure, and Label Content
  • Carrying Out an Open and a Closed Card Sort
  • Implementation Model, Mental Model, and Conceptual Model
  • State the Concept of Affordance

Module 6: Interaction Design 

  • Different User Interface Design Patterns
  • Choose the Correct Interactive Control in a UI Design
  • Fitts' Law
  • Concept of Progressive Disclosure
  • Interaction Design Vs Information Architecture
  • User Interface Consistency is an Important Design Principle

Module 7: Visual Design 

  • Fundamental Principles of Visual Design
  • Identify Good and Poor Page Layout
  • Eye-Tracking
  • Metaphorical Representations in Visual Design

Module 8: User Interface Prototyping  

  • Prototyping
  • Different Types of Prototypes
  • Choose Between Different Types of Prototype
  • Appropriate Type of Prototype for the Phase of Design
  • Differences Between Prototypes and Sketches
  • Sketch Paper Prototypes

Module 9: Usability Evaluation  

  • Nielsen's Usability Heuristics
  • Different Kinds of Usability Evaluation
  • Plan Usability Evaluations to Test Design Hypotheses
  • Record the Data from Usability Evaluations
  • Distinguish Between High and Low Severity Usability Problems
  • Moderating a Usability Test
  • Usability Inspection Vs Usability Test
  • Good and Poor Tasks for a Usability Test
  • Difference Between Observation and Interpretation
  • W3C's Web Content Accessibility Guidelines

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Who should attend this BCS Foundation Certificate in User Experience Training Course?

The BCS Foundation Certificate in User Experience (UX) Course caters to professionals eager to deepen their knowledge of UX methodologies and concepts. While it's tailored to a broad audience, there are certain professionals who can benefit particularly from this course, such as:

  • UX Designers
  • UI Designers
  • Web Developers
  • Product Managers
  • Digital Marketers
  • Project Managers
  • Business Analysts

Prerequisites of this BCS Foundation Certificate in User Experience Training Course

There are no formal prerequisites for the BCS Foundation Certificate in User Experience Training Course, as it is designed for both beginners and professionals.

BCS Foundation Certificate in User Experience Training Course Overview

User Experience (UX) refers to all end-user interactions with organisations, services, or goods. UX is all about resolving problems in people's lives and assisting them in achieving their objectives by providing suitable solutions to the problems. It helps organisations to deal with their customers’ pain points, and the UX professionals investigate how to eliminate and build solutions for them. UX aids organisations to provide positive experiences that help them to keep their customers loyal to their products, services, or brand and can be very helpful for their business success.

Attending this BCS Foundation Certificate in User Experience Training Course helps delegates  plan and implement  empirical measures of user behaviour.  Proficiency in UX is essential for professionals aspiring to create digital experiences that resonate with users. This course is tailored for designers, developers, product managers, and anyone involved in digital product creation, providing crucial skills to enhance usability, accessibility, and overall user satisfaction.

This 2-day Business Analysis course covers all necessary concepts that will help delegates to become thoroughly familiar with the user experience. During this training, they will learn about the role of design experiments in validated learning. They will also learn about the value of iterative design, the LATCH model, the appropriate type of prototype for the design phase, Nielsen's usability heuristics, moderating a usability test, and many more. 

Course Objectives

  • To provide a solid understanding of the fundamental principles and concepts of User Experience (UX) design
  • To equip learners with the knowledge and skills necessary to analyse user needs and behaviors to inform UX design decisions
  • To foster an appreciation for the importance of user-centered design in creating effective and enjoyable user experiences
  • To introduce various tools, techniques, and methodologies used in UX design, including usability testing, user research, and interaction design
  • To develop the ability to effectively communicate and collaborate with stakeholders, including users, developers, and business leaders, in UX design projects

Upon completing this CS Foundation Certificate in User Experience Training Course, participants will possess the skills to design user-centric digital experiences. This course is a catalyst for professionals seeking to elevate their digital design capabilities and make a meaningful impact on the user experience landscape.

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What's included within this BCS Foundation Certificate in User Experience Training Course?

  • BCS Foundation Certificate in User Experience Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in User Experience Certificate
  • Digital Delegate Pack

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BCS Foundation Certificate in User Experience Exam Information

The BCS Foundation Certificate in User Experience exam assesses candidates on their foundational knowledge of User Experience (UX) principles, methodologies, and best practices, ensuring their understanding of creating user-centric digital products and services in line with BCS standards. The format of the exam is as follows: 

  • Question Type: Multiple choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Architecture Concepts and Domains Exam

BCS Foundation Certificate in Architecture Concepts and Domains​ Course Outline

Module 1: Fundamentals of Architecture

  • Meaning and Levels of Architecture
  • Various Subdomains of Enterprise Architecture and the Interactions Between Them
  • Purpose and Role of Standards and Frameworks in Architecture
  • Relevant Frameworks and Professional Standards Which Apply to Architecture
  • Meaning and Objectives of Governance, Risk Management and Compliance
  • Describe an Architect’s Contribution to a Business Case
  • Purpose and Methods of Performing Gap Analysis
  • Describe a Range of Drivers for Architecture
  • Purpose and Use of an Architecture Description

Module 2: Business Architecture

  • Identify the Meaning and Objectives of Business Architecture
  • Describe the Key Artefacts Commonly Used in Business Architecture
  • Describe the Key Activities Undertaken by a Business Architect
  • Describe the Structure and Behaviour of a Business System

Module 3: Applications Architecture

  • Identify the Meaning and Objectives of Applications Architecture
  • Important Artefacts Commonly Used in Applications Architecture
  • Key Activities Undertaken by an Applications Architect
  • Describe the Use and Behaviour of Applications in a Business
  • Explain the Purpose and use of Cross-Reference Grids
  • Identify Different Kinds of Application

Module 4: Data Architecture

  • Meaning and Objectives of Data Architecture
  • Describe Key Artefacts Commonly Used in Data Architecture
  • Key Activities Undertaken by a Data Architect
  • Differences Between Data and Information and How They are Used
  • Data Structures Used by a Business and Its Applications

Module 5: Infrastructure Architecture

  • Meaning and Objectives of Infrastructure Architecture
  • Key Artefacts Commonly Used in Infrastructure Architecture
  • Key Activities Undertaken by an Infrastructure Architect

Module 6: Software Architecture

  • Meaning and Objectives of Software Architecture
  • Describe Key Artefacts Commonly Used in Software Architecture
  • Activities Undertaken by a Software Architect
  • System Modelling Techniques
  • Role of APIs Software Architecture

Module 7: Security Architecture

  • Identify the Meaning and Objectives of Security Architecture
  • Describe the Key Artefacts Commonly Used in Security Architecture
  • Describe the Key Activities Undertaken by a Security Architect
  • Identify Legislation and Professional Standards Relevant to Security Architecture
  • Identify the Key Concepts
    • Data Architecture Security
    • Applications Architecture Security
    • Infrastructure Architecture Security

Module 8: Solution Architecture

  • Identify the Meaning and Objectives of Solution Architecture
  • Key Artefacts Commonly Used in Solution Architecture
  • Key Activities Undertaken by a Solution Architect
  • Different Types of Solution Requirements
  • Purpose and Stages of the Solution Architecture Lifecycle
  • Stakeholder Categories in Solution Architecture

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Who should attend this BCS Foundation Certificate in Architecture Concepts and Domains Course?

