ITIL® 4 Specialist: High Velocity IT Certification Course Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® 4 Specialist Certification: High Velocity IT Training Course Outline

Module 1: High-Velocity Nature of the Digital Enterprise & IT Demand

  • Understand the Following Terms:
  • Digital Organisation
  • High-Velocity IT
  • Digital Transformation
  • IT Transformation
  • Digital Product
  • Digital Technology
  • When the Transformation to High-Velocity IT Is Desirable and Feasible
  • Five Objectives Associated with Digital Products to Achieve:
  • Valuable Investments - Strategically Innovative and Effective Application of IT
  • Fast Development - Quick Realisation and Delivery of IT Services and IT-Related Products
  • Resilient Operations - Highly Resilient IT Services and IT-Related Products
  • Co-Created Value - Effective Interactions Between Service Provider and Consumer
  • Assured Conformance - to Governance, Risk and Compliance (GRC) Requirements

Module 2: Digital Product Lifecycle in Terms of the ITIL 'Operating Model'

  • How High-Velocity IT Relates To:
  • Four Dimensions of Service Management
  • ITIL Service Value System
  • Service Value Chain
  • Digital Product Lifecycle

Module 3: ITIL Guiding Principles for High-Velocity IT

  • Following Principles, Models, and Concepts:
  • Ethics
  • Safety Culture
  • Lean Culture
  • Toyota Kata
  • Lean / Agile / Resilient / Continuous
  • Service-Dominant Logic
  • Design Thinking
  • Complexity Thinking
  • How to Use the Following Principles, Models, and Concepts:
  • Ethics
  • Safety Culture
  • Lean Culture
  • Toyota Kata
  • Service-Dominant Logic
  • Design Thinking
  • Complexity Thinking
  • To Contribute To:
  • Help Get Customers' Jobs Done
  • Trust and Be Trusted
  • Continually Raise the Bar
  • Accept Ambiguity and Uncertainty
  • Commit to Continual Learning

Module 4: How to Contribute to Achieving Value with Digital Products

  • How the Service Provider Ensures Valuable Investments Are Achieved.
  • How to Use the Following Practices to Contribute to Achieving Valuable Investments:
  • Portfolio Management
  • Relationship Management
  • How the Service Provider Ensures Fast Development Is Achieved
  • How to Use the Following Practices to Contribute to Achieving Fast Development:
  • Architecture Management
  • Business Analysis
  • Deployment Management
  • Service Validation and Testing
  • Software Development and Management
  • How the Service Provider Ensures Resilient Operations Are Achieved
  • How to Use the Following Practices to Contribute to Achieving Resilient Operations:
  • Availability Management
  • Capacity and Performance Management
  • Monitoring and Event Management
  • Problem Management
  • Service Continuity Management
  • Infrastructure and Platform Management
  • How the Service Provider Ensures Co-Created Value Is Achieved
  • How to Use the Following Practices to Contribute to Achieving Co-Created Value:
  • Relationship Management
  • Service Design
  • Service Desk
  • How the Service Provider Ensures Assured Conformance Is Achieved
  • How to Use the Following Practices to Contribute to Achieving Assured Conformance:
  • Information Security Management
  • Risk Management
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Official PeopleCert ITIL® 4 Specialist: High Velocity IT Exam Information

The ITIL® 4 Specialist: High-Velocity IT module helps you with converging business and IT goals, recognising and managing complex adaptive systems, bridging the development and operations gap, and improving performance with Lean, Agile, and DevOps. 

  • Question Type: Multiple Choice 
  • Total Questions: 40  
  • Total Marks: 40 Marks  
  • Pass Mark: 70%, or 28/40 Marks 
  • Duration: 90 Minutes 
  • Open Book/ Closed Book: Closed Book
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Who should attend this ITIL® 4 Specialist: High-Velocity IT Training Course?

This ITIL® 4 Specialist: High-Velocity IT Course is designed for IT professionals working within or towards high-velocity environments and are frequently associated with digital transformation projects. It is beneficial for a variety of professionals such as:

  • IT Project Managers
  • IT Programme Managers
  • Service Managers
  • Quality Assurance (QA) Managers
  • Business Relationship Managers
  • Business Analysts
  • DevOps Engineers

Prerequisites of the ITIL® 4 Specialist: High-Velocity IT Training Course

Holding an ITIL® 4 Foundation Certification is a must before attending this ITIL® 4 Specialist: High Velocity IT Course.

ITIL® 4 Specialist: High Velocity IT Training Course Overview

Board yourself on a transformative journey with ITIL® 4 Specialist High Velocity IT Certification and exlore,  the ever-changing domain of high-speed IT service delivery. This course, offered by The Knowledge Academy, explores the relevance of high velocity IT in the context of ITIL® 4, fostering a deep understanding of contemporary service management practices.

This ITIL® 4 Specialist High Velocity IT Certification is designed for professionals navigating the fast-paced IT landscape, this training is essential for those aspiring to secure the ITIL® 4 Specialist High Velocity IT Certification. Aimed at IT service managers, practitioners, and leaders, it equips individuals with the skills required to master the intricacies of high-speed IT service delivery.

The Knowledge Academy 2- day ITIL® 4 Specialist: High Velocity IT Certification in Mumbai provides comprehensive insights into High Velocity IT, ensuring delegates acquire the expertise needed for effective implementation. This concise yet intensive course enhances decision-making, organizational agility, and overall project success in the rapidly evolving IT landscape.

ITIL® 4 Specialist: High Velocity IT Training Course Objectives

  • Understand the concepts and principles of High Velocity IT
  • Explore the role of ITIL® 4 Specialist in high-speed service delivery
  • Learn to create a high-velocity IT organization
  • Gain insights into digital transformation and its impact on IT service management
  • Prepare for completion of the ITIL® 4 Specialist High Velocity IT Certification

Upon completion, delegates emerge as proficient IT service professionals, equipped to navigate the challenges of high-speed IT service delivery. The course not only enriches their skill set but also positions them as valuable contributors to organizational success in the dynamic digital landscape.

