ITIL® 5 AI Governance Training Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

ITIL® 5 AI Governance Training Course Outline

Module 1: The AI World and the Need for AI Governance

  • Introduction to AI
  • AI Governance Key Terms and Concepts

Module 2: What is Governance?

  • Governance

Module 3: What is AI and what can be Governed?

  • Understand when to use Different Types of AI
  • Describe Key Characteristics of AI like
  • Describe AI Risks

Module 4: When AI Governance Fails: Capabilities, Risks, and Controls

  • The ITIL AI Capability Model
  • AI Risks and Challenges
  • AI and Strategy
  • AI Governance Key Terms and Concepts

Module 5: ITIL as a Governance Toolkit

  • ITIL
  • Describe how AI can assist in ITIL product and Service Lifecycle Management Activities
  • How AI Enables Automation Across Value Chain Activities

Module 6: ITIL AI Governance Improvement Model: Assess and Stress-Test and Define and Design

  • AI Governance Key Terms and Concepts
  • The ITIL AI Governance Improvement Model and Governance   Patterns
  • Assessing and Stress-Testing AI Governance Readiness (Assess step)
  • Defining Governance Requirements and Designing Adjustments (Design step)
  • Holistic and End-to-End Scenario Application

Module 7: ITIL AI Governance Improvement Model: Implement and Maintain

  • Implementing AI Governance Adjustments (Implement step)
  • Maintaining, Assuring, and Improving AI Governance (Maintain step)
  • Governance Orientation, Stewardship, and Continual Improvement
  • Compliance, Regulation, and External Alignment
  • Implementing AI Governance Improvements
  • Maintaining the AI Governance System
  • Holistic and End-to-End Scenario Application

Module 8: AI in your World: unlock AI in your Role, Industry, and Organisational Function

  • AI Value in Industries and Organisational Functions
  • Scenario Context and Governance Baseline

Module 9: Connecting AI Governance with Frameworks, Regulations, and Standards

  • The ITIL AI Governance Improvement Model and Governance Patterns
  • Holistic and End-to-End Scenario Application
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Who Should Attend this ITIL® 5 AI Governance Course?

The ITIL® 5 AI Governance Course is designed for professionals responsible for managing, implementing, or overseeing Artificial Intelligence within organisational digital services and IT environments. It is particularly valuable for delegates who must ensure that AI technologies are implemented responsibly, ethically, and in accordance with established governance and regulatory frameworks.

  • This training may be beneficial for:
  • IT Service Managers
  • Business Leaders and Executives
  • AI and Machine Learning Engineers
  • Data Scientists and Data Professionals
  • Business and Data Analysts
  • Project Managers
  • Ethics and Governance Specialists

Prerequisites for ITIL® 5 AI Governance Course

There are currently no formal prerequisites for attending this training. However, a basic understanding of IT service management concepts or ITIL practices may be beneficial.

ITIL® Version 5 AI Governance Course Overview

ITIL AI Governance Training explores principles for managing Artificial Intelligence responsibly within digital services and organisational environments. Delegates examine AI risk management, ethical considerations, governance frameworks, and regulatory compliance requirements.

This course will be launching soon. To join the waitlist, please contact us.

The ITIL Version 5 Foundation Course is already available. Please check it out to get started on the ITIL pathway.

ITIL Version 5 launch schedule

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What’s Included in this ITIL® Version 5 AI Governance Course?

  • World-Class Training from Experienced Instructors
  • Digital Delegate Pack
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Train Your Workforce

Looking for ITIL® 5 AI Governance Training Course in-house or onsite training in Mumbai? We specialise in corporate group training and bulk bookings for organisations of all sizes in Mumbai. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

