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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Project Management

Certified Professional Change Management (CPCM)

  • Learn how to become effective and pivotal implementors of business change.
  • Learn how change Impacts the organisation and how to explore change failures.
  • Learn the different approaches to change and how to effectively manage this.

Available delivery methods for this course:




Live Virtual

Course Information

Certified Professional Change Management (CPCM) Course Outline

Our Professional Change Management training course explores the following areas:

Module 1: Introduction to CPCM

  • What is CPCM?
  • What is Business Change?
  • The Benefits and Risks of Business Change

Module 2: Organisational Change

  • Business Transformation
  • Business Transformation Stages
  • Factors for Success
  • Risk Management
  • Process Mapping
  • Evaluating Existing Processes
  • Identifying Areas for Improvement
  • Aligning Organisation Structure and Job Roles
  • Implementing and Operating New Changes
  • Stakeholder Engagement

Module 3: Approaches to Change

  • Individual Change
    • The ‘People’ Side of Change
    • Five Elements of Individual Change
  • Team Change
  • Organisational Change
    • Organisational Readiness
    • Why is Change Required?
  • Lead Change

Module 4: Change Impact and Analysis

  • Planning and Measuring Change
  • Directing Change
  • Perspectives and Responses
  • Exploring Change Failure
  • Influences and Concerns
  • Change Principles
  • Communication
  • Overcoming Challenges
  • Maintaining Change
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Certified Professional Change Management (CPCM) Course Overview

Change within any organisation is unavoidable, necessary, and occurs regularly, so businesses require individuals who are capable of effectively handling change processes.

Therefore, Change Management certifications are globally recognised, and our training course is no exception. With The Knowledge Academy, delegates will acquire all the fundamental knowledge needed to emerge as a competent Change Management Professional in just two days. A comprehensive range of content will be explored, which ensures all delegates evolve from this training course with a confident understanding of the impact change can have.

Particularly, knowledge of how to negotiate and implement change in the workplace is becoming an ever-increasing business asset, as organisations try to keep up with the constantly advancing, and competitive, market environment. Thus, it is crucial for businesses to enforce changes at a fast but manageable pace, and respond to the impact of change as quickly as it's industry and competitors. The need for this means that our CPCM training is greatly desirable, and attracts much interest from organisations who wish to achieve change results.

Our Certified Professional Change Management training course is specifically designed to help individuals become effective and pivotal implementers of business change - transforming organisations and business processes, by following logical and informed procedures. This well-established CPCM certification will explore a variety of areas that need to be considered when an organisation undergoes widespread fundamental changes, from the hiring and firing of employees and departmental restructuring, to coping with the effects of fast-moving business change.

During this CPCM course, which is acknowledged worldwide, delegates will acquire an understanding of what is needed to achieve successful business transformation, risk evaluation, and how to align new changes within an organisation's best-practice framework. The four universal approaches that determine the successful implementation of business change, including structural team alterations, organisational changes, individual adaptations, and managerial advancement, will also be examined in detail to ensure that Change Management Professionals undertaking our course are well equipped and prepared to initiate large-scale Change Plans.

Additionally, this course will provide delegates with knowledge of how to handle the impact of change, change adversity, overcoming challenges, and addressing change failure - from both a theoretical and practical perspective.

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Who should attend this Change Management Course?

This CPCM training course is intended for those all those involved with/impacted by the process of change, from junior team members, to Change Managers. The course will also benefit anyone looking to develop their knowledge of Change Management methodology.

Certified Professional Change Management​ Prerequisites

There are no formal prerequisites, therefore anyone with an interest in initiating Business Change can attend.

What's Included in this Change Management Course?

This CPCM course includes the following:

  • The Certified Professional Change Management (CPCM) Examination
  • The Knowledge Academy CPCM Manual
  • Certificates
  • Experienced CPCM Instructor
  • Refreshments

Certified Professional Change Management Exam Information

In order to acquire this Certified Professional Change Management (CPCM), delegates will need to pass an examination that tests their acquired knowledge. The exam is included with the course fee and will take place at the end of day two. The exam format is detailed below:

  • 40 questions
  • Multiple choice questions
  • Duration of 1 hour
  • 65% Pass Mark Required
  • Closed Book

Certified Professional Change Management (CPCM) FAQs

Please arrive at the venue at 8:45am.
There are no formal prerequisites.
This CPCM training course is designed for anyone involved with/impacted by change implementation within an organisation.
We are able to provide support via phone & email prior to attending, during, and after the course.
Delegate pack consisting of course notes and exercises, exam, manual, experienced instructor, and refreshments.
This course is [2] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

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Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Certified Professional Change Management (CPCM)

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

We are accredited by APMG for our Change Management training courses

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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