The BCS Foundation Certificate in Architecture Concepts and Domains Training Course caters to professionals either engaged in or intrigued by IT Architecture. This includes:

  • Aspiring Architects
  • IT Professionals
  • Business Analysts
  • Enterprise Leaders
  • Decision Makers
  • IT Consultants
  • Continuous Integration/Continuous Deployment (CI/CD) Engineers

Prerequisites of the BCS Foundation Certificate in Architecture Concepts and Domains Course

There are no specific prerequisites for attending this BCS Foundation Certificate in Architecture Concepts and Domains. However, some understanding of IT systems and basic business processes could be beneficial.

BCS Foundation Certificate in Architecture Concepts and Domains Course Overview

IT Architecture is the cornerstone of any successful business, encompassing the tools, solutions, and processes needed to realise an organisation's vision efficiently, compliantly, and cost-effectively. This Business Analysis Training delves into the essential concepts of architecture and explores the various domains in which architects operate. Proficiency in this course empowers individuals with the knowledge needed to drive rapid professional growth and gain  career opportunities in the field of architecture.

As businesses increasingly rely on digital technology to drive growth and innovation, the demand for skilled IT architects is soaring. The BCS Foundation Certificate in Architecture Concepts and Domains is designed for individuals who aspire to establish their career in IT architecture, IT management, systems engineering, and software development. By mastering the fundamentals of IT architecture, delegates can create, develop, and execute IT solutions that meet the evolving needs of their organisations.

In this 3-day Business Analysis certification, delegates will gain a thorough understanding of the gap analysis tools to identify differences between two situations or solutions, embodied by two architecture descriptions.  This Business Analysis Certification will be led by our highly professional trainers who have years of experience teaching such courses and will assist delegates in gaining skills and understanding of architecture.

Additionally, this Business Analysis Certification not only imparts knowledge about architecture concepts but also instills the critical skills needed to align an organisation's strategic objectives with its architectural solutions. Delegates will learn how to assess and balance business goals, technical requirements, and compliance regulations, ensuring that architectural decisions align with the overarching vision.

Course Objectives

  • To gain the skills  to maintain suitable hardware and software solutions
  • To understand  how data can be moved through the data lifecycle
  • To know the role and responsibilities of an IT architect
  • To learn about complying with data legislation and regulations
  • To design and develop IT architectures that meet business goals and objectives
  • To apply industry-standard architecture frameworks and methodologies

Upon completing this BCS Foundation Certificate in Architecture Concepts and Domains Training Course, delegates will not only possess a solid understanding of architecture principles but will also be equipped with practical skills to analyse, evaluate, and implement architectural solutions effectively.

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What's included in this BCS Foundation Certificate in Architecture Concepts and Domains Course?

  • BCS Foundation Certificate in Architecture Concepts and Domains Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Architecture Concepts and Domains Certificate
  • Digital Delegate Pack  

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BCS Foundation Certificate in Architecture Concepts and Domains Exam Information

The BCS Foundation Certificate in Architecture Concepts and Domains exam evaluates a candidate's foundational understanding of architectural principles, methodologies, ensuring alignment with BCS standards for effective IT and business architectural practices. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65% or 26/40 Marks 
  • Duration: 1 Hour
  • Open Book/Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (5 days)

Online Self-paced (40 hours)

BCS Practitioner Certificate in Information Assurance Architecture Exam

BCS Practitioner Certificate in Information Assurance Architecture Training Course Outline

Module 1: Basics of Information Assurance (IA) Architecture

  • Concepts of IA and Cyber Security, Role of IA Architect, and Security Architectures
  • Knowledge, Skills, and Experience for IA Architects
  • Concepts and Design Principles used by IA Architects
  • High-Level Security Architectures and Related Concepts
  • Importance of Design Patterns and Conceptual Architectures
  • Methods and Techniques used for
  • Risk Assessment
  • Business Impact Analysis
  • Establishing Countermeasures
  • Contingency Plans

Module 2: Innovation and Business Improvement

  • Security Implications and Governance in Business Transitions
  • Organisational Risk, Culture, Appetite, and Risk Tolerance
  • Security as a Business Enabler
  • Continuous Improvement Philosophy
  • Techniques to Measure Security Maturity Levels

Module 3: Advanced Security Architecture Concepts

  • Security Monitoring, Response Solutions, and Services
  • Role of Directories in Authentication and Authorisation
  • Functions of Security Management Within Organisations
  • Network Technologies, Security Controls, and Threats
  • Resilience and Recovery Capabilities
  • Virtualisation and Cloud Platforms Security
  • Industrial Control Systems Threats and Countermeasures
  • Digital Right Managements (DRM) and Data Loss Prevention (DLP) Standards and Technologies
  • Security Threats from Microprocessor-Controlled Devices
  • Mobile Platforms and Technologies
  • Security Mechanisms for Organisational Scenarios
  • Application Security and Framework Compliance
  • Cryptographic Mechanisms and Techniques
  • Threat Modelling Techniques
  • Security Design Patterns and Threat Countermeasures
  • Supplier Assurance and Service Management
  • Authentication, Authorisation, and Accounting Techniques
  • New and Emerging Technologies Impact on Security
  • How Operational Changes can be Managed, Controlled, and Assured?

Module 4: Information Assurance Methodologies

  • Information Assurance and Enterprise Architecture Methodologies
  • Methods, Tools, and Techniques for Identifying Potential Vulnerabilities
  • Penetration Testing: Methods, Tools, and Techniques
  • Vulnerability and Penetration Testing Programs
  • Analyse Frameworks and Tools to Secure Code
  • Product Evaluation and Maturity Models
  • Cryptographic Assurance Framework and Standards

Module 5: Security Across the Lifecycle

  • Roles in Information Assurance Architecture Development
  • Embedding Security Throughout Development
  • Auditability and Traceability Techniques
  • Design Artefacts at Conceptual, Logical, and Physical Layers
  • Security Issues in Commercial Systems and Products
  • Systems Hardening Importance
  • Value of Information Security Architecture in Business Processes

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Who Should Attend this BCS Practitioner Certificate in Information Assurance Architecture Training Course?

The BCS Practitioner Certificate in Information Assurance Architecture Training Course is designed for professionals looking to enhance their technical and strategic skills in information security. It is particularly suitable for:

  • Chief Information Security Officers
  • Information Security Managers
  • IT Security Architects
  • Network Security Engineers
  • Security Compliance Analysts
  • Information Assurance Consultants
  • Security Systems Administrators

Prerequisites for BCS Practitioner Certificate in Information Assurance Architecture Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Information Assurance Architecture Training Course.

