Course information

Conflict Management Training Course Outline

Module 1: Introduction to Conflict Management

  • Conflicts
  • Conflict Management in the Organization
  • Importance of Conflict Management

Module 2: Concept of Conflicts

  • Transition of Conflict Management
  • Traditional View
  • Human Relation View
  • Inter-Actionist View
  • Forms of Conflict in Organization
  • On the Basis of Direction
  • On the Basis of Levels

Module 3: Causes of Conflicts

  • Personality Clashes
  • Unrealistic Needs and Expectations
  • Business Values
  • Unresolved Workplace Issue
  • Increase in Workload

Module 4: Techniques

  • Forcing
  • Win-Win (Collaboration)
  • Compromising
  • Withdrawing
  • Smoothing

Module 5: Types of Conflict Management

  • Intrapersonal Conflict
  • Interpersonal Conflict
  • Interdepartmental Conflict

Module 6: Conflict Resolution

  • Stages of Conflict
  • Role of Third Party in Resolving Conflicts

Module 7: Framework of Organizational Conflict Management

  • Triangle of Truth
  • Receiving Feedback
    • Seek Feedback on an Ongoing Basis
    • Listen Carefully
    • Thank the Giver of the Feedback
    • Reflect
    • Look Forward

Module 8: How to Prevent Future Conflict?

  • Ways to Prevent Future Conflicts

Show moredowndown

Who should attend this Conflict Management Training Course?

The Conflict Management Course in New Delhi is intended for individuals who wish to enhance their ability to effectively manage and navigate conflicts in the workplace and other contexts. This course can benefit a wide range of professionals, including:

  • Managers
  • Supervisors
  • Human Resources (HR) Professionals
  • Team Leaders
  • Project Managers
  • Healthcare and Social Services Professionals
  • Business Professionals

Prerequisites of the Conflict Management Training Course

There are no formal prerequisites for this Conflict Management Course.

Conflict Management Course Overview

The Conflict Management Course in New Delhi addresses the critical need for effective conflict resolution in today's workplace. Conflicts, arising from differing opinions and personal preferences, can be disruptive and challenging to handle. In the modern business environment, where collaboration and teamwork are crucial, the ability to recognize and resolve conflicts is highly relevant. This training develops the skills necessary to navigate and manage conflicts.

Mastering Conflict Management is important for professionals across all sectors, especially Team Leaders, Managers, HRs, etc. Conflict can disrupt productivity, damage relationships, and hinder organizational success. Understanding the principles of conflict resolution with this training in New Delhi empowers individuals to maintain a harmonious work environment and build stronger professional relationships, making it a vital skill for career growth and leadership roles.

The 1-day Conflict Management Training in New Delhi provided by the Knowledge Academy offers delegates a comprehensive understanding of conflict resolution within an organizational context. Delegates will learn various Conflict Management techniques, how to handle different types of conflicts, and the role of third parties in conflict resolution.

Course Objectives

  • To equip delegates with the knowledge and skills necessary to handle conflicts effectively
  • To provide an understanding of various Conflict Management techniques
  • To teach participants how to maintain positive relationships with colleagues and team members
  • To address the emotional aspects of conflicts and offer strategies for managing them
  • To explore the different phases of conflict and the conflicting resolution model
  • To enable delegates to proactively manage and overcome conflicts within the organization

Upon completion of this course in New Delhi, delegates will benefit from improved conflict resolution skills, allowing them to foster a more harmonious and productive work environment. They will be better equipped to manage conflicts, maintain positive professional relationships, and contribute to the overall success of their organization.

Show moredowndown

What’s included in this Conflict Management Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Conflict Management Certificate
  • Digital Delegate Pack

Why choose us

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

Show moredown

Address

Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Conflict Management | Management Training in New Delhi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Conflict Management | Management Training in New Delhi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Conflict Management | Management Training in New Delhi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Conflict Management | Management Training in New Delhi sessions.

best_trainers

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

venues

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

small_classes

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

value_for_money

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored_learning_experience

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

team_building

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

monitor_progress

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Conflict Management | Management Training in New Delhi FAQs

Conflict management is the process of identifying, addressing, and resolving disputes or disagreements between individuals or groups in a constructive and collaborative manner. It involves employing strategies to minimize negative consequences and promote positive outcomes in various interpersonal or organizational settings.
This course comes with valuable training sessions led by experienced instructors, a digital delegate pack, and a certificate upon completion. Learn Conflict Management Online by The Knowledge Academy and you can gain a competitive edge in the job market.
Conflict Management Certification enhances interpersonal skills, equipping individuals with proven techniques to address and resolve conflicts professionally, fostering positive relationships in both personal and professional spheres.
In this Conflict Management Course, you will learn communication strategies, negotiation skills, and techniques to resolve conflicts efficiently, fostering a harmonious and productive environment in various settings.
Anyone seeking to enhance interpersonal skills and resolve conflicts in professional or personal settings can benefit from this Conflict Management Course, fostering a more harmonious and productive environment. This training is valuable for individuals at all levels of an organization, from employees to managers and leaders.
There are no formal prerequisites for this Conflict Management Training Course.
Yes, we provide corporate training for this Conflict Management Course. We offer courses tailored to your organizational needs for a smooth learning journey.
Yes. The Knowledge Academy offers flexible learning options for the Conflict Management Training Courses which helps delegates learn according to their convenience. These learning modes include the online instructor-led training, classroom training, on-site training, and self-paced training.
The difficulty levels for the Conflict Management Courses vary, typically ranging from beginner-friendly content focused on basic communication skills to advanced courses addressing complex organizational conflicts. The challenge increases as degates delve into nuanced negotiation techniques and leadership strategies for resolving intricate interpersonal disputes.
The duration of this Conflict Management Course spans across 1 day.
Do you offer 24/7 support for the Conflict Management Training Course?
The training fees for Conflict Management Training certification in New Delhi starts from INR24995
The Knowledge Academy is the Leading global training provider for Conflict Management Training.
Show more down

Why choose us

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo

Looking for more information on Management Courses?

backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +91 8037244591 and speak to our training experts, we should be able to help you with your requirements.

cross

OUR BIGGEST SPRING SALE!

Special Discounts

red-starWHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.