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Mumbai is situated within the West Coast of India, as well as it being the capital of Maharashtra, it plays an important part within the global economics system. Bombay as the city was previously known as, up until 1995 is also known as an alpha world city and has the largest number of millionaires and billionaires across India, with it therefor being noted as the wealthiest city in India. Mumbai is home to around 18.4 million people and is regarded as the second largest metropolitan population within India as of the record in 2011 with 20.7 million people. Schools and Colleges within Mumbai can be found within the city as well as the suburbs and are either run privately, by the government or the Brihanmumbai Municipal Corporation. Secondary schools are operated by the MCGM primary education system to which it is schooling around 485,531 students in 1,188 primary schools and around 55,576 students in 49 secondary schools within eight different languages these being English, Hindi, Urdu, Kannada, Marathi, Tamil, Gujarati and Telugu. Colleges offer students opportunities to participate within Junior college level, undergraduate level, BCom, BSc and BA courses. As stated by the 10+2+3/4 plan students complete ten years at school to then go on to a junior college and study either science, commerce or arts and they complete that over a two year period. University courses at a degree level are offered in a wide range of different subjects such as engineering, law, media, applied arts and architecture, management, dental, pharmacy as well as Commerce and Science. There are a few universities and colleges within Mumbai and these are the University Institute of Chemical Technology, Indian Institute of Technology (Bombay), SNDT Women’s University, Government Law college, Veermata Jijabai Technological Institute, Narsee Monejee Institute of Management Studies, Sir J. J. School of Art which is the oldest art institution within Mumbai along the Thadomal Shahani Engineering College which is also the oldest private engineering college and the first of its kind to join up with the University of Mumbai to be able to give students the chance to learn about the biomedical engineering, computer engineering, biotechnology and information technology. The University of Mumbai is regarded to be one of the premier universities within India with achievements such as being placed within the top 50 engineering schools of the world ranking at 41 by the American Business Insider within 2013 as well as excelling as the 3rd best multi-disciplinary university within the QS university rankings within India.   

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Ways to take ITIL® 5 AI Governance Training Course in Mumbai

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Master ITIL® 5 AI Governance Training Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 AI Governance Training Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Learn ITIL® 5 AI Governance Training Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Access ITIL® 5 AI Governance Training Course in Mumbai from a trusted global training provider delivering consistent learning to professionals worldwide.

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Experience the most sought-after learning style with The Knowledge Academy's ITIL® 5 AI Governance Training Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 5 AI Governance Training Course sessions.

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Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 5 AI Governance Training Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Package deals for ITIL® 5 AI Governance Training Course in Mumbai

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 AI Governance Training Course, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 AI Governance Training Course, and allows you to purchase multiple courses at a discounted rate.

ITIL® 5 AI Governance Course in Mumbai FAQs

What is ITIL® 5 AI Governance Course?

The ITIL® 5 AI Governance Training validates a professional’s understanding of how Artificial Intelligence can be governed within IT service management environments. It focuses on responsible AI adoption, governance frameworks, ethical considerations, and risk management within AI-enabled digital services.

Why is AI Governance important in IT Service Management?

AI Governance ensures that Artificial Intelligence technologies are implemented responsibly, transparently, and in alignment with organizational objectives. Within IT service management, effective governance helps manage risks, ensure regulatory compliance, maintain service reliability, and build trust in AI-driven systems.

Who should pursue the ITIL® 5 AI Governance Course?

This Training is suitable for IT service management professionals, AI specialists, technology leaders, data professionals, and governance experts who are involved in implementing or overseeing AI-enabled services within organizations.

How does AI Governance support responsible AI adoption in organizations?

AI Governance provides structured frameworks and policies that help organisations deploy Artificial Intelligence responsibly. It ensures transparency, accountability, ethical decision-making, and regulatory compliance while enabling organizations to integrate AI into digital services and operational processes safely.

Is there a prerequisite for the ITIL® 5 AI Governance Course?

There are currently no formal prerequisites to attend this training. However, a basic understanding of IT service management concepts or familiarity with ITIL practices may help delegates better understand the governance concepts covered in the course.

How will ITIL® 5 AI Governance Course benefit professionals?

This Training helps professionals understand how Artificial Intelligence can be governed effectively within IT service environments. It strengthens knowledge in responsible AI implementation, risk oversight, and governance frameworks, helping organizations maintain trust, compliance, and service reliability when adopting AI technologies.

How does ITIL® support Artificial Intelligence governance in service management?

ITIL® provides structured service management practices that can be applied to AI-enabled services. By integrating governance principles with ITIL practices, organizations can ensure AI systems operate reliably, remain aligned with service objectives, and support responsible digital service delivery.

How can organizations benefit from implementing AI Governance frameworks?

Implementing AI Governance frameworks helps organizations manage risks, ensure transparency, and maintain accountability when using Artificial Intelligence. It supports regulatory compliance, strengthens trust in AI-driven services, and enables organizations to adopt AI technologies in a controlled and responsible manner.

What is the cost/training fees for ITIL® 5 AI Governance Training Course in Mumbai?

The training fees for ITIL® 5 AI Governance Training Course in Mumbai starts from INR89995

Which is the best training institute/provider of ITIL® 5 AI Governance Training Course in Mumbai?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 AI Governance Training Course.

What are the best ITIL® Certification Training courses in Mumbai?

Please see our ITIL® Certification Training courses available in Mumbai

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