BCS Practitioner Certificate in Information Assurance Architecture Training Course Overview

Information Assurance Architecture is the strategic framework that integrates policies and technologies to protect and manage an organisation's data. Its importance lies in providing a comprehensive approach to safeguarding sensitive information against cybersecurity threats, ensuring business continuity, and maintaining legal compliance. Furthermore, the career benefits for delegates are significant, as this training opens doors to advanced roles in cybersecurity, risk management, and compliance, positioning them as key players in the information security field.

In this 5-day BCS Practitioner Certificate in Information Assurance Architecture Training, delegates will dive deep into the complex landscape of information security architecture, learning how to create robust security frameworks that are essential for protecting organisational data. This course covers a wide range of topics, from basic concepts of information assurance to advanced security design patterns and compliance frameworks. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To understand the roles and responsibilities of IA architects
  • To apply security design principles in organisational scenarios
  • To evaluate and mitigate risks using advanced security architectures
  • To implement continuous improvement strategies for security maturity
  • To conduct comprehensive threat modelling and penetration testing
  • To integrate security practices across business processes and lifecycles

After attending this training, delegates will be equipped with the necessary skills to design and implement comprehensive security architectures that align with business objectives and regulatory requirements. They will be capable of identifying vulnerabilities, assessing risks, and applying appropriate mitigation strategies effectively.

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What’s included in this BCS Practitioner Certificate in Information Assurance Architecture Training Course?

  • BCS Practitioner Certificate in Information Assurance Architecture Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Certificate in Information Assurance Architecture Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Certificate in Information Assurance Architecture Exam Information

The BCS Practitioner Certificate in Information Assurance Architecture exam rigorously tests a candidate expertise and skills in designing and implementing secure architectures to safeguard information assets. The format of the exam is as follows:

  • Question Type: Multiple-Choice
  • Total Questions: 40
  • Total Marks: 70 Marks
  • Pass Marks: 65%, or 45/70 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (4 days)

Online Self-paced (32 hours)

BCS Practitioner Certificate in Digital Product Management Exam

BCS Practitioner Certificate in Digital Product Management Training Course Outline

Module 1: Effective Stakeholder Management and Communication Techniques

  • Role of the Product Manager
  • Identify Stakeholder Categories Using the Stakeholder Wheel
  • Apply Effective Methods to Communicate with Stakeholders at Various Levels
  • Apply the Power/Interest Grid to Categorise Stakeholders
  • Choose an Appropriate Stakeholder Management Strategy
  • Importance and Methods of Gaining Stakeholder Buy-in
  • Apply Problem Solving Techniques

Module 2: Analyse the Internal and External Environment and Undertake Market Analysis

  • Analyse the Business Environment Using an Appropriate Framework
  • Importance of Alignment Between Commercial Considerations and Overarching Business Strategy
  • How the Organisation’s IT Environment Supports Product Development, Delivery, and Marketing Activities?
  • Apply Legal Requirements, Legislation, and Organisational Guidelines Relevant to Digital Product Development
  • Prepare an Analysis Using Porter’s Value Chain
  • Apply Customer Research Methodologies Taking into Account the Diversity of the Target Market
  • Analyse the Market to Determine Its Size
  • Prepare and Monitor Budgets to Manage Costs and Maximise Revenue
  • Apply Data Analysis to Evaluate Research Findings

Module 3: Product Delivery Lifecycle

  • Create a Product Roadmap
  • Purpose of a Vision for the Product and the Organisation
  • Create and Apply Personas to Inform Decision Making
  • Analyse the Stages of the Product Delivery Lifecycle
  • Concept of Pivoting
  • Apply Risk Management Techniques Throughout the Product Delivery Lifecycle
  • Apply Appropriate Quality Assurance and Quality Control Methods
  • Choose Appropriate Testing Methods to Evaluate Compliance with Product Requirements
  • Analyse Metrics to Monitor Product Performance

Module 4: Product Development Techniques

  • Apply Prioritisation Techniques
  • Apply Product Development Techniques
  • Create Business Cases, User Stories, and Use Cases
  • Minimum Viable Product
  • Prototyping Approaches
  • What is Sustainable Product Development?
  • Key Features of Different Coding Languages and Use Terminology Associated with Coding

Module 5: Methods and Techniques of Marketing

  • Analyse the Different Types of User Acquisition Models
  • Concepts Used to Promote a Product into the Market
  • Digital Marketing Techniques
  • Advantages and Disadvantages of Various Advertising Methods

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Who Should Attend BCS Practitioner Certificate in Digital Product Management Training Course?

This training is designed for individuals who want to implement change within their organisation and advance their abilities in the realm of digital product management. It is well suited for:

  • Digital Product Managers
  • Product Owners
  • Agile Product Managers
  • Product Strategists
  • UX/UI Product Managers
  • Innovation Managers
  • Product Marketing Managers

Prerequisites of BCS Practitioner Certificate in Digital Product Management Training Course

There are no formal prerequisites for attending this BCS Practitioner Certificate in Digital Product Management Training Course.

BCS Practitioner Certificate in Digital Product Management Course Overview

Digital product management involves overseeing the entire lifecycle of digital products, from conception and development to launch and ongoing optimisation. Digital product managers play a crucial role in aligning product development with organisational goals, market demands, and user needs. This course provides learners with key concepts such as product lifecycle management, user-centric design, market analysis, and agile methodologies. This BCS training allows organisations to meet the needs of a diverse audience keen on mastering the skills necessary for successful digital product management. Holding excellent knowledge of the technical aspects of digital product management enables individuals to gain higher designations in multinational corporations and claim desired earnings.

In this 4-day Business Analysis certification, delegates will gain knowledge of managing digital products using suitable methods. Delegates will learn how to apply effective methods to communicate with stakeholders at various levels. They will also learn about prototyping approaches to get precise estimates for how parts of the product will be built. This course will be led by our highly skilled and professional instructor, who has years of experience in teaching BCS certification courses in the most effective manner.

Course Objectives

  • To understand the principles of digital product lifecycle management
  • To apply design methodologies in product development processes
  • To master agile methodologies for efficient product development practices
  • To develop strategic skills for crafting successful digital product initiatives
  • To foster effective communication within cross-functional teams
  • To navigate challenges and adapt strategies in the evolving digital landscape

After completing the BCS Practitioner Certificate in Digital Product Management Training Course, delegates will be equipped with a comprehensive skill set to excel in the dynamic realm of digital product management. They will also be able to apply user-centric design principles, conduct thorough market analyses, and implement agile methodologies for efficient and adaptive product development.

