Handling Sales Objection Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Handling Sales Objection Training Course Outline

Module 1: What Objections Really Are?

  • Eliminating Objections Before They Arise
  • Leading with the ‘Soft’ Sell
  • Follow with the ‘Hard’ Sell

Module 2: Six-Step Method for Handling Objections

  • Tips, Hints, and Techniques to Become Effective Salesperson
  • Six-Step Method

Module 3: Getting in the Door: Appointment Objections

  • Getting Past the Gatekeeper
  • Feel, Felt, Found
  • Speaking with the Decision-Maker

Module 4: What Does It Really Cost: Price Objections

  • Getting Past Price Concerns

Module 5: Time, Experience, Credentials, and Need: Objections Continued

  • Time Objections
  • Experience Objections
  • Using Testimonials: Power of a Second Opinion
  • Credential Objections
  • Need Objections
  • Ways to Differentiate Yourself from the Competition

Module 6: Mistakes That Annoy Customers and Incite Objections

  • Not Being Organized
  • Talking Too Much
  • Interrupting
  • Lacking Sincerity
  • Not Analyzing Needs
  • Being Too Pushy
  • Reciting a Script
  • Not Building Rapport
  • Getting Defensive
  • Taking it Personally

Module 7: Confidence: Great Objection Deflector

  • Prepare
  • Immerse
  • Know Where Your Value Lies

Module 8: Knowing When to Walk Away

  • Know When to Walk Away
  • Follow the 80/20 Rule
  • Ask Yourself Some Difficult Questions

Module 9: Essential Elements of the Sales Cycle

  • Prospecting
  • Qualifying
  • Presentation
  • Closing
  • Follow-Through
  • Steps for Overcoming Obstacles
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Who should attend this Objection Handing Training?

This Handling Sales Objection Course in New Delhi is ideal for sales professionals, business development representatives, and anyone involved in sales activities. This Sales Training Course can benefit a wide range of professionals, including:

  • Sales Executives
  • Account Managers
  • Sales Managers
  • Customer Relationship Managers
  • Sales Consultants
  • Inside Sales Representatives
  • Field Sales Representatives

Prerequisites of the Objection Handing Training

There are no formal prerequisites for this Handling Sales Objection Course.

Objection Handing Training Overview

Sales Objection is a clear expression by a buyer that a barrier exists between the current situation, which needs to be satisfied, as shown in this course in New Delhi, before buying any product or service. Sales objections drive many prospects not to buy products or services offered by an organization or individual. Responding to a buyer's objections in a way that changes their mind or alleviates their concerns is known as sales objection handling.

This Objection Handling Training Course in New Delhi equips sales professionals with the tools and expertise necessary to confidently address objections, build customer trust, and increase sales success rates. It focuses on practical skills, communication techniques, and objection-handling strategies essential for navigating the sales process challenges effectively.

In this 1-day Objection Handling Training Course by The Knowledge Academy, delegates in New Delhi learn about setting the tone, ground rules, and how to gather information about the customer’s needs and concerns. They also attain in-depth knowledge about showing the customer how the product or service offered is not the problem they see it to be, but can benefit them in various ways, etc.

Objection Handing Training Course Objectives

  • To understand the importance of handling objections in sales
  • To learn how to identify and classify objections
  • To develop strategies for handling objections
  • To practice taking complaints through role-playing and other exercises
  • To create a positive attitude towards handling objections

After attending this course, delegates in New Delhi learn to take objections positively and take them as opportunities to understand their customers properly. Participants who join the Objection Handling Training in New Delhi gain similar insights and apply these strategies to move smoothly to the next stage of the sales process after solving the customer's objections and closing the sale.

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What’s included in this Objection Handing Training?

  • World-Class Training Sessions from Experienced Instructors   
  • Handling Sales Objection Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for Handling Sales Objection Training in-house or onsite training in New Delhi? We specialise in corporate group training and bulk bookings for organisations of all sizes in New Delhi. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Handling Sales Objection Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Join a scheduled class with a live instructor and other delegates.

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Engage in activities, and communicate with your trainer and peers.

