Course information

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Outline

Module 1 Introduction to Collaboration Communications Systems Engineering

  • What is Collaboration Communications Systems Engineering?
  • Networking Fundamentals for Collaboration Communications Systems
  • Voice and Video Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Security and Compliance for Collaboration Communications Systems
  • Advanced Topics in Collaboration Communications Systems Engineering

Module 2: Introduction to Collaboration Communications Systems

  • Overview of Collaboration Communications Systems
  • Understanding the Components of Collaboration Communications Systems
  • Designing Collaboration Communications Systems
  • Implementing Collaboration Communications Systems
  • Troubleshooting Collaboration Communications Systems
  • Security and Compliance in Collaboration Communications Systems
  • Managing Collaboration Communications Systems
  • Advanced Collaboration Communications Systems
  • Integrating Collaboration Communications Systems with Other Systems
  • Best Practices for Collaboration Communications Systems

Module 3: Networking Fundamentals

  • Introduction to Networking
  • Network Topologies
  • Network Protocols
  • Network Security
  • Network Troubleshooting
  • Network Performance Monitoring
  • Network Design and Architecture
  • Network Virtualization
  • Network Automation
  • Network Management Tools and Techniques

Module 4: Voice over IP (VoIP)

  • VoIP Network Monitoring
  • VoIP Network Management
  • VoIP Billing and Accounting
  • VoIP Interoperability and Integration
  • Introduction to VoIP
  • VoIP Protocols and Standards
  • VoIP Network Design and Architecture
  • VoIP Security
  • VoIP Quality of Service
  • VoIP Troubleshooting and Maintenance

Module 5: Unified Communications

  • Introduction to Unified Communications
  • Overview of Voice over IP (VoIP)
  • Understanding SIP Protocols
  • Implementing VoIP Networks
  • Configuring VoIP Gateways
  • Troubleshooting VoIP Networks
  • Managing VoIP Security
  • Integrating Unified Communications with Other Systems
  • Designing and Deploying Unified Communications Solutions
  • Managing Unified Communications Systems

Module 6: Video Conferencing

  • Introduction to Video Conferencing
  • Video Conferencing Protocols
  • Video Conferencing Network Design
  • Video Conferencing Security
  • Video Conferencing Troubleshooting
  • Video Conferencing Quality of Service
  • Video Conferencing System Administration
  • Video Conferencing System Integration
  • Video Conferencing System Maintenance
  • Video Conferencing System Performance Optimization

Module 7: Collaboration Tools

  • Introduction to Collaboration Tools
  • Understanding the Benefits of Collaboration Tools
  • Evaluating Collaboration Tools
  • Implementing Collaboration Tools
  • Managing Collaboration Tools
  • Troubleshooting Collaboration Tools
  • Security Considerations for Collaboration Tools
  • Integrating Collaboration Tools with Other Systems
  • Best Practices for Collaboration Tools
  • Advanced Collaboration Tools Features and Capabilities

Module 8: System Design and Implementation

  • Introduction to System Design and Implementation
  • System Design Processes and Methodologies
  • System Design Documentation
  • System Architecture and Design
  • System Design and Implementation Strategies
  • System Design and Implementation Tools
  • System Design and Implementation Testing
  • System Design and Implementation Maintenance
  • System Design and Implementation Security
  • System Design and Implementation Troubleshooting

Module 9: Troubleshooting and Maintenance

  • Introduction to Troubleshooting and Maintenance
  • Understanding the System Architecture
  • Identifying and Resolving Common Issues
  • Troubleshooting Network Connectivity Issues
  • Troubleshooting Voice Quality Issues
  • Troubleshooting Video Quality Issues
  • Troubleshooting System Performance Issues
  • Understanding System Maintenance Procedures
  • Implementing System Upgrades and Patches

Module 10: Security and Compliance

  • Understanding Security and Compliance Regulations
  • Implementing Security and Compliance Policies
  • Risk Management Strategies
  • Network Security and Firewall Configuration
  • Data Encryption and Access Control
  • Auditing and Monitoring Systems
  • Disaster Recovery and Business Continuity Planning
  • Security and Compliance Best Practices
  • Troubleshooting Security and Compliance Issues
  • Security and Compliance in Cloud Computing

Module 11: Advanced Topics in Collaboration Communications Systems

  • Advanced Networking Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Security and Privacy in Collaboration Communications Systems
  • Quality of Service in Collaboration Communications Systems
  • Voice and Video Over IP for Collaboration Communications Systems
  • Unified Communications and Collaboration Systems
  • Cloud-Based Collaboration Communications Systems
  • Mobile Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Advanced Troubleshooting and Maintenance of Collaboration Communications Systems

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Who should attend this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?

The Microsoft 365 Certified Collaboration and Communications Systems Engineer Associate  Course in New Delhi is suitable for professionals who want to build expertise in designing, implementing, and managing collaboration and communication solutions within the Microsoft 365 ecosystem. This course is particularly beneficial for:

  • Collaboration Systems Engineers
  • Communications Systems Engineers
  • Office 365 Administrators
  • Unified Communications Professionals
  • IT Managers
  • Systems Architects
  • Messaging and Collaboration Specialists

Prerequisites of the Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course

There are no formal prerequisites for attending this Microsoft 365 Certified Collaboration Communications in New Delhi Systems Engineer Associate Course.

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in New Delhi provides an overview of collaboration and communication systems within the Microsoft 365 environment. It emphasizes the importance of mastering these systems for effective teamwork, communication, and productivity in modern workplaces.

Professionals in IT, collaboration, and communication roles should aim to master Microsoft 365 collaboration and communication systems. This course in New Delhi is essential for IT administrators, communication specialists, and collaboration managers looking to optimize Microsoft 365 tools for seamless communication, collaboration, and information sharing across teams.

The Knowledge Academy's 4-day Microsoft 365 Training in New Delhi equips delegates with practical skills to configure, manage, and troubleshoot Microsoft 365 collaboration and communication systems. Delegates learn to set up and customize Microsoft Teams, SharePoint Online, and Exchange Online for efficient teamwork and communication. This tailored training ensures that delegates can immediately apply their knowledge.

Course Objectives:

  • To understand the role of Microsoft 365 collaboration and communication systems
  • To configure and manage Microsoft Teams for effective collaboration
  • To customize SharePoint Online for efficient information sharing
  • To manage Exchange Online for seamless email communication
  • To troubleshoot common issues in Microsoft 365 collaboration systems
  • To apply learned skills through hands-on exercises and real-world scenarios

Upon completing this Microsoft 365 Training in New Delhi, delegates benefit from enhanced proficiency in Microsoft 365 collaboration and communication systems, enabling them to optimize teamwork, streamline communication, and improve organizational productivity.

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What's included in this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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Video equipment

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New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Address

Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in New Delhi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in New Delhi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in New Delhi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in New Delhi sessions.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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