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What's Included this BCS Practitioner Certificate in Digital Product Management Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • BCS Practitioner Certificate in Digital Product Management Certificate
  • Digital Delegate Pack

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BCS Practitioner Certificate in Digital Product Management Exam Information

  • Closed Book
  • Duration: 90 minutes
  • Format: Multiple Choice
  • Number of questions: 40
  • Pass Mark: 65%. (26/40)
  • Supervised

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (4 days)

Online Self-paced (32 hours)

BCS Practitioner Certificate in Being an IT Business Partner Exam

BCS Practitioner Certificate in Being an IT Business Partner Training Course Outline

Module 1: Driving an IT Perspective

  • Role of an IT Business Partner
  • Impact of an IT Business Partner on an Organisation

Module 2: Planning for Change in Your Organisation

  • Interpret a Scenario to Identify a Need for Change
  • Analyse the Type of Change Required
  • Analyse the Suitability of Colleagues to Support the Change
  • Interpretation of “Deliverables” in Projects

Module 3: Proposing a Solution

  • Purpose and Need for a Business Case
  • Contents of a Business Case
  • Risks, Costs, and Benefits of Proposed Solutions
  • Metrics to Assess Solution Success

Module 4: Leading Teams and Projects in Your Organisation

  • Similarities and Differences Between Leader and Manager
  • Interpret Professional Standards or Legal Requirements
  • Suitability of Performance Management Tools
  • Need to Escalate Decisions or Tasks
  • Presence of Equality, Diversity, and Inclusion in Teams

Module 5: Implementing Change in Your Organisation

  • Impact of Culture in a Workplace
  • Suitability of Implementation Styles
  • Importance of Ownership and Accountability When Implementing Change

 

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Who Should Attend This BCS Practitioner Certificate in Being an IT Business Partner Training Course?

This BCS Practitioner Certificate in Being an IT Business Partner Training Course is ideal for professionals who are keen to enhance their ability to integrate IT strategies with broader business goals. It is particularly beneficial for:

  • IT Managers
  • Directors
  • Business Analysts
  • Project Managers
  • Change Managers
  • IT Consultants
  • Operational Managers

Prerequisites for BCS Practitioner Certificate in Being an IT Business Partner Training Course:

There are no formal prerequisites to attend this BCS Practitioner Certificate in Being an IT Business Partner Training Course.

BCS Practitioner Certificate in Being an IT Business Partner Training Course Overview

An IT Business Partner bridges IT and business strategies, enhancing organisational efficiency and alignment. This role is essential for facilitating effective communication and collaboration between IT departments and business units, ensuring that technological developments directly support business objectives. Through this training, organisations will benefit from more effective change management, improved project deliverables, and enhanced operational agility. For delegates, this course equips them with the skills to advance to influential roles, effectively managing IT-driven business transformations and contributing to strategic decision-making processes.

In the 4-day BCS Practitioner Certificate in Being an IT Business Partner Training, delegates will gain comprehensive insights into integrating IT strategies with business goals. The course covers the essential roles and responsibilities of IT Business Partners, including effective change management, solution proposal development, and leadership skills for driving team and project success. Delegates will explore methodologies to assess risks, manage project deliverables, and implement changes that align with organisational culture and goals.

Course Objectives:

  • To understand the role and impact of IT Business Partners
  • To analyse change needs and propose effective solutions
  • To develop skills for leading diverse and inclusive teams
  • To evaluate risks, costs, and benefits of IT projects
  • To manage deliverables and metrics for solution success
  • To implement change while ensuring workplace culture alignment

Upon completing this training, delegates will be able to effectively act as a liaison between IT departments and business units, ensuring that IT initiatives align with and support broader business objectives. They will be skilled in managing change processes, from planning and proposing solutions to implementing and assessing their effectiveness.

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What’s included in this BCS Practitioner Certificate in Being an IT Business Partner Training Course?

  • BCS Practitioner Certificate in Being an IT Business Partner  Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Certificate in Being an IT Business Partner Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Certificate in Being an IT Business Partner Exam Information

The BCS Practitioner Certificate in Being an IT Business Partner exam evaluates a candidates ability to effectively bridge the gap between IT and business strategies. This assessment confirms the understanding of critical aspects such as IT and business alignment, change management, and leadership within IT projects, ensuring alignment with BCS standards for effective business partnerships. The format of the exam is as follows:

  • Question Type: Multiple Choice, Multi Response, Ranking, and Fill in the blanks
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 60 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Data Protection Exam

BCS Foundation Certificate in Data Protection Training Course Outline

Module 1: Introduction to the History of Data Protection in the UK

  • Demonstrate an Awareness Around Personal Data Rights in the EU and the UK
  • Describe the Territorial Scope and Jurisdiction of the UK GDPR

Module 2: Principles of Data Protection and Applicable Terminology

  • Key Items of Terminology
  • Data Protection Principles

Module 3: Lawful Bases for Processing of Personal Data

  • Lawful Basis to Process Personal Data Listed Under of the UK GDPR
  • Describe the Conditions Permitted for Processing Special Category Data Listed Under of UK GDPR/ Schedule 1 of the DPA

Module 4: Accountability Principle

  • Identify the Accountability Obligations UK GDPR
  • Describe the Purpose of a Data Protection Impact Assessment (DPIA) UK GDPR
  • Process of Conducting a DPIA UK GDPR and Identify When Risks Arising from a DPIA May Need Prior Consultation with the ICO UK GDPR
  • Identify the Importance of Keeping a Record of Processing Activity (RoPA) UK GDPR
  • Outline the Interplay with Privacy Notices UK GDPR
  • How to Adopt a ‘Data Protection by Design and by Default’ Approach?
  • Identify Suitable Information Security Measures
  • Explain the Designation, Position and Tasks of the Data Protection Officer
  • Explain the Role of the DPO and Compliance Monitoring

Module 5: Obligations of Controllers, Joint Controllers and Data Processors

  • Identify the Controller and Processor Obligations

Module 6: International Data Transfers

  • Principles of Data Transfers Under UK GDPR and the Impact of Data Transfers to and from the European Union (EU)

Module 7: Data Subjects Rights

  • Explain the Key Rights Granted to Individuals
  • Fundamental Rights of Other Information Requests
  • Impact of AI on Data Rights

Module 8: Independent Supervisory Authorities (ISAS) and the Information Commissioner’s Office (ICO)

  • Express Awareness of the Role of ISAs Under EU GDPR
  • Role of the ICO

Module 9: Breaches, Enforcement and Liability

  • Obligation and Requirements Surrounding the Reporting of Personal Data Breaches
  • Identify the Powers of the ICO that can be Imposed as a Result of a Data Protection Breach or Data Protection Complaint
  • Describe Liabilities

Module 10: Privacy and Electronic Communications (EC Directive) Regulations (PECR) 2003 and Subsequent Amendments

  • Identify the Relationship Between the UK GDPR, Data Protection Act 2018 and PECR in Respect of Marketing

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Who Should Attend BCS Foundation Certificate in Data Protection Training?

This BCS Foundation Certificate in Data Protection Course is designed for anyone who wants to enhance their knowledge and career prospects in data protection and privacy. There are some professionals who can benefit from attending this course:

  • Data Protection Officers (DPO)
  • Compliance Managers
  • IT Security Specialists
  • HR Data Managers
  • Legal Advisors
  • Privacy Consultants
  • Information Governance Managers
  • Risk and Compliance Analysts

Prerequisites of BCS Foundation Certificate in Data Protection Training

There are no formal prerequisites for attending this BCS Foundation Certificate in Data Protection Course.

