| Available 24 Hours Monday - Friday | +60 1800812339
Please enter course

Got a quick question or comment?
Send us enquiry.

Enter your details and we will call you back to discuss your requirements

Change Management Training | Change Management Courses

  • We are recognised as the Worlds Largest Accredited Change Management Training Provider. Successfully trained over 3,000 Delegates
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY - Includes all Official Change Management Exams & Certificates
  • Fully Certified Change Management Training Courses delivered by Highly Experienced, World Class Instructors
  • Over 99% Success Rate - Earning Potential with an Accredited Change Management Qualification is between £40k and £85k *
  • Our Change Management Foundation and Practitioner Qualification is Delivered in Luxury Training Venues Nationwide
  • Change Management Certification Training provided by Fully Licenced and Accredited Training Provider - Book Now
  • Earning potential with a Licenced Change Management qualification between £40k and £85k*


  • ITS OFFICIAL: MORE candidates PASS Agile exams with our courses than any other training provider as verified by APM Group
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY - Includes all Agile Training,  Foundation and Practitioner Exams, Manuals and Certificates
  • Recognised as the Worlds Largest Agile Project Management Training Provider.  Successfully trained over 10,000 Delegates
  • Certified Agile Project Management Training Courses delivered by Highly Experienced instructors
  • Over 99% Successfully Trained Delgates - Earning Potential with an Agile Qualification is between £40k and £85k
  • Agile Project Management Certification Training provided by Fully Licenced and Accredited Provider - Book Now
Course Dates, Locations & Prices (Top) | View Course Info
Course Name Date Location Duration Price Book Online
Change Management Foundation & Practitioner 10/07/17 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 14/08/17 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 11/09/17 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 09/10/17 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 13/11/17 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 11/12/17 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 08/01/18 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 12/02/18 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 12/03/18 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 09/04/18 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 14/05/18 Kuala Lumpur
5 days $3945 Book now Enquire
Change Management Foundation & Practitioner 11/06/18 Kuala Lumpur
5 days $3945 Book now Enquire

Course Information (Top) | View Dates & Pricing


Change Management Foundation & Practitioner 


Change Management Foundation & Practitioner is a 5-day course designed to teach you everything you need to pass the APMG Change Management Foundation & Practitioner exams.

Change can greatly impact any organisation, and it is important to be prepared to handle it before, during and after it occurs. Change Management Foundation and Practitioner will ensure that employees involved in organisational change are ready for change when it comes, embracing it rather than fearing it.

The Knowledge Academy Change Management course materials are based on the 2012 edition of, “Making Sense of Change Management 3rd edition” and include an examination based on this manual.

This Change Management Foundation and Practitioner Course is made up of two parts:

  • Change Management Foundation
    • Change Management Foundation is the ideal introduction to change management for any team member involved in organisational change.
  • Change Management Practitioner
    • Change Management Practitioner is the perfect next step for those who have Change Management Foundation and wish to learn how to apply their knowledge to the workplace.

What is Change Management?

Change Management is all about preparing for and handling organisational change. To develop their Change Management qualification, the APMG have worked with the writers of the Making Sense of Change Management book to deliver a qualification which helps both organisations and their employees come to terms with the issues that may come up during the process of change.

Pre-Course Reading

We recommend you read the first chapter of the Effective Change Manager’s Handbook (this is provided).

Doing this reading will provide the best possible start to the course.


This course is open to everyone and there are no prerequisites.

Who Should Attend?

This course is recommended for anybody interested in managing or learning more about organisational change.

Course Structure

  • Five days, with a two-part structure
  • In the first three days, you will prepare for and take the Foundation exam, which measures knowledge of Change Management
  • The remaining two days will be to prepare for and take the Practitioner exam, which confirms whether you can apply this knowledge to a given scenario

Course Content

The course covers the following topics:

  • Understanding the impact of change
  • Supporting and preparing for impending changes
  • Developing effective change teams
  • Understanding and managing others through changes
  • Getting buy-in; dealing with individual and organisational resistance
  • Building and maintaining good working relationships with stakeholders
  • Getting more creative with change solutions

Change Management Foundation and Practitioner Exams

Change Management Foundation Exam:

  • Focuses on knowledge of Change Management
  • Closed-book
  • Multiple-choice
  • 50 questions
  • 40 minutes
  • Pass mark is 50%

Change Management Practitioner Exam:

  • Focuses on applying Change Management knowledge to a case study scenario
  • Objective-testing, a type of multiple-choice
  • 4 questions with 20 marks each
  • 2.5 hours
  • 40 marks required to pass (out of 80 available) - 50%
  • Open-book – you are allowed to take ‘The Change Manager’s Handbook’ in with you

Please note:

This IS an open-book examination.


