Kuala Lumpur is the capital city of Malaysia. The population of the city is around 1.7 million and the metro area is around 7.2 million making it the most populous city in Malaysia. Kuala Lumpur is home to a number of higher education institutes such as; the University of Kuala Lumpur which is a multi-campus university which was established in 2002 and is home to around 20,500 international and local students. Another university is the Open University Malaysia which is a private university which was established in 2000 and has 37 learning centres throughout Malaysia. The Open University Malaysia has around 100,000 students studying 50 academic programmes.
Online Reputation Management Training in Kuala Lumpur
In this Online Reputation Management Training in Kuala Lumpur, learners explore how to influence and protect brand perception on digital channels. The course includes reputation basics, monitoring tools and metrics, managing reviews and comments, response planning, social listening, crisis response procedures, and reputation improvement tactics.
- Understand how to enhance online reputation with customer’s engagement
- Establish a policy for social media companies with Online Reputation Management Training
- Gain an understanding of how to respond and deal with complaints
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