BCS Foundation Certificate in Data Protection Training Course Overview

BCS Foundation Certificate in Data Protection is understanding of data protection principles and regulations. Its importance lies in equipping participants with the knowledge and skills needed to ensure compliance with data protection laws, thereby safeguarding personal data and maintaining public trust. This training opens up opportunities in the growing field of data protection, making individuals more competitive and increasing their employability in roles requiring data protection expertise.

During this 3-day training course, delegates will learn the evolution of data protection laws in the UK, including an in-depth understanding of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. They will explore key data protection principles, terminology, and the lawful bases for processing personal data. They will also cover the accountability principle, including conducting Data Protection Impact Assessments (DPIAs) and maintaining Records of Processing Activities (RoPA). This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To learn key principles and terminology of data protection
  • To conduct Data Protection Impact Assessments (DPIAs) effectively
  • To maintain accurate Records of Processing Activities (RoPA)
  • To understand obligations of controllers, joint controllers, and processors
  • To navigate complexities of international data transfers compliantly
  • To understand and uphold data subjects' rights under GDPR
  • To comprehend the roles of ISAs and the Information Commissioner’s Office

After attending this training course, delegates will be able to confidently navigate and apply the principles of data protection laws, including the UK GDPR and Data Protection Act 2018. They will be equipped to identify and implement lawful bases for processing personal data, conduct thorough Data Protection Impact Assessments (DPIAs), and maintain comprehensive Records of Processing Activities (RoPA).

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What’s included in this BCS Foundation Certificate in Data Protection Training Course?

  • BCS Foundation Certificate in Data Protection Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Foundation Certificate in Data Protection Certificate.
  • Digital Delegate Pack.

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BCS Foundation Certificate in Data Protection Exam Information

The BCS Foundation Certificate in Data Protection exam assesses candidates on their foundational knowledge of data protection principles, methodologies, and best practices, ensuring their understanding of implementing and managing data protection measures in line with BCS standards. The format of the exam is as follows:

  • Question Type: Multiple choice
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 60 Minutes
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Practitioner Award in Leading with an IT Mindset Training Practice Exam

BCS Practitioner Award in Leading with an IT Mindset Training Course Outline

Module 1: Skills of a Successful Leader

  • Understanding Leadership Preferences
  • Suitability and Application of Leadership Styles
  • Suitability and Application of Delegation Styles
  • Developing Personal Resilience
  • Investment in Personal Development

Module 2: Build and Support Teams to Provide Solutions

  • Need for Resilience in Teams
  • Interpret of Team Dynamics
  • Methods for Managing Change
  • Presence of Ethics in an Organisation
  • Behaviours that Driving Innovation
  • Collaboration with Experts in Different Fields
  • Sustainable Practices and Actions in an Organisation

Module 3: Role of Technology in Driving Continuous Improvement and Productivity

  • Use of Technology Internally and Externally to Improve Productivity
  • Impact of Digital Transformation
  • Potential Impact of Future Technology

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Who should attend this BCS Practitioner Award in Leading with an IT Mindset Training Course?

This BCS Practitioner Award in Leading with an IT Mindset Training Course is ideal for individuals looking to merge their IT expertise with leadership and management skills. It is particularly beneficial for:

  • IT Managers and Directors
  • Project Managers
  • Business Analysts
  • IT Consultants
  • Change Managers
  • Systems Architects
  • Senior IT Technicians

Prerequisites for BCS Practitioner Award in Leading with an IT Mindset Training Course

There are no formal prerequisites to attend this BCS Practitioner Award in Leading with an IT Mindset Training Course.

BCS Practitioner Award in Leading with an IT Mindset Training Course Overview

Leading with an IT Mindset is designed to merge leadership capabilities with strategic IT insights, crucial for steering businesses towards success in today's digital age. This training is pivotal for cultivating adaptive, forward-thinking leaders capable of navigating the complexities of modern technology landscapes. Additionally, for delegates, this course serves as a stepping stone for career progression, especially in roles that demand a fusion of IT expertise and leadership acumen.

In this 3-day BCS Practitioner Award in Leading with an IT Mindset course, delegates will explore the intersection of leadership and technology to harness the full potential of IT in driving business strategies. They will delve into various leadership styles, understand the nuances of team dynamics, and learn how to leverage technology for continuous improvement and productivity. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To understand and apply different leadership styles effectively
  • To build and support resilient teams for innovative solutions
  • To leverage technology for productivity and continuous improvement
  • To foster ethical behaviours and sustainable practices organisation-wide
  • To develop personal resilience and investment in self-growth

After completing this training, delegates will be equipped with the skills to lead effectively within an IT-focused environment. They will be able to apply appropriate leadership and delegation styles to maximise team performance and innovation. Additionally, delegates will have the tools to drive digital transformation initiatives and future technology integrations seamlessly within their organisations.

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What’s included in this BCS Practitioner Award in Leading with an IT Mindset Training Course?

  • BCS Practitioner Award in Leading with an IT Mindset Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Award in Leading with an IT Mindset Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Award in Leading with an IT Mindset Training Practice Exam Information

The BCS Practitioner Award in Leading with an IT Mindset Training exam rigorously tests a candidates ability to integrate IT strategies with leadership skills. This exam evaluates the understanding of effective leadership within the technology sector, focusing on enhancing team dynamics and innovation. The format of the exam is as follows:

  • Question Type: Mixture of Multiple-Choice, Ordering, Complete the Blanks and Multiple-Response Questions
  • Total Questions: 20 (10 one mark and 10 two mark questions)
  • Total Marks: 30 Marks
  • Pass Marks: 70%, or 21/30 Marks
  • Duration: 45 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (5 days)

Online Self-paced (40 hours)

BCS Practitioner Certificate in Information Risk Management Practice Exam

BCS Practitioner Certificate in Information Risk Management Training Course Outline

Module 1: Concepts and Framework of Information Risk Management

  • Need for Information Risk Management
  • Explain the Context of Risk in Organisations

Module 2: Information Risk Management Fundamentals

  • Fundamentals of Information Security
  • Information Risk Management Standards and Good Practice Guides
  • Process of Information Risk Management
  • Information Risk Terms and Definitions

Module 3: Establishing an Information Risk Management Programme

  • Requirements of an Information Risk Management Programme
  • Development of a Strategic Approach to Information Risk Management
  • Principles of Information Classification

Module 4: Risk Identification

  • Process to Identify Information Assets
  • Conduct a Business Impact Analysis
  • Conduct a Threat and Vulnerability Assessment

Module 5: Risk Assessment

  • Undertake a Risk Analysis
  • Conduct Risk Evaluation

Module 6: Risk Treatment

  • Risk Treatment Options, Controls and Processes
  • Explain the Use of a Risk Treatment Plan

Module 7: Monitor and Review

  • Information Risk Monitoring
  • Undertake an Information Risk Review

Module 8: Presenting Risks and Business Case

  • Report and Present the Progress of a Risk Management Programme
  • Present a Business Case

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Who Should Attend this BCS Practitioner Certificate in Information Risk Management Training Course?

