The Knowledge Academy Logo
+60 1800812339
  24 Hours Monday - Sunday
Empty
X

Send us your message.
We'll get back to you as soon as we can.

Please enter Name Please enter valid Email Please enter valid Phone number

Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

View classroom dates
  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

View online prices
  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-House Training

Our In-House training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-House courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-House training.

Book onsite
  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

View virtual dates
  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
X
Business Skills

Effective Communication

  • Learn essential communication skills to present a positive image 
  • Communication Skills Training in luxury nationwide venues
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY
Popular Course

Page Menu

Course Information

Effective Communication Training Outline

  • Communication

  • What is a Skilled Communicator?

  • Individual Evaluation

  • Communication Barriers

  • Case Study: New Neighbours

  • Applying the Answers

  • Asking Questions

  • Asking Good Questions

  • Probing

  • Listening Skills

  • Quick Quiz

  • How do you rate your Listening ability?

  • Active Listening Skills

  • The Communication Funnel

  • Communication Situations

  • One Little Word

  • Body Language

  • What Do Our Bodies Say?

  • Gestures

  • Emotions

  • A Personal Action Plan

Back to top

Effective Communication Training Overview

During this one-day Effective Communication training course, candidates will acquire a comprehensive understanding of the impact of communication on others, and how to improve personal communication skills to a level where information can be conveyed efficiently and effectively. Using communication wisely and efficaciously will mean that it will become easier to attain better results and the outcome of exchanges will be more productive. This course specialises in the use of communication within a business environment. Communicative ability not only involves the capability to convey information, but also to be able to listen to others and receive information. Hence, this training course includes listening based exercises and quizzes to emphasise the importance of listening in effective communication.

Back to top

Who is this training course intended for?

This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, in order to enhance efficacy and productivity within the workplace.

 

Prerequisites

There are no prerequisites for this course.

Available delivery methods for this course:

Classroom

In-house

Online

Virtual

Upcoming classes

Speak to a member of our team

Call now

+60 1800812339 >

Or

Enquire Now

Dates & Prices for Effective Communication

Select your preferred delivery method

Filter your results

Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Speak to a member of our team

Call now

01344 203999 >

Or

Enquire Now

Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style


Effective Communication FAQs

The course begins at 9am and finishes at around 5pm. Please arrive promptly at the training venue at 8.45am.
All of our instructors are fully accredited and have years of experience
Each delegate is provided with a The Knowledge Academy courseware folder, a certificate upon completion, and a variety of refreshments.
Yes, we provide an official Knowledge Academy certificate upon completion of the course
Please arrive at your training venue for 08:45am
Soft Skills are a group of features needed to carry out interpersonal exchange. For more information, visit our Soft Skills topic page.
At The Knowledge Academy we strive to make training as accessible as possible. Therefore, we provide training in over 1000 locations around the globe, making it simple to find one of our state-of-the-art training venues near you!

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell


Back to top

Trustpilot