Why choose The Knowledge Academy?

  • This Course includes a copy of ‘The Change Manager’s Handbook’– the best guide to Change Management around.
  • You will also receive The Knowledge Academy courseware folder, which has all presentation slides used during training and additional learning material such as practice papers
  • We make the learning experience enjoyable
  • We are trusted by globally leading brands such as JP Morgan, HSBC and Sony as a learning partner of choice.
  • We provide pre- and post-course support so you never feel alone
  • All of our training is hands-on, using real world examples
  • As a market leader, we have an extremely high global pass rate
  • Over 90% of our delegates come back to us for further training
  • We have the best instructors in the industry which is reflected in our position as the market leader for professional qualifications
  • We provide value for money and trained over 25,000 delegates last year
  • We have some of the most luxurious course venues worldwide

Click ‘Book Now’ or ‘Enquire’ next to the date of your choice and our expert advisors will be in touch.

Case Study

Multinational energy company Centrica were growing quickly. In just a few years they had tripled in size, and they wanted to continue to expand consistently. To do this, they began to roll out a global management system to standardise processes across the organisation. It was important to get this right. Parts of Centrica were experiencing ‘change fatigue’ and employees were less willing to embrace change if they felt it was being forced upon them. In addition, regulations and policies had to be strictly adhered to, with employees staying up to date with all changes.  

To ensure successful adoption of the global management system, effective change management was needed. Centrica’s programme team ensured stakeholder engagement was a priority, keeping senior management in the loop and understanding their priorities. They also listened to their sceptics, considering their viewpoints and involving them directly in the risk planning process.

By implementing effective change management policies, Centrica managed to roll out their organisational changes with minimal resistance. They have continued to expand into other countries quickly and efficiently, while adhering to the complex international regulations which govern the energy industry.

* Dependant on experience and industry Source: payscale.com and itjobswatch.co.uk

  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.

  • Is this course accredited?

    Yes, it is accredited by APMG International.

  • What experience does the course instructor have?

    All of our instructors are fully accredited and have over ten years of experience.

  • What does The Knowledge Academy provide me with on the course?

    We provide pre-course reading, the official Change Manager’s Handbook, The Knowledge Academy courseware folder, official certificates and refreshments.

  • Does the course include exams?

    Yes, the course includes both the Change Management Foundation and Practitioner exams.

  • Are there any prerequisites for the Change Management examinations?

    There are no prerequisites for the examinations.

  • What is the structure of the exams?

    The Foundation exam is multiple choice and the Practitioner exam is in the "objective-testing" format, a style of multiple-choice examination.

  • What is the pre-course work?

    We recommend you read the first chapter of ‘The Effective Change Manager’s Handbook’, which will be provided.

  • What are the hours of the course?

    The course hours are 9am to 5pm.

  • Is there homework?

    There will be some homework throughout the course. Completing this will ensure you have the best possible chance of passing the exam.

  • How long until I receive course confirmation details?

    You will receive confirmation details as soon as your place has been booked and confirmed.

What's Included?
  • Official manual: 'The Effective Change Manager's Handbook'
  • The Knowledge Academy Courseware Book, including presentation slides and practice papers
  • Pre-Course Material
  • Exams
  • Certificates
  • Experienced Instructor
  • Refreshments

best-price      customer-charter

Why Choose us?
  • Certified and Approved

    We're accredited by leading training organisations including AXELOS, BCS, The Chartered Institute of IT, APMG, PMI, The Open Group and many more.

  • Best Price Guarantee

    As well as providing the best training in the industry, we'll also provide it at the best price. We'll beat any like for like quote from our competitors.

  • World's Largest Global Training Provider

    We offer training in the more locations than any other provider with over 1200 training locations globally.

  • Trusted by Industry Leading Brands

    We're proud of our range of high-profile clients including brands such as JP Morgan, HSBC, British Airways, BskyB, Sony, AT&T to name only a few

  • Hands-on, Expert Instructor-led Classroom Training

    All our trainers are hand-picked, highly experienced, subject matter experts, who can not only train you but also use real world and practical examples.

  • Dedicated 24/7 Support

    We are here to provide help and guidance before, during and after your training course to make sure you get the most from your training

 Contact Us  More Courses

Happy Customers

There hasn't been any testimonials submitted to this topic