The BCS Practitioner Certificate in Information Risk Management Training Course is tailored for professionals involved in the safety and security of information systems. It is particularly suited for those looking to certify or enhance their capabilities in managing information risks. Ideal candidates include:

  • Chief Information Security Officers
  • Risk Management Analysts
  • IT Security Consultants
  • Data Protection Officers
  • Security Operations Centres
  • Compliance Auditors
  • Network Security Engineers

Prerequisites for BCS Practitioner Certificate in Information Risk Management Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Information Risk Management Training Course.

BCS Practitioner Certificate in Information Risk Management Training Course Overview

Information Risk Management is a critical discipline focused on identifying, assessing, and mitigating risks associated with the management and security of information. Its importance cannot be overstated as it helps organisations protect their data assets, ensure compliance with regulations, and safeguard their reputation. For organisations, this training equips teams with the skills to develop robust risk management frameworks, enhancing overall security posture and operational resilience. Moreover, for individuals, completing this training opens up numerous career advancement opportunities, making them valuable assets in any data-sensitive industry.

In this 5-day BCS Practitioner Certificate in Information Risk Management Training, delegates will explore the extensive field of information risk management through a structured and comprehensive curriculum. This course delves into the fundamentals of information security, the principles of risk management, and practical approaches for establishing an effective information risk management program.

Course Objectives:

  • To identify and classify information assets systematically
  • To assess vulnerabilities and potential threats effectively
  • To develop strategic risk mitigation responses
  • To implement risk treatment plans and controls
  • To monitor and review risk management processes
  • To articulate risks and solutions in business terms

After attending this training, delegates will be equipped to actively contribute to their organisations' risk management efforts. They will possess the skills to identify critical information assets, assess and prioritise risks, and implement tailored risk mitigation strategies. Additionally, they will be able to monitor the effectiveness of risk treatments and refine risk management practices over time, ensuring ongoing protection and compliance.

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What’s included in this BCS Practitioner Certificate in Information Risk Management Practice Training Course?

  • BCS Practitioner Certificate in Information Risk Management Practice Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Certificate in Information Risk Management Practice Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Certificate in Information Risk Management Practice Exam Information

The BCS Practitioner Certificate in Information Risk Management Training exam assesses a participant comprehensive understanding of managing and mitigating information risks effectively. This certification validates the individual ability to apply information risk management principles, standards, and methodologies in alignment with best practices for safeguarding information assets. The format of the exam is as follows:

  • Question Type: A scenario-based online exam that includes a range of question types including multiple choice, multiple response, and matching questions.
  • Total Questions: 60
  • Total Marks: 60 Marks
  • Pass Marks: 65%, or 39/60 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

BCS Professional Certificate in Stakeholder Engagement Exam

BCS Professional Certificate in Stakeholder Engagement Training Course Outline

Module 1: Stakeholders

  • Types of Stakeholder
  • Stakeholder Analysis and Prioritisation
  • Stakeholder Planning and Monitoring
  • Stakeholder Perspectives

Module 2: Communication

  • Communication Process
  • Barriers to Communication
  • Active Listening
  • Listening Behaviours

Module 3: Working with Stakeholder Groups

  • Group Development Process
  • Learning Styles

Module 4: Facilitated Workshops

  • Benefits of Facilitated Workshops
  • Roles in a Facilitated Workshop
  • Stages of a Facilitated Workshop
  • Facilitated Workshop Planning
  • Running a Facilitated Workshop
  • Facilitation Techniques

Module 5: Rapport

  • Nature of Rapport
  • Mehrabian’s Elements in Communication
  • Techniques for Creating and Sustaining Rapport
  • Building Rapport Using Mirror, Match, Pace

Module 6: Creative Problem-solving

  • Creative Problem-solving Process 
  • Barriers to Creativity
  • Techniques for Generating Ideas 
  • Managing the Creative Thinking Process Using de Bono’s Six Hats 

Module 7: Managing Expectations

  • Categories of Expectations 
  • Sources of Expectations
  • Process for Managing Expectations  

Module 8: Negotiating with Stakeholders

  • GETTING TO YES Approach
  • BATNA
  • Integrative and Distributive Negotiation 

Module 9: Managing Conflict

  • Roots of Conflict – Goals, Judgements, Values 
  • Options for Conflict Resolution
  • Thomas-Kilmann Conflict MODE Instrument 

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Who Should Attend this BCS Professional Certificate in Stakeholder Engagement Training Course?

This BCS Professional Certificate in Stakeholder Engagement Training Course is ideal for professionals who are keen to enhance their ability to manage and engage effectively with stakeholders in a variety of settings. It is particularly beneficial for:

  • Project Managers
  • Communication Officers
  • Change Managers
  • Business Analysts
  • HR Professionals
  • Public Relations
  • Senior Executives

Prerequisites for BCS Professional Certificate in Stakeholder Engagement Training Course

There are no formal prerequisites to attend this BCS Professional Certificate in Stakeholder Engagement Training Course.

BCS Professional Certificate in Stakeholder Engagement Training Course Overview

Stakeholder Engagement is a strategic approach to managing and nurturing relationships with all parties significantly impacted by business activities. This engagement is essential for aligning stakeholder expectations with project goals, crucial for the success and sustainability of projects. Individuals will gain proficiency in advanced communication techniques, facilitated workshop strategies, and creative problem-solving, all vital for effective stakeholder interactions.

In the 2-days BCS Professional Certificate in Stakeholder Engagement Training, delegates will delve into the art and science of building effective relationships with stakeholders critical to project and organisational success. The course covers comprehensive techniques for stakeholder analysis, prioritisation, and engagement planning, as well as methods for effective communication, including barriers to communication and active listening.

Course Objectives:

  • To identify and analyse different types of stakeholders effectively
  • To apply appropriate communication strategies for diverse groups
  • To plan and conduct facilitated workshops for stakeholder engagement
  • To develop techniques for building and sustaining rapport
  • To employ creative problem-solving and conflict management strategies
  • To understand and navigate the complexities of negotiating with stakeholders

After completing this training, delegates will be well-equipped to engage stakeholders in a manner that ensures mutual understanding and cooperation. They will be proficient in using structured approaches to analyse and prioritise stakeholder needs and expectations.

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What’s included in this BCS Professional Certificate in Stakeholder Engagement Training Course?

  • BCS Professional Certificate in Stakeholder Engagement Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Professional Certificate in Stakeholder Engagement Certificate.
  • Digital Delegate Pack.

