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Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Outline

Module 1: Explore Microsoft 365 Security Foundations

  • Introduction
  • Analyze the Zero Trust security model
  • Implement Zero Trust in Microsoft 365
  • Examine Threat Protection and Intelligence in Microsoft 365
  • Explore Identity and Authentication in Microsoft 365
  • Manage Access and Permissions in Microsoft 365
  • Explore Identity and Access Management in Microsoft Entra
  • Troubleshoot and Monitor Identity Security

Module 2: Introduction to Microsoft 365 Core Services and Admin Controls

  • Introduction
  • Explore the Microsoft 365 Ecosystem and Core Service Components
  • Explore the Microsoft 365 Admin Center and Key Admin Tools
  • Examine Microsoft Exchange, Teams, and SharePoint
  • Establish Security, Identity, and Compliance Foundations
  • Assign Admin Roles using Role-Based Access Control

Module 3: Protect and Govern Microsoft 365 Data

  • Introduction
  • Introduction to Microsoft Purview and Data Governance
  • Identify and Respond to Data Risks with Microsoft Purview
  • Examine Compliance, AI Data Discovery, and eDiscovery
  • Explore Oversharing and Data Access governance in SharePoint
  • Explore Data Protection in Microsoft 365 Copilot

Module 4: Explore Microsoft 365 Copilot and Agents

  • Introduction
  • Introduction to Microsoft 365 Copilot
  • What are Agents?
  • Compare Microsoft 365 Copilot and Agents
  • Compare Microsoft 365 Copilot Licensing Models
  • Plan and Deploy Microsoft 365 Copilot and Agents
  • Explore Real-World Use Cases for Copilot and Agents

Module 5: Perform Basic Administrative Tasks for Microsoft 365 Copilot

  • Introduction 
  • Manage Copilot Licenses and Pay-As-You-Go Billing
  • Monitor and Adjust Pay-As-You-Go Copilot Usage
  • Monitor Microsoft 365 Copilot Usage and Adoption
  • Manage and Govern Microsoft 365 Copilot Prompts
  • Apply Operational Best Practices for Microsoft 365 Copilot

Module 6: Perform Basic Administrative Tasks for Microsoft 365 Copilot Agents

  • Introduction
  • Create a Microsoft 365 Copilot Chat agent - Part 1
  • Create a Microsoft 365 Copilot Chat agent - Part 2
  • Create a SharePoint agent
  • Test and Edit your Agents
  • Manage User Access and Permissions for Agents
  • Examine Agent Approval and Governance
  • Monitor and Manage the Agent Lifecycle
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Who Should Attend This Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course?

This course is designed for professionals responsible for administering, securing, and governing Microsoft 365 environments. It supports individuals involved in AI deployment, tenant management, compliance, and digital workplace transformation initiatives.

  • Microsoft 365 Administrators
  • IT Administrators
  • Security and Compliance Professionals
  • Cloud Administrators
  • Governance and Risk Managers
  • Digital Workplace Managers

Prerequisites of the Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course

There are no formal prerequisites for attending this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course. However, a basic understanding of Microsoft 365 services, cloud concepts, and organisational IT administration can help delegates follow the material more effectively.

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Overview

The Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course introduces delegates to the foundational concepts required to administer Copilot and manage agent experiences securely within Microsoft 365. It focuses on governance, configuration, monitoring, and compliance rather than development.

This training explores Copilot architecture, tenant readiness, security controls, licensing considerations, and responsible AI practices. Delegates gain clarity on how to manage Copilot access, configure policies, and oversee AI usage across organisational environments.

This 1-Day training by The Knowledge Academy helps delegates strengthen their understanding of AI governance within Microsoft 365. It supports secure configuration, effective oversight, and structured adoption of Copilot and agent capabilities.

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Objectives

  • To understand Microsoft 365 Copilot capabilities and architecture
  • To explain how Copilot integrates with Microsoft 365 services
  • To configure and manage Copilot settings and permissions
  • To administer Microsoft 365 Copilot agents effectively
  • To apply security, compliance, and governance controls
  • To monitor Copilot usage and manage AI-related risks

Upon completion of this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course, delegates will be able to administer Copilot features confidently and support secure AI deployment within Microsoft 365 environments. Delegates will gain awareness of governance and compliance responsibilities associated with AI adoption.

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What’s Included in this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course?

  • World-class Training from Experienced Instructors
  • Digital Delegate Pack
  • Interactive Learning with 24*7 Support
Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.
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Train Your Workforce

Looking for Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course in-house or onsite training in New Delhi? We specialise in corporate group training and bulk bookings for organisations of all sizes in New Delhi. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Ways to take Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course in New Delhi

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 13 Nov 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

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Package deals for Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course in New Delhi

Our training experts have compiled a range of course packages on a variety of categories in Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course, to boost your career. The packages consist of the best possible qualifications with Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course, and allows you to purchase multiple courses at a discounted rate.

Microsoft 365 Copilot And Agent Administration Fundamentals AB-900 Course - in New Delhi FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

What are the pre-requisites?

Who should attend this course?

Do you offer support for the course?

We are able to provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is [ ] day(s)

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course in New Delhi?

The training fees for Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course in New Delhi starts from INR246995

Which is the best training institute/provider of Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course in New Delhi?

The Knowledge Academy is one of the Leading global training provider for Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course.

What are the best Microsoft 365 Copilot Training courses in New Delhi?

Please see our Microsoft 365 Copilot Training courses available in New Delhi

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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Microsoft 365 Copilot And Agent Administration Fundamentals AB-900 Course in India

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