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Access Handling Sales Objection Training in New Delhi delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Handling Sales Objection Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Handling Sales Objection Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Handling Sales Objection Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Flexible Learning

Access Handling Sales Objection Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

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Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

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Access Handling Sales Objection Training in New Delhi from a trusted global training provider delivering consistent learning to professionals worldwide.

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Cost-Effective Training

Benefit from the cost-effective Handling Sales Objection Training that delivers high-quality course content without compromising learning outcomes.

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Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Handling Sales Objection Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Handling Sales Objection Training sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Handling Sales Objection Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our Handling Sales Objection Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for Handling Sales Objection Training in New Delhi

Our training experts have compiled a range of course packages on a variety of categories in Handling Sales Objection Training, to boost your career. The packages consist of the best possible qualifications with Handling Sales Objection Training, and allows you to purchase multiple courses at a discounted rate.

Handling Sales Objection Training | Sales Training - in New Delhi FAQs

What is Objection Handling Sales?

Objection handling in sales is the process of addressing customer concerns or doubts effectively. It involves understanding the buyer’s perspective and responding with clarity and confidence. This helps turn objections into opportunities to close deals.

Why Sales Objection Handling Training Matters?

This Objection Handling Training helps professionals handle resistance and build trust with customers. It improves communication and persuasion skills in sales conversations. As a result, it increases conversion rates and sales success.

What is the duration of the Objection Handling Training?

This Objection Handling Training takes 1-Day to complete, during which delegates participate in intensive learning sessions that cover various course topics

Are there any prerequisites for attending this Objection Handling Training?

There are no formal prerequisites for attending this Objection Handling Training. It is suitable for beginners as well as experienced sales professionals. Basic communication skills can be helpful for better understanding.

How can I access this Objection Handling Course content?

You will be able to access the Objection Handling Course material using MyTKA Training Portal, which is where you will find all the training materials. It will be available to you even after the training period, so that you can constantly refer to and learn.

What are the benefits of this Objection Handling Course?

The Handling Objections Training Course improves confidence, communication, and negotiation skills. It helps professionals effectively manage objections and close deals. This leads to better sales performance and customer relationships.

Which individuals or roles require Handling Sales Objections Training?

This training is ideal for sales professionals, business development executives, and customer-facing roles. It is also beneficial for entrepreneurs and account managers. Anyone involved in selling can gain value from this course.

Do you offer 24/7 support for training?

Yes, The Knowledge Academy offers 24/7 support via phone and email. Learners receive assistance before, during, and after the course. This course ensures a smooth, uninterrupted learning experience.

Do you provide corporate training for this course?

Yes, corporate training is available for organisations and teams. It can be customised to meet specific business objectives. This helps improve team-wide sales performance.

Will I receive a certification upon completion of the course?

Yes, delegates receive a certification after completing the training. It validates their knowledge and practical sales skills. This enhances professional credibility.

How can completing this course impact my salary?

Professionals with strong sales and objection-handling skills can see salary increases of around 10% to 20%. Improved performance often leads to better incentives and career growth. This makes it a valuable investment.

What career opportunities are available after I learn to Handle Objections in Sales?

Career opportunities include roles such as Sales Executive, Account Manager, and Business Development Manager. It also supports careers in consulting and client relationship management. These roles exist across various industries.

How can this Course enhance my career prospects?

This course strengthens essential sales and communication skills. It improves your ability to influence decisions and close deals. This supports faster career progression.

How is this Sales Objection Handling Training kept aligned with current industry practices?

The course is regularly updated to reflect modern sales techniques and market expectations. It incorporates real-world scenarios and evolving customer behaviours. This ensures learners gain relevant and up-to-date skills.

What is the cost/training fees for Handling Sales Objection Training in New Delhi?

The training fees for Handling Sales Objection Training in New Delhi starts from INR154995

Which is the best training institute/provider of Handling Sales Objection Training in New Delhi?

The Knowledge Academy is one of the Leading global training provider for Handling Sales Objection Training.

What are the best Sales Training courses in New Delhi?

Please see our Sales Training courses available in New Delhi

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