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BCS Professional Certificate in Stakeholder Engagement Exam Information

The BCS Professional Certificate in Stakeholder Engagement exam evaluates a candidate ability to effectively engage and manage stakeholders across a variety of business contexts. This assessment ensures a comprehensive understanding of stakeholder analysis, prioritisation techniques, communication processes, and engagement strategies, aligning with BCS standards for excellence in stakeholder management. The format of the exam is as follows:

  • Question Type: Multiple-Choice
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Professional Certificate in Business Architecture Training Exam

BCS Professional Certificate in Business Architecture Training Course Outline

Module 1: Business Architecture Domain

  • Rationale for Business Architecture
  • Architecture Principles
  • Relationship of Business Architecture with the Data, Applications and Infrastructure Architectures
  • Roles in Business Architecture

Module 2: Business Architecture Frameworks

  • Artefacts of a Business Architecture
  • Business Architecture Views
  • Frameworks

Module 3: Business Motivation/Organisation view

  • Rationale for Business Motivation View
  • OMG Business Motivation Model
  • Business Model Canvas
  • Organisation Map

Module 4: Capability View

  • Business Capability Modelling
  • Three Strata of a Business Capability Model
  • Levels of Capability
  • Defining Capabilities
  • Business Capability, Competency and Capacity

Module 5: Value/Process View

  • Business Services and Value Propositions
  • Value Chain Analysis
  • Value Stream Analysis
  • Value Network Analysis
  • Relationships Between Capabilities, Value Streams and Processes

Module 6: People View

  • RACI Analysis
  • Functional, Divisional and Matrix Organisation Structures
  • Business Culture Analysis

Module 7: Information View

  • Meta Data, Data and Information
  • Information Concepts Modelling
  • Relationships Between Information Concepts and Capabilities and Value Streams

Module 8: Business Architecture and Business Change

  • BCS Business Change Lifecycle
  • Use of the Business Architecture to Evaluate and Enable Change Initiatives
  • Organisational Memory

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Who Should Attend BCS Professional Certificate in Business Architecture?

This BCS Professional Certificate in Business Architecture Course is designed for anyone who wants to understand the alignment of IT strategies with business objectives. There are are some of the professionals who can benefit from attending this course:

  • Business Architects
  • Enterprise Architects
  • Strategy Consultants
  • Change Management Directors
  • IT Strategy Managers
  • Operational Excellence Managers
  • Project Management Office (PMO) Directors

Prerequisites of BCS Professional Certificate in Business Architecture

There are no formal prerequisites for attending this BCS Professional Certificate in Business Architecture Course.

BCS Professional Certificate in Business Architecture Training Course Overview

BCS Professional Certificate in Business Architecture is a comprehensive certification that equips professionals with the knowledge and skills to design and implement effective business architectures. Its importance stems from the need for organisations to align business strategies with IT infrastructure, ensuring coherent and efficient operations. For organisations, the training enhances strategic planning capabilities, aligns IT investments with business goals, and improves agility in responding to market changes. This certification opens up career advancement opportunities, positioning individuals as valuable assets in strategic roles within their organisations.

During this 3-day BCS Professional Certificate in Business Architecture Training course, delegates will acquire a deep understanding of how to effectively structure and manage business architectures. They will learn a broad range of essential topics, including the fundamentals of business architecture, the interrelations between business and IT architectures, and the application of various business architecture frameworks. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To understand the scope and significance of business architecture
  • To apply frameworks and tools in business architecture effectively
  • To align business strategies with it and infrastructure architectures
  • To develop comprehensive business capability and value models
  • To analyse and optimise organisational and process efficiencies
  • To Facilitate Strategic Planning and Change Management Initiatives

After attending this training course, delegates will be able to significantly enhance the alignment and integration of strategic business goals with IT and infrastructure developments within their organisations. They will be able to apply business architecture frameworks and tools to model and analyse business capabilities, manage and optimise value streams, and effectively structure organisational processes.

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What’s included in this BCS Professional Certificate in Business Architecture Training Course?

  • BCS Professional Certificate in Business Architecture Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Professional Certificate in Business Architecture Certificate.
  • Digital Delegate Pack.

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BCS Professional Certificate in Business Architecture Training Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individuals knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows:

  • Question Type: Multiple Choice
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Mark: 65%, or 26/40 Marks
  • Duration: 90 minutes
  • Open Book/Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (5 days)

Online Self-paced (40 hours)

BCS Practitioner Certificate in Freedom of Information Training Practice Exam

BCS Practitioner Certificate in Freedom of Information Training Course Outline

Module 1: Legislation, Codes of Practice and Ethics Within Public Authorities

  • Public Authorities Covered by the Freedom of Information Act
  • Describe the Need for Governance in a Public Authority
  • State Codes of Practice and Legislations
  • Difference Between Ethics and Legislation

Module 2: Scope and Principles of the Freedom of Information Act

  • Purpose of the Freedom of Information Act Legislation
  • Principles the FOIA Legislation
  • Purpose of Schedule 1
  • Relationship between Freedom of Information Act and Private Sector
  • Who and What is covered by Freedom of Information Act

Module 3: Obligations and Responsibilities

  • Good Practice in Relation to Record Management
  • Use of Publication Schemes
  • Utilising FOIA and Codes of Practice 2018
  • Fees, Regulations, and Costs Associated With a
  • Apply the Time Deadlines to the Request for Information

Module 4: Disclosure, Non-disclosure and Exemptions

  • Apply Exemptions from Disclosure

Module 5: Environmental Information and Personal data

  • Environmental Information Regulations and the Relevance and Differences to the FOIA
  • Principles and Lawful Decisions in Regards to the Data Protection Act

Module 6: Enforcement and Appeals Process

  • Enforcement Powers
  • Offences in Relation to the Disclosure of Information
  • Appeals Process

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Who should attend BCS Practitioner Certificate in Freedom of Information Training Course?

The BCS Practitioner Certificate in Freedom of Information Training Course is designed for professionals who manage or respond to public information requests under the Freedom of Information Act. This course is particularly well-suited for:

  • Information Managers
  • Public Sector Officials
  • Compliance Officers
  • Data Protection Officers
  • Legal Professionals
  • Records Managers

Prerequisites for BCS Practitioner Certificate in Freedom of Information Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Freedom of Information Training Course.

BCS Practitioner Certificate in Freedom of Information Training Course Overview

Freedom of Information (FOI) embodies the principle that individuals have the right to access information held by public bodies to promote transparency and accountability in the functioning of government. The importance of this concept lies in its power to enhance democratic engagement and oversight, allowing citizens to be better informed about how their government operates. For organisations, this training offers significant benefits by ensuring compliance with legal standards and improving internal processes related to information management. Individuals benefit from acquiring a comprehensive understanding of FOI, including the practical aspects of managing requests and understanding the scope of legal frameworks. For delegates, this training can lead to career advancement opportunities in legal, administrative, and compliance roles within public and private sectors, equipping them with specialised skills in governance and information rights management.

In the BCS Practitioner Certificate in Freedom of Information Training, delegates will delve into the essentials of the Freedom of Information (FOI) Act, learning how to handle and process information requests within the framework of public authority and governance. This course is designed to build comprehensive skills in managing, disclosing, and protecting information as stipulated by law.