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What’s included in this ITIL® 4 Specialist: High-Velocity IT Certification Course?

  • ITIL® 4 Specialist: High-Velocity IT Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Specialist: High-Velocity IT Certificate
  • Digital Delegate Pack
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Looking for ITIL® 4 Specialist: High Velocity IT Certification Course in-house or onsite training Mumbai. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

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Mumbai is situated within the West Coast of India, as well as it being the capital of Maharashtra, it plays an important part within the global economics system. Bombay as the city was previously known as, up until 1995 is also known as an alpha world city and has the largest number of millionaires and billionaires across India, with it therefor being noted as the wealthiest city in India. Mumbai is home to around 18.4 million people and is regarded as the second largest metropolitan population within India as of the record in 2011 with 20.7 million people. Schools and Colleges within Mumbai can be found within the city as well as the suburbs and are either run privately, by the government or the Brihanmumbai Municipal Corporation. Secondary schools are operated by the MCGM primary education system to which it is schooling around 485,531 students in 1,188 primary schools and around 55,576 students in 49 secondary schools within eight different languages these being English, Hindi, Urdu, Kannada, Marathi, Tamil, Gujarati and Telugu. Colleges offer students opportunities to participate within Junior college level, undergraduate level, BCom, BSc and BA courses. As stated by the 10+2+3/4 plan students complete ten years at school to then go on to a junior college and study either science, commerce or arts and they complete that over a two year period. University courses at a degree level are offered in a wide range of different subjects such as engineering, law, media, applied arts and architecture, management, dental, pharmacy as well as Commerce and Science. There are a few universities and colleges within Mumbai and these are the University Institute of Chemical Technology, Indian Institute of Technology (Bombay), SNDT Women’s University, Government Law college, Veermata Jijabai Technological Institute, Narsee Monejee Institute of Management Studies, Sir J. J. School of Art which is the oldest art institution within Mumbai along the Thadomal Shahani Engineering College which is also the oldest private engineering college and the first of its kind to join up with the University of Mumbai to be able to give students the chance to learn about the biomedical engineering, computer engineering, biotechnology and information technology. The University of Mumbai is regarded to be one of the premier universities within India with achievements such as being placed within the top 50 engineering schools of the world ranking at 41 by the American Business Insider within 2013 as well as excelling as the 3rd best multi-disciplinary university within the QS university rankings within India.   

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Ways to take ITIL® 4 Specialist: High Velocity IT Certification Course in Mumbai

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Best for: starting soon, without travel.

2 days · next Wed 2 Dec 2026

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Package deals for ITIL® 4 Specialist: High Velocity IT Certification Course in Mumbai

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 4 Specialist: High Velocity IT Certification Course, to boost your career. The packages consist of the best possible qualifications with ITIL® 4 Specialist: High Velocity IT Certification Course, and allows you to purchase multiple courses at a discounted rate.

ITIL® 4 Specialist High Velocity IT Training in Mumbai FAQs

What is High Velocity IT in ITIL?

High velocity IT in ITIL is a module in ITIL® 4 Specialist: High-Velocity IT Certification, aimed at professionals working in a fast-paced environments, including adapting service management to work with Agle, DevOps and Lean.

What does the ITIL® 4 Specialist High Velocity IT Training involve?

The ITIL® 4 Specialist High Velocity IT Training involves training which focuses on enabling organizations to operate in a fast-paced digital world. This certification covers concepts such as Agile and Lean methodologies, automation, digital transformation, rapid delivery of products and services.

How does undertaking the ITIL 4 Specialist High Velocity IT Course benefit delegates?

The ITIL 4 Specialist High Velocity IT is a 2-day course aimed at delegates to provide them with knowledge on how to effectively run modern services, team and workflow using IT technology. This certification helps delegates to successfully complete the ITIL ®4 Specialist High Velocity IT examination.

Are there any prerequisites for taking this ITIL® 4 Specialist High Velocity IT Training Course?

Holding an ITIL® 4 Foundation Certification is a must before attending this ITIL® 4 Specialist High Velocity IT Course.

What is included in the ITIL® 4 Specialist High Velocity IT Course?

This ITIL® 4 Specialist High Velocity IT Course comes with valuable training sessions led by experienced instructors, a digital delegate pack, and a certificate upon completion.

What are the career opportunities available after completing this ITIL 4 Specialist: High Velocity Training Course?

Top corporate giants such as IBM, Microsoft, Amazon and Accenture, regularly recruit ITIL® 4 Specialist: High Velocity IT certified delegates. These corporates are always on a look for such skilled personnel for implementing and managing IT services and Infrastructures, leading in a high-velocity environment.

Why choose The Knowledge Academy in Mumbai over others?

The Knowledge Academy in Mumbai is at the forefront of providing world-class training sessions and globally acknowledged certifications which can improve your career prospects. We are leading training providers who can cater to all your course requests and guide you to success on your professional journey.

What is the cost/training fees for ITIL® 4 Specialist: High Velocity IT Certification Course in Mumbai?

The training fees for ITIL® 4 Specialist: High Velocity IT Certification Course in Mumbai starts from INR89995

Which is the best training institute/provider of ITIL® 4 Specialist: High Velocity IT Certification Course in Mumbai?

The Knowledge Academy is one of the Leading global training provider for ITIL® 4 Specialist: High Velocity IT Certification Course.

What are the best ITIL® Certification Training courses in Mumbai?

Please see our ITIL® Certification Training courses available in Mumbai

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