Course Objectives:

  • To identify key legislations affecting public authorities under FOI
  • To apply ethical principles in handling public information
  • To manage records and use publication schemes effectively
  • To interpret and apply exemptions from FOIA disclosure
  • To understand the appeals and enforcement process
  • To differentiate between environmental information and personal data

After attending this training, delegates will be able to proficiently handle requests for information under the Freedom of Information Act, ensuring compliance with associated regulations and ethical standards. They will gain skills necessary for implementing effective publication schemes, managing records, and navigating the complexities of disclosure and non-disclosure.

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What’s included in this BCS Practitioner Certificate in Freedom of Information Training Course?

  • BCS Practitioner Certificate in Freedom of Information Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Certificate in Freedom of Information Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Certificate in Freedom of Information Training Practice Exam Information

The BCS Practitioner Certificate in Freedom of Information exam rigorously assesses a candidate understanding and practical application of the Freedom of Information Act. It evaluates the participant’s ability to manage public information requests effectively, apply legal judgments, and implement FOI policies within an organisational context. The format of the exam is as follows:

  • Question Type: Multiple-Choice, Multiple-Response, and Scenario-based
  • Total Questions: 21
  • Total Marks: 60 Marks
  • Pass Marks: 65%, or 39/60 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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Package deals for Business Analysis Courses

Our training experts have compiled a range of course packages on a variety of categories in Business Analysis Courses, to boost your career. The packages consist of the best possible qualifications with Business Analysis Courses, and allows you to purchase multiple courses at a discounted rate.

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Business Analysis Courses FAQs

Business Analysis Certification cover various topics related to analysing and improving business processes, understanding stakeholder needs, and developing practical solutions.
Pursuing Business Analysis Courses is crucial for individuals and professionals aiming to enhance their ability to understand, analyse, and address business needs effectively.
The Knowledge Academy offers several advanced Business Analysis Courses. Some of the advanced Business Analysis Courses include the BCS International Diploma in Business Analysis, the BCS Professional Certificate in Benefits Planning and Realisation Course, etc.
To excel in Business Analysis Training, one needs a mix of technical skills, like requirements analysis and software lifecycle understanding, and essential soft skills, including effective communication, critical thinking, and stakeholder management.
To ascertain whether Business Analysis Courses are a suitable fit for your aspirations, assess your career objectives and examine the course content, prerequisites, and reviews to confirm their relevance to your requirements.
The Business Analysis Courses Exams can include multiple-choice questions, scenario-based questions, or essay questions. The exact structure could differ based on the Business Analysis Course that you choose.
When individuals sign up for our Business Analysis Courses, they gain access to dynamic sessions led by our world-class and experienced educators who will support them in successfully completing the course. Our Business Analysis Courses also offers delegates with a digital delegate pack and issues the relevant certification upon course completion.
After completing Business Analysis Courses, you can pursue careers as a Business Analyst, Data Analyst, Project Manager, or Product Manager in various industries. These courses provide the skills and knowledge needed to excel in roles focused on Business Analysis.
Business Analyst jobs involve evaluating business processes, identifying needs, and recommending solutions to improve efficiency and outcomes. They bridge IT and business teams to ensure technology solutions meet business requirements.
Whether Business Analysis is a high-paying job depends on factors like experience, industry, and location. Generally, it is considered well-compensated, with salaries varying widely based on these factors.
The highest salary for a Business Analyst fresher in Taiwan, Province of China is around £43,616 per year.
Certified Business Analysis Professional (CBAP) salary varies by location, often reflecting the high value organisations place on seasoned business analysis professionals. It is as follows: Country- Salary Range UK- £30,000 - £43,616 US- $50,000 - $70,000 India- ₹3,00,000 - ₹6,00,000
The benefits of enrolling in Business Analysis Courses encompass a boost in analytical and problem-solving skills, expanded job opportunities, and mastery of industry-standard tools and techniques.
To become a certified Business Analyst, select your preferred Business Analysis Certification, meet the eligibility requirements, prepare for and pass the certification exam. Our Business Analysis Courses cover a wide range of essential topics, ensuring you gain a deep understanding of the field.
To maintain a Business Analysis Certification, one must meet the certifying body's continuing education requirements, often through earning PDUs or Continuing Education credits via courses, webinars, conferences, or workshops.
A Business Analysis Certification validates your expertise and knowledge in Business Analysis, enhancing your professional credibility and marketability. It also showcases your dedication to advancing professionally and your commitment to upholding industry norms, setting you apart from other applicants.
Individuals best suited for roles requiring Business Analysis skills are those with strong analytical abilities, effective communication, and a keen understanding of business processes.
Consider these two recommended books for enhancing your understanding of Business Analysis: "Business Analysis 3rd Edition" by Debra Paul, Donald Yeates, and James Cadle, and "Business Analysis Techniques: 72 Essential Tools for Success" by James Cadle, Debbie Paul, and Paul Turner.
To get a BCS certificate, one must pass the relevant examination, which typically involves completing a training course and then successfully passing the associated exam.
BCS qualifications are highly regarded in many sectors, offering foundational to advanced knowledge in IT and business analysis, enhancing career prospects.
Examples of Business Analysis Courses fundamentals include conducting stakeholder analysis, defining business needs, identifying solutions, and managing requirements throughout the project lifecycle.
The BCS International Diploma in Business Analysis is an advanced certification that demonstrates expertise in business analysis principles and practices.
The Knowledge Academy has gained popularity for providing comprehensive training with experienced instructors, flexible learning, a global presence, and a reputation for high-quality training and certifications. It's a dependable option for those seeking Business Analysis Courses.
These courses often utilise Business Analysis techniques like SWOT analysis, requirements gathering, and process modelling, alongside approaches like Agile and Waterfall methodologies.
A Business Analysis tool in certification contexts include software for data analysis, process mapping, and project management that supports effective business analysis practices.
The BCS Foundation Certificate in Business Analysis is an entry certificate in business analysis that covers key concepts, tools, and techniques used in the business analysis field.
BCS recognition varies by location; it's best to check with local industry standards and employers to understand its value in a specific region.
Business Analysis developed in the 1980s, expanding from systems analysis to encompass broader organisational improvements and strategic initiatives.
Participate in a Business Analysis Course by visiting our website, selecting your desired course, and completing the registration process.
The demand for BCS-certified professionals and BCS jobs depend on the location; in many areas, individuals with these qualifications are sought after for their specialised skills.
BCS Business Analysis significance lies in its comprehensive framework for improving business processes and systems, providing a structured approach for business improvement and stakeholder value.
The first step in analysing a business process is to clearly define the scope and objectives of the analysis, including identifying key stakeholders and their needs.
The BCS International Diploma in Business Analysis is considered a higher-level qualification, aimed at professionals seeking to demonstrate a comprehensive understanding of business analysis.
BCS stands for the British Computer Society, and it sets the standard for BCS code of conduct within the IT industry.
The Knowledge Academy is the Leading global training provider for Business Analysis Courses.
The training fees for Business Analysis Courses in Taiwan, Province of China starts from $3995.
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